Questionnaire
SECTION A: SOCIO-DEMOGRAPHIC DATA OF THE
RESPONDENT
Please place a tick (√) or write your responses where appropriate box/ spaces
provided
1. Please indicate your gender
Male [ ] Female [ ]
2. How long have you served in the current position?
0-5 yrs [ ] 5-10 yrs [ ]
10-15 [ ] Over 15 yrs [ ]
3. What is your highest qualification?
Secondary School Level [ ] Certificate/ Diploma [ ]
Undergraduate [ ] Post graduate level [ ]
Other (Specify)……………………
PART A: ERGONOMICS
This section has statements regarding the influence of ergonomics on the organization
performance. Ergonomics is the study of employees’ workstation environment that
includes the tools of work, office layout and physical environment (temperature and
light). Kindly respond with the response that matches your opinion. Please tick as
appropriate in the boxes using a tick (√) or cross mark (x).
STATEMENTS
5 4 3 2 1
Very
great
extend
Great
extend
Moderate
extend
Low
extend
Not at all
1
The furniture I use is
comfortable, flexible to adjust,
easy to rearrange or reorganize
2
The office I work in is well
ventilated and lighted
3Am adequately provided tools
and equipment to work with
4The temperatures in the room
or office I operate from is
appropriate
What are your suggestions on how to improve ergonomics on your workplace?
……………………………………………………………………………………………
…………………………………………………………………………………………….
What would be your recommendation regarding ergonomics on the workplace you are
working in?
……………………………………………………………………………………………
…………………………………………………………………………………………
PART B: SUPERVISORS SUPPORT
This section has statements regarding the influence of supervisors’ support on the
organization performance. Supervisor support is the level to which supervisors value
their employees’ contributions to the workplace and take attention about their
wellbeing. Kindly respond with the response that matches your opinion. Please tick as
appropriate in the boxes using a tick (√) or cross mark (x).
STATEMENTS
5 4 3 2 1
Very
great
extend
Great
extend
Moderate
extend
Low
extend
Not at all
1My supervisor manages
conflicts at my workplace
2
I can rely on my supervisor
to help me out with a work
problem
3My roles & responsibilities
are clearly stated
4My supervisor seeks
information from employees
when making important
decision
What other ways can supervisors use in order to resolve employee conflicts?
……………………………………………………………………………………………
…………………………………………………………………………………………….
What would be your advice to Public Universities regarding supervisor support?
……………………………………………………………………………………………
…………………………………………………………………………………………….
PART C: MOTIVATION
This section has statements regarding the influence of motivation on the organization
performance. Kindly respond with the response that matches your opinion. Please tick
as appropriate in the boxes using a tick (√) or cross mark (x).
STATEMENTS
5 4 3 2 1
Very
great
extend
Great
extend
Moderate
extend
Low
extend
Not at all
1
The University I work for
provides external support such
as offering external trainings
improves employees’ technical
skills.
2I usually go for external
trainings
3
I am usually rewarded for job
well done
4I am usually self-motivated to
perform the duties given
5
I generally put an extra mile in
their duties am assigned
What other ways would the management use in order to motivate their employees?
……………………………………………………………………………………………
…………………………………………………………………………………………….
What would you suggest to other employees on how to improve their intrinsic
motivation?
……………………………………………………………………………………………
…………………………………………………………………………………………….
PART D: ORGANIZATIONAL PERFORMANCE
This section has statements regarding the organization performance in
Public Universities. Organizational performance consist of the real output of
an organization as measured against its projected outputs or objectives.
Kindly respond with the response that matches your opinion. Please tick as
appropriate in the boxes using a tick (√) or cross mark (x).
STATEMENTS
5 4 3 2 1
Very
great
extend
Great
extend
Moderat
e extend
Low
extend
Not at all
1
Service delivery in my workplace
environment is efficient
2
The composite score in
performance contracting in the
University am working on is above
100%
3There are many Self Sponsored
Students in the University am
working in
4Customers’ suggestions or
complaints are dealt with utmost
care
From your experience what hinders organizational performance in Public Universities?
……………………………………………………………………………………………
………………………………………………………………………………
……………. What would be your advice to Public Universities regarding
organizational performance?
……………………………………………………………………………………………
…………………………………………………………………………………………….
