Business
Name:
Institution:
Overview
To a greater percentage business etiquette contributes highly to
the success of the business entity
Business etiquette involves the emphasis on the professional
dressing code ,communication among the employees and to the
clients along with other rules and regulations that are set by an
organization to safeguard the ethical and professional
standards.
Ethical and Professional Dressing
Code
Setting the dressing code mode for any business entity is
essential in ensuring that the employees look professionally
presentable and do no dress in a comportment that may taint
the image of the organization(Ortiz et al.,2016)
The essence of a dressing code to an organization are:
a) Enhances the neatness and the presentability of the
employees
b) Assists the clients in easy identification of the staff .
Advantages of the dressing code
Dressing code distinguishes one organization to the other ; it also forms
part of the brand image of an entity
While serving the clients in a professional and distinguished dressing code ,
their confidence is enhanced since they are certain that they are attended to
by a professional and a genuine employee of the
organization(organization(Ortiz et al.,2016).
Code of dressing also brings the sense of belonging among the employees
and unity that is essential in productivity and service
delivery(organization(Ortiz et al.,2016).
The professional environment is also reified by the organizationally set code
of dressing.
Professional and ethical
communication with clients
The interaction between the clients and the organization staff is
an important aspect of the success of business.
The clients satisfaction determines the success of the business.
Therefore professionalism and ethical etiquette while
communicating to the clients contributes to the wellbeing of an
entity
The example of etiquette while interacting with the clients
include: politeness , tactfulness and diplomacy in every
situation(organization(Ortiz et al.,2016).
Etiquette rules while interacting
with the clients (serving the
clients)
The emphasis on a appropriate tone is essential in
attracting the clients attention and making them feel
comfortable.
Proper tone involves: avoiding the use of unprofessional
and foul language or the utterances that would make the
client feel disrespected(Reece, & Reece, 2016).
Meeting etiquette
Meeting etiquette defines how both the employees and the
management need to conduct and present themselves while in
attendance of seminars , meeting or representing the
organization at any level(Reece, & Reece, 2016).
Such functions form the basic tenets of the success of an
organization.
Therefore mutual respect should be demonstrated by the
organization in any kind of formal and corporate meeting.
Basics of a business etiquette
Before the meeting an organization should plan the activities and the
topics that need to be discussed in the meeting in details.
The organization should also ensure the full participation of all the
parties involved in the meeting : this is important in harnessing the
feedback for the improvement of the contentious issues(Reece, &
Reece, 2016).
The meeting also should be strictly within the topic of discussion to
avoid time wastage and irrelevance.
Customers involvement in the
business plan
while involving the customers in the business plan needs
communicating to them from time to time , it is important that
an entity ensures the communication method is not viewed as a
nuisance by the clients(Tews et al, 2018).
In this case the organization should enhance there relationship
with the clients to make them feel like friends and part of the
entity other than mere buyers.
In return the customers will feel the sense of belonging to the
organization and valued thus any communication from the
company either in terms of latest offers or promotions will
make sense to them
Significance of involving the
customers in the plan
The customer involvement in the plan yields the feedback about the services
, offers promotions and products.
Ultimately the an organization can utilize the feedback from the clients to
make the necessary improvements to enhance the prosperity and success of
the organization in the market(Grow, & Broyles, 2011).
The excellence of the organization that is earned from the clients’ feedback
further makes the customers attached to the organization and attract more
clients through referrals(market(Grow, & Broyles, 2011).
Conclusion
The basics of business etiquette revolve around customer
service and satisfaction , etiquette during meeting and staff
dressing code that also plays a major role in enhancing
business brand. The organization adherence to these basics
harvest success and prosperity even in a competitive market.
References
Grow, J. M., & Broyles, S. J. (2011). Unspoken rules of the creative game:
Insights to shape the next generation from top advertising creative
women. Advertising & Society Review,12(1).
Ortiz, L. A., Region-Sebest, M., & MacDermott, C. (2016). Employer
perceptions of oral communication competencies most valued
in new hires as a factor in company success. Business and
Professional Communication Quarterly,79(3), 317-330.
Reece, B., & Reece, M. (2016). Effective human relations:
Interpersonal and organizational applications. Cengage
Learning.
Tews, M. J., Frager, K., Citarella, A. I., & Orndorff, R. M. (2018). What
is Etiquette Today? Interviewing Etiquette for Today’s College
Student. Journal of Advances in Education Research,3(3), 167.
