Appendix H: Questionnaire
Kindly fill in the Questions as guided below
Section: A: Demographic Information
This section is to collect demographic information about yourself.
Kindly tick accordingly.
1. Gender (Tick as applicable)
Male [ ] female [ ]
2. Age group of respondents (Tick as applicable)
21-30[ ] 30-40[ ] 40-50 [ ] 50-60 [ ]
3. Please indicate the highest level of education attained? (Tick as applicable)
High School Diploma [ ] College Diploma [ ] Undergraduate
[ ] Master [ ] PhD [ ]
Others (specify) [ ]
4. In which sector does your membership association operate in? (tick against the roman number)
i. Agriculture
ii. Automobile
iii. Building, Construction and Design
iv. Business (Trade, Commerce)
v. Education
vi. Energy and Mining
vii. Finance, HR and Legal (Corporate Governance)
viii. Health and Manufacturing
ix. Information and Communications Technology
x. Real Estate and Property Development
xi. Tourism
xii. Transport and Logistics
xiii. Other (please specify)………………...
5. Indicate your period of service in this membership association (Tick as
applicable) Below 2 years [] 3 to 5 years [ ] 6 to 8 years [ ] 9 years & above [ ]
Section B: Leadership Styles
This section will collect information on leadership styles in your
organization. Kindly tick accordingly.
6. What level of your organization organogram do you relate to? Tick across the alphabet letter
a) Management – (C suite level)
b) Middle Level Management
c) Lower Level- (Support)
7. Does your organization have a specific leadership style? Tick accordingly below?
a) Transformational (drives change)
b) Transactional (use of rewards)
c) Participative (allows for feedback)
d) Autocratic (authoritative)
Leadership Styles
8. Please indicate your level of agreement with the following statements relating your working
relationship with your subordinates or other employees. (Key 1= strongly disagree, 2=
disagree 3 = moderately agree, 4 Agree & 5 = strongly Agree)
TRANSFORMATIONAL
Statements 1 2 3 4 5
a) Idealized Attributes
Leaders instill pride in other employees for being associated with me
Leaders display a sense of pride and confidence in my work ethic
Leaders go beyond their own self-interest for the benefit of the
employees
Leaders have a positive influence on me that builds other employees respect
for me
b) Idealized Behaviors
Leaders specify the importance of having a strong sense of purpose for others
Leaders consider the moral and ethical consequences of decisions they make
Leaders emphasize the importance of having a collective sense of vision and
mission
c) Inspirational Motivation
Leaders express confidence and encourage employees to achieve their own
individual goals.
Leaders are optimistic about the future of the organization
Leaders are enthusiastic about what needs to be accomplished in
the organization
d) Intellectual Stimulation
Leaders examine critical assumptions made in order to establish
whether they are appropriate
Leaders encourage employees to look at problems from different angles
Leaders suggest new ways of how assignments can be completed
Leaders seek different perspectives when solving problems
e) Individual Consideration
Leadership spend time coaching and mentoring other employees
Leaders treat others as individuals rather than just as members of a group
Leaders consider an individual as having different needs, abilities
and aspirations in the team
Leaders help others to develop their strengths and work on
their weaknesses
Total
9. Please indicate your level of agreement with the following statements relating your
working style/relationship with your subordinates. (Key 1= strongly disagree, 2=
disagree 3 = moderately agree, 4 Agree and 5 = strongly Agree)
TRANSACTIONAL
Statements
a) Contingent Reward (CR)
12 345
Leaders express satisfaction when employees meet their goals
and expectations
Leadership discuss in specific terms who is responsible for
achieving performance targets
Leaders make it clear what one can expect to receive
when performance goals are achieved
Leaders provide others with assistance in exchange for their efforts
b) Management-by-Exception: Active (MBEA)
Leaders direct their attention toward failures in order to improve
on their standards
Leaders keep track of all mistakes whether mine or that of
other employees
Leaders focus attention on irregularities, mistakes, exceptions
and deviations from standards
Leaders concentrate their full attention on dealing with
mistakes, complaints and failures
Total
10. ndicate your level of agreement with the following statements relating your
working style/relationship with your subordinates. (Key 1= strongly disagree,
2= disagree 3 = moderately agree, 4 Agree and 5 = strongly Agree)
Statements 1 2 3 4 5
c) Management-by-Exception: Passive (MBEP)
Leaders do not intervene in organizational issues until they
become serious
Leaders avoid getting involved when important issues arise
regarding employees
Leaders avoid making decisions and responding to urgent questions
Leaders delay making important decisions when the need arises
Total
11. Indicate your level of agreement with the following statements relating
your working style/relationship with your subordinates. (Key 1= strongly
disagree, 2= disagree 3 = moderately agree, 4 Agree and 5 = strongly
Agree)
Statements
Autocratic / Authoritative
12345
Leader’s behavior focuses on taking control of the organization
Leaders control the employees through threats and reprimand
Leaders make all decisions alone and rarely accept advice from
followers
Leaders delegate responsibilities to subordinates and give orders
without offering much clarification and dialogue
Total
Participatory Leadership Style
Statements 12345
It is appropriate for leaders to inspire their subordinates, as well as
stimulate their intellect
It is proper for subordinates to share ideas and opinions, as well as
partake in decision-making processes
Providing guidance without pressure is the key to being a good leader
Leaders should constantly communicate and show support to
employees
Total
12. What is your most preferred leadership trait?
a) Effective Communicator
b) Accountable and Reasonable
c) Long Term Thinker- Visionary
d) Emotionally intelligent
13. What is your least preferred leadership trait?
a) Unhelpful
b) Poor Communicator
c) Lacks Vision
d) Emotionally Unstable
Part C: EMPLOYEE PERFORMANCE
14. Please place a tick (√) or a mark (x) in the box (cell) that represents your appropriate level of
self - performance rating. (Key 1= strongly disagree, 2= disagree 3 = moderately agree, 4 Agree
and 5 = strongly Agree)
Measures of Employee Performance in Membership 1 2 3 4 5
Association.
1. There is active participation in work meetings
and Training for continuous improvement
2. Customers/ Membership/ Stakeholders have
positive feedback after receiving services
and have registered client satisfaction
3. There is a good work environment that fosters
professionalism and enables me to perform
my work well with minimal time and effort
4. My supervisor fosters teamwork
5. As an employee, I long for continuous improvement in
the workplace
Source: (Author, 2021)
