Question 1
5 / 5 pts
If a crisis worker strongly believes in a particular moral code, it is appropriate for them to
encourage their clients to adopt, or at least consider, that code.
True
False
Question 2
5 / 5 pts
What is the purpose of basic attending skills?
To find the precipitating event
To develop rapport
To provide coping skills
To develop self-confidence
Question 3
5 / 5 pts
Crisis workers are not expected to be knowledgeable about the laws affecting their clients in
crisis.
True
False
Question 4
5 / 5 pts
At the end of a crisis intervention interview, the counselor should
A)develop a follow-up plan with the client.
B)ensure commitment from the client.
C)have the client sign a “no suicide” contract.
D)schedule the next appointment
A, B, C
Question 5
5 / 5 pts
Which moral principle is not a guide to ethical decision-making?
Non-malfeasance
Autonomy
Justice
Fidelity
The U.S. Constitution
Question 6
5 / 5 pts
Which is considered the most effective way to allow clients to express their real selves without
categories imposed on them by the interviewer?
Close-ended questions
Interpretations
Open-ended questions
None of the above
Question 7
5 / 5 pts
Restating in your own words what you thought you heard client say is called
interweaving.
clarifying or paraphrasing.
attending behavior.
summarization.
Question 8
5 / 5 pts
According to Arredondo et al., there are five major cultural groups in the United States. These
do not include
African Americans
Caucasians
Native Americans
Asian Americans
Middle Eastern Americans
Question 9
5 / 5 pts
The most important way to begin the coping phase of crisis intervention is
to give the client reading assignments.
encouraging the client to develop new coping ideas.
refer them to support groups or twelve-step groups.
ask, “Would you be open to a suggestion?”
Question 10
5 / 5 pts
A crisis worker who resents their parents because he was sent to boarding school, and now
gives advice to clients based on their unresolved feelings, is suffering from
countertransference.
self-awareness.
dual relationship.
All of the above.
None of the above.
Question 11
5 / 5 pts
Clients should be encouraged to develop their own support systems rather than turn to mental
health workers.
True
False
Question 12
5 / 5 pts
Client confidentiality must be broken in the case of
suspected elder abuse.
suspected child abuse.
the client’s inability to look after their own basic needs (e.g., food and shelter).
All of the above.
Both A and B.
Question 13
5 / 5 pts
Going to bed, smoking pot, and avoiding friends are coping strategies.
True
False
Question 14
5 / 5 pts
Because a crisis worker is not a psychiatrist, it is not important for them to be familiar with the
conditions listed in the American Psychiatric Association’s Diagnostic and Statistical Manual of
Mental Disorders.
True
False
Question 15
5 / 5 pts
“Duty to Warn” came from
the National Child Abuse Prevention and Treatment Act.
the Community Mental Health Act.
the Tarasoff Case.
the Americans with Disabilities Act.
None of the above.
Question 16
5 / 5 pts
Suicide may seem like a viable plan to the client seeking a way to end their psychic pain.
True
False
Question 17
5 / 5 pts
Cultural sensitivity is important, but it is not an ethical mandate.
True
False
Question 18
5 / 5 pts
“Duty to Warn” refers to reporting to their family or caregiver that a client intends to harm
themselves.
True
False
Question 19
5 / 5 pts
When a counselor tells a client that his or her feelings are normal and suggests that others
would feel the same way under the same conditions, he is giving a/an
educational statement.
empowerment statement.
support/validation statement.
reframing statement.
Question 20
5 / 5 pts
In part C of the ABC model, clients are encouraged to seek alternative ideas, and set new
coping strategies to deal with the crisis at hand.
True
False
Powered by TCPDF (www.tcpdf.org)
