Question 1
2 out of 2 points
Which is an example of a variable cost?
Answers:
Landing fees.
Crew salaries.
Aircraft insurance.
Question 2
2 out of 2 points
All methods of on-demand air transportation should be viewed as
Answers:
a potential travel solution for the company.
the end goal for moving executives.
too costly and only independantly considered after when a selection must be made.
Question 3
2 out of 2 points
Approximately how much of airline service supports business travelers?
Answers:
3/4.
1/2.
1/3.
Question 4
2 out of 2 points
What are the three divisions of on-demand air transportation?
Answers:
Scheduled, Nonscheduled, and On-Demand.
Charter, Airline, and Owner Flown.
Commercial Air Transport, Aerial Work, and General Aviation.
Question 5
2 out of 2 points
Flight departments should view their activities primarily as
Answers:
aviation-related.
service-related.
travel-related.
Question 6
2 out of 2 points
What method of trip approval offers aircraft users the most control over aircaft scheduling?
Answers:
Allowing only department heads access to scheduling software.
Grant approval rights to only a few principals and the CEO.
Keep all scheduling and flight approvals within the flight department.
Question 7
2 out of 2 points
Why do managers, who have been promoted from the flight line, have such a difficult time
performing in their new management role?
Answers:
New aviation managers have focused their early career developing their pilot skills.
Coworkers fail to see the importance of crew resource management.
Most companies fail to have their aviation managers attend their formal executive indoc
program.
Question 8
2 out of 2 points
What is one cause of the flight department to be lulled into a false sense of security?
Answers:
Because of their closeness to corporate hierarchy.
Because of their distance from the main corporate offices.
Because office staff are unable to eavesdrop.
Question 9
2 out of 2 points
What is the NBAA CAM program?
Answers:
It is the maintenance management software program from NBAA.
It is the professional certification program from NBAA.
It is the regional NBAA office for the central atlantic members.
Question 10
2 out of 2 points
Which management skill is mentioned as the most important skill for managers?
Answers:
Time management.
Communication.
Conflict resolution.
Question 11
2 out of 2 points
Which is a warning sign that spells trouble for the flight department?
Answers:
Little interaction with company.
Regularly receiving poor performance evaluations.
Frequent personality conflicts.
Question 12
2 out of 2 points
Which is a goal of SMS?
Answers:
Manage risk.
Ensure universal compliance.
Tracks performance effectiveness.
Question 13
2 out of 2 points
What is one broad category in which automation-related incidents occur?
Answers:
Failure to read training manual.
System workarounds.
Task saturation.
Question 14
2 out of 2 points
Which is a part of P3S?
Answers:
Standards.
Safety.
Service.
Question 15
2 out of 2 points
What is the general rule of thumb for the number of pilots per corporate aircraft?
Answers:
1 crew.
2 pilots.
1.5 crew.
