CRISIS COUNSELING 1
Introduction to Crisis Counseling Assignment
Allison V. Hobaugh
School of Clinical Mental Health, Liberty University
Author Note
I have no known conflict to disclose. Correspondence concerning this article should be
addressed to Allison V. Hobaugh Email.ahobaugh@liberty.edu
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Crisis Definition
A crisis is a subjective situation that may cause a disruption in the everyday life of a
client. The event must have three key elements present to be defined as a crisis according to
Jackson-Cherry and Erford (2023). The first element is a precipitating event. Examples of a
precipitating event range from natural disasters to war separation. Next, the precipitating event
leads to subjective (the client’s) distress. Natural disasters can cause distress in the way of
rebuilding what was destroyed or loss of a job due to the natural disaster. Lastly, the day-to-day
functioning of the client is diminished because of the event and its perceived impact on the
client.
Crises are divided into four types: developmental, situational, existential and
ecosystemic. A developmental crisis can be defined as marriage, promotion at work, birth, etc.
Events such as these are considered part of normal development in life. Situational crises are
unexpected events such as natural disasters or a pandemic (such as COVID-19). Existential crises
are events that cause one to reflect on a deeper meaning of life choices or events. Career
changes in midlife, death of a close loved one, health problems are all examples of an existential
crisis. An ecosystemic crisis encompasses anything that is environment related whether human
caused events or natural events. These events not only affect the individual client but also
systems that surround the client (families, communities, schools). An example of an ecosystemic
crisis could be a fatal shooting at the local high school, that affected not only those involved
directly but that families of the slain and witnesses. This crisis can also spark outrage in the
community, leading to petitions to crack down on gun control laws.
Crisis Work Resources
Developmental Crisis Resources
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Local
1. Operation Blessing of Fayetteville, Inc. This is a local crisis center that is specific to
unplanned pregnancy. The have information and provide counseling to meet the
needs of pregnant women without bias.
a. Hours of operation are Monday through Thursday from 9:00 am to 3:00 pm
b. 910-484-3111 or 910-483-1119
c. 1337 Ramsey Street Fayetteville, North Carolina
2. Carolina Counseling Services. This center has a team of counselors that help the
population of aging and life transitions. They offer counseling to families affected by
hospice care of a dying loved one as well.
a. Hours of operation are flexible and normally by appointment
b. 910-485-6336
c. Two locations: 1310 Raeford Road, Suite 2 Fayetteville, North Carolina and
6321 Raeford Road Fayetteville, North Carolina
3. Fayetteville Family Life Center. This is a combined medical and mental health
program through Sandford Health. They treat post-partum depression and help heal
the physical effects of pregnancy and birth.
a. Hours of operation are from Monday through Thursday 9:00 am to 7:00 pm
b. 910-484-0176
c. 805 Westmont Drive, Fayetteville, North Carolina
National
4. Genisis House This is a national hotline that has qualified counselors to help deal
with various types of crises.
a. Hours of operation are 24 hours a day and seven days a week
b. 866-889-4335
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5. National Maternal Mental Health Hotline: Offers free, confidential, 24/7 mental
health support for moms and their families before, during, and after pregnancy. They
provide English- and Spanish-speaking counselors and offer interpreters for over 60
languages.
a. Hours of operation are 24 hours a day and seven days a week
b. 833-852-6262
Situational Crisis
Local
6. Teague's Home for Women is a faith-based non-profit organization designed to
provide women the tools they need to move off the street, learn how to get a job or
education and improve their situation in Cumberland County
a. Hours of Operation are Monday through Friday 8:00 am to 5:00 pm
b. 333 Hawley Lane, Fayetteville, North Carolina
c. 910-483-5044
7. True Vine Hope Center addresses the needs of the homeless female population.
a. 910-364-2981
b. Website http://www.truevinenc.com/
8. Family Advocacy Program Assistance is available for those experiencing domestic
violence. New Parent Support Program offers classes for new or expecting parents;
playgroups; and home visits to talk with new parents about concerns and coping
with the demands of parenthood. Victim Advocate Program supports victims of
domestic violence and sexual assault. Advocates can provide information about
resources; accompany the victim to court; help locate shelters; and provide general
support. Sexual Assault Prevention and Response Program provides crisis
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intervention and support services. Family Advocacy program also offers a variety of
classes and referrals to counseling.
a. Address Soldier Support Center, 3RD Floor, Bldg. 4-2843 Normandy Drive,
Fort Bragg, NC 28310
b. Phone 910-396-5521
c. Website http://www.fortbraggmwr.com/fap.php
d. Hours of Operation are Monday – Friday, 8:00 AM – 5:00 PM
National
9. National Alliance on Mental Illness (NAMI); “NAMI believes that public policies and
practices should promote access to care for people with mental health conditions. NAMI
supports a nation-wide toll-free hotline that can adequately respond to people experiencing
mental health crises.”
a. 800-273-8255
b. https://www.nami.org/advocacy/policy-priorities/responding-to- crises/
national- hotline-for-mental-health-crises-and-suicide-prevention/
10. 988 Lifeline; A free and confidential resource available 24/7/365 https://988lifeline.org
Existential Crisis
Local
11. Cumberland Recovery Response Center is a local branch of the nation RI
Recovery Crisis Center. The main focus of this center is to rehabilitate and counsel people who
experience drug abuse and recovery relapses.
a. 833-787-9718
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b. Location: 1724 Roxie Avenue, Fayetteville, North Carolina
12. Daymark Recovery Services is a non-profit organization established to provide
comprehensive behavioral healthcare services as defined by those in the community in need of
mental health or substance abuse treatment options.
a. Hours of Operation: Monday through Friday 8:00 am to 5:00 pm
b. 910-875-8156
c. 121 East Elwood Avenue, Raeford, North Carolina
13. Soothing Minds Counseling PLLC This clinic specializes in trauma, sexual assault,
suicide prevention, divorce grief, loneliness and other life circumstances that can lead to
feelings of hopelessness.
a. Hours of Operation: Monday through Friday 8:00 am to 5:oo pm and by
appointment after hours.
b. 910-771-4499
National
14. Substance Abuse and Mental Health Services Administration (SAMHSA)
a. 24/7 hotline to speak with counselors 1-877-726-4727
b. 5600 Fishers Lane, Rockville, MD
15. Start Your Recovery includes resources to find local addiction recovery facilities
and provides counseling resources for both those with addictions and families of those with
addictions.
a. https://startyourrecovery.org
Ecosystemic Crisis
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Local
16. Cumberland Interfaith and Hospitality Network works with homeless families to
help them secure adequate housing
a. 115 Stein Street, Fayetteville, North Carolina
b. 910-826-2454
c. www.Cumberlandihn.org
17. Fortitude Counseling Associates specializes in trauma counseling
a. 100 Westlake Rd., Suite 102 Fayetteville, NC 28314
b. (910) 263-8780
18. Lighthouse Counseling focuses on patient centered treatments and counseling
a. 901 Arsenal Avenue Suite 202
b. 910-323-3368
National
19. Young Leaders Initiatives: Mental Health America's youth programs empower aspiring
and established young advocates to ignite their communities and build a mentally healthy
future for all.
www.mhanational.org/young-leaders
20. Anxiety and Depression Association of America (ADAA) is an international nonprofit
organization dedicated to the prevention, treatment, and cure of anxiety, depression, OCD,
PTSD, and co-occurring disorders through the alignment of science, treatment, and education
https://adaa.org/
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Treatment Plan: Identifying Crisis Problem and a Goal
Problem 1 (Social): Due to the events happening at home, (parents divorce, etc) the client is
retracting from his friends and staying in his room all the time rather than speaking to his
friends.
Goal 1: Limit social isolation by increasing social interaction with friends to help foster
supportive relationships.
Specific: The client will engage in at least one social participation/interaction each week with
friends outside of their home. This interaction can be in person, text or via video call.
Measurable: The client will write down their social participation/interaction in a journal The
client is not only limited to physical interaction, but virtual interaction as well for the first two
weeks.
Attainable: The client will begin rebuilding his friendships via virtual, in-person, or both. This
will be established to build a routine.
Realistic: The therapist will work with the client as he re-builds his desire to maintain his lifelong
friendships despite the challenges he is currently facing at home.
Time-limited: Within the span of four weeks, the client will make progress in developing
friendships. There will be increasing levels of activities that the therapist will provide for the
client to enhance the effort.
