how healthcare leadership characteristics positively or negatively influence patient satisfaction.

I'm looking for academic research. Research peer reviewed articles within the last 5 years regarding how healthcare leadership characteristics positively or negatively influence patient satisfaction. I would like references and properly cited material with summaries and highlights. This work should include at least 10 sources and the length of this work could be 2 to 5 pages. The references should come from peer reviewed articles and academic journals.