Working in the human services industry can include a broad range of
different types of jobs. The human service industry is mostly made up
of non-profit organizations with professionals, non-professionals, and
volunteers. Many of these roles overlap and correspond with one
another. It is important for all of these positions to collaborate for the
benefit of their client.
All human service professionals, non-professionals, and volunteers
are working in this industry to better the lives of their clients. All of
these people must work to understand all of the problems each
person has and the behaviors/actions that follow these issues. The
base of this information starts with building trust and forming a
relationship with the client. This is when all helpers/employees must
collaborate and work together to form a plan for the client. Human
service professionals and employees must converse and work
towards the same goals as their client. A human service professional
may have their client work with counselors, or finance managers to
get guidance in specific areas. The guidance would not be available or
fluent without this system of collaboration and planning.
Human service professionals also differ from non-professionals
working in the same industry mainly by having a Master of the Arts in
Human Services, while most other volunteers only need a GED or
high school diploma. Earning a MAHS Degree allows these
professionals to become leaders and can change and form different
strategies that best coordinate with the family they may be assisting
(Wake Forest University, 2020). The professionals are usually the
ones delegating, managing, and pointing their clients in the right
direction as to whom they should seek next for more assistance. The
other non-professionals are just as important in this industry. We rely
on these volunteers and employees to create an inviting atmosphere
for the clients and to assist them with small issues.
In order to create any beneficial outcomes, human service
professionals, non-professionals, and volunteers that work in the
human service industry all need to collaborate. Without the
conversation, these roles cannot help each other or help their clients.
Although, there are differences between professionals and non-
professionals they are all working towards the same goal.
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