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Effects of intensive advertisement on credit demand
Name
DDBA 8110 - Business Operations
Walden
2022
Effects of intensive advertisement on credit demand
Advertising agencies for banking industry institutions enable their clients to stand out in today’s
marketplace and remain competitive. Outside advertising was by far the most widely-used
promotional tool among banks, according to the most recent American Bankers Association
publication on marketing (2008 Bank Marketing Survey Report). It accounted for more than half
of total marketing expenses (57.9 percent). In addition, more than 70 percent of the participating
banks used advertising agencies. For banking industry financial institutions to remain
competitive, many banks are relying on advertising agencies. For banking industry financial
institutions that are considered a problem institution, an effective advertising agency is almost a
prerequisite to survival.
According to Mosley, (2005) it is widely accepted that the future of the banking industry will
change because of changes in customer behavior and advances in technology. These factors also
have had a drastic effect on the future of advertising agencies for banking industry institutions.
There are many new media channels to consider beyond traditional Television, print and radio
advertising. The Internet, social media advertising and interactive media is emerging as a
powerful tool for banks. What's more, CRM (customer relationship management) has moved to
CMR (customer-managed relationships), worlds where clients increasingly control, converse,
collaborate and co-create. A quality advertising agency for banking industry institutions will take
advantage of these avenues and enable their clients to focus segment-specific marketing
strategies to specific market segments. With performance-based advertising, the advertiser pays
only for measurable results. Owuor, (2008) further asserts that, with other forms of advertising
they pay regardless of results. Performance-based advertising is becoming more common with
the spread of electronic media, notably the Internet, where it is possible to directly measure user
actions that result from the advertisement. In fact, over half of all internet advertising is
performance-based today.
According to Nyikal, (2000) the advertising agency, distributor or publisher assumes the risk,
and is therefore motivated to ensure that the advertisement is well-targeted, making best use of
the available inventory of advertising space. Electronic media publishers may choose
advertisements based on location, time of day, day of week, demographics and performance
history, ensuring that they maximize revenue earned from each advertising slot. Poulton, (2006)
the close attention to targeting is intended to minimize the number of irrelevant advertisements
presented to consumers. They see advertisements for products and services that are likely to
interest them. Although consumers often state that advertisements are irritating, in many
situations they find the advertisement useful if they are relevant.
One important resource is information about credit options and this can only be found through
advertising. Information about credit can be obtained through self-education, such as previous
experiences and analyses, or by referring to outside sources for advice. The most common
sources of advice are financial experts Elmerick et al., (2002), friends and family
Zimmermann, (2004), and mass media. Gathering credit information is likely to increase
consumer’s perceived control of the reliability of their decisions. Several previous studies have
attempted to profile consumers who are most likely to use a particular source of advice.
According to Elmerick et al., (2002), consumers who turn to financial experts for advice on use
of credit for purchases of goods and services typically have high debt-to-income ratios. Also,
consumers who ask their friends and family for advice are young and have little knowledge
about the subject Lin et al., (2004). However, it was found that European consumers who
educate themselves through past experiences and mass media, such as literature, television,
radio, internet, and word-of-mouth, tend to have high-risk tolerance, a college education or
advanced education, and income above $100,000 per year Linet al., (2004).
According to Trip, (1998) if a farmer is proactive in seeking information and adverts about
different loan products offered by different lenders, then she or he would likely be able to find a
loan product that suits his needs and is not too expensive. In Salop’s model, if the monopolist
charges different prices to different stores, the elastic buyers search for the low prices; the
inelastic non-searchers do not. Therefore, on average, searching buyers with more elastic
demands pay a low price; non-searching buyers with less elastic demands pay a higher average
price. In the same vein, we can expect farmers who search for information on credit may end
up borrowing from cheaper lenders like AFC.
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