Question 1
2.5 out of 2.5 points
The most important decisions that any manager makes are those of selecting and promoting
employees. The basic principles of psychology—primacy and recency—apply to communication with
prospective employees. Primacy means that:
Selected
Answer: People form a lasting first impression based upon the first contact, or the first few
minutes of an encounter.
Answers: People form a lasting first impression based upon the first contact, or the first few
minutes of an encounter.
People may form lasting impressions from their last encounter or final few minutes
with an organization.
People form an opinion based on good notes, references, and review of past records
and accomplishments.
None of these are correct.
Question 2
2.5 out of 2.5 points
Answer: Positive reinforcement of employee performance rather than use of punishment for
undesirable behaviors, and concentration on building strengths.
Answers: Positive reinforcement of employee performance rather than use of punishment for
undesirable behaviors, and concentration on building strengths.
Positive reinforcement of employee performance, effective use of punishment for
undesirable behaviors, and no concern with building strengths.
None of these are correct.
Question 4
2.5 out of 2.5 points
Which population is more likely to use hospital emergency rooms for their healthcare?
Selected Answer: All are correct
Answers: Indigent population
The elderly
Medicaid recipients
The goal of accreditation is to improve the performance and capacity of public health agencies to
perform the ten essential services.
Selected Answer: True
Answers: True
False
Question 7
2.5 out of 2.5 points
A mentoring relationship is usually one in which the mentor instructs, shares their perspective and
experience, gives advice to the mentee, and hires them for a job.
Selected Answer: False
Answers: True
False
Question 8
2.5 out of 2.5 points
The purpose of human resources management in public health is to select and develop an engaged
workforce capable of meeting organizational and community goals.
Selected Answer: True
Answers: True
False
Question 9
2.5 out of 2.5 points
Registered nurses can only be licensed in one state.
