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Running head: EMPLOYEE VIEWS OF BUSINESS ETHICS 1
Employee Views of Business Ethics
Liberty University
December 22, 2017
EMPLOYEE VIEWS OF BUSINESS ETHICS 2
Ethics and employees must remain at the center and focus of any organization. Drawing
on the natural-resource based view (NRBV), we propose that employee stakeholder integration is
linked to environmental performance through firms’ proactive environmental strategies, and that
this link is contingent on shared vision (Alt, E., Díez-de-castro, E. P., & Lloréns-montes, F. J.,
2015). The activities a firm does within an organization structurally, more specifically
concerning their ethical and core value system, is detrimental in determining the corporate
culture and how goals will be achieved and employees with be retained. This paper will discuss
different views of employees as well as different cultures of organizations affected by business
ethics and the effects of a strong system or lack thereof. Employees are a critical increasingly
important source for reporting fraud, detecting criminal activity and being ambassadors for their
organizations, employees are critical components and investing into them is wise. 18.3% of the
corporate fraud cases in large US companies between 1996 and 2004 were detected and brought
forward by employees (Kaptein, M. 2011).
Employees are the heart of the organization. They are what make an organization.
Organizational commitment is commonly defined as the degree of the employers’ identification
and involvement with the organizations. Thus, an employee who is committed to the
organization identifies with it, accepts it goals and values, and it wiling to devote effort on its
behalf (Beeri, I., Dayan, R., Vigoda-Gadot, E., & Werner, S. B. 2013). This stands true with its
ethics and value system as well. Without employees a firm would simply not exist. Colossians
4:1 states, “And as you wish that others would do to you, do so to them.” Managers and
executive leadership must value and treat their employees fairly. Feedback from employees also
helps keep the workplace continually improving. Ethical leaders understand the importance of
both positive and negative feedback for employers (Ferrell, Fraedrich, Ferrell, 2013.) Their
EMPLOYEE VIEWS OF BUSINESS ETHICS 3
experiences and attitudes towards ethics at work are vital in gauging to what extent ethics is
embedded in business, so that it becomes “business as usual”-‘just the way we do things around
here’ (2016, January 12, Ethics at Work). A 2015 study conducted found that a number of key
metrics related to the experience of ethics in the workplace have fallen. Continental European
employees are now:
Less likely to think that honesty is practiced either ‘always’ or ‘frequently’ in the daily
operations of their organization
More likely to have been aware of misconduct (behavior by their employer or colleagues
which they thought violated either the law or their organization’s ethical standards) over
the past year, and
Less likely to have raised their concerns with management, another appropriate person, or
through any other mechanism (2016, January 12 Ethics at Work).
Organizations must ensure they not only provide a code of ethics, but also review them
with potential employees, ensure that the employees understands it, signs it and will adhere to
them during the length of employment. Employees do in fact measure and assess environmental
performance. Therefore an effective, consistent, impactful ethics system is necessary. How
employees view that system is critical in how it will be applied.
In a study conducted, during the initial stages of the interviews, the interviewees were
questioned about their views on the nature of business ethics and ethical business behavior, the
findings:
EMPLOYEE VIEWS OF BUSINESS ETHICS 4
There is no such thing as a wrong decision. There’s no such thing as right decision. It’s always a
quick decision and fast decision. Nobody knows it’s right or wrong. What is more important
there must be a decision made. Without decision, work cannot move on.
Unethical managers are not aware about corporate social responsibility and ethics, about the
protection of property rights. Now we have to think. Now we have to be aware about being
environmentally friendly.
An ethical decision is one which will not oppress another party like another organization,
or end consumer as long as you do not make the end consumer suffer for self-achievement, self-
attainment or the profit of the organization (Rees, C., Jamil, R., & Rowlands, K. 2015).
When evaluating just a few findings of regular human views on ethics and decision making in
the workplace, one might question, is ethics even considered when a critical or moral decision is
presented? One human resources director simply stated, “You need to shape morals not in
universities, not in school, but at home. The Americans lost it a long time ago. We call it west
toxification. It comes from the west and it’s toxic. They have lost it in the 50’s; the parents can’t
talk to their children” (Rees, C., Jamil, R., & Rowlands, K. 2015). If employees and even human
resources managers believe ethics are or should be taught at home, is there a lack thereof in
which is instilled in the workplace?
Adams suggest a theory known as the social exchange theory which maintains that a
system of social and economic exchange exists between the employee and organization, where
the employee contributes time, effort, commitment, etc., relative to the inputs and outputs of
others (Rees, C., Jamil, R., & Rowlands, K. 2015). When employees feel valued and treated
EMPLOYEE VIEWS OF BUSINESS ETHICS 5
fairly, they will in turn produce good results for their employer. Colossians 4:1, “masters, treat
your slaves justly and fairly, knowing that you also have a Master in heaven.” In today’s
terminology, that can be translated to employees. Considering the ethical resources in this
translation, when an organization fosters a culture that adheres to and adapts to a system of
strong ethics it enhances a culture of openness, employee participation, involvement, encourages,
employee opinion, which in turn makes employees feel more committed to the organization.
There is also a correspondence between the employee’s personal values and those of the
organization. Organizational citizenship behavior is a spontaneous behavior in which employees,
of their own free will, will go above and beyond the formal obligations of their job requirements
without the expectation of reward from their organization (Rees, C., Jamil, R., & Rowlands, K.
2015).
Supervisors and managers also play a key role in how employees view business ethics
and morals within an organization. A study using 264 supervisor-subordinate dyadic data from
Taiwanese organizations, investigated the relationships among supervisor business moral values,
subordinate business moral values, subordinate organizational commitment, job performance,
and attendance. The results indicated that supervisor business moral values were positively
associated with subordinate business moral values, and that the latter mediated the relationship
between the former and subordinate outcomes (Jiang, D., Lin, Y., & Lin, L. 2011) When a
positive relationship exists between the two groups, the more effective and efficient the two can
work together. As Hosmer states, reciprocity is the most logical reason for morality. But the
world is filled with people who are not logical in the sense of recognizing reciprocity and the
need to be consistent (Hosmer, 2011). The Bible teaches that true leadership requires discipline,
instruction, courage, strength to do the right thing; many do not have what it takes to be a good
EMPLOYEE VIEWS OF BUSINESS ETHICS 6
leader and make the right decision; much less lead a team. Galatians 6:9, “Let us not grow weary
in doing good, for at the proper time we will reap a harvest if we do not give up.” Managers and
supervisors have a strong influence on their subordinates and employees in shaping their views
on business ethics and their corporate culture.
Some studies have been able to prove that many employees are attracted and retained by
organizations that possess ethical value systems that reflect those of their own personal beliefs.
Employees with compatible ethical values to those of their employers are known to fit more
compatibly, and to have higher retention propensities, than those who perceive a mismatch
between their own ethical orientations and those of their employers (Coldwell, D. A., Billsberry,
J., Meurs, N. v., & Philip J. G. Marsh 2008). A strong organization and managerial or leadership
team can also have the influence to positively shape and or strengthen a subordinates ethical
value system to positively reflect that of the organizations. This can be a positive attribute as an
employee perhaps came in with a weaker or less than attractive set of ethics. As an employee
grows and deepens their own personal ethics, this can become attractive to other potential
employees who may be contemplating the employer as a potential opportunity. One source
defines investing into their employees personal ethics as, “a business firm’s obligation, beyond
that required by the law and economics to pursue long-term goals that are good for society,”
expanding this definition, “social responsibility is management’s acceptance of the obligation to
consider profit, consumer satisfaction and societal wellbeing of equal value in evaluating the
firm’s performance” (Coldwell, D. A., Billsberry, J., Meurs, N. v., & Philip J. G. Marsh 2008). A
study conducted found that corporate social performance contributes up to 55% of the reputation
quotient score in specific instances. Such evidence suggests that there is a clear relationship
between corporate social performance and corporate reputation. In particular, it suggests that the
EMPLOYEE VIEWS OF BUSINESS ETHICS 7
ethical and discretionary elements manifested in a company’s corporate social performance have
a significant effect on its corporate reputation and suggests, therefore, that ethically oriented
individuals are attracted to particular organizations by virtue of this aspect of their reputations
(Coldwell, D. A., Billsberry, J., Meurs, N. v., & Philip J. G. Marsh 2008). These findings indicate
that an organizations ethical value structure is appealing to potential candidates and employees.
Many organizations offer personal development as well as leadership conferences. Benefits such
as these can also add value and aid in developing a stronger set of ethics into employees which
will enhance a more positive view of business ethics.
Unethical behavior continues to cost organizations billions of dollars per year. One of the
most publicized instances of unethical behavior involved J.P. Morgan and its agreement to a $13
billion settlement with the U.S. Justice Department for numerous issues involving its residential
mortgage-backed securities operations. Unethical behavior is not limited to the financial
securities industry. Johnson & Johnson, often regarded as a company with a strong ethical
reputation, agreed to pay at least $2.5 billion to resolve thousands of patients’ lawsuits who
claimed they were injured by the company’s artificial hips (Weber, J. 2015). Unethical behavior
in organizations stems not only from the lack of ethics within, but possibly the lack of training,
and the attraction of employees to the specific organization. A survey conducted by
Transparency International of 114,000 people in 107 countries in 2013 revealed that 27% paid a
bribe in the past 12 months (Weber, J. 2015). As ethical issues continued to become such an
issue, government officials and regulatory agencies stepped in to mandate an increase in
organizational ethical training programs. Some organizations such as Lockheed Martin
voluntarily took steps to deter unethical behavior by their employees. These actions ranged from
developing ethics policies to codify expected behavior to establishing a high-ranking ethics
EMPLOYEE VIEWS OF BUSINESS ETHICS 8
officer to develop and coordinate a comprehensive ethics program (Weber, J. 2015). Investing
into a stronger training program focusing on the ethics of the organization has proven effective
for many firms and businesses. The appeal of a stronger ethics training program addresses many
different subjects such as the avoidance of costly litigation, the rewards for acting ethically, the
personal development and growth that comes along with adapting stronger personal ethics and
so forth.
It is clear to see that employees as a whole have a positive view of business ethics within
their organization. Not only do employees grow on a personal level, but they feel more valuable
and devoted to their organization as they grow. As stated previously, when an employee is
invested into from their employer, they return more back to their employer. This plays hand in
hand with the percent of fraudulent cases that are reported by employees to their employer on a
regular basis. Any employee who is looking at a potential employer who has the possibility to
gain something of value, more than just a pay check, becomes more appealing than the other
potential option. In looking back to the comparison of the “social contract,” in the olden days,
the employees ability to earn a living wage was easy if he simply met the minimum of his
obligations to the employer, now the employee is expected to work for what organizations term
a competitive wage, which is the wage at which the employer and employers in their area have
set as the wage for a particular job (Karnes, R. 2009). As employers invest more into their
employees, even so on a personal level such as ethics and morals, it in turn adds value to the
organization and corporate culture.
The Bible instructs us in Matthew 7:12, “In everything, therefore, treat people the same
way you want them to treat you, for this is the Law and the Prophets.” Ethics and morals isn’t
EMPLOYEE VIEWS OF BUSINESS ETHICS 9
just a recommendation or an option, it is required by God to us as His people and should be
strived for in everything that we do.
References
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