Learning Objectives
By the end of this module, you will meet these learning objectives:
a. Analyze stakeholder concerns to develop responses that facilitate
effective change management
b. Analyze data to determine a method to improve patient outcomes in a
HIE network
Module at a Glance
This is the recommended plan for completing the reading assignments and
activities within the module. Additional information can be found in the
module Reading and Resources section and in the task list.
1. Read the assigned resources.
2. Write your initial post in the discussion topic.
3. Complete your short paper.
4. Respond to at least two peers in the discussion topic.
Reading and Resources
Required Resources
Textbook: Health Information Management: Concepts, Principles, and
Practice : Chapter 21 (676-683)
Consider the following questions as you read:
What is the role of the health information manager during the change
management process?
How do you modify your leadership approach and communication
style in different situations and with different stakeholders?
What are the stages of organizational change related to unfreezing,
changing, and refreezing, and how do the various components of the
HIE implementation fit into each phase?
How do you overcome resistance to change and influence buy-in?
What is Kotter’s model of change management? How does it apply to
HIE?
e-book: Data Governance: Creating Value From Information Assets
Chapter 7
Consider the following questions as you read:
What is the AT-EASE change management approach? How is it
applied to HIE?
What is your understanding of the elements and practices of the AT-
EASE change model in comparison with Kotter’s model? Is one model
better suited for HIE implementation than the other?
In what ways do governance ideas and principles drive change
management strategies?
How can you translate the AT-EASE strategies into practice?
Weathering the Storm: How to Lead Through the Chaos of Change
This article outlines how HIM professionals have responded to dramatic
changes in recent years.
Workflow Process Mapping for Electronic Health Record (EHR)
Implementation
These guidelines were created with the intention of aiding providers and
health IT implementers while planning for EHR implementation. This
resource will be helpful in the journal assignment for this module.
