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Response Rate
The study targeted 104 members of staff working as Senior Managers, Middle-level
managers and General Staff in NMG. As shown in Table 4.1, out of the 104 questionnaires
that were administered, 68 filled questionnaires were collected. This translates into 66%
return rate which is satisfactory according to Babbie (2002) who argues that any response of
50% and above is adequate for analysis. This response rate was made possible after several
personal calls were made and visits to remind the respondents to fill-in and return the
questionnaires as well as explaining the importance of their participation in this study. The
response rate largely demonstrates a willingness of the respondents to participate in the study.
Table Response Rate
Response Frequency Percentage
Responded 68 66
Not responded 36 34
Total 104 100
Source: Research Data(2022)
Respondents’ Background Information
In order to get the background information, the demographic data of the respondents was
investigated in the first section of the questionnaire. They are presented in this section
under the respondents’ age, gender, monthly salary, level of education and the years of
experience in their current authority.
Age of the Respondents
The study investigated the composition of the respondent in terms of age. As shown in Table
4.2, majority (43%) of the respondents were aged between 30 and 39 years, 19% of the
respondents were aged between 21 and 29 years, 16% of the respondents were aged below
21 years. 11% were aged between 40 and 49 years, 7% indicated that they were between 50
– 59 years of age, while only 4% of the respondents were aged over 60 years above.
Table Age of the Respondents
Age Bracket Frequency Percentage
Below 21 years 11 16%
21 – 29 years 13 19%
30 – 39 years 29 43%
40 – 49 years
8
11%
50 – 59 years
5
7%
2
60 years and above
2
4%
Total 68 100%
The study findings show that more than majority of them were well distributed in terms of
age and that they are active in productivity and hence can contribute constructively in this
study.
Gender of the Respondents
The study sought to find out the gender of the respondents. Table 4.3 shows a summary
of the findings on the gender of the respondents.
Table Gender of the Respondents
Gender Frequency Percentage
Female 45 67%
Male 23 33%
Total 68 100%
From the study, majority of the respondents were female staffs, shown by 67%, while 33%
of them comprised of male staffs. The findings show that NMG employs both male and
female members; however the majority of them are female. This implies that the views
expressed in these findings are gender sensitive and can be taken as representative of
the opinions of both genders as regards to the employee turnover at NMG. As such, the
views expressed in this study are gender sensitive and hence are likely to be supported by all.
Respondents Monthly Salary
The study sought to establish the Respondents’ Monthly Salary range at NMG. Table 4.4
shows a summary of the findings. Most (39%) of the respondents earn Kshs. 50,000 - 79,999
per month followed by 20% who earn Kshs. 80,000 - 109,999. Only 11% earn less than Kshs.
20,000 per month. A summary of the findings is shown in table.
Table Respondents’ Monthly Salary
Monthly Salary Range Frequency Percentage
Below 20,000
7
11%
Between 20,001 - 49,999 11 16%
Bwtween 50,000 - 79,999 27 39%
Between 80,000 - 109,999 14 20%
Between 110,001 - 149,999 10 14%
Total 68 100%
Level of Education of the Respondents
NMG employs staffs in different departments with different academic qualifications. The
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study thus sought to establish the highest academic qualifications attained by the
respondents. As shown in Table 4.5, most (66%) of the respondents had acquired a
Bachelor’s or undergraduate degrees level of education, 26% of the respondents indicated
that they had acquired college certificates or diplomas, while 8% of them indicated that they
had acquired post graduate level.
Table Respondents’ Level of Education
Level of Education Frequency Percentage
Certificate/Diploma 18 26%
Undergraduate Degree 45 66%
Graduate Degree (Masters)
5
8%
Total 68 100%
These findings show that most of the respondents had at least an undergraduate degree and
hence understood the information sought by this study. In addition, the findings imply that all
the respondents were academically qualified and also familiar with their duties and could
dispense them effectively in terms of professional work ability and performance.
Length of Experience of the Respondents
The length of service and working in an organization determines the extent to which one is
aware of the issues sought by the study. Table 4.6 shows a summary of the findings.
Table Time Spent at NMG by the Respondents
Duration Frequency Percentage
Less than 1 year
5
7%
1 - 3 years
9
13%
4 - 6 years 23 33%
More than 6 years 32 46%
Total 68 100%
The study findings on the length of time that the respondents had been working in NMG were
as follows: 46% of the respondents unanimously indicated that they had worked with the
county for over 6 years; 33% of them had been working in the county for 4 – 6 years, 13% of
them had been working at NMG for 1 – 3 years while only 7% for less than one year. This
implies that most of the staffs participating in this study had been operating for an ample time
thus they were conversant of the information that the study sought pertaining to the
employee turnover at NMG.
