Running Head: LEADERSHIP 1
1-3 Short Paper: Leadership and Commitment to Quality
HRM 630
January 9,2022
SNHU
LEADERSHIP 2
Leaders play an instrumental role in quality management. Verma (2014) has identified
that ineffective leadership can hamper the quality and tear down the efforts for implementing
total quality management in the organizational setting (Verma, 2014). On the other hand,
effective leadership can enhance quality and ensure that there exists a unity of purpose in the
organizational setting, which can help in achieving and sustaining improved quality.
Steps taken by a leader for quality change
In order to ensure that high quality is maintained, a leader would have to take several
steps. By adopting a syntactic approach, it will be possible to effectively implement change so
that the quality aspect is positively influenced. Bugdol has argued that a leader can influence
quality by focusing on commitment (Bugdol, 2020). Some of the main steps that leaders need to
take in an organization setting so that quality can be improved include identifying the quality gap
that currently exists, involving a broad range of participants throughout the quality improvement
process, ensuring commitment by the employees, level of supervision, and the selection of a
suitable authority and implementation of change. Each of these steps will play an instrumental
role in bringing about a positive change in the quality dimension.
Identification of poor quality
One of the fundamental steps that a leader must focus upon revolves around the
identification of loopholes or gaps in terms of quality. Hart has stated that awareness of a
