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Collaboration Experiences and Perceptions in Digital
Activities Among Secondary Education Teachers
Chapter 1: Introduction
Working together to accomplish a shared goal or task is key to moving forward at
school or in a career. As careers that require collaboration and technology skills become
more global, students must be prepared to work and competitive in a global society
(Brennan & Dempsey, 2018). Many skills are needed, including leadership, collaboration,
communication, critical, analytical and creative thinking, and problem solving to be
successful (Wagner et al., 2019). Organizations need members who can collaborate to
accomplish goals (Dean & East, 2019). According to Engeness and Edwards (2017),
students in secondary education need to develop collaboration skills to be successful.
Collaboration skills gained in school may benefit these students in their future.
Social change refers to any significant alteration over time in behavior patterns
and norms. Theories of social change involve the likelihood of resistance to change,
especially when people with vested interests feel unsettled and threatened by potential
changes. Secondary teachers in the classroom are not preparing students for careers that
require technology and collaboration skills using current collaborative strategies due in
part to their fears of change (Aliyeva & Kelly, 2019). Many secondary education teachers
lack sufficient knowledge to apply collaborative strategies in the classroom and resist
learning because of the perceived threat that this change may bring about (Howell, 2018).
This study may result in increasing teachers’ knowledge regarding teachers’ perceptions
and experiences of how students collaborate with each other in terms of digital activities.
This increased knowledge may yield strategies that could then be implemented in
classrooms and could benefit those students.
This chapter is organized to first explain the scope of the study and second justify
the literature review and approach taken to address the research problem. This chapter
concludes with information regarding the importance of the inquiry and its impact on
social change along with a summary of the chapter.
Background
An important skill students learn as part of their education is learning how to
collaborate. Collaboration skills includes communication, analytical thinking, and
problem solving; these skills are needed when students work together to achieve a shared
goal or activity (Mirela, 2018; Schmoelz, 2018). Vygotsky’s research of constructivism,
wherein students construct their knowledge more effectively when working in social
groups has been applied to the classroom by teachers through having students work in
collaborative groups. More recently, technology has been designed to promote
collaboration within digital environments by using programs similar to Google Slides
which are designed to be used collaboratively.
For students to reach shared goals while working on a digital activity or project,
they need to have developed collaboration skills to achieve those goals. Collaboration
skills are needed in many careers, such as education and engineering, where projects are
often collaborative (Dean & East, 2019). With the increase in technology-based
instruction in the classroom where the Internet and collaborative tools are available for
students to use, collaboration has become more necessary and important (De Vita et al.,
2018). These skills include collaboration, analytical thinking, and problem-solving skills
that are important when collaborating in a digital environment (Rahman, 2019). In a
secondary classroom, students may be given a collaborative project assignment to create
an English presentation that uses a program such as Google Slides or Microsoft Word
where they can work together virtually within the same document or project. These
collaboration skills connect to future academic needs in college or training entities where
students may not physically be together but are still collaborating on a presentation,
activity, or task.
Collaboration skills in the classroom need to be developed for the future needs of
the 21st century workplace where digital collaborative environments are used such as
Google Suite. Teaching collaboration skills while working in a digital environment
connects the classroom activity to the collaborative digital environment. Applying this
research in a 21st century classroom where an educator is teaching collaboration skills
while working in a digital environment connects the classroom activity to collaborative
digital environment.
Collaboration usage has increased due to improvements in technology
infrastructure such as satellites and Internet connectivity. These improvements in
technology infrastructure allow for nearly instantaneous connections between computers
that permit people to collaborate digitally (Biljon et al., 2017). Exposing the research
problem could lead to better collaboration skills that prove beneficial for students.
Collaboration skills need to be explicitly taught in school to ensure that they are in place
so students can be competitive in a global society where digital environments such as
Google Docs are in use. These skills will carry over and be beneficial for students to
work together in nondigital activities by allowing them to think more deeply and
creatively about a subject and develop more empathy for other students’ perspectives.
Educators are responsible for preparing future generations to live and learn in a
technological world. This requires people to be able to use their collaboration skills to
accomplish tasks in a digital environment. However, even though group work is being
assigned in many secondary classrooms, collaboration skills are not necessarily being
developed because group work does not always require collaboration (Krishnan et al.,
2018).
Problem Statement
The problem is that teachers in United States rural mid-Atlantic region public
schools have used digital activities for student collaboration; however, it is not known
what digital collaboration strategies teachers implement, nor how they perceive students’
ability to apply collaboration skills in a digital environment. Within education, lack of
collaboration occurring for digital activities may lead to lower than average student
achievement on standardized assessments (Hilli, 2020). The research indicates students
must be prepared to work collaboratively to be competitive in today’s job market.
Considering the need for collaboration in 21st century classrooms, researchers have
explored how technology has changed and molded collaboration in the classroom. For
students to be able to work collaboratively on projects, they need to have access to their
own device. The 1:1 initiative is where each student has an electronic device such as a
computer or tablet that they can use and store their information (Frazier & Trekles, 2018).
Information gathered from teachers about how students collaborate, and which practices
teachers perceive to be effective, could be used to create strategies for other secondary
education teachers to use when their students are collaborating using digital activities.
The gap in research is that there is minimal research regarding strategies used by
secondary teachers to teach students properly regarding collaborating using digital
activities. This research may lead to strategies that can be used in secondary classrooms
to benefit teachers and students when collaborating.
Purpose of the Study
The purpose of this basic qualitative study was to explore secondary teacher
experiences involving implementing digital collaboration strategies and their perceptions
of effective digital collaboration implementation of strategies among secondary students.
Analysis of teachers’ experiences and perceptions of digital collaboration skills and
strategies students use to work collaboratively using digital activities may assist students
and teachers with learning collaboration skills. Collaboration skills include the ability to
listen to others, leadership roles, critical and analytical thinking, and the ability to
problem solve (Vance & Smith, 2018). Students can then apply these skills in future
education and careers that rely on collaboration skills that involve working on a digital
project or activity.
Research Questions
I interviewed secondary education teachers who teach in secondary English,
science, and social studies classrooms about their experiences and perceptions regarding
students’ collaboration skills, such as leadership, analytical and critical thinking, and the
ability to problem solve during digital projects or activities. I addressed the following
research questions:
RQ1: What are secondary teachers’ experiences in terms of teaching and
implementing digital collaboration strategies?
RQ2: How do secondary teachers perceive and describe effective digital
collaboration strategies among secondary students?
Conceptual Framework
The conceptual frameworks for the study were Vygotsky’s social learning theory
and Siemens’ connectivism theory. The social learning theory indicates that when
cognition is shared between participants, learning occurs (Vygotsky & Kozulin, 1986).
Culture affects cognitive development when skillful tutors contribute to students’ ability
to learn (Crawford, 1996). The social learning theory involves integrating technology by
adding technological tools such as visual communications where digital images are
manipulated, and videos are created when students are collaborating while working on
digital projects or activities (Levine, 2018). Applying this theory and analyzing teachers’
experiences and perceptions while students collaborate on digital activities yielded
findings that can lead to strategies that can be used to benefit secondary educators and
students. Connectivism suggests that students can combine thoughts, theories, and
information by using technological devices to contribute to the learning process
(Siemens, 2005).
Learners experience something together while using a digital tool for a
collaborative project or activity. Shared experiences are cognitively improved by working
together on the digital project or activity while collaborating using visual communication
tools (Levine, 2018). Technology that involves visual communication tools help students
work collaboratively in a digital learning environment (Zahn, 2017). This learning theory
connects to 21st century skills such as critical thinking and communication skills needed
by students to be competitive and successful by bringing technology and collaboration
into the same environment (Wardani et al., 2019). A more detailed description of the
social learning theory is provided in Chapter 2.
Siemens (2005) said learning occurs when individuals work within a network of
other individuals where they share knowledge in a social and technologically enhanced
environment. Diversity of the network of individuals is a factor that influences learning.
There are several principles of connectivism including connecting students with
information sources and learning rests in the diversity of those information sources.
Decision-making is part of the learning process, which enhances problem-solving skills.
A more detailed description of the connectivism theory is provided in Chapter 2.
Vygotsky’s social learning theory and Siemens’ connectivism theory were
appropriate to guide this study because these theories involve how collaboration benefits
students while they are working with their peers and different methods used to transmit
information which leads to learning. Vygotsky’s theory provides a perspective for data
analysis in terms of how students collaborate with each other using digital activities.
Applying this theory and analyzing teachers’ perceptions and experiences while students
collaborate using digital activities yielded findings that could lead to researchers
compiling strategies that can be used to benefit secondary educators and students.
Siemens’ connectivism theory is similar to Vygotsky’s social learning theory in
that they both involve acknowledging the importance of individuals gaining knowledge
by collaborating with other individuals. Both Siemens and Vygotsky’s theories explain
that the knowledge is gained either by the individuals sharing their knowledge or another
resource such as a book or information that is on a website. Vygotsky’s social learning
theory and Siemen’s connectivism theory are foundations in terms of formation of
research questions based on secondary teachers’ experiences involving teaching and
implementing digital collaboration strategies and how they perceive and describe digital
collaboration strategies among secondary students where skills needed to collaborate are
enriched via the use of technology.
Nature of the Study
In this basic qualitative study, I explored secondary teachers’ experiences
involving implementing digital collaboration strategies and their perceptions of students’
development of digital collaboration skills. The rationale to use a basic qualitative design
is to interpret human experiences. The basic qualitative design is appropriate for this
study because it provides rich and descriptive information to understand perceptions and
experiences of secondary education teachers. Data were collected via semistructured
interviews with secondary education teachers who had experience with students
collaborating with each other on digital activities or projects. Teachers described what
they did and then shared how they believed students’ skills were influenced by using
those strategies. This may remedy lack of research and knowledge regarding secondary
teachers’ perceptions and experiences with students collaborating using digital activities
in order to better understand how to help teachers educate students how to collaborate.
Definitions
The following key terms are used in my study. Definitions are provided to clarify
terms.
1:1 Initiative: An initiative in which a school or organization purchases enough
devices, such as iPads, Android tablets, or laptops, so that each student is able to use them
on a daily basis (Francom & Moon, 2018).
Analytical Thinking: Identifying and analyzing effective and efficient methods to
solve problems (Amaia, 2017).
Applications: Scripts and their expression in code that creates a program designed
for a specific purpose. These scripts and code expressions create clickable icons and
shortcuts to connect to a program that completed a predetermined set of actions. These
steps are determined by the need of the program and are specific to the task (Oigara &
Ferguson, 2020).
Collaboration: Working together to achieve common goals with the purpose of
enhancing all participants’ learning (Li et al., 2017).
Collaboration Skills: Skills that are beneficial to work together effectively and
efficiently, such as communication, active listening, negotiating, persuasion, negotiating,
and planning skills (Vance & Smith, 2018; Wardani et al., 2019).
Collaboration Strategies: Strategies that are beneficial to create success in terms
of working together such as clearly stating goals of the activity, establishing expectations
for each participant, working with individual and group strengths, fostering open and
honest communication, encouraging creativity, sharing knowledge and resources, and
celebrating successes (Battaglia & Brooks, 2019; Hill, 2017).
Digital activities: Activities that include a digital format, meaning a computer or
tablet screen on a digital enabled device such as an iPad, laptop, or desktop computer
(Bilge & Besler, 2018).
Digital collaboration: Working together using digital collaborative technologies.
Digital tools: Devices such as laptops, tablets, and computers, along with
applications, software, and hardware such as 3D printers, speakers, monitors, keyboards,
and scanners (Herold, 2016).
Google Docs: A free web-based application in which documents can be created,
edited, and stored online. Files can be accessed from any computer with an Internet
connection and a full-featured Web browser. Google Docs is compatible with most
presentation software and word processor applications (Woodrich & Yanan, 2017).
Infrastructure: The basic physical and organizational structures of computing
systems in an educational facility (e.g., access points, routers, computer connections,
drops) needed for the operation of a computer network (Khan, 2017).
Interactive whiteboard: A large interactive display in the form of a screen. It can
either be a standalone touchscreen computer used independently to perform tasks and
operations or a connectable apparatus used as a touchpad to control computers from a
projector (Low, 2018).
Assumptions
In this research, I made the following assumptions. The first assumption was that
teacher participants answered research questions honestly and to their best ability to
ensure validity in research. The second assumption was that the teachers involved openly
and honestly discussed their collaborative perceptions and experiences in interviews to
safeguard authenticity. The last assumption was that secondary teachers accurately
described their experiences involving teaching and implanting digital strategies and
perceptions and descriptions of effective digital collaboration strategies among secondary
students. These assumptions had the capability of impacting the validity of this study.
Scope and Delimitations
This qualitative study was restricted to teachers who teach in secondary education.
Elementary schools (pre-K through 5th grade) were excluded from this study. Teachers
participating in this study had access to training involving technology use, 1:1 digital
devices in the classroom, and experience using collaborative software where students
collaborate while working on a digital activity. Secondary Title 1 schools that did not
meet these criteria were excluded from this study.
No teacher from schools other than Title 1 secondary schools was permitted to
participate in research. Those excluded from this study also included parents and
administrators of secondary school students. Chosen schools had 1:1 initiative since it is
conducive to digital collaboration. Any school without the proper infrastructure needed
for devices to work properly was ineligible.
This study focused on exploring the experiences of secondary teachers, who teach
in the rural mid-Atlantic region of the United States’ school districts, involving teaching
and implementing digital collaboration strategies. Piaget’s theory of cognitive
development was considered for this research; however, Piaget has little emphasis on
sociocultural context and Vygotsky’s cognitive development theory has strong
sociocultural significance (Devi, 2019). Piaget’s theory also focuses more on cognitive
development stages rather than Vygotsky’s zones of proximal development which
incorporates social learning rather than defined stages. Piaget’s theory also has a
cognitive constructivist base that learning is a mentally internal process where Siemens’
connectivism theory works in a social constructivism environment where the learning is a
social process (Siemens, 2005). This study focused on how secondary teachers they
perceive and describe effective digital collaboration strategies among students in the
classroom. These foci were used while applying Vygotsky’s social learning theory and
Siemens’ connectivism theory which have strong emphasis on social cultural context and
social constructivism to attain a shared goal.
The transferability of the findings from this study may advise future research on
effective strategies needed to teach students how to collaborate in digital environments.
This study explains the experiences and perceptions that secondary educators had while
working in digital activities and some of the strategies they found to be beneficial when
their students were working on an activity in the digital format. This study may also
provide insight into what skills may be needed at the elementary level and what skills
may be needed at the collegiate level.
Purposive snowball sampling was used to select participant secondary teachers. 13
teachers were chosen to meet saturation for this study. Semistructured interviews
involving Zoom as the online video meeting application were detailed, and questions
were explained and justified. Data were collected, and interviews were digitally
transcribed and securely stored. Data were analyzed in order to determine phrases,
patterns, and themes. Eight overarching themes and seven subthemes emerged from the
two research questions.
Limitations
Limitations are a part of all research projects and may weaken the integrity of a
study (Rahman, 2017). Data saturation was may, so additional use of secondary schools
in neighboring school districts across the rural mid-Atlantic region of the United States
was not necessary for this study. This limitation was because schools and school districts
in the US rural mid-Atlantic region are small. The last limitation was time constraints for
participants. This was due to busy schedules people have, which made it difficult to set
aside at least one hour of their time.
Significance
Even though there has been research on collaboration support between teachers,
there is a lack of research involving students collaborating with other students on digital
projects or activities. When preparing for future success in education, it is important to
build collaboration skills so they can be applied. The purpose of this basic qualitative
study was to explore secondary teacher experiences involving implementing digital
collaboration strategies and their perceptions of students’ development of digital
collaboration skills. Digital technologies have promoted collaboration skills that are
needed in future careers to ultimately benefit students as they move into the workplace.
Results of this study may lead to teachers increased understanding of collaboration
strategies used to provide students practice in terms of developing their digital
collaboration skills. Teachers’ experiences and perceptions provided insight regarding
teaching of digital collaboration skills and were used to inform teacher training. If
students’ digital collaboration skills improve, this might lead to positive social change by
improving student learning, leading, listening, and communicating as well as improving
their career and workforce readiness.
Summary
In this study, I addressed lack of research regarding what secondary education
teachers experience and perceive related to skills and strategies of students when they
collaborate with other students and are engaged in digital activities. In this basic
qualitative study, I explored experiences and perceptions of secondary education teachers
from the rural mid-Atlantic region of the US. I used Vygotsky’s social learning theory
and Siemens’ theory of connectivism. This can possibly lead to increased teacher
understanding of collaboration strategies used to provide students in order to practice
developing their digital collaboration skills.
Chapter 1 included an introduction and background of the study, problem and
purpose of research, research questions, conceptual framework, and nature of the study.
In Chapter 2, I provide research regarding collaboration skills, including communication,
analytical thinking, and problem solving.
Chapter 2: Literature Review
Introduction
The research problem is that it is not known what digital collaboration strategies
teachers implement nor how they perceive students’ ability to apply collaboration skills in
a digital environment. The purpose of this basic qualitative study was to explore
secondary teachers’ experiences involving implementing digital collaboration strategies
and their perceptions of students’ development of digital collaboration skills. There is
current research that explores collaboration in face-to-face classrooms; however, digital
collaboration skills observed and needed in the classroom during a digital activity is
lacking in current research. Due to the increase of distance learning and virtual
classrooms, this research could be beneficial for planning collaborative digital activities.
This chapter includes literacy research strategies and a comprehensive review of
the conceptual frameworks. This is followed by a review of current literature addressing
themes within this qualitative study. I analyzed and explained current literature involving
secondary teachers’ experiences and perceptions of digital collaboration skills and
strategies among students. The chapter concludes with a summary of literature and a
review of gaps in knowledge involving teachers who work with students learning to
collaborate using digital activities.
Literature Search Strategy
This literature review is organized into six sections: the conceptual framework,
definitions and explanations of collaboration and digital collaboration as well as
secondary classroom collaboration skills and strategies. Searching strategies were used to
conduct the literature review. Google Scholar and Walden University’s library databases
were used for this research. The databases accessed were Academic Search Complete,
ERIC, Education Resources Complete, SAGE Journals, ProQuest, Dissertation and
Theses Database, and Thoreau.
In this study, I used the following search terms: secondary teacher experiences,
perceptions of digital collaboration skills and strategies, digital collaboration skills
among students, creative thinking skills, critical thinking skills, analytical thinking skills
collaboration in education, teamwork in education, cooperation in education, digital
activities in education, collaboration in careers, collaboration in society, 21st century
skills, 1:1 initiative, classroom technology, digital activities, digital tools, instructional
design, and multimedia. Sources were published between 2017 and 2020. After
peerreviewed articles and journals were compiled, citations were used to find pertinent
research. Search alerts via Google Scholar were created to ensure the most up-to-date
information was available for my research.
Conceptual Framework
The conceptual frameworks of this basic qualitative study were Vygotsky’s social
learning theory and Siemens’ connectivism theory. These theories were used to frame this
study because when cognition is shared between participants using digital resources,
learning occurs. Vygotsky's social learning theory and Siemens’ connectivism theory are
based on how collaboration benefits students while they are working with their peers and
how different methods used to transmit information led to learning.
Vygotsky’s Social Learning Theory
Vygotsky’s social learning theory was used to provide a perspective for data
analysis regarding how students collaborate with each other using digital activities.
Vygotsky’s theory is appropriate for this study because the theory is based on how
collaboration benefits students while working with someone possessing more abilities or
knowledge. Vygotsky’s social or cognitive theory has four major components: social
interaction where individuals interact to achieve a shared goal, more knowledgeable other
(MKO) where another individual who has more knowledge is part of the learning process
then, zone of proximal development is the space between what a learner can do without
assistance and what a learner can do with another individual that has more knowledge,
and learning drives development where the individual learns and that learning drives their
cognitive development so they can continue to learn (Nguyen, 2019; Vygotsky &
Kozulin, 1986).
The cognitive development of the student first takes place in social settings either
with a teacher modeling or a peer assisting with a concept. The student then internalizes
new knowledge from the social setting (Nguyen, 2019; Vygotsky & Kozulin, 1986).
Community plays a central role in the process of making meaning. Group members
should have different levels of ability (Sauers & McLeod, 2018).
Building on the theory of social interaction is Vygotsky’s concept of the MKO.
Vygotsky and Kozulin (1986) said the MKO could be a peer, teacher, coach, parent, or
content expert who simply has more knowledge or more advanced abilities than the
student. According to Vygotsky, students collaborate with MKOs to ensure social
interaction leads to learning and internalization of content. The social learning theory
suggests that students learn by observing others.
Another concept is the zone of proximal development. The zone of proximal
development is a two-stage process that starts with the capacity of the student to learn
through scaffolding of the concept. During the first stage, the student is assisted by the
MKO. For instance, the teacher may model a strategy to use in mathematics with the
student in a social setting. The student then enters stage 2 where he or she then takes what
was modeled and begins to process the same concept using the same strategy
independently.
Vygotsky and Kozulin (1986) said learning drives development, meaning the
student is able to learn by socially interacting with one or more individuals who possesses
ability or knowledge beyond what the student has acquired. The learning then leads to
internalization of the knowledge and the development of the skills needed to understand
the content is achieved (Nguyen, 2019; Vygotsky & Kozulin, 1986). This conclusion that
learning develops through social interaction is the underpinning of my study.
Vygotsky’s social learning theory was applied to my study by focusing on the
collaborative component in Vygotsky’s research. Collaboration between a student and
another that has either more ability or knowledge is the ideal situation for the
achievement of cognitive development. Once the student learns from the more
knowledgeable other, they are able to internalize this new knowledge and be able to give
evidence of their new understanding (Nguyen, 2019; Vygotsky & Kozulin, 1986).
Applying Vygotsky’s social learning theory and analyzing the strategies students use in
collaborating on digital activities yielded data that was explored. This research analyzed
collaboration skills while looking through the lens of Vygotsky’s social learning theory.
Previous research applying Vygotsky’s social learning theory covers topics such
as: overall learning (Silalahi, 2019), achievement programs (O'Bryan, 2019), mathematics
education (Roth, 2020), clinical instruction (Kantar et al., 2020), and coping skills
(Shillabeer, 2019). This previous research has several similarities. The similarities start
with Vygotsky’s zone of proximal development meaning that there is an area in learning
where learning can almost be achieved alone but may be achieved with assistance,
extending Piaget’s perspective on how learning occurs (Roth, 2020). Piaget explains that
learning happens as a constructive process that happens when one is alone where
Vygotsky explains that learning happens as a constructive process that happens when one
is learning in a social environment (Devi, 2019). This is essentially developing someone’s
learning potential by increasing their socialization and creating relationships with others
to learn (Shillabeer, 2019; Silalahi, 2019). The methods used to accomplish this learning
designs scaffolding of the lessons using more capable peers as collaborators to blend the
learning between the collaborators (O’Bryan, 2019). Using pairing of students in
collaborative learning environments supports the development of the students by teaching
beyond the student’s ability meaning that when putting students in groups where they are
no longer independent but will learn together, based on Vygotsky’s theory, they will learn
beyond what they could alone (Kantar et al., 2020). The current study, to explore
secondary teachers’ experiences and perceptions of digital collaboration skills and
strategies among students, benefits from this framework based on Vygotsky’s emphasis
on the collaborative nature of learning by the construction of knowledge through social
dialogue.
Siemens’ Connectivism Theory
Siemens (2005) said learning occurs when the following happens: it is distributed
within a network and is social, it is technologically enhanced, recognized, and patterns
are interpreted. Diversity of networks is a factor that influences learning. For example,
Google Workplace, formerly known as Google Suite, is a tool that transforms static
lesson delivery with game-based activities, formative assessments, and student
collaboration to enhance learning experiences on any device.
The history of connectivism goes back to the early 2000’s when Siemens (2005)
realized that current theories were too limiting to explain how technology is changing our
global knowledge base and how to discern which information is important and which is
not. This need led to the idea that knowledge exists everywhere, using multiple
modalities to convey that knowledge, which can be accessed and organized by the learner
(Siemens, 2005). In this study, connectivism theory was used as a lens that is applied
using digital tools such the internet.
Technology has become a major component in educational systems (Woodrich &
Yanan, 2017). Connectivism integrate technology into learning by bringing the
technology into the classroom. This learning uses networks of information, such as the
internet, to connect the learner with the information that is available (Waks, 2018). When
these networks are used in a collaborative manner, learning can be more effective
(Siemens, 2005; Vygotsky & Kozulin, 1986).
There are several principles of connectivism including connecting students with
information sources. These sources can include video storage resource such as YouTube
and other digital information sources such as museum sites and shared University
databases (Dogtiev, 2019). It also indicates decision making as part of the learning
process which enhances problem solving skills. This decision-making is part deciding
which resources are valid and useful as well as decision that need to be made to achieve
shared goals (Siemens, 2005).
Vygotsky’s social learning theory and Siemens’ connectivism theory are
appropriate for this study because these theories are based on how collaboration benefits
students while they are working with their peers and how different methods used to
transmit information leads to learning. Vygotsky’s theory may provide a perspective for
data analysis on how students collaborate with each other using digital activities.
Applying this theory and analyzing the teachers’ perceptions and experiences while
students collaborate on digital activities may yield findings that could lead to researchers
compiling strategies that can be used to benefit secondary educators and the students.
Connectivism is a newly developed theory of learning that started within the blogosphere
in 2005 and from there has been and continues to be, developed into a learning theory for
the digital age (Siemens, 2005). Moreover, Vygotsky’s social learning theory is similar to
Siemens connectivism theory in that they both acknowledge the importance of gaining
understanding from entities that are more knowledgeable. In Vygotsky’s theory it was a
peer or teacher and in Siemens’ theory it would include the internet. These theories in
education show the development of connections as a way to gain knowledge.
Literature Review Related to Key Concepts
I have organized the literature review into subtopics relevant to my research. First
of all, collaboration and collaboration skills are needed to be successful in the classroom.
Next, 21st century skills are explored due to their importance in the academic world as
well has the career field. I also discussed the connection between communication and
collaboration as it pertains to digital collaboration. I examined the research on critical and
analytical thinking skills as well as collaborative groups and problem-solving skills.
Collaboration and Collaboration Skills
Collaboration is defined as when two or more people work together on a shared
goal or task (Vance & Smith, 2018). The construct of collaboration applied to secondary
education is to work together to achieve common goals with the purpose of enhancing all
participants’ learning in a classroom setting (Li et al., 2017). A study by Zarrinabadi and
Ebrahimi shows that collaboration has been a necessary part of society since the
beginning of time to reach goals (Zarrinabadi & Ebrahimi, 2019). As several researchers
have found, collaboration is a key component in society due to the utilization of
technology to collaborate on shared tasks (Amaia, 2017; Boyu, 2017; Hill, 2017; Hughes
et al., 2018).
A synopsis of current literature reveals that teachers assign group work in school
classrooms across the country, but collaboration skills may not be developed (Zarrinabadi
& Ebrahimi, 2019). Moreover, most students did not know how to work together
effectively (Engeness & Edwards, 2017). This leads this researcher to believe that group
work in the school may not mean that students are collaborating. Edwards’ research
shows that students in secondary education need to develop communication and
collaboration skills to be successful (Engeness & Edwards, 2017). Collectively these
studies show that collaboration is an important skill within educational activities.
Qualitative research methodologies were applied in the aforementioned research which
coincides with my chosen qualitative design. The scope of my study was to focus on the
experiences and perceptions of my participants while collaborating as is consistent with
this research where the researchers looked for their participants experiences when
students work together to learn.
Researchers who have studied collaboration skills have some inherent strengths
and weaknesses in their approaches. As discussed above, the research is qualitative in
design with the focus being on the experiences and perceptions of the participants. The
strengths of this method are that it; is good for examining experiences and feelings
towards collaboration, allows in-depth exploration of collaboration, and provides insights
into how collaboration can affect learning. Some inherent weaknesses are that; it cannot
extrapolate to a much larger population, the volume of the data is limited due to
saturation, and the possibility of time-consuming data collection methods (Rahman, 2017;
Ravitch & Carl, 2015; Strauss & Corbin, 1990).
Collaboration skills allow an individual to successfully work toward a common
goal with others. Collaboration is just one of many skills needed to be successful in future
academia, future careers, and being part of society (LaDuca et al., 2019). According to
Rahman (2019) collaboration is a necessary 21st-century skill that enable people to
accomplish shared goals in diverse teams. This research justifies the rationale for
selecting collaboration as a key concept in the scope of this study. Many theorists have
iterated the importance of collaboration skills. According to Dean and East (2019) for
society to progress through the 21st century, collaboration is needed for a cohesive and
productive world. Therefore, since there is an increase in technology-based instruction in
the classroom where the internet and collaborative tools are available for students to use,
collaboration becomes even more necessary and important (De Vita et al., 2018). After
reviewing and synthesizing these studies a clear description of collaboration has been
formed however it also necessitated narrowing the scope of the search of key concepts
related to the research questions. The concept of digital collaboration is working together
using digital technologies. Products from Google Suites such as Google Docs, Google
Slides, Google Sheets and Google Forms as well as products from Microsoft Suite such
as Word, Excel and Power Point are used for collaboration to accomplish a common goal
or purpose (Heggart & Yoo, 2018). According to White (2018) classified research on
classroom activities can take the form of an individual activity, a small group activity, or
a large group activity. According to Wardani et al. (2019), even though research explains
the needs for skills that enhance collaboration, the need to use these skills during digital
activities is significant to prepare students for a future in a competitive global economy.
The literature also rationalizes the need to research communication skills.
Collaboration is just one part of the 21st Century skills that are needed for
success. According to Androutsos and Brinia (2019), there are many skills needed to be
able to collaborate such as being able to competently communicate. Communication
skills must be developed and implemented to be successful in a global community (Vance
& Smith, 2018). For this reason, it was selected as a variable within the conceptual
framework. Vygotsky believed that language develops from social interactions, for
communication purposes. Vygotsky viewed language as man’s greatest tool, a means of
communicating with the outside world (Sauers & McLeod, 2018). There are several
different methods to communicate including but not limited to written and digital
correspondence, electronic messages, and presentations either oral or through video
(Hughes et al., 2018). The connection between communication and collaboration is strong
in that communication skills are needed to be able to collaborate (Vance & Smith, 2018).
However, the communication must be developed, signifying that the method of
communication must be chosen based on the needs of the individuals involved. If the
group has all the criteria, such as infrastructure, experience using differing
communication devices, and technological skills, then they can communicate to decide on
which is the best method for all involved (Steyn, 2017). This reinforces the need for
certain skill sets in society and careers specifically including collaboration skills
(Androutsos & Brinia, 2019). All things considered, communication is the efficacy of
effective digital communication skills, and it relates to the basic qualitative study
exploring secondary teacher experiences and perceptions of digital collaboration skills
and strategies among students.
Other elements important to the conceptual framework and scope of the study are
critical thinking and analytical thinking. A 21st Century skill, critical thinking involves
asking appropriate questions gathering and creatively sorting through relevant
information. From a Vygotskian perspective, critical thinking skills are taught through
social interactions between most knowledgeable other, most often the teacher, and the
student. Critical thinking skills also incorporate systematic thinking where thinking
through a problem step by step is needed. Secondly, effective analyzing and evaluating is
needed within the critical thinking skill. The evidence from the reasoning is not only
analyzed but also evaluated, to fully understand and start to make some conclusions on
what has happened or what the issue is. Next, making connections allows for one to start
to fully understand what has happened and begin to plan out the next step. This is usually
done in a group with a collaborative goal of coming up with the solution to the problem
or situation. These skills are integral to being able to collaborate with others with the
shared goal in mind (Turvey & Hayler, 2017). Considering the need for collaboration in a
21st century classroom, research has explored how technology has changed and molded
collaboration in the classroom as well as the need for those skills to then be part of
business (Pifarré, 2019). Analytical thinking is focusing on what needs to be done, step
by step, in an activity (Deringöl, 2019). By analyzing what steps need to be taken by the
participants, their creativity is needed to come up with a plan to accomplish the goal of
the activity. The purpose of this basic qualitative study was to determine secondary
teachers’ experiences and perceptions of digital collaboration skills among students. It is
important for the teacher to know and understand how their students think these two
concepts are important elements in this study.
When the teacher creates their collaborative groups, understanding the thinking
skills their students have will help facilitate a successful collaborative activity (Martin,
2019). When applied to collaboration, critical, analytical, and creative thinking skills are
imperative skill to be successful while collaborating. Skills such as communication,
thinking skills, and problem solving are meaningful skills in the construct of
collaboration.
Creative thinking and problem solving are natural by-products of critical thought.
For this reason, creative thinking and problem solving were selected as elements of the
phenomenon related to be studied. The scope of this basic qualitative study to explore
secondary teacher experiences and perceptions of digital collaboration skills and
strategies among students. This approach has been formalized as creative problem solving
(CPS). CPS is a method for tackling a problem or a challenge in an imaginative and
innovative way (Hardy et al., 2017). The role of creativity in this research is the use of
original ideas to accomplish a shared goal.
When students are collaborating, there is a need for them to be creative in the
roles they take when working (Harper, 2018; Schmoelz, 2018). These roles range from
framing the task they are working on, overcoming technological challenges, engaging in
generating shared ideas, making connections within intrasubject ideas, evaluation of
ideas, and making these ideas a reality with the shared goal (Pifarré, 2019). According to
Puente‐Diaz and Cavazos‐Arroyo (2019), these roles based on the individual students’
creative abilities is facilitated by the teacher to best meet the needs of the students and to
ensure success with the activity.
Problem solving skills use analytical thinking to complete a shared goal.
According to Rahman (2019) knowledge is not sufficient to make students successful,
they need to be able to problem solve in collaborative situations. Therefore, when
students are collaborating on a shared activity there will be decisions that need to be
made to complete the task. These decisions are considered problems that need to be
surmounted by the students in a collaborative manner. According to Rahman, (2019)
there are several steps in problem solving. The first step is to identify the problem that
needs to be dealt with and then its causes. After these sessions, students choose the best
solution from the brainstorming event. When the best solution is chosen, it is time to
implement the plan and evaluate the success or failure of the solution (Rahman, 2019).
Creativity in the solutions generated by the students is needed for effective collaboration.
Vygotsky’s theory of creative imagination explains that imagination may be used
in CPS in art and science (Skorc, 2019). It also discussed a convergence between
imagination and thinking in concepts which occurs during adolescence and matures in the
creative thinking of the adult. Therefore, this concept is relevant to the conceptual
framework of this basic qualitative study due to the connection to Vygotsky’s social
learning theory.
Collaboration skills are needed in careers so individuals can come together and
share information, share responsibilities, and make group decisions where technology is
used to connect people. These skills lead to making products, providing services,
negotiating deals, coordinating projects, offering advice, and making decisions (Wardani
et al., 2019). Globally the technology being used to collaborate is vast and includes the
fax machine, pagers, email, instant messaging, mobile phones, text messages, social
networking, video conferencing and multiple other devices and platforms to connect
people to work together. Pew surveys analyzed the use of these tools, and the following
percentages explain those that stated that these methods are very important to their
careers, 61% email, 54% internet, 35% landline phones, 24% mobile technologies, and
4% social networking (Anderson & Jiang, 2020). The career aspect of collaboration is
very similar to academia. In academia, all the above devices can also be used to
collaborate. Therefore, this demonstrates the importance of collaboration in school so
these skills can be learned and applied in diverse and differing situations.
What is known about Vygotsky’s social learning theory is that students tend to
learn better in a social environment rather than learning alone. Interactions with others
while learning a task, working towards a goal, or simply the development of cognition
within the zone of proximal development increases the amount an individual can learn
despite their genetics (Vygotsky & Kozulin, 1986). On the contrary, Piaget explains that
learning happens in stages and individuals cannot learn more than their genetics allows
them to learn, even if in collaborative learning groups (Burke, 2020; Wallace, 2020).
Vygotsky’s ideas and Piaget’s ideas do share constructivist structures which means they
both feel that knowledge is built upon previously known facts, however, Vygotsky adds
the social component to building knowledge where Piaget does not. Vygotsky also feels
that working within a social environment they are in continuous cognitive development
with no limitations and Piaget explains that there are four discrete stages, and that
cognitive development is limited by those stages.
Vygotsky’s social learning theory was not without its controversies. Vygotsky
argued that in education, students’ abilities to solve problems should be assessed and not
their acquired knowledge; this is fundamentally different then our current assessment
system (Chaiklin, 2003). This argument has received more criticism since this makes
Vygotsky appear overly optimistic in his perceptions of one’s abilities. Some further
controversies with Vygotsky’s ideas are that he does not consider gender in his studies
and under emphasizes the individual learner (Feldman & Fowler, 1997). Vygotsky’s
informal research methods, due to the qualitative nature of his research, cannot be
projected to cover large populations (Crawford, 1996). Quantitative research of
Vygotsky’s ideas may be able to extend his ideas to larger populations and by adding
demographics to his research could increase validity and reliability due to the nature of
quantitative research rather than qualitative (Crawford, 1996). The lack of current
research in the discipline reveals a need to further investigate the skills sets needed for
digital collaboration skills through the lens of teachers’ experiences and perceptions.
After careful review of the studies closely related to the research questions of this
basic qualitative study one would conclude that secondary teachers may assign group
work in classrooms across the country, but collaboration skills are essential to being not
only a good student but also a productive member of a global society. Conversely, many
studies show that collaboration skills including communication, thinking skills, and
problem-solving skills are imperative to success in a global technological society. It is not
known how secondary teachers from rural mid-Atlantic schools perceive and describe
effective digital collaboration strategies among students. It is also not known what
experiences and perceptions secondary students have about collaboration skills among
students, Given the research questions, a basic qualitative approach was selected as the
most meaningful approach because it involves collecting and analyzing non-numerical
data to explore experiences, perceptions, and opinions.
Summary and Conclusions
The purpose of this literature review was to provide background to this basic
qualitative study which explored secondary teacher experiences and perceptions of digital
collaboration skills and strategies among students. The review of the literature provided
insight into the various frameworks applied to collaboration, digital collaboration in the
classroom, collaboration skills, communication skills, critical and analytical thinking,
problems solving, creativity, and leadership. In this review of digital tools in secondary
education and digital collaboration in secondary classrooms were investigated. In this
section literature on the social learning theory by Vygotsky and the Connectivism Theory
by Siemens were evaluated. Common themes where collaboration is important in
secondary education, digital collaboration is increasing in classrooms, collaboration skills
need to be taught and practiced in the classroom, there are many digital tools available to
students with many new ones being developed, and teachers need to embrace technology
to properly implement digital collaboration in the classroom.
I researched teachers’ experiences and perceptions of digital collaboration skills
and strategies among students. This study filled the gap in research where there was
minimal research on secondary teacher experiences and perceptions of collaboration
skills and strategies used by their students when collaborating in digital activities. In
Chapter 3, I addressed the design and rationale of a qualitative interview study method. I
also identified the study population in addition to the procedures for collecting and
analyzing the data. Chapter 3 methodology is consistent with a qualitative study seeking
to understand the teachers’ experiences and perceptions of collaboration skills and
strategies used by their students when collaborating in digital activities.
Chapter 3: Research Method
Introduction
The purpose of this basic qualitative study was to explore secondary teacher
experiences involving implementing digital collaboration strategies and their perceptions
of students’ development of digital collaboration skills. This chapter includes the research
design, my role as the researcher, and methodology, followed by a detailed description of
participants, instrumentation, and data analysis. Finally, Chapter 3 includes issues of
trustworthiness, ethical procedures, and a transitional summary leading to Chapter 4.
Research Design and Rationale
The research questions that guided this study were based on experiences and
collaboration strategies of secondary teachers. I addressed the following research
questions:
RQ1: What are secondary teachers’ experiences in terms of teaching and
implementing digital collaboration strategies?
RQ2: How do secondary teachers perceive and describe effective digital
collaboration strategies among secondary students?
Merriam and Tisdell (2016) said the purpose of the basic qualitative research
method is “to understand how people make sense of their lives and their experiences” (p.
24). Furthermore, for a basic qualitative study, the researcher collects data from peoples’
experiences to understand interpretations of those experiences (Merriam & Tisdell, 2016).
Basic qualitative studies involve using an inductive strategy to analyze patterns or
common themes. A basic qualitative study is descriptive in nature, meaning that the
researcher describes common themes that explain the phenomena (Rahman, 2017;
Ravitch & Carl, 2015; Strauss & Corbin, 1990).
The in-depth interview method was used to obtain rich and contextualized
information from teachers. Experiences and perceptions of secondary education teachers
were used to develop collaborative strategies. Those strategies can then be used to
enhance classroom instruction.
Three qualitative designs (phenomenology, grounded theory, and case study) were
considered for use in this study. A phenomenological approach involves focusing on
individual experiences of the world and interpretations of events (Alase, 2017). The
phenomenological approach was not chosen for this study because this study was
designed to explore teachers’ experiences and perceptions of digital collaboration skills
and strategies among students and not the essence of their shared experiences. Moreover,
the phenomenological study is suited for studying effective, emotional, and often intense
human experiences (Moustakas, 1994). However, this study was used to address
strategies and techniques teachers are using in secondary classrooms to facilitate students
collaborating using digital tools.
Grounded theory involve generating or discovering a theory for a process or
action involving a specific situation (Strauss & Corbin, 1990). This approach was also not
chosen for this study. This study involves how teachers perceive and describe effective
digital collaboration strategies among secondary students and not theories or processes.
Using the grounded theory may generate predictions of experiences, and this research
does not involve predicting experiences but finding themes within secondary teachers’
experiences.
A case study is designed to limit bias by collecting accurate data. The data
analyzer may choose what to define as a fact and what is not. The case study approach
was not chosen due to the chance of turning opinions into facts due to unconscious bias.
Case studies also involve focusing on a phenomenon by analyzing data from an
individual person, event, or institution. This study involved analyzing multiple secondary
teachers across differing institutions to compile data.
Role of the Researcher
For this basic qualitative research, I served as the interviewer who accessed
experiences and perceptions of secondary teachers as well as perceptions of digital
collaboration skills and strategies among students. As the researcher, I am a human
instrument that collects data taking my own biases, assumptions, expectations, and
experiences into account and ensuring my ability to collect data with minimal bias. I took
more of an etic role since I was a researcher rather than emic.
My role as the sole researcher was to interview participants for this basic
qualitative approach with fidelity. I have taught others how to use technology and digital
tools in the classroom to engage and teach students. This has been done at secondary and
collegiate levels. My experience and expertise gave me a better understanding of
potential strategies and techniques teachers use for digital activities. I did not have
personal or professional relationships with participants because they were chosen from
US rural mid-Atlantic Title I schools outside of my district that met participant selection
criteria. Data were collected outside of my current school building. This was done to
avoid supervisory or instructor power over participants.
Methodology
In this section, I explain the methodology used to conduct this research so
researchers can replicate this study. Participant selection logic, data instrumentation,
procedures for recruitment, participation, and data collection are discussed. Additionally,
a data analysis plan involved connection of data to research questions, types of and
procedures for coding, and treatment of discrepant cases. This was completed in a
credible, transferable, dependable, confirmable, and ethical manner.
Participant Selection Logic
In this basic qualitative study, the population was secondary teachers from U.S.
rural mid-Atlantic Title I schools that have a 1:1 digital device initiative where each
student has their own device to allow for collaboration and digital activities. The school
itself also had to have the proper infrastructure needed for devices to work properly and
access to information and digital tools while in the classroom. Purposive snowball
sampling was used to select participants and schools for this basic qualitative study.
Purposive snowball sampling is a simple and low-cost method that allows for studies to
take place when populations may be difficult to attain. Snowball sampling consisted of
two steps: the first step was to identify potential participants within the population, and
then those participants were asked to recruit other people and until there were sufficient
participants to complete the study.
All participants were teachers located in the mid-Atlantic region of the Unites
States and teach in secondary classrooms that had access to training involving technology
usage and 1:1 digital devices and experience using collaborative software where students
collaborate using digital activities. Schools were selected from an approved district that
met the requirements of the research problem, purpose, and research questions. To
establish how participants are known to meet this criterion, an email communication was
sent to the appropriate school district contact person who connected me with the initial
volunteer to which the sampling process begins. The initial volunteer assisted with
recruiting participants in a snowball sampling method.
Determining the sample size of this study depended on several factors, including
the depth and breadth of the research questions, the number of interviews being
conducted, and the purpose of the study (Merriam & Tisdell, 2016; Patton, 2015). This
study needed ten to twelve for saturation of emergent themes (Dworkin, 2012; Noy,
2008; Strauss & Corbin, 1990). With thirteen in-depth interviews, I was able to explore
the individual perceptions and experiences of the teachers to gain rich and abundant data
(Legard et al., 2003). The in-depth interview is a common qualitative research technique
that utilizes a small number of participants to explore their experiences and perceptions of
a particular phenomenon; in this study that phenomena is the teachers’ experiences and
perceptions of digital collaboration skills and strategies among their students when
working on a digital activity (Strauss & Corbin, 1990). The goal of the interview is to
gain a detailed picture of the phenomena.
The relationship between saturation and sample size in basic qualitative research
is to find the balance between the number of participants and new information being
gathered. Data saturation means that data should be collected until there are few or no
surprises in the data and no more patterns or themes are emerging from the data (Mason,
2010). Using purposive snowball sampling, 13 participants yielded sufficient data to
generate data saturation.
Instrumentation
The data collection instrument used for this qualitative study was an interview
protocol created by the researcher. The interview protocol included several items to make
sure the content is valid. I used a basic qualitative approach where I conducted
semistrutured interviews utilizing Zoom as the online video meeting application. I then
had the audio transcribed into text to gain understandings (Patton, 2015).
Interview Protocol
The validity of the interview protocols was addressed by structing my research
questions based on Vygotsky’s and Siemens theories on social learning with the use of
technology to collaboratively work together through the lens of teachers’ experiences and
perceptions in the secondary classroom. My dissertation committee assisted me in
ensuring that my interview protocols and research questions aligned and appropriate for
this study.
Collaboration experiences and perceptions in digital activities among secondary
education teachers is the primary focus of this qualitative study. Vygotsky’s social
learning theory and Siemens’ connectivism theory influenced the creation of the
interview protocols by sharing cognition between the participants of the study and when
that sharing took place, learning occurred. The interviews were also technologically
based, using Zoom as a recording platform which coincided with using technology to
enhance learning as in Siemen’s connectivism theory. The research questions focused on
the teacher experiences and perceptions which made the semi-structured interview format
ideal since the data would be open-ended and exploration of the participants thoughts
were needed to establish trends and themes (Merriam & Tisdell, 2016).
The interview protocols were included in the main questions (see Appendix A)
that provide the scaffolding of the interview and follow up questions that explore the
interviewer’s answers to obtain further depth and detail (Rubin et al., 2020). The follow
up questions were used to clarify examples and clarify concepts and themes that are being
developed. To ensure sufficiency of the data collection instrument, the interview
questions were designed to have open-ended responses rather than simply yes or no
responses to allow for deeper exploration of information (Merriam & Tisdell, 2016). I
used purposive snowball sampling to obtain my 13 participants which yielded sufficient
data to generate data saturation. I created 2 research questions with 13 interview
questions to sufficiently address the research questions, as per Merriam & Tisdell (2016).
The interview questions were based on the research questions and the conceptual
framework of this study.
According to Merriam and Tisdell (2016), there are many benefits to
semistructured interviews which have a flexible structure. Semistructured interview
questions can be prepared ahead of time to assist with keeping the respondents on topic
and follow up questions during the interview can created and asked during the interview
which allows for deeper exploration of the participants experiences and perceptions as
well as increasing the validity of the research by having the initial framework established
for all participants. A fully structured interview will not allow for deeper exploration of
perceptions and experiences of the participants. Since deeper exploration was needed, a
pilot study was not conducted due to a pilot study being used to test the design of the
study for potential later research and not an in-depth study from the beginning (Dean,
2007). Another benefit of semistructured interviews by encouraging two-way
communication are open-ended responses from the participants that are more in-depth in
nature so emerging ideas will come forth where more specific questions will not yield the
reasons behind the responses and emerging ideas will not be discussed (Merriam &
Tisdell, 2016).
The validity of this research was addressed by structuring the research questions
based on Vygotsky’s and Siemens theories of social learning with the use of technology
to collaboratively work together through the lens of teachers’ experiences and perceptions
in the secondary classroom. Throughout my dissertation process, a panel of experts, my
dissertation committee, assisted me in ensuring that my research questions aligned with
my study. Using the semistructured interview protocols with the same base interview
questions based on the research questions made this research more valid and replicable
for future research. By interviewing 13 participants, this research met saturation which
achieved sufficiency of data collection to answer the research questions
(Noy, 2008).
Table 1
Research and Interview Questions
Research Questions Interview Questions
Question #1: What are secondary teacher
experiences and perceptions of digital
collaboration skills among students?
● When your students collaborate in
digital activities, which
collaboration programs/software
do you use and why? Such as
Google Suite and/or Microsoft
Suite
● What are your experiences and
perceptions of student’s
communication skills while
collaborating in digital activities?
● What are your experiences and
perceptions of student’s critical
thinking skills while collaborating
in digital activities?
● What are your experiences and
perceptions of student’s critical
thinking skills while collaborating
in digital activities?
● What are your experiences and
perceptions of student’s
problemsolving skills while
collaborating in digital activities?
● What are your experiences and
perceptions of student
collaboration strategies in digital
activities?
a. How are these strategies
taught to students?
● What did you learn from these
experiences?
Question #2: How do teachers perceive ● What are the collaboration skills and
describe effective digital you feel are most effective when
collaboration strategies among secondary working on digital activities and students?
why?
●Which of these collaboration
strategies do you feel are most
effective and why?
●What would you consider to be the
challenges when students are
collaborating in digital activities?
●What would you consider to be the
successes when students are
collaborating in digital activities?
●What impact do you believe that
collaboration in digital activities
have on your instructional practices
and the learning experiences of
your students?
Procedures for Recruitment, Participation, and Data Collection
The procedures used to identify, contact, and recruit the participants are as
follows. The first step was to submit the Walden institutional review board (IRB)
application for research ethics review. I then started with contacting teachers at public
schools in the Unites States rural mid-Atlantic region that have appropriate infrastructure
to conduct collaborative digital activities in their secondary classrooms. The contact was
an email requesting they take a pre-interview Google Form survey to ensure they meet
the study’s criteria: they have access to training in technology usage, access to 1:1 digital
devices and experience using collaborative software where students collaborate on digital
activities (Ravitch & Carl, 2015). I then compiled the teachers that met the criteria and
were willing to participate in the study. This snowball sampling met the 10 to 13
voluntary participants for this study. If there were not enough voluntary participants for
the study, I would have increased my participant pool range if the school district met the
same research criteria.
Once I had the list of participants, I requested final Walden’s IRB approval. When
final approval was granted from IRB, I contacted the voluntary teacher participants that
met the criteria. The email included information about their participation and their
response satisfied the permission requirements from the IRB. I included explanation of
the study with the research problem and purpose. I explained that the interview should
take approximately one hour. The date, time, and link for the interview, using Zoom as an
online video meeting application, were also shared in the email communication.
The day before the scheduled online Zoom meeting, I emailed a friendly reminder
with an additional link to the Zoom meeting with the time. The recording started as soon
as the session begins using Zoom. I read through the problem and the purpose of the
study and asked for any questions the participant may have. I also explained that a
summary of the interview will be emailed to them once the study has been completed. I
then thanked them for their time and participation in the study and started with the first
question. During the interview, I recorded the audio responses as well as taking additional
notes that I used to create follow up questions to clarify responses and or ask for more
details. It was important that I not interrupt their responses so taking notes was important
to follow up with the participant at the appropriate time. When the interview ended, I
again thanked them for their time and reminded them that I will send them a summary
when the study is over. At that point I ended the audio recording and ended the Zoom
meeting.
I used Trint transcribing software to take the recording and transcribe it into text. I
then reviewed the text and the recordings to ensure accuracy by making any needed
corrections. When accuracy was confirmed, I emailed the transcripts to the teacher
participants requesting their approval of the transcript’s accuracy. Any needed revisions
were made for final teacher participant approval. The teacher participants than received a
copy of the transcripts for their records.
Data Analysis Plan
For this study, I conducted recorded video interviews using Zoom as my primary
source of data. The transcripts were coded using NVivo (a QDA software). I examined
the transcription from each interview and created a coding scheme that identified
keywords and phrases, patterns, and themes (Braun & Clarke, 2006). I used the five steps
outlined by Rubin et al. (2020) which is explained within the second edition of The Art of
Hearing Data (Dean, 2007). The steps start with organizing the data, organizing the codes
made up of words and phrases, building patterns and themes, ensuring reliability, and
finalizing possible and plausible explanations from the findings. First, I took an inductive
approach by analyzing the experiences discussed in the interviews based on the research
questions. Second, the data were organized to analyze the codes using keywords and
phrases. The coding of keywords and phrases show patterns that I identified (Braun &
Clarke, 2006). The patterns within the data were then organized and explored where those
patterns made a broader set of propositions about those patterns called themes (Braun &
Clarke, 2006). Third, I reviewed the data and communications from the participants to
ensure accuracy. A second review of the transcripts were completed to ensure the codes,
patterns, and themes were complete. Lastly, to finalize possible and plausible
explanations from the findings, I cross checked my data and reviewed the codes, patterns,
and themes derived (Braun & Clarke, 2006).
Discrepant Cases
There were 13 participants in this qualitative research study. The participants
provided responses based on the semistructured interview questions. The data were then
analyzed and coded. After reviewing the interviews with the participant responses, notes,
themes patterns, I concluded that there was no evidence of discrepant cases.
Issues of Trustworthiness
To ensure trustworthiness in qualitative research, researchers reflect on the
credibility or internal validity of their research, the transferability or external validity of
their research, the dependability of the data, and the confirmability of their research
(Amankwaa, 2016; Shenton, 2004). Applying well defined research questions using a
consistent and appropriate methodology is key to credibility in qualitative research. To
ensure credibility of data gathered I first established a positive relationship with each of
the teacher participants. I sent an initial email that introduced myself and explained my
study along with the pre-interview Google Form survey to establish if they meet the
criteria of the study. After the teacher participants were established and approvals were
obtained, I reached back out to the potential participants to schedule the interview, shared
the interview protocols, and answered any questions they had. The interview started with
an informal discussion about the shared basic information from the pre-interview Google
Form survey (Merriam & Tisdell, 2016). I specifically explained the purpose of the study
and that their participation was completely voluntary, and they were able to stop at any
time (Ravitch & Carl, 2015). I conducted the interview with respect and patience being
sure to listen attentively. At the end of the interview, I thanked them for their time and
sharing their experiences with me. Lastly, I member checked to improve accuracy and
credibility by emailing the transcribed transcripts to them for review and approval
(Ravitch & Carl, 2015).
Credibility
Credibility is the confidence that the research findings are true and realistic. The
research questions were based on the purpose of the research and the participants selected
were directly aligned with the research questions and the purpose of this study
(Amankwaa, 2016; Shenton, 2004; Thomann & Maggetti, 2020). The participants were
also evaluated with inclusion criteria that ensures their experiences and background
knowledge were appropriate for this research. After the interview’s transcription, the
transcript was shared with the participants so they would have the opportunity to review
and validate the data. The rigorous screening of the participants increased the credibility
of this research. Data saturation was met with 13 participants. Data saturation is reached
when there is no need for additional participants since the new participants would not
yield any new information and further coding is no longer needed (Rahman, 2017;
Ravitch & Carl, 2015; Strauss & Corbin, 1990).
Transferability
Transferability relates to how the concepts derived from this research can be
applied to other settings. Two strategies used to ensure transferability in this research
were providing thick description and purposive sampling (Amankwaa, 2016; Shenton,
2004). I collected highly detailed and precise descriptions from the interviews to allow
transferability by the reader. I also used purposive snowball sampling based on very
precise criteria of the school district as well as the teacher to maximize the
trustworthiness of the information being analyzed.
Dependability
Dependability in qualitative research means that if someone else followed the
procedures from this study, they would arrive at similar results. To ensure dependability
in this research, I used the same interview procedures and protocol for each interview,
and audit trails (Amankwaa, 2016; Patton, 2015; Shenton, 2004; Strauss & Corbin, 1990).
I was consistent on reflecting on my research and the analysis of the data. Lastly, in my
interview summaries, I quoted the participants’ responses, so the reader may be able to
distinguish between my analysis and the empirical findings directly from the participants
(Rubin et al., 2020). Taking my notes from the interviews and then transcribing the
interviews assisted me in clarifying my notes to reduce biases in my notes (Patton, 2015).
Using audit trails helped me to remain objective while collecting data (Shenton, 2004).
The audit trails helped me track the creation of the ideas and themes generated from the
data that may contradict the finding from the literature review. A summary of each
interview was generated and shared with the teacher participants with their specific
quotes outlined to differentiate between the empirical findings and my research analysis
(Patton, 2015).
Confirmability
In qualitative research, reflexivity is a strategy used to foster confirmability. As
qualitative researcher interacts with their research, they take an explicit part of the
knowledge being produced. This knowledge includes the subjectivities of the research as
part of the research process. Due to this process, the qualitative researcher needed to
continuously reflect on their work throughout the research and analysis to understand
how their values, experiences, and identities are influencing the study (Amankwaa, 2016;
Shenton, 2004). After each interview, I reflected on my personal knowledge and
backgrounds to ensure they did not interfere with the results of the study.
Ethical Procedures
As a researcher, I needed to follow ethical procedures to ensure protection of
human subjects. The Office of the Research Ethics and Compliance (OREC) is in charge
of ensuring every study affiliated with the Walden University meets their ethical
standards. The Institutional Review Board (IRB) application was followed as designed by
Walden University. This does include human subject protections and ethical partnerships
with sites and usage of scholarly tools. When the IRB application was approved, the
participants for the study were recruited following the established protocol. I am
the sole researcher and creator of documents to address ethical concerns related to
materials and processes. All communications between the researcher, school district
personal, teachers, and any other stakeholders in the research was kept confidential and I
used numerical pseudonyms for the participants to ensure confidentiality. I also made
sure the participants understood that their participation was voluntary and that they could
withdraw at any time.
Ethical concerns, when it comes to data collection and intervention have been
eliminated by ensuring transparency of the purpose and procedures of the research from
the beginning. The interviews were respectful, without intimidation, and clear from the
beginning (McGrath et al., 2019). I shared all the interview protocols with the approved
participants and conducted the interviews in the methods decided on; in this research I
chose to use Zoom as the online video meeting application program that was transcribed
into text using Trint software. The questions did not deviate from the original protocols
and the summaries were shared with the participants. If at any point during the interview
process, the participant was reluctant to answer a question, I did not pressure them, and
we would have moved on to the next question. If the participant wishes to stop the
interview and/or have their information removed from the study, I would have completely
deleted any information from that participant so not to do harm to the participant
(McGrath et al., 2019). If I did not have enough participants due to participants being
removed or withdrawn from the study, I would have continued my recruiting of new
participants using the purposive snowballing sampling methodology.
Once all data were collected, the data were treated with the utmost confidentiality.
To ensure confidentiality, I used secured files that are password protected for all materials
that only the researcher has access to (Kamanzi & Romania, 2019). The participants
information remains confidential due to using numerical pseudonyms to identify
participants and their responses to the interview questions.
After the study was completed, the information was securely stored with password
protection and will be kept for five years. Since I have sole access to the data, I take
complete responsibility to ensure the data is secure and I will protect the privacy of the
participants. Five years after the final publication of the study, unless I re-analyze the data
at some point in those five years, the data will be deleted (Albine & Korstjens,
2018). This deletion includes all the files related to this research.
Summary
In Chapter 3, I started with the study purpose which was to explore secondary
teacher experiences implementing digital collaboration strategies and their perceptions of
students’ development of digital collaboration skills and a preview of the major sections
of the chapter. The research questions were addressed as the guides to the study. The
basic qualitative research design and rationale of the study were then explained.
Discussion on why the phenomenological approach, the grounded theory approach and a
case study approach were not chosen was explained. The role of the researcher was
defined and explained with potential biases addressed.
The methodology used for this study was identified and explained. Participation
selection logic was explained where the population is secondary teachers from United
States rural mid-Atlantic Title I schools that have a 1:1 digital device initiative and each
student has their own device to allow for collaboration in a digital activity. The
instrumentation of the semistructured interviews utilizing Zoom as the online video
meeting application were detailed. The interview protocols with the questions outlined
were explained and justified.
The procedures for recruitment, participation and data collection were detailed
and explained. Starting with an email to teachers with a Google Form survey to establish
the proper participants are acquired. Follow up teacher contacts lead to snowball
sampling with thirteen participants recruited, and interviews conducted. Zoom was used
to record the interviews and those interviews were transcribed for data analysis using
Trint software. The issues of trustworthiness along with credibility, transferability,
dependability, and confirmability were addressed. Lastly, the ethical procedures and
concerns were described and addressed.
In Chapter 4, I discuss the study, setting, and demographics. The data collection
and data analysis were reported, and evidence of trustworthiness was described, and a
summary of the data. Lastly the results are addressed and summarized at the end of
Chapter 4.
Chapter 4: Results
Introduction
I explored secondary teachers’ experiences involving implementing digital
collaboration strategies and perceptions of students’ development of digital collaboration
skills. In this chapter, I restate the research questions and explain the setting and
demographics. Then, I discuss data collection development and data analysis. Last, I
provide evidence of trustworthiness, results from research questions, and a summary of
data.
The theoretical frameworks for this study were Vygotsky’s social learning theory
and Siemens’ connectivism theory. The following research questions were addressed:
RQ1: What are secondary teachers’ experiences in terms of teaching and
implementing digital collaboration strategies?
RQ2: How do secondary teachers perceive and describe effective digital
collaboration strategies among secondary students?
Setting
Participants chosen for this study were secondary teachers at different public
schools in the US rural mid-Atlantic region. They all had access to training involving
technology usage and 1:1 digital devices as well as experience using collaborative
software where students collaborate using digital activities. Snowball sampling was used
to obtain 13 voluntary participants for semistructured interviews. Semistructured
interviews were conducted using Zoom and audio recordings of interviews were recorded
using Trint. Participants received participant IDs following the number of interviews in
sequence such as P1.
Demographics
In this qualitative study, participants had access to training involving technology
usage and 1:1 digital devices as well as experience using collaborative software where
students collaborate using digital activities. Participants were from different school
districts across the US rural mid-Atlantic region. Participants’ demographics that were
relevant to the study are provided in Table 2.
Table 2
Participant Demographics
Participant ID Grade Level Taught Subject Taught
001 Middle School Mathematics
003
004
007
008
010
011
012
013
016
017
018
019
Middle School
Middle School
Middle School
Middle School
Middle School
Middle School
Middle School
Middle School
Middle School
Middle School
Middle School
Middle School
Science
Language Arts
Science
Language Arts
Special Education
Mathematics
Science
Mathematics
Science
Science
AVID
Social Studies
Data Collection
Data for this study came from one source. I used semistructured interview
questions (see Appendix B) to explore secondary teachers' experiences involving
implementing digital collaboration strategies and perceptions of students’ development of
digital collaboration skills. I collected responses from 13 secondary teacher participants
who met criteria.
After receiving approval from Walden University IRB (# 04-08-21-0273480) on
April 8, 2021, I began to recruit participants. In Chapter 3, I explained how I recruited
participants using online public email addresses and purposive snowball sampling. 30-
to60-minute interviews were conducted using Zoom. Resulting data were transcribed
using Trint, manually edited for accuracy, and coded using inductive methods and
NVivo. Data were secured, password protected on my computer, and located in a secure
Google account.
Data Analysis
I conducted recorded video interviews using Zoom as my primary source of data.
Transcripts were coded using NVivo. I examined the transcription from each interview
and created a coding scheme that identifies keywords and phrases, patterns, and themes. I
used the five steps outlined by Rubin. I organized the data and codes made up of words
and phrases, building patterns and themes, ensuring reliability, and addressing findings.
First, I took an inductive approach by analyzing experiences discussed in interviews
based on research questions. Second, data were organized to analyze codes using
keywords and phrases. Coding of keywords and phrases showed patterns that I identified.
Patterns within the data were then organized and I explored those patterns to make a
broader set of propositions about those patterns called themes. Third, I reviewed data and
communications from participants to ensure accuracy. A second review of transcripts
were completed to ensure codes, patterns, and themes were complete. Last, to finalize
findings, I cross checked my data and reviewed codes, patterns, and themes.
Emerging themes were then compiled into a table that assisted in exploring and
organizing my findings (see Table 2). There were no discrepant cases that needed to
be addressed.
Table 3
Emergent Themes from Research Questions
Research questions Emerging themes Subthemes
RQ1: What are secondary
teacher experiences and
perceptions of digital
collaboration skills among
students?
1- Technology Accessibility
2- Communication Skills
3- Leadership Skills
4- Critical Thinking Skills
5- Problem Solving Skills
1a- Student
Technological Needs
2a- Student
Engagement
2b- Student
Personality
5a- Student
Proficiency
RQ2: How do teachers
perceive and describe
effective digital
collaboration strategies
among secondary students?
1- Collaboration skills and
strategies
2- Collaboration
challenges and successes
3- Instructional practice
impact
2a- Student
Distractions
2b- Student Success
2c- Student
Engagement and
Experience
Evidence of Trustworthiness
To ensure trustworthiness, I reflected on credibility, internal validity,
transferability, external validity, dependability of data, and confirmability of research. I
applied research questions using a consistent and appropriate methodology which is
necessary for credibility of qualitative research. To ensure credibility of data, I first
established positive relationships with participants. I sent initial emails that introduced
myself and explained my study along with the pre interview Google Form survey to
establish if they met criteria of the study. After teacher participants were approved, I
communicated with potential participants to schedule interviews, share interview
protocols, and answer questions. Interviews started with an informal discussion about
shared basic information from the pre-interview Google Form survey. I specifically
explained the purpose of the study and their voluntary participation. I conducted
interviews with respect and patience and made sure to listen attentively. At the end of
each interview, I thanked participants for their time and sharing their experiences. I used
member checking to improve accuracy and credibility by emailing transcripts to
participants for approval before data were analyzed and published. When revisions were
complete, I also emailed them a summary for their records.
Credibility
Credibility was established by ensuring that the participant selection was aligned
with the research questions and the purpose of this study (Amankwaa, 2016; Shenton,
2004; Thomann & Maggetti, 2020). I collected data from 13 secondary education
teachers from United States rural mid-Atlantic Title I schools that had 1:1 digital device
initiative where each student had their own device. These criteria ensured that their
experiences and background knowledge was appropriate for this research. Before the
interview, I made initial contact with the participants by email and telephone
conversations to establish familiarity with the participants. I also shared the transcribed
interviews to the participants to ensure the correct data was collected. Through email, I
communicated with the participants to confirm findings and authenticate the data
collected. This thorough examination of the transcripts by the participants increased the
credibility of this research by ensuring all data was correctly taken and the transcripts
were accurate based on that data (Amankwaa, 2016; Shenton, 2004; Thomas & Maggetti,
2020).
Transferability
Transferability relates to how the concepts derived from this research can be
applied to other settings. In-depth descriptions and purposive snowball sampling were
two of the strategies used to ensure transferability in this research (Amankwaa, 2016;
Shenton, 2004). The purposive snowball sampling was used to meet the research criteria
for the participants and the school districts. To ensure transferability to the reader of this
research, I compiled comprehensive and thorough descriptions of secondary teachers’
experiences and perceptions of digital collaboration skills from the interviews to allow
transferability.
Dependability
Dependability in qualitative research means that if someone else followed the
procedures from this study, they would arrive at similar results. To ensure dependability,
I used the same interview procedures and protocol for each interview, and audit trails
(Amankwaa, 2016; Patton, 2015; Shenton, 2004; Strauss & Corbin, 1990). I was
consistent on reflecting on my research and the analysis of the data. Lastly, in my
interview summaries, I quoted the participants’ responses so the reader would be able to
distinguish between my analysis and the empirical findings directly from the participants
(Rubin, et al., 2020). Taking my notes from the interviews and then transcribing the
interviews, assisted me in clarifying my notes to reduce biases in them (Patton, 2015).
Using audit trails helped me to remain objective while collecting data (Shenton, 2004).
The audit trails helped me track the creation of the ideas and themes generated from the
data that may contradict the finding from the literature review. A summary of each
interview was generated and shared with the teacher participants with their specific
quotes outlined to differentiate between the empirical findings and my research analysis
(Patton, 2015).
Confirmability
I used the reflexivity strategy to ensure confirmability in this study. I examined
my own judgments, practices, and belief systems during the data collection process. I was
sure not to take any implicit data by asking to follow up questions to gain clarification to
ensure that only explicit data is used. I continually reflected on my own thoughts and
beliefs during the interview questioning and ensuring that I did not allow any of my own
judgments, practices, or beliefs during the data collection or analysis process. My values,
experiences, and identities have not influenced the study (Amankwaa, 2016; Shenton,
2004).
Results
This section is designed to present the findings in a logical manner based on the
research questions. The 13 participants responded to the questions and coding was used to
analyze their responses. Their responses yielded patterns which lead to themes and
subthemes emerging. The themes and subthemes are explained below based on the
analysis of the research questions.
RQ1
RQ1 was: What are secondary teachers’ experiences and perceptions involving
digital collaboration skills among students? Five themes emerged from the semistructured
interview of 13 participants: technology accessibility, communication skills, leadership
skills, critical thinking skills, and problem-solving skills.
Theme 1: Technology Accessibility
The 13 participants that were interviewed described the technological applications
and programs that they have experienced in their classrooms and their perceptions of
those applications being used to collaborate digitally. Focusing on digital applications,
every participant is currently using the Google Suite of software. Specifically, they are
using Google Docs for word processing, Google Slides for presentations, and Google
Sheets for spreadsheets.
All the participants concluded that Google Suite’s built-in collaborative tools
made them beneficial for collaborating, participant 001 discussed that “Google allows me
to comment on their document with immediate feedback, sometimes when they are
currently writing in it, and it immediately helps them complete the work without having
to raise their hand or missing something.”
Participant 003 and 004 explained that they use Google because it is “easy for the
students to use, they are familiar with it, and they are able to navigate it easily.”
Participant 007 stated “I like using Google when they are working with each other. They
can type to each other using the chat features in Google.” Participant 008 stated: “Our
school district dictates what we can use, and they want us to use Google Suite.
Specifically, we use Google Docs and Google Slides. When we use Google Suite, the
students tend to use the communication features to chat socially rather than for working
collaboratively. It seems to be more of a distraction then a benefit.”
Participant 011 stated “The main platform that we use in the Google platform, and
I am stuck using it since that is what the district is providing us. Some people love
Google stuff but I don’t but that is what we have so that is what I am using.” Participant
012 stated “I mostly use Google for teaching purposes. I don’t use the Google features for
interactivity but more for presenting. I use other interactive programs and put them into
the Google presentation, like a PDF in Notability.” Participant 013 stated “The students
use Google Slides to create presentations together. I use Google Docs to organize
materials but not to teach with.”
Participant 016 stated “We just use the Google Suite in my classroom to organize
my presentations. We use Google because we were told to by the district.” Participant
017 stated “I utilize Google Sheets from time to time and other Google Suite stuff to
collaborate in. We use Google Slides a little bit.” Participant 018 stated “The students are
more familiar with Google, and it is easy for them to navigate. I can communicate and
give comments through Google to the students, and I like that.”
Subtheme 1a: Student Technological Needs. All the participants discussed that
the students need technological skills to be able to collaborate in digital activities. They
need to use software that has a collaborative tool that they can use and know how to use.
Of the participants interviewed, the consensus was that they felt that Google Suite worked
well to collaborate since they could be working digitally together in the same room or at
different locations and still be able to communicate with each other while working on the
same activity at the same time, participant 001 stated “I have tried many collaborative
apps, but the biggest student buy in, since it is easy to use, has been Google, so we have
stuck with that one for collaboration.” Participant 003 stated” The chat is used in Google
to let the students speak back and forth. This works well when they are not in the same
room at the same time.” Participant 004 stated “Google is a user-friendly program that
allows the students to collaborate and to allow me to collaborate with them.” Participant
007 stated “They can work in groups using Google, it’s kind of like the breakout rooms in
Zoom.” Participant 010 stated “Collaborating in Google while in the classroom works
better than when they are collaborating in different locations. It is better when they are
collaborating at the same time so they can get immediate feedback from their partner or
teacher and Google Suite does this.
Participant 011 stated “Google is easy for the students to navigate and use as well
as being a great tool to collaborate.” The chat function can be used by anyone that has
access to that activity. Links can be embedded in the chat function to help the student.”
Participant 012 stated “Most students are visual and like to talk so using Google they can
visually learn and work together. They are typing instead of talking so they are
collaborating.” Participant 013 stated ”We are trying to go into the digital realm because
society deems it necessary and Google has met that need with their collaborative tools
that can be used in person, face-to-face, or in a digital environment.”
Participant 017 stated “I use Google’s collaborative tools to complete group
projects. The students can collaborate together in the classroom or at home at the same
time. They can work together in their group projects. Google’s collaborative tools like the
chat feature or just being able to work on the same document at the same time, even in
different locations, helps them complete those projects.” Participant 019 stated “We
collaborate by sharing the work back and forth and commenting as we go. The students
work together in the document, I can add my thoughts or links into the document that
they can all see, and this can be done in live time or when they log back in, they can see
the comments. Google makes this interaction pretty easy.”
Theme 2: Communication Skills
The 13 participants that were interviewed described the communication skills that
they have experienced in their classrooms and their perceptions of those skills being used
to collaborate digitally. The consensus of all the participants was that communication is
important for collaboration. Without the ability to communicate with either the teacher or
the other students, there is no collaboration happening, participant 001 stated “I have to
say that I have not been overly impressed with their communication skills. They will
communicate to the prompt, and they will communicate with me but during a breakout
room or a chat within a document or discussion board, they’re not legitimately
communication past a shallow level with one another.
They are going through the motions because that is what is expected but I do not
see meaningful engagement which is not getting the benefits of that collaboration.”
Participant 003 stated “Communication skills are poor. If the kids are interested in
something, they would rather text each other but if it is something they are not interested
in, they struggle to communicate. In school, they do not want to communicate 1:1. Even
after I give comments on their work in Google, there is nothing back from them. There is
no interaction or collaboration.” Participant 004 stated “Their communication skills are a
little bit lacking right now and I don’t know if it is because they are interacting with less
people now. When we use breakout rooms for them to communicate with each other I
will pop in and some of the groups are complexly silent where others have assigned their
own roles and they are collaborating well. So, I think sometimes with their collaboration
in digital activity, their communication skills, at least for like traditional communication,
talking, sharing, are a little bit lacking.”
Participant 007 stated “When communicating, they like to text-talk rather than
speak out loud. When we work in a Zoom, they would rather type into the chat box rather
than unmute and speak to each other. They have a hard time communicating exactly what
they want to say. They think you can understand what they mean if they type the bare
minimum, they’re like, oh well, that’s what I meant. Well, that isn’t what you typed so I
don’t know. So, they are not great at explaining what they want to say to the rest of the
group.”
Participant 008 stated “The kids communicate socially. They do not necessarily
communicate based on that the task is that’s given. Students tend to communicate in an
abbreviated way, kind of a code. If they are engaged in the assignment and wanted to get
things done, they communicate and they stay on task but if you have a lot of students,
they will disengage and just sit and not communicate. By the time the task is done, they
are still sitting in the background not communicating or collaborating.” Participant 010
stated “Ok, when they are in a digital activity, face to face, they communicate better than
if the students are not together. They can still work in Google Slides or whatever in the
same classroom or at the same time, they do a lot better when they are in the same room.
If they do not have the immediate feedback from the teacher or the other student, they
struggle more.
The communication needs to be immediate and ideally in person. Their need for
assistance or their need for feedback is much better when we are present with them rather
than trying to assist digitally.” Participant 011 stated “Immediate feedback, especially in
math is needed so they know if they are getting it or not. So, teacher communication is
needed right then. Some curriculums help foster good communication for the kids where
it has back and forth discussion built in. It is important for all the teachers to use
communication tools to help prepare the kids to communicate.” Participant 012 stated
“Nothing beats a good conversation. A video can communicate the content to the student
just like a conversation. Then the students goes back and communicates what was
communicated and discussed it or highlights the key words and points. I think groups
should be two or three students because if you have more than three somebody does not
speak up.”
Participant 013 stated “Their communication skills are best when it is direct. To
collaborate, you need a discussion. On a message board, I am trying to get them to
interact with text, but they do not interact at all but if I message them directly, they will
100% respond to me and engage in a fairly sophisticated dialogue with text but not on the
message board.”
Participant 016 stated “Using our curriculum, our students work together on
digital simulations, and they are supposed to discuss what they are seeing in the
simulation. If this is verbal or in text, they need the vocabulary to be able to communicate
what they are seeing. Sentence starters with the vocabulary words will also help. So, the
kid basically has to be taught how to communicate at a level that is academic to be able to
work together.” Participant 017 stated “The communication skills of my students are on a
spectrum. I have students that have cameras on, do a lot of body language, heads are up,
and they are willing speakers, so they are successful. I have others that will not engage,
chat either verbally or textually, and they are not successful.”
Participant 018 stated “Communication for me, since I teach three different
secondary grade levels, gets better as they get older. I have to help the younger grades
more than the older grades.” Participant 019 stated “Listening to the teacher, listening to
each other, and listening to what is actually being said is so important to be able to
communicate and collaborate.”
Subtheme 2a: Student Engagement. Several of the participants explained that
communication equals engagement that equals success in the activity they are working
on. They feel that without communication in either written or verbal form means that the
student is not engaged and is not learning, participant 001 and 011 explained that
“Success is when they work on the activity together while communicating wither by
talking or typing while staying engaged. Communication increases engagement because
to engage in of itself is the willingness to engage.” Participant 017 stated “When I am
checking for communication, I am really checking for engagement. Engagement in the
activity leads to open communication which results in success.”
Subtheme 2b: Student personality. Another participant felt that introverted
students are sometimes more successful. Participant 004 stated “If a student is introverted
when working digitally and collaboratively, they struggle communicating digitally, they
can still be successful when completing the digital activity.” Two participants felt that
introverted students communicated better on digital activities since they could think about
their response then type their response before hitting submit, participant 003 and 018
suggested “An introverted student has the ability to speak their mind a bit more in a
digital environment. Introverted students do better in the digital realm rather than face to
face. Having the ability to collaborate digitally can reach both introverted and extroverted
students. Introverts excel when using the chat function in Google Suite or other digital
tools.”
Theme 3: Leadership Skills
The 13 participants that were interviewed described the leadership skills that they
have experienced in their classrooms and their perceptions of those skills being used to
collaborate digitally. All the participants agreed that leadership is an important student
skill when collaborating. If there is no leadership either designed into the activity or
someone is not willing to take that role, then very little collaboration will occur,
participant 001 stated “Students are still trying to figure themselves out and their
relationship to their peers. So, taking a step towards the leader can be very difficult.
Conversely, when someone does take complete control then collaboration is
gone, and everyone just puts in their part rather than collaborating on it. I would say the
collaboration skill that I see most effective is a balanced leadership. You do not need
somebody who is going to 100% say that this is what we do, but somebody who’s willing
to guide the conversation to say, here is our goal and talk with the people to made
decisions moving forward.”
Participant 003 stated “There is not enough leadership, and this is something that
the students really need to work on. Self-advocacy, I think lends itself to leadership which
is important when you are collaborating.” Participant 007 stated “The students need to
have a relationship with each other. You cannot just throw a group of students that do not
know each other into a group and expect them to collaborate. They need to have a level of
comfort. Sometimes having their friends in a group help and sometimes it hurts. They
need to be comfortable enough to feel confident enough to take part so they can
collaborate and lead.”
Participant 010 stated “My students all have IEPs, so I need to direct them on
what to do. I structure my lessons, so the students know what to do and how to do it in the
group setting. We are working on those skills for them to be able to work together.”
Participant 011 stated “The teacher has to teach the student how to be a leader by first
telling them they need to be the leader. Then they teach how to communicate, use proper
language, and use the chat and so on.” Participant 012 stated “Students need to show their
work to the group to share what they know. Then they work together again, and that
student is in charge of that smaller group, and they take that role seriously to be
successful.”
Participant 013 stated “Ok, here is a math problem and I want you to go on a
digital whiteboard and figure it out. My higher order students will jump in, and they will
make it work. But the majority of the students will need to have roles assigned to them.
You are the leader, you are the recorder, and so on. These roles need to 100% be taught.
Very few will take leadership on their own.” Participant 016 stated “Students need to feel
that they have something to offer so they have to be built up with their self-esteem before
being put into that group where they contribute. They need to be given positive
reinforcement. They also have to advocate for themselves and be self-empowered when
somebody is not pulling their own weight.” Participant 017 stated “Lack of leadership
will lead to silence. Leadership is needed by way of the student more then by the
teacher.”
Participant 018 stated “Self-advocacy lends itself to leadership. If you are not
saying anything and speaking up and being part of the group digitally you can really get
lost. You can really sneak away.” A participant went on to explain that students that are
self-advocates are likely to become the leaders in an activity that does not have
predesigned roles, participant 012 stated “Self-advocacy in collaboration lends yourself to
leadership. This balanced leadership is needed to collaborate, someone is needed to guide
the conversation and make decisions based on that conversation.”
Theme 4: Critical Thinking Skills
The 13 participants that were interviewed described the critical thinking skills that
they have experienced in their classrooms and their perceptions of those skills being used
to collaborate digitally. All 13 participants felt that critical thinking has to be taught and
modeled to be effective. Based on 12 of the 13 participant experiences and perceptions,
most secondary students have critical thinking skills. Participants 003 and 004 feel that
with increased digital activity usage in the classroom, critical thinking has improved,
participant 001 stated “All the critical thinking in the world depends on, what I’ve seen,
as somebody actually organizing if for people.
Unfortunately, it seems to be drawn from hierarchical groups that want somebody
to tell them what to do and that is it. When people are faced with too many decisions,
they can’t think of what to do.” Participant 003 stated “The teacher knowing the students
and the students being comfortable actually helps them to critically think because critical
thinking is hard. They often want the easy way out and they will just sit there until
someone else solves the problem for them. The critical thinking overlaps with
communication because they may be thinking critically but unable to communicate it.
They get stuck on how to say it. I think in my class, my critical thinking level, their skills
have gone up a little bit because they have the opportunity to express their feeling, ideas,
thoughts, and options without someone staring right in your face.”
Participant 004 stated “Critical thinking has increased due to the ability to type
thoughts and opinions rather than verbally discussing in a face-to-face classroom.”
Participant 007 stated “So, for critical thinking, kids don’t like to do things step by step,
they just want to get to the end. So, when they have to, like, go through a lab activity
which is step by step and explain what happened, they just explain the end result. They
don’t necessarily explain how they got to that result if it is not already laid out for them
step by step. So, I break up the question into those steps that they can then answer, they
are not apt to do that on their own.”
Participant 008 stated “The key to critical thinking is modeling. I kind of feel like
what you are looking for in the assignment is based in the instructions. Critical thinking is
a step-by-step process that they cannot get to unless modeled. When they cannot get
there, they will bow out and not even try.”
Participant 010 stated “Well, I think when they are working together, they are
critically thinking. What ends up happening is that they sometimes hit a snag in
something, whether it be the digital format or something else, then they get a little hung
up, so it is like hitting a wall. Rather this bump should just be a bump and not something
that stops them. That is where the critical thinking is needed. They may feel
uncomfortable and simply not know what to do. We need to structure this so they know
how to get help so they can continue.”
Participant 011 stated “I feel that my students are all over the spectrum when it
comes to critical thinking. Some students answer all the questions that are designed to be
higher order of thinking and others are just going through the motions and others are not
engaged at all. It is more difficult to see the critical thinking in a digital activity since I
cannot see them doing it and I am not interacting with them face to face but rather in a
chat or message board. The question structure has to help with the higher order of
thinking.”
Participant 012 stated “Critical thinking has to be taught no matter if it’s on paper
or digital. You have to teach critical thinking, not just ask to critically think. Questions
have to be asked all along the way that models critical thinking. The questions guide the
critical thinking. Critical thinking can also be taught during a discussion, person to person
or in a discussion board. Groups of 2 to 3 are best so everyone participates.”
Participant 013 stated “I think, when it comes to critical thinking in a digital
environment, there are two different kinds of kids. There are the kids that sort of keep at
it and will end up with some critical thinking so they can finish it; they will find a way.
Then there are the kids that will do it as the questions guide and if they don’t understand
or if it requires more thought they will abandon it. The critical thinking has to be
encouraged and expected.” Participant 016 stated “Critical thinking has to be scaffolded
and chunked by explaining what has to be done first, second, and so on. Most students are
not able to just jump in and scaffold themselves; maybe 2 out of 20 can. Ok, so I have
found that I have to model critical thinking. If I give them a task, I will model it for a few
months and then often with my higher students I will not have to scaffold any further.
The other students may need additional time to make revisions and alterations with
sufficient resources and time to complete.”
Participant 017 stated “In my experiences, my students try too simply everything.
This is even more so since we have so much technology in the classroom now. The
students feel that the answer must be short and easy. Their work then lacks the rigor that
is needed for critical thinking. An example is in our current unit, the question asks what
happened to the snow that is now gone; their response is it melted. That response is too
simplified, but the curriculum doesn’t really make it much more in depth. So, the
curriculum has to have questions that foster critical thinking, and those responses need to
be modeled.”
Participant 018 stated “For critical thinking skills, I think I have leaders who
critically think. Those leaders’ model those critical thinking skills; the teacher has to too.
The students and the teachers also need to have personal connections before the learning
of the content can happen so they feel that they fit in and can share.” Participant 019
stated “There is no critical thinking happening in the classroom, especially when using
technology. They are not thinking outside the box, they are not thinking cause and effect,
they are just focused on the fastest answer and the final grade. They are not concerned
about the process to get done. The curriculum has to use questions that meet those needs,
or they will not happen.”
Theme 5: Problem Solving Skills
The 13 participants that were interviewed described the problem-solving skills
that they have experienced in their classrooms and their perceptions of those skills being
used to collaborate digitally. All the participants felt that problem solving skills are
related to critical thinking skills, but it can be separated by technology concerns and
collaboration concerns.
Participant 001 stated “Problem solving often does not even extend to asking the
teacher what to do next. I see very little problem solving from student to student. I see
problem solving being one student saying here is the answer because I knew how to do it
and the other students just copy it and move on. Problem solving needs to be organized
for people to be able to collaborate.
Participant 003 stated “Problem solving skills are the ones we are looking at
specifically to be able to collaborate. Critical thinking and problem-solving skills run
hand and hand. The problem-solving skills are more when we run into a technology issue,
or something goes wrong, and we need to solve it to move on.”
Participant 004 stated “For my virtual students, I feel that problem solving has
greatly slowed. It is more difficult for them to learn in the virtual environment so problem
solving falls off. I think one of the biggest issues with problem solving is that students
that are comfortable with the technology can problem solve without asking for help and
they can also support their peers and even the teacher at times to problem solve
technology issues but those who are not comfortable do not ask for help from their peers
or teachers and just fall behind.”
Participant 007 stated “Some problem solving involves getting me, the teacher,
into the activity so I can help solve wither the technological issues or the interpersonal
issues of the students. They do use the chat to quietly contact me to help. Many times, if
something does not work, rather than trying to solve the issue, they will just not do it and
blame the technology. For example: when a YouTube video does not load, instead of
searching for it through Google they just don’t do it.” Participant 008 stated “Problem
solving covers a few different lenses. One is that my PDF won’t load, another is the video
did not load, and other is that the person I am working with is not helping. Home life can
also be a problem for example, I am working on my project at 2:00 AM and no one can
help me at home and the teacher will not respond until much later. Those kinds of
problem-solving skills are needed digitally versus the literal critical thinking skills needed
for content.”
Participant 010 stated “They are very good at problem solving when it comes to
texting and social media but not so much when working on schoolwork. Problem solving
when communicating is an issue since they can’t spell, or grammar is incorrect, or they
are trying to abbreviate their words. They start to feel overwhelmed if they don’t have
guidance and they shut down.”
Participant 011 stated “I think kids have come a long way with problem solving
skills. I explain that these skills will benefit them when they are older. To be an
independent learner, even when collaborating, they need to problem solve when
something goes wrong. They have learned to find creative ways to get the job done. Some
of this has been taught and modeled and some has been forced. We need to be consistent
and not just throw our hands up when problems arise.”
Participant 012 stated “I think that working in a digital environment makes it
difficult to problem solve. I don’t think the student is engaged enough to make them want
to problem solve through any issues that they have. Participant 013 stated “There are two
types of kids in my experiences; the one that sticks to it and the one that quits. The ones
that stick to it are good problem solvers and the others are not good problem solvers. A
lot of the issue is just persevering and not giving up.” Participant 016 stated “I find
myself saying that it is ok to not know how to do something and it is ok to try and figure
it out. I share that with my students. Because your high kids are not ok with ambiguity, so
you have to calm them down and the lower kids don’t even want to think so you need to
engage them.”
Participant 017 stated “The curriculum needs to build in problem solving skills
right in the lessons. I try to increase the rigor of the curriculum to include problem
solving. Problem solving skill building needs to be built into the teaching.” Participant
018 stated “For my students, when they are stuck, they definitely speak up, you know,
and it is more than 1. I do have other students that will just put their hands in their laps
and do nothing if it does not work the way they think it should or it becomes too
complicated they won’t problem solve through it.” Participant 019 stated “Yes, problem
solving needs to be taught. Even though they say that teaching them is old school it is
necessary for them to be able to collaborate and get work done.”
Subtheme 5a: Student Proficiency. Participant 001, 003, and 012 explained that
when it comes to technology, they find that the students are proficient. “The students are
able to figure out what is wrong with the computer, tablet, or program often before many
others can.” Participant 001 stated” Sometimes I ask them how to fix an issue I am
having with the device or program. I will have one or two students in each class that are
my go-to students that I will send the other students to if they need technical support.
They are true problem solvers.” Participant 003 stated “Technology problem solving
skills are pretty good. The problem solving is more of the technology stuff that they can
help with.” Participant 012 stated “In smaller groups they can problem solve together
when there is a technology issue.”
RQ2
RQ2 was: How do teachers perceive and describe effective digital collaboration
strategies among secondary students? Three themes emerged from the semistructured
interviews of 13 participants: collaboration skills and strategies, collaboration challenges
and successes, and instructional practice impact.
Theme 1: Collaboration Skills and Strategies
The 13 participants that were interviewed described their perceptions on
collaboration skills and strategies needed to be effective when working on digital
activities. Several of the participants felt that the students need to feel safe or comfortable
in the class to be able to collaborate. Participant 001, 003, 008, 013, and 019 explained
that “they need to feel safe and comfortable in their environment will help them feel
confident and free to collaborate, otherwise they are not going to participate or
collaborate.”
The strategy from these participants is to ensure that the students have a safe and
comfortable environment where they feel safe to share their thoughts and ideas without
being negatively criticized.
Several of the participants explained that assigning roles to the students would
increase the effectiveness of their collaboration on the digital activity. Participant 007 and
008 explained that by assigning group roles to people would be helpful so they know
what to do. This way “they have a job to do, and this will help with them working
together.”
The strategy from these participants is to assign the students their own roles with
specific instructions to what that role should do. This will structure their work so they
may feel confident in their input.
Modeling how to collaborate was addressed by several of the participants.
Participant 010 stated “I have to model how to collaborate while I am working with them
on the digital activity. The students lack experience in collaborating and I have to help
them learn how to collaborate by modeling it with them in the activity itself. Similarly,
participant 011 stated that the students do not know how to collaborate digitally and need
to be shown how to do it; either by assigning roles or demonstrating.” Participant 017 and
participant 019 similarly stated that “the students’ needs everything there for them, so
they can check it off as they go; this will lead to effective collaboration on digital
activities.” The strategy from these participants address the need to model and educate
how to collaborate in digital activities. By interacting and modeling with the students on
the digital activity, models the expectation on how to collaborate.
Theme 2: Collaboration Challenges and Successes
The 13 participants that were interviewed described their perceptions on
collaboration challenges and success when working on digital activities. Focusing on the
challenges, all of the participants addressed the need for engagement by the students to be
successful. This was referred to as “buy in” by participant 001 and “motivation” by
participant 004 and 007. Participant 001 stated “The students have to buy into the work.
This is the same as in the physical classroom where they need to want to do well to do
well. This is even more apparent in a digital activity since they can hide easily, especially
if there are multiple people working in the same activity. They just need to log into the
activity and try to collaborate.”
Subtheme 2a: Student Distractions. Similarity, participants 004, 007, 011, and
013 address the need to remove distractions to be able to increase engagement. These
distractions include other duties such as baby sitting or helping with siblings or even
other adults in the household. Participant 003 stated “Access to help at home is key when
trying to get them to engage. If they do not know how something works or how to get the
information, there isn’t anyone at home to ask or those that are at home do not know how
to help. The students also may be competing with someone who is too engaged and
dominates the conversation within the digital activity.” Several of the participants
expressed that behavior also creates challenges for the students. Participants 008, 010,
and 012 experience off task behavior such as not engaging, not turning on the camera, not
responding when directly asked, and lack of concern for learning.
Subtheme 2b: Student Success. Focusing on the success, all of the participants
addressed that there are successes for many students when collaborating on digital
activities. Several participants expressed that introverted student made gains in digital
activities rather than in a face-to-face activity. Participants 003 stated “A student that is
an introvert, like me, kind of opens up in a digital activity. I feel safer when I am not in
person with others. I can be more of myself and think through what I am typing rather
than trying to verbalize it in the classroom.” Participant 004 stated “Students that are
introverted by nature seem to flourish in the digital environment because they can
comment on things with far less fear of being rejected in conversations.” Participant 011
stated “Rather than using the audio feature while working, my introverted students tend to
like to use the chat function and they communicate far more when they type then when
they are working in person. They do a really nice job!” Participant 018 stated “If the
student has more of an introverted personality, they tend to speak their mind more
because they are not talking one-on-one. They are talking with their fingertips and not
their mouths. In the classroom, I tend to lose the introverts over the extroverts but on a
digital activity, they tend to shine.”
Subtheme 2c Student Engagement and Experience. When a student engages
and experiences success in the digital activity, their engagement and collaboration
increase. Participant 003, 004, 011, 016, 107, 018, and 019 explained that when the
students use the resources available to them, as designed, “they will be successful.” Once
they are successful, they will use more of the resources to become more successful. This
led to them learning how to communicate effectively since they want to share their
success and that success makes them and their peers happy.
Theme 3: Instructional Practice Impact
The 13 participants that were interviewed described their perceptions on the
impact collaboration on digital activities has on their instructional practices. All of the
participants explained that the activities must have explicit directions to ensure
collaborative success. Participant 001 stated that “step by step instructions are needed,
especially helpful to the students and the parents if those directions are in video form.”
This is also beneficial to students that are absent or just need extra help.” Participant 003
stated “The activities need to be step by step which means I need to slow down as a
teacher and make sure everything is aligned. I need to make sure everything makes sense.
I may even give it to my son and ask if it makes sense from beginning to end. Similarly,
participants 007 and 011 state that step by step directions are needed and make sure they
work by taking sufficient time to make sure the instructions work. Participants 013 and
017 stated “Solid pedagogy is needed when creating or explaining activities in step-
bystep ways. They need to be able to read the activity and do everything it says, and it has
to work.”
Participant 012 states that the voice of the teacher has to be in each slide, just as if
the teacher were standing there explaining. Participant 001 stated that the best way to do
this would be to record yourself explaining step by step.” Once the digital activities are
clear, concise, online, and ready to be used, participants 008, 010, and 019 explained that
“the teachers’ time is much better used from that point on. All the directions,
explanations, and resources are complete, the teacher can now focus on the student work.
Since everything is in place, the rest of the work time is dedicated to collaboration with
the students.”
Summary
An investigation into exploring collaboration experiences and perceptions in
digital activities among secondary education teachers was conducted. Through a basic
qualitative study, 13 participants were interviewed involving their experiences and
perceptions of digital collaboration skills among students and how teachers perceive and
describe effective digital collaboration strategies among secondary students. To maintain
a trustworthy study, steps to maintain credibility, transferability, dependability, and
confirmability were described as they applied to this research. Findings were broken
down by individual research questions.
RQ1 involved what secondary teachers’ experiences and perceptions are of digital
collaboration skills among students. Five themes emerged from semistructured interview
with 13 participants: technology accessibility, communication skills, leadership skills,
critical thinking skills, and problem-solving skills. Four subthemes also emerged from the
interviews: student technological needs, student engagement, student personality, and
student proficiency. These themes and subthemes provided evidence that technology
accessibility, communication skills, leadership skills critical thinking skills, and
problemsolving skills are all needed to collaborate effectively on digital activities.
RQ2 involved how teachers perceive and describe effective digital collaboration
strategies among secondary students. Three themes emerged from the semistrutured
interviews of 13 participants: collaboration skills and strategies, collaboration challenges
and successes, and instructional practice impact. Three subthemes also emerged from the
interviews: student distraction, student success, and student engagement and experience.
These themes provided evidence that there are needed collaborations skills and strategies
for students to collaborate effectively on digital activities that can have an instructional
practice impact.
Based on data from interviews and results, I provide interpretations of findings in
Chapter 5. I also provide limitations of the study, recommendations for future studies
based on data, and implications for findings involving social change.
Chapter 5: Discussion, Conclusions, and Recommendations
The purpose of this basic qualitative study was to explore secondary teachers’
experiences involving implementing digital collaboration strategies and perceptions of
effective digital collaboration strategies among secondary students. The nature of the
study is qualitative and involved using a basic qualitative design. Thirteen secondary
school teachers participated in this research involving virtual semistructured interviews. I
conducted this study to address minimal research involving strategies used by secondary
school teachers to teach students properly about collaborating using digital activities. Key
findings from this study indicate technology accessibility, communication, leadership,
critical thinking, and problem-solving skills are perceived by secondary teachers as
needed for students to collaborate in digital environments. Participants also described
effective digital collaboration strategies that can be used among secondary students.
Interpretation of the Findings
I developed two research questions to explore experiences and perceptions involving
secondary teachers’ collaboration skills among students and how those teachers perceive
and describe effective digital collaboration strategies among students. In this section, I
provide an analysis based on research questions. These research questions were:
RQ1: What are secondary teachers’ experiences in terms of teaching and
implementing digital collaboration strategies?
RQ2: How do secondary teachers perceive and describe effective digital
collaboration strategies among secondary students?
During the data analysis phase, eight overarching themes and seven subthemes
emerged. Technology accessibility, communication, leadership, critical thinking, and
problem-solving skills were themes and student technological needs, engagement,
personality, and proficiency were subthemes. Collaboration skills and strategies,
collaboration challenges and success, and instructional practice were emerging themes
from the analysis. Student distractions, student success, and student engagement and
experience were subthemes. This research confirms and extends knowledge based on the
literature discussed in Chapter 2.
RQ1
Findings suggested that in addition to accessibility to technology, students need to
have strong communication, leadership, critical thinking, and problem-solving skills to be
able to effectively collaborate using digital activities.
Findings suggest that teachers and students prefer to use Google Suite as their
primary collaborative software tool due to its familiarity and ease of use. Gan et al.
(2020) said technology has become a major component in educational systems,
specifically Google Docs. Google Docs can lead to more successful products; online
word processing tools can be used to encourage participation among students where
participation in anonymous and collaborative writing via Google Docs leads to more
successful products. Communication skills, both between students as well as students and
teachers, is needed to be able to convey information back and forth to accomplish digital
tasks. Hughes et al. (2018) said people are required to be able to use collaboration skills
to accomplish tasks in digital environments; this confirms the need for collaboration
skills. Without communication, there is no engagement, and without engagement, there is
no work being completed. Leadership skills are needed when there is to be collaboration;
leadership needs to be assigned, explained, and modeled, or students need to take
leadership roles on their own to be able to collaborate. Critical thinking skills need to be
taught and modeled by teachers. Problem solving skills are needed to not only solve
technological problems that may arise, but also when it comes to digital activities; these
skills also need to be modeled and taught. According to Rahman (2019), only knowledge
is not sufficient to make students succeed in the world. Students need to attain 21st
century skills like problem-solving, creativity, innovation, metacognition, and
communication to endure in the modern world. Problem-solving is one of the
fundamental human cognitive processes.
Vygotsky and Kozulin (1986) said when cognition is shared between participants,
learning occurs. Vygotsky said learners experience increased understanding when
collaborating together, using digital tools, such as Google Suite, in a collaborative project
or activity. Based on analysis of this research, there are skills needed to effectively work
collaboratively such as communication, leadership, critical thinking, and problemsolving.
Siemens (2005) said learning occurs when it is distributed within a network of
several individuals or resources, such as a computer with information access and
individuals that have knowledge of the content being shared. It also should be social in
nature where the shared goal is understood, and individuals are helping each other attain a
shared goal. Technology enhances the collaborative learning experience, and data is able
to be recognized, shared, and interpreted to be meaningful.
My findings extend teachers’ knowledge of 21st century skills needed by students
to be competitive and successful. These skills are needed to effectively collaborate using
digital activities (Rahman, 2019). If any of these skills are lacking, then collaboration is
less effective, and there are deficiencies in the educational process involving the digital
activity.
RQ2
Findings suggested that there have been many challenges and successes in the
secondary classroom when students are collaborating and from these successes and
challenges, strategies and skills can have an impact on teachers’ instructional practices
that will help students become better collaborators while working on digital activities.
The findings suggest that students need to feel comfortable and safe in their
digital activity to be able to share their thoughts and ideas without being negatively
criticized; this needs to be modeled and taught by the teacher. The teacher needs to model
how to collaborate in a digital activity where a safe environment is created. The research
suggests that a safe environment is needed, the students need to engage in the activity to
be able to actively collaborate and efficiently learn (Frazier & Trekles, 2018; Frisch,
2019; Herold, 2016). The engagement is dependent on the lesson creation with best
practices used by the teacher as well as using engaging digital tools within the digital
activity. Collaboration needs step by step instructions with defined roles of each student
to create an efficient and effective learning environment within a digital activity
(Zarrinabadi & Ebrahimi, 2019). Teacher feedback then needs to be given to ensure
success in the digital activity (Gentrup et al., 2020).
The results of my research supported the idea that many secondary education
teachers lack sufficient knowledge to apply collaborative strategies in the classroom
(Howell, 2018). This research led to strategies that can be used in secondary classrooms
to benefit the teachers and students when collaborating. First, the teacher needs to model
how to collaborate in a digital activity where ideas can be shared without the fear of being
criticized. Second, student engagement is needed by using structured lessons that use
effective and engaging instructional practices and tools. Lastly, lesson planning needs to
include defined roles where each student has specific steps to complete the assignment
and what their role is in that assignment (Gentrup et al., 2020; Roberts & Inman, 2021).
My findings confirmed the knowledge of strategies that teachers may use to help
their students collaborate when collaborating in digital activities. First, the teacher needs
to model how to collaborate in a digital activity where ideas can be shared without the
fear of being criticized (Frazier & Trekles, 2018; Frisch, 2019; Herold, 2016). Second,
lessons need to be structured using effective and engaging instructional practices to
increase engagement (Zarrinabadi & Ebrahimi, 2019). Third, lesson planning needs to
include defined roles where each student has specific steps to complete the assignment
and what their role is in the assignment (Gentrup et al., 2020; Roberts & Inman, 2021).
The gap in research is that there is minimal studies about strategies used by secondary
teachers to teach students properly about collaborating in digital activities (Martin et al.,
2018; Mirela, 2018). These strategies could help build communication, leadership,
critical thinking, and problem-solving skills that are needed to collaborate in digital
activities effectively and efficiently.
Limitations of the Study
Limitations to trustworthiness were minimized since I was able to apply planned
strategies for credibility, transferability, dependability, and confirmability. Saturation was
a concern since schools and school districts in this area are small. Participant time
constraints were also a concern since the interviews could take 30 to 45 minutes and the
participants’ time is limited due to busy schedules and the need to set aside time to
complete the interview. I did not give my opinion or any other action that would result in
the participants being influenced to answer the interview questions I was asking
differently. I did not conduct any interviews with teachers that work in the same building
that I work in and I am not in an authoritative position of any of the participants.
Recommendations
While conducing this study, I gathered information about secondary teachers’
experiences and perceptions of digital collaboration skills among students and confirmed
strategies that can be used to help secondary teachers teach students how to collaborate.
An additional area for research could be the same research questions but instead of
secondary teachers, the research could focus on elementary classrooms. Another possible
area of research would be to analyze current curriculums for secondary classrooms and
analysis of the skills being taught in the curriculum itself. Analysis of communication
skills, leadership skills, critical thinking skills, problems solving skills that are scaffolded
within the curriculum.
Implications
The findings of this study suggest that students need to feel comfortable and safe
in their digital activity to be able to share their thoughts and ideas without being
negatively criticized; this needs to be modeled and taught by the teacher. Modeling is
needed by the teacher to teach the students how to collaborate in a digital activity. The
research suggests that once a safe environment is created, the students need to engage in
the activity to be able to collaborate and learn. This relates to Vygotsky and Kozulin’s
(1986) and Siemens connectivism theory (2005) by showing that cognition is shared
between the students when they collaborate using technology to complete a task or
project in a digital environment. Connections are also made with digital citizenship
(Buchholz et al., 2020) where the question about how we can use technology to engage
our students in a digital environment is answered with using strategies such as building
collaboration skills to meet those needs. Online collaboration studies also support the
need for leadership skills that helps with self-regulation while working in a digital
environment (Jolly et al., 2020). Lastly, cloud-based technology supports social learning
since the technology is improving and increasing with more devices per student, better
and faster internet access, as well as the need for teachers to still guide the student
through the content confidently, with a purpose, and collaborative in nature (Chang et al.,
2018). The student engagement is dependent on the lesson creation with best practices
used by the teacher as well as using engaging digital tools within the digital activity.
Social change refers to any significant alteration over time in behavior patterns
and norms. Theories of social change admit the likelihood of resistance to change,
especially when people with vested interests feel unsettled and threatened by potential
changes (Levine, 2018). Many secondary teachers in the classroom are preparing students
for their careers that require technology and collaboration skills using current
collaborative strategies (Sulam et al., 2019). COVID-19 has forced teachers, students,
parents, and businesses into a fully digital environment. Before COVID-19, some
teachers were reluctant to embrace technology in their classrooms, but COVID-19 forced
them to embrace technological usage in the classroom which emphasize the need for
skills and strategies to be able to collaborate in the classroom (Aliyeva & Kelly, 2019;
Chick et al., 2020). As lesson planning and student success became the primary focus due
to change in instructional delivery platform from in-person to virtual, collaboration in the
digital environment became and continues to be a focus as we are still dealing with
COVID-19 restrictions going into the 2021-2022 school year (Aykan & Yıldırım, 2021).
The initial social change implication from this research was if teachers’ awareness
to design digital collaborative activities improves, then students may also benefit by
strengthening their online collaboration skills. Our educational system and our business
sector need to work together to ensure our society is properly prepared for collaboration
in a digital environment. This research has generated a few strategies that secondary
teachers can use to prepare their students to work within digital activities in an effective
and efficient collaborative manner.
Recommendations for practice would lead secondary teachers to use modeling of
how to collaborate in a digital activity where ideas can be shared without the fear of being
criticized and increasing student engagement by using structured lessons that use
effective and engaging instructional practices and tools. To both model and increase
engagement, the teacher needs to create lesson plans that include defined roles where
each student has specific steps to complete the assignment and what their role is in that
assignment.
Conclusion
The findings from this study came from a basic qualitative research design to
explore secondary teacher experiences implementing digital collaboration strategies and
their perceptions of effective digital collaboration strategies among secondary students.
The analysis of the teachers’ experiences and perceptions of digital collaboration skills
and the strategies students use to work collaboratively in a digital activity may assist
students and teachers with learning collaboration skills. The students can then apply these
skills in other facets of their lives such as future education and careers that rely on
collaboration skills working in a digital project or activity. I collected responses from 13
secondary teacher participants that met the following criteria: they have access to training
in technology usage, access to 1:1 digital devices and experience using collaborative
software where students collaborate on digital activities. Analysis based on these
participants’ responses to the research questions yielded information on the skills needed
to collaborate in digital activities and strategies that teachers can use in their secondary
classroom to prepare students to collaborate in digital activities. Communication skills,
leadership skills, critical thinking skills, and problem-solving skills are all needed to
collaborate in digital activities effectively and efficiently in a secondary classroom.
Further analysis yielded strategies that can be used in the secondary classroom. First, the
teacher needs to model how to collaborate in a digital activity where ideas can be shared
without the fear of being criticized. Second, student engagement is needed by using
structured lessons that use effective and engaging instructional practices and tools. Lastly,
lesson planning needs to include defined roles where each student has specific steps to
complete the assignment and what their role is in that assignment.
Students also viewed