Running Head: SELF-ASSESSMENT l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l 1
3-2 Milestone One: Leadership Skill
MBA 530
SNHU
SELF-ASSESSMENT l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l l 2
Identification of leadership behavior
The self-assessment that I conducted with the help of the Leadership Practices Inventory®
questionnaire helped me to get a detailed insight into my leadership behavior. In the initial section of
the report, I have identified the key leadership behaviors where I have ranked the lowest and the
highest by using the LPI Self Percentile Ranking. l
1. Leadership behavior with lowest rank
Out of the five leadership behaviors, I got the lowest rank in the ‘Encourage the heart’ category.
This leadership behavior involves recognizing the contribution of others and showing them an
appreciation for their individual excellence. It also encompasses celebrating the victories and values
by creating a sense of community in the work setting. I believe that this leadership behavior is of
extreme importance in the dynamic work setting. It makes sure that a leader is able to play a
proactive role and motivate the employees for the performance and contribution that they make
(Kouzes & Posner, 2013, p. 16). Even though my rank in this leadership behavior is low, I really
value it. It is necessary to keep the organizational personnel motivated so that they would be able to
create a healthy work environment where people are able to showcase solid performance at the
individual level.
2. Importance of developing area to improve skills related to leading others
The ‘Encourage the heart’ leadership behavior mainly deals with acknowledging and showing
appreciation towards employees for the contribution that they do at the individual level. It relates to
how appreciation is used as a source of motivation in the organizational context and the impact that
it has on the individual performance of the employees. Researcher Varma has stated that employee
motivation is an indispensable element in the organizational setting. In the competitive business
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landscape, employers and managers must make sure to appreciate the employees who perform well
so that they would be encouraged to demonstrate similar performance. It not only influences
individual performance but also has an impact on the organizational performance (Varma, 2017).
Due to the high importance of the leadership behavior, I must work on the area. It would enable me
to lead others by appreciating and motivating them. l
3. Leadership behavior with highest rank
The leadership behavior in which I ranked the highest was ‘Enable others to act’. The behavior
basically revolves around fostering collaboration in the work setting by focusing on building trust
and facilitating relationships. The behavior also relates to strengthening others by increasing their
level of self-determination and developing their competency level. I have attained a high score in
this area as I believe in teamwork and professional relationships. Stone and Gandolfi have argued
that an effective leader is one who is able to enable others to work in teams and work towards the
team and organizational goals (Gandolfi & Stone, 2018). I consider this leadership behavior of
paramount importance as it allows leaders to nurture professional relationships in the work setting,
which influences how effectively and efficiently individuals are able to function in teams.
4. Role of the behavior to be an effective leader
The leadership behavior ‘Enable others to act’ revolves around team building and creating
relationships in the work setting. Leaders are considered to be important agents that encourage
individuals to function in teams in order to meet the organizational goals and objectives. According
to Berber and Slavic, leaders exert a considerable degree of influence on the organizational
behavioral aspects and the ability of individuals to work in a cohesive and coordinated manner with
others (Berber et al., 2020). In organizations, a majority of the objectives are attained at the team or
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departmental setting. By focusing on the specific behavioral aspect, they are able to foster
collaboration in the team setting and help to attain organizational goals. Thus, by focusing on the
behavioral aspect, they are able to function as effective leaders.
Adaptive Leadership Toolkit
In this section of the report, I have presented an adaptive leadership toolkit by referring to the
findings from the Employee Satisfaction Survey and the leadership behaviors that I have reviewed
in my personal self-assessment. l
1. Identification of leadership behavior to be improved
On the basis of the Employee Satisfaction Survey, the specific leadership behavior that the
organization needs to focus upon is ‘Inspire a shared vision’. There is a scope for the leaders to
ensure that a consistent vision exists throughout the organization, which guides as well as motivates
the employees to contribute in the work setting. Researcher Hasbi has argued that leaders need to
understand that a well-defined vision could bring about a revolutionary change in how individuals
and organizations operate (Hasbi, 2012). By ensuring that there exists a shared vision, it would be
possible to strengthen the relationship with the employees. They could get a clear insight into their
goals and objectives and how their contribution could influence the performance of the entire
company. By focusing on the leadership behavior, the company would be able to strengthen its
‘working conditions’ focus area.
2. Identification of successful organization’s leadership
Based on the Employee Satisfaction Survey, the leadership behavior that the organization is
currently successful at is ‘Challenge the process’. The company has been able to create value for its
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clients and customers by constantly striving to create value for them. In order to create value for its
stakeholders, the company focuses on short-term wins, which helps it to operate in an innovative
way and deliver value for its key stakeholders in the market setting. It can be considered to be a
major strength for the business as it can broaden the perspective of the company and create a win-
win situation for itself as well as its customers. Focusing on the ‘client/customer’ focal area can help
the business entity to manage the association between the leaders and the direct reports. This is
because they would be able to operate in a cohesive and coordinated manner in order to serve the
customers in the best possible manner. The leadership behavior can help the organization and its
employees to think in a creative way by challenging the existing processes (Kouzes & Posner,
2013).
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References
Berber, N., Slavić, A., & Aleksić, M. (2020). Relationship between perceived teamwork
effectiveness and team performance in banking sector of Serbia. Sustainability, 12(20), 8753.
Gandolfi, F., & Stone, S. (2018). Leadership, leadership styles, and servant leadership. Journal of
Management Research, 18(4), 261-269.
Hasbi, H. (2012). Leader Vision for Effective Leadership. Polingua: Scientific Journal of
Linguistics, Literature and Language Education, 1(1), 18-22.
Kouzes, J. M., & Posner, B. Z. (2013). LPI®: Leadership Practices Inventory®.
Varma, C. (2017). Importance of employee motivation & job satisfaction for organizational
performance. International journal of social science & interdisciplinary research, 6(2).