Quiz: Humans as the Challenge & Solution
Due Apr 29, 2024 at 11:59pm
Points 25
Questions 25
Time Limit 90 Minutes
Instructions
The quiz:
Covers the Learn material from your textbook in Module 6: Week 6.
Contains 25 multiple-choice, multiple-choice, and true/false questions.
Is limited to 1 hour and 30 minutes.
Allows 1 attempt.
Is worth 25 points.
Question 1
1 / 1 pts
What flight is considered the Miracle on the Hudson?
United Airlines Flight 232
Germanwings Flight 9525
US Airways flight 1549
Boeing 777
Question 2
1 / 1 pts
Professor James Reason classifies errors into three types. What are they?
Mistakes
Slips
Lapses
all of the above
Question 3
1 / 1 pts
The FAA explains fitness for duty in FAR 117.5 as being “physiologically and men-tally
prepared and capable of performing assigned duties at the highest degree of safety.”
True
False
Incorrect Question 4
0 / 1 pts
What trait is in the middle of the CRM pyramid Model?
SSA
Coordination
Communication
Leadership Incorrect Answer
Question 5
1 / 1 pts
________ refers to how pilots use mental processes to consistently determine how best to
respond to a given set of circumstances
ADM
CRM
TEM
SSA
Question 6
1 / 1 pts
In the context of safety, leadership can be defined as “the process by which an individual
influences the behavior and attitudes of others toward a common goal.”
True
False
Question 7
1 / 1 pts
In a system as complex as commercial aviation, effective decision-making will always rely
on timely access to high-quality information.
True
False
Question 8
1 / 1 pts
We must recognize that causal errors in commercial aviation accidents almost always
have some link to cognitive processes.
True
False
Question 9
1 / 1 pts
Commonly cited studies argue that between __% and __% of all aviation accidents
are attributable to human error somewhere in the chain of causation.
50%, 60%
60%, 70%
70%, 80%
60%, 80%
Question 10
1 / 1 pts
ICAO describes five principles that illustrate how human performance is influenced by
different factors: (select all that apply)
People assess risks and make trade-offs.
People interpret situations differently and perform in ways that make sense to them.
People’s performance is shaped by their capabilities and limitations.
People’s performance is influenced by working with other people, technology, and the
environment.
Question 11
1 / 1 pts
The principle of human-centered design creates the opportunity to ensure that the human
is best positioned to draw on their strengths and complement the technology.
True
False
Question 12
1 / 1 pts
This type of error occurs when, despite a generally good performance, an isolated error
occurs.
Random Error
Systematic Error
Sporadic Error
System Error
Question 13
1 / 1 pts
When things do go wrong, it is important to ensure we fully understand the reasons that lie
behind them and to also ask whether the system should have been able to cope with
something as predictable as human error.
True
False
Question 14
1 / 1 pts
This type of error may be observed where there is no clear pattern to the shots and many
factors may influence such variability.
Random Error
Systematic Error
Sporadic Error
System Error
Incorrect Question 15
0 / 1 pts
More recently, operators, maintainers and air navigation service providers have started to
adopt a “_________” approach.
Just Culture
Safety Culture Incorrect Answer
Dynamic assessment
Overall Risk
Question 16
1 / 1 pts
This has become a popular way of describing the ideal combination of technical systems
and their human operators?
Computer and human design
Human-centered design
Human-centric design
Computer-centered design
Question 17
1 / 1 pts
Errors are often the symptom of deeper issues or at least the consequence of several
contributory and exacerbating factors.
True
False
Question 18
1 / 1 pts
Sharing of the lessons from serious incidents and accidents has been standard since
ICAO first published Annex 13: Aircraft Accident Investigation in 1951.
True
False
Incorrect Question 19
0 / 1 pts
Lessons have tended to be learned the hard way—sometimes known as ________ safety.
Blood Incorrect Answer
tombstone
human
computer
Question 20
1 / 1 pts
The three levels of Situational Awareness are?
Perceiving
Understanding
Projection
All of the above
Question 21
1 / 1 pts
Most aviation roles require teamwork, even in the case of a single pilot operation.
True
False
Question 22
1 / 1 pts
The effects of a poor decision on the safety culture of an organization may be severe,
especially as anyone feeling like they have been treated unjustly is likely to share their
dissatisfaction widely.
True
False
Question 23
1 / 1 pts
The notion of just culture is built on a sense of fairness where the subtleties of
human errors and violations are acknowledged.
True
False
24.
The effects of a poor decision on the safety culture of an organization may be severe,
especially as anyone feeling like they have been treated unjustly is likely to share their
dissatisfaction widely.
*a. True
b. False
Question 24
1 / 1 pts
Essentially, three reasons explain why people make poor decisions:
They have incomplete information.
They use inaccurate or irrelevant information.
They process the information poorly.
all of the above
Question 25
1 / 1 pts
_______ safety data creates the opportunity for deep learning through trend analysis.
Individual
Shared
Multiple
None of the above
Quiz Score: 22 out of 25
