Practicing Good
Business
Etiquette
“Good etiquette can prove to be good business and yield the
results desired” (Andrica, 1999).
According to Chaney & Martin (2007) most people who are
successful in the business and professional world conform to the
following guidelines of behavior….
(Chaney, & Martin, 2007).
Good Business
Etiquette
When you meet or greet guests
politely introduce yourself
When speaking over the phone
project good voice quality
When hosting a meeting arrive
early and confirm your
reservation
Respect individual cultural
values by researching the
country of foreign guests
Wear appropriate business
attire and a smile!
(Andrica, 1999)
References
Andrica, D. C. (1999, January). Business Etiquette.
Nursing Economics, 17(1), 63. Retrieved
fromhttp://ezproxy.liberty.edu:2048/login?
url=http://go.galegroup.com.ezproxy.liberty.edu:20
48/ps/i.do?id=GALE
%7CA53914784&sid=sumon&v=2.1&u=vic_libert
y&it=r&p=ITOF&sw=w&asid=6bfd3141002cc82c0
7dd876645c34e00.
Chaney, L. H., & Martin, J. S. (2007).JThe Essential
Guide to Business Etiquette. Westport, Conn:
Greenwood Publishing Group.
David A. MorandJ, (2014) "Using politeness to
model the psychosocial dynamics of power in
organizational interaction",JInternational Journal
of Organizational Analysis, Vol. 22 Iss: 2, pp.247 –
273.
Hamburg, A. (2012). Good Manners and Their Role
in International Business.JInternational Journal Of
Academic Research In Business And Social
Sciences,J2(4).
Langford, B. Y. (2005).JThe Etiquette Edge : The
Unspoken Rules for Business Success. New York:
AMACOM.
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