Some of the areas that I identified as needing improvement were
communication as well as well as recognition. These both align with
specific line items that were surveyed. Both areas were depicted
through the employee survey data as needing improvement.
“My supervisor shows appreciate for the work that I do”
This is one example of a line item that is mapped back to recognition.
Employees need to feel as if the work they are doing is appreciated
by the leadership in the organization. This line item is interesting as it
covers both communication as well as recognition in the sense that
the leadership needs to do a better job providing feedback to the
employees and showing appreciation for the work completed. I feel
that this is not a huge ask, as managers should have contact with
employees often. Showing appreciation can be as easy as an email or
thanking an employee after a submission of work or at the end of the
shift. Working to show appreciation in these small ways should help
to adjust the feeling of workers in the environment.
"my supervisor gives me useful information on how I can improve
my job performance"
This line item is concerning for me as it comes across as if employees
do not know how they are doing in regards to their performance.
This also seems to me as a lack of communication between
employees and the leadership in the organization. This can also be
fixed with a few steps. I believe that implementing a system of
performance monitoring and review can help to improve upon this.
Employees deserve feedback on the work they are doing, this is an
opportunity for the managers to provide information on how the
employees can improve their performance and become more
efficient/better at their tasks, which will provide more value to the
organization.
I think that by improving these identified areas, the organization will
not only see an impact on the two line items identified above, but
several amongst the survey. Changing the culture is not an easy task
and will not happen in a short time. This will certainly be a "long
game" and will require the support of the leadership in the
organization to succeed. With the management support the
organization has the opportunity to change the culture and
drastically improve the scores of the surveyed line items? I look
forward to reading your feedback! Do you think that by addressing
certain areas, multiple survey line items might be affected?
