Overview
You are an HR consultant, hired to resolve issues stemming from
communication and coordination challenges between employees of the U.S.
branch and the Singaporean headquarters of a software solutions provider.
You decide to recommend organization-wide changes to resolve the issues
related to communication and coordination. You evaluate the organizational
change readiness and send a report on change management models,
justifying your selection of a particular model.
Your efforts are appreciated and well received by the VP and the leadership
team of the software solutions organization. However, they now want to
understand how the training development needs of the workforce can be
strategically aligned with the organization’s business needs.
You decide to prepare a presentation, detailing the training requirements
for the employees and leadership of the U.S. branch, as well as leadership at
the Singaporean headquarters. The strategy will target the identification of
training that will improve communication and understanding between
employees at the U.S. branch and leadership at both locations. Such a
training strategy will facilitate interaction between both locations and align
with the business strategy of expanding to the U.S. market.
Prompt
Create a PowerPoint presentation with narration to explain the methods of
strategically aligning skill development with business strategy in the course
scenario.
Note: Remember to use both on-screen text and narration or speaker notes
in your PowerPoint slides to convey your information effectively. If due to
technical challenges, narration is not possible, precise and extensive speaker
notes should be used, while addressing all the rubric elements in the
presentation. For example, you can use brief, bulleted lists on the slide and
include detailed explanations in your narration or speaker notes.
Specifically, you must address the following criteria in your presentation:
1. Describe the skills required for managers to enable change in the
organization (Singaporean headquarters and U.S. branch). (2–3 slides)
0. Use the company data provided in the form of Leaders’ Self
Evaluations to complete this step.
a. Why could there be resistance to change implementation within
the organization?
b. Which skills do managers need to help address such resistance?
2. Explain the methods of aligning training strategy with business
strategy. (2–3 slides)
0. How can training support the strategic goals of the organization
(Singaporean headquarters and the U.S. branch)?
a. What customization is required to align the training at the U.S.
branch to the business strategy defined at the Singapore
headquarters?
b. How can training enable the U.S. branch employees to adapt to
the work culture of the Singaporean head office?
c. What are the learning objectives that will enable the American
employees to meet the business goals defined for the U.S.
branch?
3. Describe two strategic workforce development goals for the U.S.
branch. (2–3 slides)
0. Use the Employee Engagement Surveys to identify the strategic
workforce development goals.
a. Which data points identify the development goals of the U.S.
branch employees?
b. How can training help meet the development goals of the U.S.
branch employees?
