BSA385_Week2Discussion_post1_2023

Ina thea specifica context,a aa widea rangea ofa methodsa cana bea useda fora aa plana toa gathera

informationa froma thea university’sa librarians.a Onea methoda isa thea usea ofa interviewsa soa thata thea

librariana cana bea askeda relevanta questions.a Anothera methoda toa collecta dataa involvesa thea usea

ofa aa questionnaire.a Ita cana containa insightfula questionsa thata cana helpa toa capturea relevanta

detailsa froma thea librarians.a Thea finala methoda thata cana bea useda isa documentationa reviews.a Ita

cana providea anin-deptha insighta intoa thea currenta activitiesa anda thea expectationsa thata thea

librariansa havea froma thea newa automateda systema (Overviewa anda informationa gatheringa tools:a

Literacya basics,a 2021).Outofa thea viablea methods,a thea twoa mosta feasiblea anda effectivea

methodsa area personala interviewa anda questionnaire.a Thea personala interviewa isa suitablea sincea

circulationa deska isa wherea patronsa comea fora assistance,a soa threea methodsa Ia woulda usea toa

gathera thea informationa woulda include:

• Requestinga informationa froma librariansa fora backgrounda knowledgea ofa thea servicesa

provideda bya thea circulationa desk.a Thisa informationa willa allowa mea toa doa ana analysisa

ofa howa thea tasksa area beinga delegateda ora handled,a asa wella asa thea proceduresa settingsa ata

thea circulationa desk.

• Observinga thea activitiesa ofa patronsa anda librariana ata thea circulationa desks.a Usinga

observation,a Ia cana gathera thea volumea anda frequencya ofa tasks/a activitiesa ata thea

circulationa desk.a Thisa willa bea helpfula toa categorizea /a prioritizea thea interfacea /GUIa

• Interviewinga librariansa anda patronsa fora thea needsa ofa automationa tasks.a Eacha patrona

thata comesa toa thea librarya mighta havea differenta needsa –a froma checkout,a return,a pickupa

holds,a paya fines,a etc.a soa thea servicesa provideda bya thea librariansa area varya fora eacha

patron.a Therea area activitiesa thata cana bea completelya automateda (i.e.,a self-checkout,a

extenda loana time,a paya fines),a somea activitiesa cana bea partiallya automateda (pickupa

holdsa ora requesta inter-librarya holds).a So,a interviewinga botha librariansa anda patronsa

willa helpa collecta users’a expectationsa anda designa ofa thea automationa system.

Observationsa area whena Ia woulda justa monitora thea overalla day-to-daya activitya ina thea librarya toa

makea notesa fora myselfa ofa mya observations,a thena Ia woulda goa overa thema witha thea heada ofa thea

facility.a Lastly,a questionnaires,a surveys,a anda checklistsa area anothera waya toa gathera

informationa withouta thea stressa ofa havinga one-on-one.a Mosta ofa thea time,a thisa cana sheda somea

lighta ofa thea excellenta practicesa beinga performed.a Also,a thisa cana alsoa allowa individualsa toa nota

bea targeteda ifa theya highlighta criticala errors.a Fora thea twoa methodsa toa recorda information,a therea

reallya isn’ta aa wronga answer.a Ita dependsa ona thea persona takinga recorda ofa thea differenta methodsa

above.a Mosta individualsa usea notesa anda thena consolidatea thema intoa aa reporta ona eithera aa worda

documenta ora spreadsheet.a Justa toa eliminatea anya confusiona ofa whata wasa actuallya said,a Ia woulda

usea aa recordinga devicea justa toa simplya documenta thea wordsa toa bea latera transcribeda ata aa latera

time.a Thea waya Ia woulda approacha thea projecta isa by:

• Methodsa toa gathera information

1. Firsta –a Ia woulda conducta interviews.a Fora theinterviewa Ia woulda preparea anda usea botha

opena anda closeda endeda information.a Thefirsta interviewsa woulda bea witha mangersa anda

highera levela leaders.a Froma thisa Iwoulda geta aa higha levela understandinga ofa whata thea

goala ofa thea joba isa anda thea tasksneededa toa bea completed.a Ia woulda alsoa aska whata thea

goala ofa thea newa programa indetail.a Nexta Ia woulda conducta interviewsa witha thea

specifica closeda questionsa ona gapsa ina thea processofa informationa Ia collected.

• Methodsa useda toa recorda thea informationa gathered

1. Thea firsta methoda Ia woulda usea isa takinga notes

2. Seconda Ia woulda recorda thea interviewsa anda observations.Thata waya Ia coulda goa backa

latera toa reviewa ina casea Ia ama missinga notes.

thea operationsa ofa thea librarya toa seea howa theya operatea anda trya toa incorporatea asa mucha ofa whata

worksa asa possiblea soa thata integrationa cana bea smooth.a Ia woulda definitelya usea voicea recordersa

duringa interviews,a toa easilya referencea accuratea information.a Ia woulda alsoa takea gooda olda

fashioneda writtena notesa duringa thea processa anda organizea mya notea takinga ata thea enda ofa eacha

daya ofa researcha fora easya reference.

Thea followinga area somea ofa thea finesta approachesa toa geta informationa froma librariansa ina ordera

toa properlya createa ana applicationa fora thea universitya library'sa automationa requirements.a

Usera research.a Bya puttinga upa side-by-sidea comparisons,a youa maya understanda firsthanda howa

thea systema isa nowa useda anda operated.a Thisa allowsa youa toa comprehenda thea actionsa takena bya

thea librarians,a asa wella asa anya prospectivea efficienciesa ora fastera methodsa thata woulda allowa

thema toa automatea theira currenta approach.a Ita alsoa allowsa youa toa assessa whethera ora nota theya

havea upgradeda froma ana obsoletea legacya systema toa aa morea currenta typea ofa storage,a sucha asa

Microsofta Azurea ora AWSa fora clouda storage,a fora maintenancea anda updates.

Documentsa beinga examined.a Documenta analysisa maya bea useda ifa therea area anya anomaliesa ina

thea waya thea librariansa area currentlya recordinga theira worka anda thea volumes.a Thisa allowsa youra

programa toa considera thea documentationa componenta whilea developinga ita anda allowsa fora

changesa ina howa toa keepa tracka ofa thea booksa anda whata isa owed,a amonga othera things.a Ia woulda

spreadsheeta willa containa thea numbera ofa volumesa thea librarya hasa ona hand,a classifications,a

usagea graphs,a latea returns,a anda soa on.

Ina thisa typea ofa scenario,a thea methodsa Ia woulda usea toa gathera requirementsa woulda bea

interviews,a observation,a anda interfacea analysisa (assuminga thata therea area interfaces).a

Interviewsa woulda bea helpfula toa gathera variousa opinionsa anda factsa sincea eacha usera bringsa aa

uniquea perspectivea toa thea table.a Ia woulda makea surea toa interviewa usersa froma alla permissiona

levelsa anda alla joba assignmentsa toa geta thea fullesta understandinga ofa thea requirementsa ofa eacha

Thea twoa methodsa Ia woulda usea toa recorda thea informationa woulda bea toa prioritizea requirementsa

anda confirm,a confirm,a confirm.a Thea firsta methoda ofa prioritizinga requirementsa isa toa attempta toa

determinea whicha requirementsa coulda potentiallya slowa downa ora halta thea project.a Findinga whata

thea usersa woulda considera deala breakersa earlya ina thea processa cana helpa toa mitigatea ora createa

fixesa earlya ina thea process.a Thea seconda methoda Ia woulda usea isa thea confirm,a confirm,a anda

librariansa toa learna whata problema theya area tryinga toa solvea witha thea automationa anda howa theya

envisiona ita toa work.a Anya featuresa thata theya woulda likea buta youa thinka isa unnecessary,a

questiona ona whata theya thinka it’sa needed.a Thena Ia woulda usea thea fivea W’sa anda onea toa helpa thea

librariansa answera who,a what,a when,a wherea whya anda how.a Ia woulda thena studya anda interviewa

thea librarians.a Sometimesa whena askeda directa questions,a aa usera maya nota givea thea informationa

neededa soa watchinga theira routinea isa important.a Ia woulda thena copya thea existinga systema thata

thea librariansa area doinga manually.a Automatea asa mucha ofa thea manuala processa asa possible.a

Finally,a Ia woulda brainstorma witha thea librariansa toa gathera alla theira ideasa anda thena sifta througha

eacha toa seea whicha ofa thosea ideasa isa wortha pursuinga further.a Oncea thea informationa gatheringa