Un
QUESTIONNAIRE
This questionnaire is for academic research purposes only. The survey will assist in
finding out how Employee Retention Practices can enhance Organizational Performance
Please give answers in the spaces provided and tick where appropriate:
Part A: Demographic Details. Please tick where appropriate
1. Gender: Male Female
2. Age: <25 years 26 – 39 40 – 55 56 - 60 >60
3. Length of service to the organization: < 5 years 5-10 years >10 years
4. Academic Qualifications Master Degree Level Undergraduate Level
Diploma Level Certificate Level
5. Job Title
6. Name of your Branch:
Part B: Perceived Relationship between Employee Retention Practices and
Organisational performance
In order to obtain your views on perceived relationship between Employee Retention
Practices and Organisational performance at NOC, Please rate the following on a Scale
of 1 to 5 where
1 = Very Large Extent
2 = Large Extent
3 = Moderate Extent
4 = Low Extent
5 = No Extent
No. Statement Rating
Recruitment and Selection.
1. NOC uses structured interviews to enhance reliability and
validity of the interview. Those hired are therefore
matched to key job criteria resulting to superior
performance which helps organisation achieve its goals
12345
2. Hiring instruments at NOC ensure that the relevant job
criteria are included in the tests and interviews at the
design stage which lead to selecting candidates who match
the demands of the job in terms of their skills, attitudes and
behaviours.
12345
Training and Development
1NOC has a comprehensive policy on training which links
training to performance.
12345
2Training needs assessment is carried out continuously
within the organization to enhance performance
12345
3Training programmes are evaluated to gauge their
effectiveness in improving performance
12345
4Knowledge acquired through continuous training has a
direct influence on my work performance.
12345
Career Advancement Opportunities
1NOC provides regular opportunities for career
advancements to increase performance
12345
2Supervisors and employee are responsible for individual
career advancement to improve performance
12345
3The organization has promotion opportunities for an
employee‟s achievements to motivate employee for better
performance
12345
4NOC encourages employee participation in deciding the
career path for better performance
12345
5NOC provides opportunity to do creative and challenging
work to enhance performance
12345
Compensation and Reward
1My total reward is fair in comparison to that of other
players in same sector
12345
2Employees are given positive recognition when they
produce high quality work.
12345
3NOC provides a good pension scheme and other fringe
benefits for its employees.
12345
Communication
1NOC keeps employees well informed on matters important
to them to motivate them to increase performance
12345
2Decisions taken by the organisation concerning employee
welfare are continuously communicated to the employees
12345
3Organizational structure encourages both vertical and
horizontal Communication
12345
4NOC has adopted an organizational structure that enables
timely and speedy delivery of service to clients
12345
5NOC encourages employee skill flexibility to improve
performance
12345
Work Environment and Socialization
1I feel that my personal values are a good fit with this
organizational culture
12345
2Team work is highly valued in this organization to achieve
high performance
12345
3NOC provides an appropriate working environment
conducive for work performance
12345
5 NOC corporate culture supports my work performance. 1 2 3 4 5
6NOC provides employment security to its employees to
encourage higher performance
12345
Supervisor Support and Relationship
1My Supervisor gives me clear job objectives and
instructions
12345
2 My Supervisor encourages me to come up with new ideas 12345
3I receive open, honest and constructive feedback on my
performance from my supervisor.
12345
4My Supervisor and I agree on work plan and review it
regularly
12345
5In the appraisal exercise, my Supervisor and I agree to aim
higher always
12345
Organisation Culture
1My organization‟s core values, goals and strategy are clear
to me
12345
2I am satisfied with my current employer compared to other
organisation within the industry
12345
3I am willing to put in a great effort in order to help this
organization be successful.
12345
5I am proud to tell others that I am part of this organization 12345
Please specify;
9. Why would you choose an alternative employer?
10. Suggest ways supervisor/employee relationship can improve
organization performance?
_
11. In your opinion, do you think training has helped improve your
performance since you joined NOC?
12. Have you ever been sponsored for further studies or personal development
program? What kind of sponsorship please specify
