Module 6 Journal
The perception regarding receiving feedback can vary from one person to the next. It
typically is seen as an opportunity for growth. However, the way we take in and process
feedback is all determined on how feedback is given to us. For me, the way I perceive feedback
is all on how I receive it. I’ve been given feedback that’s made me break down and cry, and I’ve
been given feedback that was positive and made me smile. Either way, both negative and
positive feedback helped me become better in both those situations, however, the negative
feedback did take just a tad longer to process. If we can remember that feedback is merely a tool
for improvement and not simply a personal attack (in most cases), that can help us improve our
reaction to it.
Using feedback from the past can help us learn how to better process feedback for the
future. I always try to approach feedback with an open mind and willingness to learn, that’s
something that everyone can do. Reflecting on feedback can help us figure out how we can
improve for the next time, but when we start to dwell on it is when it can become almost self-
sabotaging. A quote from Tim Fargo was included in Shanita William’s Tedx Talk that stated,
“Mistakes should be examined, learned from and discarded, not dwelled upon and stored.” This
can go for any kind feedback ranging from negative to positive [Tedx Talk 2018].
Diversity awareness plays a crucial role when it comes to communicating and
collaborating with others. When individuals are aware of diversity, they can tend to approach
communication/feedback with empathy and respect. This can also enhance understanding as far
as understanding and respecting the differences in communication styles. There are many
strategies that can be used for interacting with diverse groups regarding both giving and
receiving feedback. A couple examples can be realizing who you are speaking to. Consider your
tone, language, and how you will approach this group/individual. Be clear and specific on what
you want to communicate. If we are confused to the feedback we are receiving, asking questions
can help us understand and potentially process the feedback better. This is where cultural
awareness is key.
References
Tedx Talks (2018, Oct 4th) Process feedback with a strainer, not a sponge|Shanita
Williams [Video] Youtbe. https://www.youtube.com/watch?v=jRnsF_L9atU
