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The Recruitment and selection practices on quality of work
Name
MHRM 6110 - Talent Management
Walden
The Recruitment and selection practices on quality of work done
According to Berber, (1998) acquiring and retaining high-quality talent is critical to an
organization’s success. As the job market becomes increasingly competitive and the available
skills grow more diverse, recruiters need to be more selective in their choices, since poor
recruiting decisions can produce long-term negative effects, among them high training and
development costs to minimize the incidence of poor performance and high turnover which, in
turn, impact staff morale, the production of high quality goods and services and the retention of
organizational memory. At worst, the organization can fail to achieve its objectives thereby
losing its competitive edge and its share of the market.
The goal of early recruitment activities is to attract a large pool of qualified applicants to an
organization (Barber, 1998). Qualified applicants and personnel recruited in an organization
guarantees quality of work to be done. Indeed, some research at the individual level of analysis
suggests that early recruitment practices may affect organization-level recruitment outcomes.
Collins, (2002) found that a variety of early recruitment practices were significantly related to
job seeker application intentions and decisions through their effects on perceptions of employer
brand image. Specifically, Collins, (2002) found that publicity and sponsorship activities affected
job seekers’ application decisions mainly through general attitudes toward a company whereas
word-of-mouth endorsements and advertising affected job seekers’ decisions through both
general attitudes and perceived job attributes.
Previous recruitment research has shown that high-quality student job seekers are more selective
in their job choices (Cable 1999). Because low involvement recruitment practices create
awareness and may signal the quality of jobs, we expect that higher quality students will be more
likely to apply to companies that have used low involvement practices and will ignore those
companies that have not. In contrast, to increase their likelihood of finding a job, lower-quality
applicants will likely apply to every company that has posted an interview schedule. Thus, we
tentatively predict that low-involvement recruitment practices will increase applicant pool
quantity by attracting more high-quality applicants.
According to Stevens, (2002), job seekers must be motivated to attend interview events and
process the volume of information and arguments that are presented, recruitment research
suggests that employee endorsements can have powerful effects on application decisions by
affecting job seekers’ general attitudes and beliefs about job attributes and either leading to poor
quality of work or quality work of the employees recruited.
Because high-involvement practices are likely to communicate detailed information about both
the rewards and requirements of a job, these practices should also affect applicant pool quality.
Low qualified job seekers tend to have or yield low quality of work in retro respect of their
counterparts who are well qualified. Drawing on expectancy theory, Rynes (1998) argued that
job seekers will be more likely to apply for a job opening perceived as having high valence (i.e.,
many positive attributes and high expectancy i.e., high obtain ability. While high-involvement
practices may increase attraction, the detailed information they convey is likely to decrease the
expectancy for less qualified applicants. For example, Mason (1998) provided evidence that
unqualified applicants were less likely to apply when firms provided detailed job specifications.
In contrast, job seekers with greater qualifications are likely to have high expectancies and
should, therefore, be more likely to apply to firms that have used high-involvement recruitment
practices.
To achieve the objective of having workers who are on the verge of producing quality of work
according to Mason (1998), planning is inevitable. Upfront planning includes thinking about the
steps in recruitment and selection early; and scheduling the activity, resources and time to
support the process. Planning is essential in the recruitment and selection process as it ensures
the best possible process is followed. It helps to manage time constraints and streamlines the
recruitment and selection process for both the organisation and applicant.
Planning is crucial as it allows analysis and design of the position to be filled to be according to
what the organisation needs at the time and in the future. The departure of a staff member
provides an opportunity to consider and analyse whether the position itself should change in
order to provide increased benefit to the organisation, Mason (1998).
Finally, recruits are necessary so that the employment manager has a group of people from which
to choose. These three inputs largely determine human resource plans, and recruits are of high
quality, the selection process should function well. At the same time, other inputs into the
selection process limit its success. To succeed, employment managers must grapple with a
limited supply of labour, ethical considerations, organizational and equal opportunity policies.
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