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6-2 Assignment: Personal Development Plan
MBA 530
SNHU
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On the basis of the personal leadership self-assessment, I scored the lowest in the
‘Encourage the heart’ leadership behavior category. In the highly dynamic organizational
setting, a leader must make sure to recognize as well as appreciate the contribution of
other employees. A leader must also use his position to celebrate the values and victories
of others by establishing a spirit of community (Kouzes & Posner, 2013).
As my score is lowest in this specific area, I need to develop it so that I can play a
constructive role to boost the morale of the subordinates who are working under me. The
prevailing organizational setting is highly dynamic, competitive, and unpredictable, so it is
possible for employees to feel lost or demotivated. During such trying times, I could
demonstrate my ‘Encourage the heart’ leadership behavior by recognizing the hard work
and effort of others. It could uplift their spirit and help them to progress forward. It could
positively impact my ability to lead by building positive professional relationships with
others. Furthermore, the engagement level could also be enhanced in the work setting (Five
practices - palmerston north boys' high school, 2021, p. 6).
SMART Goal
The SMART goal model has been used to create a personal plan that would help me to
improve the ‘Encourage the heart’ leadership behavior in me.
Specific (S) – My main goal is to communicate with employees so that I can proactively
showcase my appreciation of their efforts, and each employee could improve their
performance by at least 20 %. I have chosen the specific goal as it would create an
opportunity for me to engage with employees and praise them for well-performed work and
express confidence in the efforts of the personnel. The objective that would ensure that the
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goal is met is providing a genuine appreciation for good work and giving valuable
feedback to help them improve further.
Measurable (M) – The goal would be measured by making sure that I would engage with
employees from each department on a daily basis so that their confidence in their efforts
and outcome could increase. A vital metric that could be used to ascertain whether the goal
is met or not is employee engagement rate. The rate could be captured by conducting
employee surveys relating to communication, satisfaction, and appreciation by the
management. The metrics that could be used for measuring the performance of meeting the
objective are employee satisfaction rates. It would help to understand whether I can
communicate with the employees effectively or not. bb
Achievable (A) – As a result of better communication with the staff members, 70 % of
them would report an increased level of engagement, especially in terms of better
appreciation of their efforts and contribution in the organizational setting. In order to make
sure that communication is not compromised in any manner, both direct, as well as indirect
ways of interactions would be adopted. For instance, for communicating with the personnel
who work at the same office, face-to-face interaction to communicate and demonstrate
appreciation would be useful. For the employees who work remotely, an online
communication portal or platform could be used to boost the quality of engagement. In
order to be successful in attaining the goal, the involvement of the staff members would be
critical. bb
Relevant (R) – The goal relating to better communication is related to the overall
objective of the business as it would ensure that an engaging environment is created. The
improved communication would basically create an opportunity to showcase to the
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employees that their efforts are being appreciated and recognized by the top management.
It could also have a positive influence on their morale and satisfaction level and thus
increase their productivity and performance. The specific goal would increase my
knowledge and overall performance as a leader as I would be able to establish positive
relationships with the organizational personnel. By communicating with them, I would be
able to not only acknowledge and appreciate their work but also provide them guidance
and necessary support in the organizational setting. Thus, the goal would be of high value
for me as I could carry out my leadership role in a more efficient manner.
Time-bound (T) – I intend to accomplish the specific goal relating to communication
within three months. However, the process of engaging with the personnel and appreciating
them for their work and efforts would be ongoing in nature. One of the main tangible
deliverables is improvement in employee performance by 5 %. Its due date is within the
first week of the interaction, i.e., November 25, 2021. Another important tangible
deliverable relating to the goal is a decline in employee turnover by 7 %. The due date to
attain the tangible deliverable is one month, i.e., by November 18, 2021.
The SMART goal that I have created would help me to strengthen my
communication so that I could appreciate employees for their efforts and contribution in the
work setting (Five practices - palmerston north boys' high school, 2021).
References
Kouzes, J. M., & Posner, B. Z. (2013). LPI®: Leadership Practices Inventory®.
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Five practices - palmerston north boys' high school. (2021). Retrieved November 18, 2021,
from https://www.pnbhs.school.nz/wp-content/uploads/2015/11/The-Five-Practices-of-
Exemplary-Leadership.pdf.
