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Comparative Analysis of Organizational Structures in the Manufacturing Industry 1
Comparative Analysis of Organizational Structures in the Manufacturing Industry:
Toyota vs. General Electric
Selase K. Dumenu
School of Business, Liberty University
BUSI 610
Prof. Tammy Brown
September 22th, 2023
Comparative Analysis of Organizational Structures in the Manufacturing Industry 2
Introduction
The manufacturing industry is a cornerstone of the global economy, encompassing a wide
range of sectors, from automotive, aerospace, agriculture, etc. Two prominent companies in this
sector, Toyota and General Electric (GE), have earned international recognition for their
manufacturing prowess. This essay examines the organizational structures of Toyota and GE,
highlighting their similarities and differences, and provides recommendations for potential
changes to enhance their competitiveness in the dynamic manufacturing landscape. Philippians
2:3 says “Do nothing from selfish ambition or conceit, but in humility count others more
significant than yourselves” (ESV, 2001). These companies have displayed that in many ways
that will be highlighted further down.
Organizational Structure
Toyota
Toyota Motor Corporation, a Japanese automaker, is renowned for its innovative
production system and commitment to continuous improvement. “Toyota Motor Company
launched in 1947 the Model SA (Toyopet), a low-priced and affordable automobile for the
Japanese” (Toma & Naruo, 2017). The company's organizational structure reflects these core
principles. Toyota predominantly employs a functional organizational structure, with various
departments specializing in specific functions such as production, research and development,
marketing, and finance. This structure promotes expertise and efficiency within each department.
Toyota is known for its Toyota Production System (TPS), which emphasizes lean manufacturing
principles. It aims to eliminate waste, reduce inventory, and improve efficiency throughout the
production process. This system is deeply ingrained in Toyota's organizational culture. “The core
competence of Toyota Motor Corporation is its ability to produce automobiles of great quality at
Comparative Analysis of Organizational Structures in the Manufacturing Industry 3
best prices, thereby providing a value for money to the customers” (Nkomo, )Toyota promotes
decentralized decision-making, with employees at all levels encouraged to identify and solve
problems. This approach, known as "kaizen," fosters a culture of continuous improvement and
innovation.
General Electric
General Electric, a conglomerate with diverse interests including aviation, healthcare, and
energy, utilizes a different organizational structure compared to Toyota. GE employs a divisional
organizational structure. Schatz (1983) in his book spoke to the inception of GE and how the
leaders were predisposed to corporatist thinking and how this tendency put the electric company
in a unique place. The company is divided into various business units or divisions, each
responsible for specific product lines or industries. These divisions operate somewhat
autonomously and have their leadership. “Even today, it is still somewhat ahead of its time; at
this moment there are not many corporation training programs which come near General
Electric's, either in the size or elaborateness of facilities or, more importantly, in consistency of
principles” (Wilkinson, 2019, p. 80). GE maintains a Global Research Center (GRC) dedicated
to innovation and research across its diverse business units. This centralized research facility
supports innovation and technology development throughout the company and Draft (2021) in
her book defined as a system when decision authority is located at the top of the organization
structure. Certain corporate functions, such as finance and legal affairs, are centralized and serve
all divisions within the organization. This centralized approach allows for greater control and
efficiency in these ass.
Comparative Analysis of Organizational Structures in the Manufacturing Industry 4
Similarities and Differences in Organizational Structures
Similarities
Commitment to Innovation
Both companies prioritize innovation in their organizational structures. Toyota's kaizen
philosophy encourages continuous improvement, while GE's Global Research Center drives
innovation across its divisions.
Decentralization
Both organizations promote some degree of decentralization. While Toyota encourages
employees at all levels to contribute to decision-making, GE allows its divisions autonomy in
managing their operations.
Specialization
Both companies have specialized functions within their structures. Toyota's functional
departments specialize in areas like production and marketing, while GE's divisions focus on
specific industries or product lines.
Differences
Industry Focus
Toyota is primarily focused on the automotive industry, with a significant presence in the
global automobile market. In contrast, GE operates in a diverse range of industries, including
aviation, healthcare, and energy.
Comparative Analysis of Organizational Structures in the Manufacturing Industry 5
Lean Manufacturing vs. Diversification
Toyota's organizational structure aligns with its lean manufacturing principles,
emphasizing efficiency and waste reduction in the automotive sector. GE's structure reflects its
diversification strategy, allowing it to manage a wide array of businesses across industries.
Centralization vs. Divisional Independence
Toyota's decision-making is more decentralized, with employees encouraged to identify
and address issues locally. GE, while allowing divisional autonomy, maintains centralized
control over certain corporate functions.
Recommendations for Toyota and General Electric
Toyota
Diversification
Toyota could explore diversification into other industries beyond automotive. This would reduce
its dependence on the highly competitive automobile market and create new revenue streams.
Green and Mayes (1991) in their article emphasized on how factors like the homogeneity of the
industry and the competitiveness of the market in which it sells its product influence the level of
measured technical inefficiency.
Enhanced Centralization
While decentralization is a core part of Toyota's culture, some aspects, like global strategy and
branding, could benefit from more centralized control to maintain consistency and global
alignment.
Comparative Analysis of Organizational Structures in the Manufacturing Industry 6
Digital Transformation
To remain competitive in the era of Industry 4.0, Toyota should accelerate its digital
transformation efforts, integrating advanced technologies like artificial intelligence and IoT into
its production processes.
General Electric
Portfolio Streamlining
GE should consider streamlining its portfolio by divesting non-core or underperforming
businesses. This would allow the company to focus on its strengths and core industries.
Innovation Synergy
Despite its divisional structure, GE should actively promote collaboration and innovation
synergy across divisions to leverage expertise and technology advancements from one sector to
another.
Global Branding
GE should consider a more centralized approach to global branding and marketing to
enhance brand consistency and recognition across its diverse businesses.
Conclusion
Toyota and General Electric, though operating in different industries and with distinct
organizational structures, share common principles of innovation and efficiency. Toyota's
functional and decentralized structure aligns with its lean manufacturing philosophy, while GE's
divisional structure allows it to manage diverse businesses. While both companies have achieved
remarkable success, there is always room for improvement. Toyota could benefit from
diversification, enhanced centralization, and digital transformation. GE, on the other hand,
should streamline its portfolio, promote innovation synergy, and strengthen global branding.
Comparative Analysis of Organizational Structures in the Manufacturing Industry 7
These recommendations aim to ensure that these manufacturing giants remain competitive and
agile in the ever-evolving global manufacturing landscape.
Comparative Analysis of Organizational Structures in the Manufacturing Industry 8
References
Daft, R. L. (2021). Organization Theory & Design. Cengage.
English Standard Version Bible. (2001). ESV Online. https://esv.literalword.com/
Green, A., & Mayes, D. (1991). Technical inefficiency in manufacturing industries. The
Economic Journal, 101(406), 523. https://doi.org/10.2307/2233557
Toma, S.-G., & Naruo, S. (2017). Total Quality Management and Business Excellence: The Best
Practices at Toyota Motor Corporation. Amfiteatru Economic Journal, 19(45), 566–580.
Schatz, R. W. (1983). The Electrical Workers: A History of labor at General Electric and
Westinghouse, 1923-1960. University of Illinois Press.
Wilkinson, R. (2019). American social character: Modern interpretations. Routledge.
https://doi.org/10.4324/9780429034879
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