What leadership behaviors are needed to improve the work
environment, determined via your assessment of the employee
engagement survey?
Within the assessment of the employment engagement survey, the
leadership behaviors needed to improve the work environment would
be:
1. Promote the recognition of a job well done. c The survey
provides that while employees work conditions have steadily
improved, recognition has been stagnant at best
2. Demonstrating empathy/sympathy caring in some sort of
fashion. This was a very low score in the survey in the
employee’s assessment. A cultural of caring and support is
needed
3. Decision making – while decisiveness is important, inclusion of
the team is vital in demonstrating and agreeing to a common
purpose.
What leadership skills would you recommend including in your
organizational leader's toolkit to develop the identified leadership
behaviors?
1. Emotional Intelligence (EI) is of critical importance, especially in
these times, with the Pandemic. And having the EI to
understand that individuals are not only experiencing the
stressors of work but also personal issues during these trying
times.
• “…emotional intelligence in effective leaders promotes a stable
leader that is able to cope up with imperfection and uncertainty,
since he/she is not very critical and believes in a win-win
situation” (Influential Journal on Leadership 2019, Vol 7 Issue 2,
p27-23)
2. Communication is another area of vital importance. A shared
goal and vision via communication will help ensure that the
team is focused on a common goal and purpose.
Communication will also allow for the team to share in their
beliefs and opinions/suggestions to common grow. A skilled
leader will be able to utilize effective communication to
demonstrate their passion for the task.
3. How will improvements in the recommended leadership skills and
behaviors improve organizational performance?
1. Improved Emotional Intelligence (EI) will improve the
organization by its demonstration of having a better
understanding and willingness to be empathetic to the staff and
look beyond just the norms of work but to understand that not
all stressors are from work.
2. Communication will also allow for the team to share in their
beliefs and opinions/suggestions to common grow. A skilled
leader will be able to utilize effective communication to
demonstrate their passion for the task.
