Quiz: Client Rights and Counselor Responsibilities
Question 1
1 / 1 pts
Because counselors have a fiduciary relationship with their clients, counselors must:
protect the best interests of their clients and not benefit inappropriately from the counselor-client
relationship.
ensure that clients do what is best for themselves.
act as the client’s guardian if the client cannot care for himself or herself.
ensure their client’s finances are being handled properly.
make arrangements for clients to be taken care of by family members or close friends if their
clients can no longer care for themselves.
Question 2
1 / 1 pts
Because clients may have emergencies between counseling sessions, it is usually wise for
counselors to:
explain to clients that any situation they are dealing with can be resolved at the next regularly
scheduled counseling session.
give clients their home cell phone number to text in cases of crises or emergency.
supply clients with a voicemail number by which the counselor may be reached.
instruct clients to call a 24-hour mental health hotline number or report to a hospital emergency
room.
avoid accepting clients for counseling who may have between session emergencies.
Question 3
1 / 1 pts
All of the situations below may lead to client dependency EXCEPT:
the belief that a counselor is effective if the client returns for counseling sessions on a regular
basis.
the requirement in internship that counselors in training have a minimum number of client
contact hours.
a counselor has a strong need to be needed by others.
managed care programs that limit the number of counseling sessions.
it is less risky for clients to maintain close relationships with counselors than with others in their
lives.
Question 4
1 / 1 pts
It is vital for counselors to become aware of their own personal needs and values so that they:
can avoid accepting clients who hold values that are different from their own values.
can choose a counseling specialty that allows them to get their personal needs met while
providing counseling services to others.
can avoid getting their own personal needs met through their counseling relationships.
know which of their values they can encourage clients to adopt.
can give clients advice that is congruent with the counselor’s value system.
Question 5
1 / 1 pts
When involuntary clients are required to sign documents waiving their privacy before beginning
counseling sessions,
counselors then have no responsibility to maintain the client’s privacy.
counselors should refuse to counsel these clients who have been forced into counseling.
counselors should carefully explain to clients the limits of their privacy within the counseling
relationship.
counselors should warn clients that they should never say anything in counseling sessions that
may put them in a difficult situation with the person or agency that has mandated their
counseling sessions.
the client in these situations is the agency mandating the client into counseling, not the client
himself or herself.
Question 6
1 / 1 pts
It is ethically permissible for counselors to terminate a counseling relationship for all of the
following reasons EXCEPT:
insurance benefits for mental health care have been exhausted.
agency limits do not allow services to continue.
the client does not pay the fees charged.
it is clear the client is no longer benefitting from counseling.
the client experiences a crisis.
Question 7
1 / 1 pts
Regarding counselors’ personal values, counselors:
should avoid discussions of values if their own values conflict with those of their clients.
should disclose their values to clients so that clients see the counselor as genuine and authentic.
could disclose their values to a client, but only if the counselor holds the same values as the
client.
could disclose their values to a client, if it is possible to do so in a way that conveys to the client
that the client’s values can be accepted or rejected without risking the relationship.
must always avoid disclosing their own personal values to their clients.
Question 8
1 / 1 pts
The court cases in Bruff and Walden demonstrated that:
counselors should carefully explain each possible exception to privacy before beginning the
counseling relationship.
counselors who work in secular community agencies should not discuss religion with clients.
counselors can successfully claim that their Title VII of the Civil Rights Act have been violated
if they refuse to counsel LGBTQIQ clients.
counselors with strong religious beliefs against abortion should refer clients who wish to explore
whether or not to terminate a pregnancy.
counselors may be terminated from their employment if they take rigid positions regarding
referring out LGBTQIQ clients.
Question 9
1 / 1 pts
When clients seek counseling related to issues such as abortion, assisted suicide,
interracial marriage, premarital sex, or sexual identity, counselors:
must examine their own values regarding these issues to ensure they can provide counseling
services without allowing their own beliefs to interfere.
must be able to rise above any personal feelings they have about such issues and have an
obligation to assist all clients who come to them for services.
must accept such clients for counseling services even if these issues distress counselors on a
personal level.
should accept such clients for counseling only if the counselor has experienced such issues in his
or her personal life and has successfully resolved them.
should immediately refer such clients to other counselors who specialize in counseling persons
with those particular concerns.
Question 10
1 / 1 pts
Research has shown that:
clients are unlikely to drop out of counseling prematurely if their counselors are warm and
empathic.
at least 30% of clients in counseling drop out prematurely.
clients very rarely drop out of counseling without giving the counselor an explanation.
the average adult client completes 6 counseling sessions no matter how many sessions are
authorized by the client’s health insurance provider.
counselors are generally willing to continue to counsel clients, at no cost to clients, when the
clients’ insurance benefits have run out.
Quiz Score: 10 out of 10
