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Werlaine Badio
MBA 620
Performance-improvement strategies
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The transglobal airline’s strategic goal focuses on creativity, safety, innovation, and
stewardship for vision 2030. Stewardship or SES has guiding principles including adding value
to employees and partners, applying innovations to provide customers with a rewarding
experience, building consumer relationships, treating customers and employees with respect, and
being environmentally safe to protect the planet.
All the guiding principles will be used and implemented through different channels. For
example, Smart phone apps will be used to upgrade ticketing, reservation, ground transportation
attractions, and lodging experiences. By 2030, The company will have reached its goal of being
named top 10 airlines. Refresher courses will be implemented to help wit ground crew
turnaround time and a strong focus would be put on DE&I initiatives and developmental
trainings to increase employee retention. Mandatory safety courses would be implemented in
order to increase FAA rating and to safely re-introduce the MAX 737 aircraft. Serious protocols
will be put in place in order to reach the goal of net zero carbon footprint by 2075.
All measures implemented will aid the company in being more sustainable because of the
key implementation strategies have been added to the operation plan. For example, There will be
a more increase in customer because of the efforts in innovation and safety protocols that are
