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Week 5 Assessment Organizational Structure Outline
Equland Parker
University of Phoenix
MGT/526
Professor Trisha Lockard
June 17, 2025
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Organizational Structure Outline Unilever PLC
I. Demographics
- Current Employee Demographics:
- Global workforce: Approximately 128,000 employees in over 100 countries (Unilever,
2023).
- Gender: 53% of managers are women; goal is to achieve gender balance across all
roles.
- Ethnicity: Focused diversity data primarily in regional reports (e.g., U.S. and U.K.),
with increasing investment in inclusive hiring.
- Age: Workforce includes a mix of generations, with early career programs targeting
younger employees.
- Recent Organizational Change:
- In 2022, Unilever reorganized into five category-focused business groups (e.g., Beauty
& Wellbeing, Personal Care, etc.).
- This restructure affected roles globally and led to a reduction of around 1,500
management positions.
- Company’s Response:
- Communicated changes with transparency via stakeholder briefings and internal
messaging.
- Offered reskilling, internal mobility support, and severance packages.
- Emphasis on purpose-driven leadership and maintaining employee trust during the
transition.
- Ethical Considerations:
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- Handled Ethically: Restructure aligned with company values and was communicated
with empathy.
- What Stands Out: Commitment to transparency and long-term employee engagement
reflects ethical leadership practices worth emulating.
II. Technology
- Daily Use of Technology:
- Digital tools drive innovation, sustainability tracking, and marketing.
- Enterprise-wide platforms manage operations, HR, and supply chain logistics.
- Data analytics and artificial intelligence are used for forecasting and consumer insight.
- Types of Technology Used:
- SAP for enterprise resource planning (ERP).
- Microsoft 365 and Teams for collaboration.
- AI-driven systems for personalized product development and supply chain
optimization.
- Machine learning in marketing and e-commerce personalization.
- Impact of Technology Changes:
- Improved efficiency and real-time decision-making.
- Increased digital skills training across all levels.
- Occasional challenges with adoption in lower-tech markets or among older workers.
- Digital transformation has reinforced Unilever’s culture of innovation and continuous
learning.
- These efforts help preserve productivity and employee satisfaction during transitions to
new tools or platforms.
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- As new systems are introduced, Unilever ensures employees are trained through its
online learning platform, 'MyLearning'.
- The digital transformation has enabled hybrid work models and increased collaboration
across global teams.
- Chatbots and automated HR systems assist employees with tasks like leave applications
and policy queries.
- Unilever leverages digital twin simulations in its manufacturing processes to improve
efficiency and sustainability.
- The company uses blockchain technology to improve traceability in its palm oil and tea
supply chains.
- The company's culture of trust and accountability was tested and strengthened during
the transition.
- Unilever’s approach can be a model for future businesses by balancing profitability with
human-centric change management.
- Ethical restructuring includes fair compensation, redeployment opportunities, and open
feedback channels.
- Managers received training to lead with empathy during restructuring, ensuring teams
were supported through transitions.
level papers will be sufficient with three levels of heading. Delete the following level
four and five heading placeholders if not needed.
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References
Unilever. (2023). *Annual Report and Accounts 2023*.
https://www.unilever.com/investors/
Unilever. (2023). *Equity, Diversity & Inclusion*.
https://www.unilever.com/sustainable-living/what-matters-to-you/equity-diversity-and-inclusion/
Unilever. (2022, January 25). *Organizational transformation to drive growth*.
https://www.unilever.com/news/press-releases/2022/
World Economic Forum. (2021). *Unilever: Leading with purpose and digital
transformation*. https://www.weforum.org
