WK 4: Assignment - International Plastics, Inc. Infrastructure
NAME
UNIVERSITY OF PHOENIX
CMGT-554
Due Date: 06/22/21
SYSTEM MANAGEMENT PLAN
System management plan helps to achieve companies’ goals and vision, and guide to be
competitive in the market. In ordmanageser to implement system management plan, it must
undergo through planning, building, designing, launching, training, integration, testing, and
evaluation of the methods.
After reviewing the current business application and the ERP system of International Plastics
Inc., the company currently utilizes SAP hosted on a Unix server. SAP is an enterprise resource
planning software that creates a centralized system for businesses that incorporate every
department for accessing and sharing data. Currently, China headquarters and Corporate
headquarters are only location utilizing SAP ERP software. Incorporating all location to use SAP
ERP software will provide a common platform for accessing and sharing data.
Enterprise Resource Planning helps in managing business functions within a centralized and
integrated system. The benefits of ERP include the free flow of communication between
departments, a single source of information and accurate, real-time data reporting. International
Plastics Inc. deals with plastics, the IT infrastructure department has to update ERP to keep track
of its manufacturing and distribution. ERP software incorporates planning, purchasing inventory,
sales, marketing, customer service, digital commerce, finance, human resources into a single
system.
Customer Relationship Management (CRM) is a technology that manages company’s
relationships and interactions with customers and other potential customers. A CRM system help
companies stay connected to customers, streamline processes, and improve profitability. This
software will help to establish customer satisfaction with International Plastics Inc. company as it
helps in optimizing customer interaction and understanding and learning its customers’
preference and their location. This will help in organizing the company leading strategic
planning and drive business growth.
Supply Chain Management includes all processes that transform raw materials into final
products. It represents an effort by suppliers to develop and implement supply chains and covers
