Employee engagement surveys help measure whether employees are happy and
satisfied with their working conditions, and they determine the rate of employee turnover
an organization may experience. Employees need to feel valued, motivated, and positively
engaged to complete their tasks. These factors can be achieved through leadership
behaviors characterized by perceived leader support encompassing operational and socio-
emotional aspects. Leaders' support involves ensuring that the employees are motivated,
availability of tools and resources, and proper guidance of employees to deliver to their
organization's expectations (Moo & Yazdanifard, 2015). These leadership behaviors are
critical features in promoting a fun and conducive working environment where employees
achieve the desired results.
For a leader to be supportive, they must possess various skills that facilitate their
supportive behavior. First, they have to be accountable and be role models, improving the
employee’s trust in them. Employees will find it easy to seek support and guidance from
their leaders if they trust them (Moo & Yazdanifard, 2015). Additionally, leaders must be
practical and active listeners, allowing them to get feedback on their work. Leaders must
first know how to listen and address their subordinates’ concerns, opinions, and
complaints to find ways to support them. Further, leaders must positively influence their
employees by appreciating, motivating, and recognizing them when they perform well and
encouraging them to work and improve on their weaknesses.
Improvements in leadership support, listening skills, and accountability will
improve trust, promote discipline, and develop good working relationships. When there is
an understanding between leaders and their subordinates, it will be easier to accomplish
and achieve the set goals and reach the shared vision (Simundic, 2019). A positive
working environment ensures faster completion of tasks as employees face few obstacles
in the workforce. Employee motivation will encourage employees to be more creative and
innovative, resulting in ideas that improve productivity and performance.
References
Moo J. & Yazdanifard R. (2015). What an Effective Leadership can Facilitate Change in
Organizations through Improvement and Innovation How Effective Leadership
Can Facilitate Change in Organizations through Improvement and Innovation
(globaljournals.org)
