In the class, three service delivery models have been explained: public
health, medical and human services. Here, the medical service
delivery model emphasizes the patients and looks after the individual
as ill or sick. Usually, these patients rely on a service provider to
improve their illness. The medical model of service delivery consists
of the diagnosis, symptom, cure and treatment (The Composition of
Happiness. The composition of happiness, 2014). In order to offer
well-being to the patient, this model follows certain steps by focusing
on the medical interventions. The intervention may include lab
studies, medication, or physical therapies to provide better care.
Many treatment methods and drugs are used in this model to treat
the condition of the patient.
The human services model focuses on offering services that meet the
client's needs by addressing any kind of problems they are facing. The
human service model focuses on the interaction between the
environment and the individual and keeps a balance between these
two to meet the needs. Here, environmental and interpersonal
conflicts are given importance in this model. According to R S Daniels,
the human services system has many problems in addressing the
delivery of education, health, and welfare services, including
fragmentation of services, impediments to entry into the human
services system, lack of services available, attitudes of the providers,
attitudes of the recipients, lack of attention to outreach and prevent,
and financial considerations (Daniels, 1969). This model is different
from the medical and public models because it looks at the issues as a
necessity to daily life.
The public health model emphasizes mainly diseases or the main
cause of the problem and how it can be prevented in society. For
instance, what are the main causes of HIV/AIDS, and how can it be
prevented? Regarding the treatment and diagnosis process, the
medical and public health models have some similarities. The only
difference is that the public health model pays attention to groups of
people and the medical model pays attention to individual people.
Overall, there are some similarities and differences between these
three-service delivery models. It has been identified that these
service delivery models are helpful to individuals in solving some
issues or problems. Each of these models has a different point of view
on looking after the treatment needs. However, the medical model
emphasizes diagnosing an individual's diseases, whereas the other
two models pay attention to individual, community, society and
prevention.
References
Alvesson, M. (1982). The limits and shortcomings of humanistic
organization theory.
Acta Sociologica
, 117-131.
Doucet, J. (2021, November 20).
Theory of organizational humanism
.
Bizfluent. Retrieved December 9, 2022, from
https://bizfluent.com/info-8710096-theory-organizational-
humanism.html
Daniels, R. S. (1969). Toward a new model of human service delivery.
Health Services Research
,
4
(2), 91.
Melé, D. (2016). Understanding humanistic management.
Humanistic
Management Journal
,
1
(1), 33-55.
Otenyo, E. E. (1970, January 1).
Organizational humanism
.
SpringerLink. Retrieved December 9, 2022, from
https://link.springer.com/referenceworkentry/10.1007/978-3-319-
31816-5_34-1
Stamarski, C. S., & Son Hing, L. S. (2015). Gender inequalities in the
workplace: the effects of organizational structures, processes,
practices, and decision makers’ sexism.
Frontiers in psychology
,
6
,
1400.
