BMAL 501 – Test 2 – Chapters 6 - 8
Question 1
3 out of 3 points
Which of the following is NOT one of the six keys to running a successful meeting?
Selected Answer: Making sure that each member is taking their own notes
Question 2 ( Wrong Answer)
0 out of 3 points
Herzberg defined job motivators to include
Selected Answer: Job significance
Question 3
3 out of 3 points
Personal territory that ranges from 12 to 25 feet is considered
Selected Answer: Public space
Question 4
3 out of 3 points
_____ consists of the speaker’s knowledge of the subject matter being presented.
Selected Answer: Substance
Question 5
3 out of 3 points
Evidence has suggested that people retain more data _____ than audibly.
Selected Answer: Visually
Question 6
3 out of 3 points
Good communication should be understandable and clear.
Selected Answer:
True
Question 7
3 out of 3 points
When a manager attempts to resolve conflict using collaboration,
Selected
Answer:
Both parties try to satisfy their goals by coming up with a satisfactory
solution
Question 8
3 out of 3 points
In Vroom’s Expectancy Theory, a potential barrier for employees that manager’s need to
concentrate on would be
Selected Answer: To connect the task to be performed to the likelihood of better results
Question 9
3 out of 3 points
What is the correct order of the stages of Team Development listed by Bruce Tuckman?
Selected Answer: Forming, storming, norming, performing, adjourning
Question 10
3 out of 3 points
When giving a presentation, the presenter should avoid
Selected Answer: Reading from notes
Question 11
3 out of 3 points
_____ interview questions focus on hypothetical situations
Selected Answer: Situational
Question 12 (Wrong Answer)
0 out of 3 points
When determining what type of transportation to use, managers need to consider
Selected Answer: Total shipment cost, shipping time, shipping personnel
Question 13
3 out of 3 points
During the stage of implementing a human-resource strategy, an organization’s HR
managers seek to promote a divers, and high-performing workforce.
Selected Answer: Results-oriented performance culture
Question 14
3 out of 3 points
A manager who assist with the collection of information and analysis would have a
Selected Answer: Green Belt
Question 15
3 out of 3 points
According to a review on projects, _____ were considered successful.
Selected Answer: 32%
Question 16
3 out of 3 points
Which of the following are the types of employee career paths?
Selected Answer: Linear, spiral, steady-state
Question 17
3 out of 3 points
Which of the following is NOT one of the 5 steps in the DMAIC process?
Selected Answer: Complete the new process to ensure increased performance
Question 18
3 out of 3 points
Which of the following is NOT a type of inventory?
Selected Answer: Returned goods
Question 19
3 out of 3 points
Which of the following is NOT an example of a BFOQ ?
Selected Answer: A Lutheran Church janitor in a Synagogue
Question 20
3 out of 3 points
The desire to eliminate waste and improve popularity is the foundation of the Six Sigma
process.
Selected Answer:
False
Question 21
20 out of 20 points
Match the following
o
Question Selected Match
Jidoka H.
Automation with a human touch.
Kaizen I.
A system of continuous improvement where waste is
eliminated at minimal cost.
DMAIC G.
A problem solving process that has adapted the principles of
Scientific Management to process improvement.
Gold Plating F.
The practice of intentionally exceeding the scope of a project.
Six Sigma D.
A process that produces below 3.4 defects per million
opportunities.
Kanban J.
The key control for JIT production.
Total Quality
Management (TQM)
B.
A cycle of continuous improvement that is based upon the
work of W. Edwards Deming that seeks to ensure maximum
customer satisfaction.
Muda E.
Also means “waste”.
PERT A.
Program Evaluation and Review Technique that represents
and analyzes tasks involved in a project.
Product Life Cycle
(PLC)
C.
The four stages of a product defined as introduction, growth,
maturity, and decline.
Question 22
Needs Grading
Some of the negative aspects of office politics involve personal agendas, gossip, and using
power and status. Give specific examples of evidence that 3 of these were evident in the letters
to Timothy. Support your answer with examples from specific verses.
Selected
Answer: Personal Agenda - There are things on God’s agenda which God wills for all
people, things which are "good and acceptable in the sight of God our Savior"
(1Timothy 2:3). This means that we need to follow the plans God for us and to
everything with that in mind, not focus on our personal agendas in our work and
personal lives.
Gossip - The bible has always considered widows for loving gossip. In 1
Timothy 5:12-13, Paul cautions widows against entertaining gossip as a habit.
Paul cautions widows against entertaining the habit of gossip and of being idle.
These women are described as “gossips and busybodies, saying things they
ought not to” .
Using power and status - in reading Timothy I feel that we are basically being
told to be humble no matter your power or status. Additionally, the ultimate
power belongs to God and he is the only one who has the ultimate high status.
2 Timothy 3:5,NIV: "having a form of godliness but denying its power. Have
nothing to do with such people."
2 Timothy 3:5, ESV: "having the appearance of godliness, but denying its power.
Avoid such people."
Response
Feedback:
[None Given]
Question 23
Needs Grading
In your reading of Daniel 1:6 – 15, Romans 12:17 – 18 and Galatians 2:211-21, what does the
Bible have to say about conflict as discussed in Chapter 6 of the textbook? What was the
cause of conflict (task, relationship or process) in each of these verses? What conflict
management style is advocated in each of the verses? Provide specific examples from each
verse in your response.
Selected Answer: [None Given]
Response Feedback: [None Given]
Sunday, September 20, 2020 10:38:45 PM EDT
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