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Section 1: Foundation of the Study
Background of the Study
Retaining talented employees is an ambitious challenge for any organization
(Dunnagan, Maragakis, Schneiderjohn, Turner, & Vance, 2013). American businesses
face a shortage of executive talent (Oladapo, 2014). Retaining knowledgeable and
experienced executives is required to respond proficiently to market challenges such as
consumer satisfaction. Competent executives may leave because they must perform for
uninspiring leaders. Retention intervention is a necessary strategy, specifically when
qualified executives leave corporations for other opportunities.
The purpose of this quantitative correlational study was to examine the attrition of
executives promoted within a company. The data instrument used in this study explained
the nature of the relationship that exists between the two independent variables (Xn),
direct leaders’ leadership styles (X1) and junior executives’ organizational commitments
(X2), and the dependent variable (Y1), junior executives’ intent to stay with the
corporation. The intent of this study was to understand how junior executives’ intent to
stay with a company relates to leadership style and organizational commitment. Retaining
the best employees of a company is vital to business success (Dunnagan et al., 2013).
Business leaders need to continuously invest in retention strategies to maintain a
competitive edge in the global market (Atif, Ijaz-Ur-Rehman, & Nadeem, 2011; Oladapo,
2014). Current trends in the global economy challenge human resource specialists’
abilities to maintain a perceptive employee retention program.
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Business leaders suffer from a shortage of skilled workers, loss of experience, and
lack of knowledge for many reasons (Mohd Daud, Mohd Abdul Nassir, Nurul'Ashikin
Izany, & Salwani Mohamed, 2013). The loss of executive talent creates a skills gap and a
shortage of executive-level leadership (Martin & Hunt-Ahmed, 2011). Business leaders
are in constant competition to recruit and retain the best talent available, offering
lucrative options to candidates (George, 2015). Literature on retention shows that job
satisfaction and organizational commitment can affect good junior executives’ intent to
stay with a company (Chen, Ployhart, Thomas, Anderson, & Bliese, 2011).
Junior executive is a title given to a novice executive training under a senior
executive. Senior executives expose junior executives to the company’s practices to
ensure uniformity and professionalism (Pang &Yeo, 2012). Retention of junior
executives provides consistent leadership experiences, teamwork, work ethics, and
problem-solving skills essential in the future of a company (Chen et al., 2011). Explored
in this study were the problem of junior executive retention and the relationship between
direct leader’s leadership style, junior executives’ organizational commitment, and junior
executives’ intent to stay with a company.
Problem Statement
Leaders’ retention is an issue, particularly at the executive level (Cappelli &
Keller, 2014). As 70 million experienced and skilled baby boomers retire, American
businesses face the challenge of hiring replacement personnel (Oladapo, 2014).
Information regarding the relationship between leadership styles and intent to stay is
3
important for company leaders who want to improve employee retention practices, lower
upfront costs of training new hires, and reduce the limited job fit between an employee
and the company. The general business problem was that executive-level attrition rates
from the retiring baby boomer generation may result in a shortage of qualified
replacement junior executives. The specific business problem was that some leaders lack
understanding of the relationship between a direct leader’s leadership style and junior
executives’ commitment and intent to stay with a company.
Purpose Statement
The purpose of this quantitative correlational study was to examine the
relationship between a direct leader’s leadership style and junior executives’ commitment
and intent to stay with a company. The two independent variables (Xn) were the direct
leader’s leadership style (X1) and junior executives’ organizational commitment (X2).
The dependent variable was junior executives’ intent to stay with a company (Y1). The
targeted population consisted of business managers from state and federal government
agencies located in the southeastern region (Alabama, Arkansas, Delaware, District of
Columbia, Florida, Georgia, Kentucky, Louisiana, Maryland, Mississippi, North
Carolina, Oklahoma, South Carolina, Tennessee, Texas, Virginia, and West Virginia).
This study provides management with specific variables that influence junior executive
retention. Executive-level attrition rates from the retiring baby boomers may result in a
shortage of qualified junior executives to replace the retirees. In order to aid in creating a
more desirable workplace, higher job satisfaction, improvement to the overall
4
organizational environment, and help in reducing the risk of company turnover and
higher unemployment rates, leaders need an understanding of the relationship between a
direct leader’s leadership style and junior executives’ organizational commitment with
junior executives’ intent to stay with a company.
Nature of the Study
The methodology of this study was quantitative research with a correlation
design. Quantitative methods involve examining the relationship that may exist between
two or more significant variables (Allwood, 2012). Shurbagi (2014) chose the
quantitative method to examine the relationship among transformational leadership style,
job satisfaction, and organizational commitment in a research study. The aim of this
study was to examine the relationship of leadership style, organizational commitment,
and intent to stay with a company and ensure alignment with the concept of quantitative
research method and correlational design. This section includes a discussion of the nature
of the study. I used a correlational descriptive design in this study by applying the
research methodology used by Vadell (2008) and the same variables. A quantitative
method with a correlation design involves examining the relationship between the
independent variables and the dependent variable.
Quantitative, qualitative, and mixed methods are the three research methods used
by researchers when conducting a study (Venkatesh, Brown, & Bala, 2013). The choice
of a particular research method depends on the focus of the study, the type of data used,
and the method used to analyze data (Venkatesh et al., 2013). A quantitative method was
5
the appropriate method because the focus of this study was the relationship between two
independent variables (Xn), leadership style (X1) and organizational commitment (X2), and
the dependent variable (Yn), intent to stay (Y1; Venkatesh et al., 2013).
A qualitative method was not suitable for this study because the goal of a
qualitative method is to understand personal experience, actions, and motivations, rather
than to challenge existing theories (Hays & Wood, 2011). Qualitative studies focus on
collecting and analyzing qualitative data (Elo et al., 2014). The mixed methods approach
presents challenges for a researcher considering various types of data and requires a
substantial amount of time (Cameron, 2011). Mayoh and Onwuegbuzie (2013) postulated
that a mixed methods research study requires a researcher to gather an extensive
collection of data and analyze the numerical data within a specific period.
The research method for this quantitative study was correlational relationship
design. A quantitative analysis can be either experimental or survey-type research, also
referred to as correlational research (Venkatesh et al., 2013). In an experimental study,
the researcher manipulates the participants to assess the effect of a specific intervention
on those participants (Venkatesh et al., 2013). A correlational research design was the
appropriate method for this study to investigate relationships without any manipulations
or changes to participants.
After consideration of the different research methods and related research designs,
a quantitative research method with a correlation design was selected for this study. The
quantitative method was the relevant research method for this study because the intent of
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the study was to focus on examining the relationships between variables (Venkatesh et
al., 2013). Correlational design was the appropriate quantitative design for this study to
investigate the relationship between variables without manipulating participants.
Research Questions
The focus of this study was how leadership style and organizational commitment
relate to a junior executive’s intention to stay with a company. The two research
questions that guided this study were as follows:
Research Question 1: What is the relationship between direct leaders’ leadership
styles and junior executives’ intent to stay with a company?
Research Question 2: What is the relationship between junior executives’
organizational commitment and intent to stay with a company?
Hypotheses
A set of hypotheses for each research question provided testable concepts to
answer the two research questions. The two independent variables in this study were
leadership style and organizational commitment. The following were the hypotheses for
the two research questions. For each relationship, there was a null hypothesis (H10) and
alternate hypothesis (H1a). The first two hypotheses relate to Research Question 1, and
last two relate to Research Question 2.
H10: Direct leaders’ leadership styles do not significantly statistically correlate
with junior executives’ intent to stay with a company.
H1a: Direct leaders’ leadership styles do significantly statistically correlate with
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junior executives’ intent to stay with a company.
H20: Executives’ organizational commitment does not significantly statistically
correlate with junior executives’ intent to stay with a company.
H2a: Executives’ organizational commitment does significantly statistically
correlate with junior executives’ intent to stay with a company.
Survey Questions
Clear and direct survey questions enabled the participants to choose a plausible
answer from a set number of responses. To collect data for this study, I asked survey
questions for each variable (see Appendix A). To comply with the agreement of consent
for using the leadership measurement instrument, I used five questions for the leadership
style variable.
Leadership style questions. To collect leadership style data, I asked the
participants survey questions obtained from the Multifactor Leadership Questionnaire
(MLQ) 5X-short form. The MLQ 5X-short form is best suited for research and
organizational survey, while the long form is best suited for training, development, and
feedback (Bass & Avolio, 2004). Following were the first five questions from the MLQ 5
X-short form that best suited this study. The license for using the survey authorized
display of only five questions in a research paper (Bass & Avolio, 2004).
Participants evaluated former directors’ leadership styles using a Likert-type scale
of 0 to 4 (0 = Not at all, 1 = Once in a while, 2 = Sometimes, 3 = Fairly often, 4 =
Frequently if not always) on each of the following statements:
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1. Provided me with assistance in exchange for my efforts.
2. Reexamined critical assumptions to question whether they are appropriate.
3. Failed to interfere until problems become serious.
4. Focused attention on irregularities, mistakes, exceptions, and deviations from
standards.
5. Avoided getting involved when important issues arose.
Organizational commitment questions. To measure organizational
commitment, participants marked the affective and continuance scales on the Three-
Component Model (TCM) Employee Commitment Survey. The instrument used a 5-
point Likert-type scale ranging from 1 to 5, with 1 being strongly disagree and 5 being
strongly agree.
1. I would be very happy to spend the rest of my career with this organization.
2. I really feel as if this organization's problems are my own.
3. I do not feel a strong sense of belonging to my organization.
4. I do not feel emotionally attached to this organization.
5. I do not feel like part of the family at my organization.
6. This organization has a great deal of personal meaning for me.
7. Right now, staying with my organization is a matter of necessity as much as
desire.
8. It would be very hard for me to leave my organization right now, even if I
wanted to.
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9. Too much of my life would be disrupted if I decided I wanted to leave my
organization now.
10. I feel that I have too few options to consider leaving this organization.
11. If I had not already put so much of myself into this organization, I might
consider working elsewhere.
12. One of the few negative consequences of leaving this organization would be
the scarcity of available alternatives.
Intent to stay questions. To collect data for the intent to stay variable, I asked the
participants to mark the intent to stay scale. The originators of the intent to stay
instrument substantiated the reliability and validity of the instrument for this study. I
modified Ruel’s version of the intent to stay scale to fit the purpose of this study. The
questions on the instrument used a 5-point Likert-type scale: 1 = I will stay less than 2
years, 2 = I will stay 2 to 5 years, 3 = I will stay 6 to 10 years, 4 = I am undecided, 5 = I
will stay until full Social Security retirement age.
Theoretical Framework
The intent of this study was to examine the relationship between direct leaders’
leadership styles, junior executives’ organizational commitments, and junior executives’
intent to stay with their organization. In studying these relationships, motivation theories
provided a realistic method for formulating a theoretical framework. The content of
motivation theories focused on specific factors that motivated an individual at work
(Lamptey, Boateng, & Antwi, 2013).
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Motivation refers to the initiating and guiding force of goal-oriented behaviors
(Smith, 2009). In attempts to explain the concept of motivation, researchers have
developed several motivation-based theories (Maslow, 1943; McClelland, 1985; Vroom,
1964). Classified as internal (intrinsic), external (extrinsic), and process theories,
motivation theories attempt to explain and predict unexplained recognizable physical
behaviors (Smith, 2009). No single theory covers all the drivers of motivation; each
theory focuses only on specific variables of observable behaviors (Smith, 2009).
Internal (intrinsic) theory focuses on a person’s internal motivation factors
(Smith, 2009). Internal (intrinsic) motivation is a yearning quest to fulfill one’s desire
(Cho & Perry, 2012). A good example of an internal theory is Maslow’s (1943) hierarchy
of needs theory. Maslow developed a motivation theory that goes beyond physical and
financial needs of an individual and includes the emotional and interpersonal needs that
lead to motivation. Maslow’s hierarchy of needs includes five categories of needs
grouped into theory X and theory Y. Theory X includes physiological, safety, security,
and security needs, while theory Y includes social, esteem, and self-actualization needs
(Maslow, 1943).
External (extrinsic) theories emphasize external elements, such as consequences
of behaviors and external incentives, as drivers for motivation (Smith, 2009). Extrinsic
motivation refers to accomplishing a task for reasons that originate from outside of the
self (e.g., rewards), (Achakul & Yolles, 2013). Maslow’s (1943) hierarchy of needs has
elements of both internal and external theories. McClelland’s (1985) needs theory is a
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good example of an external theory. McClelland’s needs theory assumes that three
needs—the need for achievement, need for power, and need for affiliation—are the
drivers of motivation.
Process theories focus on the interactions between an individual and the
environment (Smith, 2009). In developing the expectancy theory, Vroom (1964)
attempted to explain motivation based on how a person valued performance. Vroom’s
expectancy theory is an excellent example of an external theory (Smith, 2009). Vroom’s
expectancy theory assumes that people expect certain rewards or consequences for their
behaviors or performances and that there is a relationship between effort and
achievement.
Motivation theories provide a solid foundation for understanding the relationship
among leadership style, organizational commitment, and intent to stay. Understanding
motivation theories can allow business leaders to understand and meet the needs of their
employees (Smith, 2009). Motivation relates to all the three variables used in this study.
Prewitt, Weil, and McClure (2011) described leadership as the process of motivating
people toward achieving goals that are beneficial to their organization. Galletta,
Portoghese, and Battistelli (2011) found positive relationships among motivation, intent
to stay, leadership styles, and organizational commitment. Figure 1 illustrates the
theoretical framework used in this study.
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Figure 1. Motivation theory model and key components specific to leadership styles,
organizational commitment, and intent to stay.
Motivation was an essential factor for measuring retention (Alarcon & Edwards,
2013). Motivation theory relates to leadership styles, organizational commitment, and
intent to stay with a company. Understanding motivation theories helps leaders identify
drivers of individual motivation that can promote willingness to remain with a company.
Operational Definitions
Intent to leave: Intent to leave denotes an employee’s contemplation of the
probability of leaving an organization in the future (Vadell, 2008).
Intent to stay: Intent to stay denotes an employee’s expected plan of remaining in
an organization (Vadell, 2008).
Junior executive: Junior executive is a title given to a novice executive training
under a senior executive (Pang &Yeo, 2012).
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Leadership: Leadership is a mutual synergy between leaders and followers
(Kopperud, Martinsen, & Humborstad, 2014).
Assumptions, Limitations, and Delimitations
Assumptions
According to Simon (2011), assumptions are events that are out of one’s control
but presumed to be true. For example, if a researcher conducts a survey, the assumption is
that people will answer the questionnaire truthfully. Three assumptions underlay this
study. The first assumption was that the participants would respond truthfully and
accurately complete the survey. The second assumption was that the participants would
understand the content of the questionnaires. The third assumption was that only junior
executives would participate in the survey.
Limitations
Simon (2011) defined a limitation as a potential weakness in a study that is out of
the researcher’s control. Researchers can find limitations in everything humans do. If a
researcher uses a convenience sample, as opposed to a random sample, the study’s results
are only a suggestion without application to the general population. For example, if one is
looking at a specific aspect, say achievement tests, the information is only as good as the
test itself. Another limitation can be time. A study conducted during a specified period
may represent a snapshot of that time and may depend on the conditions of the period
(Salthouse, 2011). The researcher must explain the limitations in the study without
changing the outcome of the study.
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The first limitation of this study was that the results related only to junior
executives. The results of this study might change when using information from
individuals of lower-level management positions change when using information from
individuals of lower-level management positions. The second limitation of this study was
time. Because Walden University requires completion of a study within a year from
Institutional Review Board (IRB) approval, the data collection for this study involved a
cross-sectional or a single-point-in-time data collection strategy.
The third limitation related to the questions on the survey questionnaire.
Although the questions resulted from a comprehensive evaluation of the literature review,
unasked questions might have provided additional information related to executives’
beliefs. These limitations present opportunities for future research.
Delimitations
Simon (2011) defined delimitations as those characteristics that define the
boundaries and limit the scope of one’s study. Delimitations are factors that are in the
researcher’s control. Delimiting factors include the research questions, choice of
objectives, theoretical perspectives, variables of interest, and the population one choses to
investigate. The first delimitation was the problem itself. I could have chosen other
related problems, but I screened off or rejected those problems. The purpose statement
also includes an explicit or implicit understanding of what the study will not cover and
explains the intended accomplishments of the study.
The scope of this study included only junior executives employed in the southern
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region in the United States. The design of this study focused on junior executives and not
all levels of management. Results of this study may not apply to other executives’
intention to stay with a company.
In summary, the assumptions of this study related to the truthful responses of the
participants to the survey questions, as well as the accurateness of the information
provided. The limitations included the participants’ willingness and availability to
participate within the set period for this study. Delimitations related to the selected
population of participants in the study. Integrating the factors of assumptions, limitations,
and delimitations articulated the scope of this study.
Significance of the Study
The aim of this study was to examine the relationships among leadership style,
organizational commitment, and intent to stay in an organization. Examination of these
relationships among executives was particularly notable for understanding underlying
factors of high attrition rates in this population to reduce future shortages. The results of
the study may benefit businesses by adding to the field of knowledge that develops future
leaders and business practices.
The outcomes of the study could prove crucial for developing a course of action
to identify and reconcile concerns regarding leadership style and commitment levels
among executives into long-term strategies that encourage executives to continue their
commitment. Viewing how both leadership styles and commitment levels affect intent to
remain in an organization may contribute to successful business practices. Implications of
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the results of this research toward social change include possible reduction in training
costs to an organization, employment stability in host cities, and retaining expertise and
knowledge of company operations.
Value to Business and Social Impact
This doctoral research encompasses a host of information to help business leaders
of organizations of all sizes. The extensive training and leadership skills executives
acquire in various business industries are marketable talents desired by competitive
businesses. Companies may benefit from this research in developing retention strategies
to retain top talent employees, which would limit attrition cost. The recommended
practices in this study might assist companies in tracking and calculating attrition levels.
Gurunathan and Vijayalakshmi (2012) claimed that an organization with an 80%
employee retention rate is a successful business.
Society could benefit from the results of the research. I have provided a
framework to uncover vulnerability in the effectiveness of leadership style and
organizational commitment. The results of this study could be of value both to business
and to society, as they are interdependent. Companies are key financial contributors to
society and the principal institutions of wealth, investment, and employment. Companies’
decisions and actions could resonate throughout society.
Contribution to Business Practice
The results of this study could be of benefit to junior executives, business leaders,
and businesses in general. Business leaders may benefit from this study by reducing the
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employee attrition rate and reevaluating strategies and policies to retain valued
employees (Saniewski, 2011). The outcomes of the research could increase an
organization’s retention strategies to improve employee retention practices, lower upfront
costs of training new hires, and reduce the limited job fit between an employee and the
company.
The results of the study may prompt change to incentive programs. The results
could also lead to a more realistic evaluation of organizational stability. This study may
be of benefit to local government, local communities, and society in supporting
recognition of the significant effect that leadership style and organizational commitment
have on the mission of the organization.
Implications for Social Change
The results of this study could serve as an aid in reducing organizational spending
in the federal budget without compromise to national security. This cost reduction may
result in benefits to stakeholders including creditors, employees, customers, and the
government by changes in policies, practices, and systems of a company. The retention of
qualified junior executives may allow organizations to maintain constant workforce
stability and reduce the cost of retraining new hires. Retaining these junior executives
could benefit society through reduced prices for products and services, which leaders
could equate to cost savings in new hires and compensation benefits. Implications of the
results of this research toward social change include possible reduction in organizational
training costs, increases in employment stability, and tax savings to society.
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In summary, the results of this study could benefit business practices as well as
promote social change. The results of the study could improve business practices by
increasing the awareness of business and government leaders concerning factors that
affect retention of employees. These results could be a valued aid in planning and
implementing retention programs. Retaining experienced and qualified junior executives
could increase organizations’ bottom line. This study could foster social change by
serving as a resource for junior executives, business organization leaders, company
stakeholders, and government agencies.
A Review of the Professional and Academic Literature
The objective of this study was to examine the relationship between leadership
style, organizational commitment, and junior executives’ intent to stay with a company.
In the process of achieving the goal of this study, I considered the following research
questions and hypotheses:
Research Question 1: What is the relationship between leadership style and intent
to stay with a company?
H10: Direct leaders’ leadership styles do not significantly statistically correlate
with junior executives’ intent to stay with a company.
H1a: Direct leaders’ leadership styles do significantly statistically correlate with
junior executives’ intent to stay with a company.
Research Question 2: What is the relationship between organizational
commitment and intent to stay with a company?
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H20: Executives’ organizational commitment does not significantly statistically
correlate with junior executives’ intent to stay with a company.
H2a: Executives’ organizational commitment does significantly statistically
correlate with junior executives’ intent to stay with a company.
Synopsis of the Literature Review
The EBSCOhost database served as the search engine for this literature review
using the key words leadership, leadership style, affective commitment, continuance
commitment, and intent to stay, resulting in a list of reliable sources. These sources
included dissertations, books, and scholarly journal articles. The main source of the
literature review articles was the online multidisciplinary research database EBSCO,
which has an infrastructure that includes several databases such as Academic Search,
Business Source Complete, ABI/INFORM Global, ProQuest, Google Scholar, Science
Direct, ERIC, Sage Journals, PSY Info, WorldCat, and Thoreau. Additional sources for
the literature review came from the University of Roanoke and the Major Hilliard Public
Library.
The initial research provided a plethora of peer-reviewed articles from primary,
secondary, and tertiary sources. To meet the Walden University DBA requirements, the
document search focused on articles published from 2011 to 2015. To maintain academic
rigor, the final study contained only peer-reviewed articles, dissertations, conference
proceedings, and books. Table 1 summarizes the sources used in this literature review.
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Table 1
Synopsis of Sources in the Literature Review
Reference type
Total
Less than 5
years
Greater than 5
years
Research-based peer reviewed journals
150
143
7
Dissertations
5
1
4
Seminal and contemporary books
8
4
4
Websites
2
1
1
This literature review includes relevant current and previous studies related to the
relationship among leadership style, organizational commitment, and intent to stay with a
company. The review starts with a section on leadership, follows with a section on
organizational commitment and a section on intent to stay, and ends with a summary of
the studies reviewed. Topics covered in this literature review includes the definition of
leadership, leadership theories, leadership styles, leadership in businesses, drivers of
organizational commitment, types of organizational commitment, organizational
commitment with a company, the relationship between leadership and intent to stay,
organizational commitment and intent to stay, and the factors that drive intent to stay.
Figure 2 represents the flow of the literature review.
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Figure 2. Literature review organization for examination of leadership styles,
organizational commitment, and a junior executive’s intent to stay with a company.
Leadership Style
Understanding the concept of leadership is essential in examining the relationship
between leadership style and intent to stay. This section includes relevant studies related
to the concept of leadership. Topics covered in this section include the definition of
leadership, leadership theories, leadership styles, and leadership with a company.
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Definition of leadership. Leadership is a crucial concept for any organization.
The meaning of this concept varies based on the circumstances. This subsection of the
literature review covers relevant studies related to the definition of the concept of
leadership.
Organizations need strong leaders to inspire and maintain their employees.
The concept of leadership has attracted the attention of scholars and practitioners to
recognize that leaders can influence the synergy in an organization (Dinh et al., 2014).
Leadership is a key factor that world leaders should evaluate to remain competitive in this
economy (Arias-Bolzmann & Stough, 2013). Choi (2012) asserted that leadership is
having the ability to influence individuals from diverse backgrounds to come together in
harmony. Because of its pivotal role in the relationship between leaders and followers,
the concept of leadership has been a riveting topic in the business world (Ruiz, Ruiz, &
Martínez, 2011). Leadership plays an important role in improving organizational
citizenship behavior, job satisfaction, organizational commitment, innovation, and
organizational loyalty (Tsai & Su, 2011). Yammarino (2013) and Gentry and Sparks
(2012) agreed that leadership stimulates the motivation of cohorts to implement change
toward an organization’s desired future. The success of any organization in any domain
or field depends on the effectiveness of the leader of that organization (Parris & Peachey,
2013).
Despite the growing interest of scholars and practitioners in the concept of
leadership, the definition of the concept remains vague. The word leadership suffers from
23
difficulty in its definition (Volckmann, 2012). The definition of leadership varies based
on the source and the person who defines it (Rupprecht, Waldrop, & Grawitch, 2013).
The definition of leadership may also vary based on geographical location and culture
(Dunnagan et al., 2013). Knowing the different meanings associated with the word
leadership is a relevant step in investigating the relationship between leadership styles
and likelihood to stay with a company. Mohammed, Othman, and D'Silva (2012) argued
that the definition of leadership is a critical element in understanding the effect of
different leadership styles in a diversified workplace.
Several researchers have tried to explain the word leadership and develop theories
to promote the understanding of the concept (Ruiz et al., 2011; Volckmann, 2012). In a
recent publication, Kellerman (2012) identified 1,400 definitions and 44 theories of
leadership. Leadership is among one of the most difficult tasks to perform (Kawar, 2012).
Often, people refer to leadership as a system of social influence (Prewitt et al., 2011).
Love and Singh (2011) defined leadership as the process of influencing the relationship
between employees and employers.
Leadership is about influencing the attitudes and behaviors of others (Limbare,
2012). Leadership allows leaders to shape the behavior of their followers (Thomas,
Martin, & Riggio, 2013). The essential core of successful leadership is setting goals and
managing personal and organizational development (Kawar, 2012). Similarly, Prewitt et
al. (2011) argued that leadership is the process of motivating people toward achieving
goals that are beneficial to their organization. Malos (2011) supported the theory that
24
leadership is a social influence process through which a person can receive support from
another person in achieving a common goal.
Traditional definitions of leadership have often focused on the relationship
between leaders and followers (Kellerman, 2012; Love & Singh, 2011; Rupprecht et al.,
2013). Because organizations withstand the demands of different external stakeholders,
failing to meet the expectations of these external stakeholders can weaken the company’s
survival (Voegtlin, 2011). Leaders should be able to ensure the survival of their
organizations (Voegtlin, 2011). Therefore, the definition of leadership should go beyond
the relationship between leaders and followers and include the relationship between
leaders and all stakeholders (Voegtlin, Patzer, & Scherer, 2012). Ahn and Ettner (2014)
expanded the scope of the leadership definition to include humility, empathy, and
dedication.
This subsection covers relevant studies related to the definition of leadership.
Although there are various definitions of the term leadership, most of the definitions
focus on the relationship between leaders and followers. Researchers have suggested
recently that the definition of leadership should go beyond the relationship between
leaders and followers and include the relationship between leaders and external
stakeholders.
Leadership theories. Researchers in the field of leadership have developed
several theories to advance the understanding of the concept of leadership. Exploring the
different leadership theories provides knowledge in examining the relationship between
25
leadership styles and likelihood to stay with a company. This subsection of the literature
review includes relevant studies related to leadership theories.
The literature contains a large and growing collection of leadership theories. The
growing interest of scholars and practitioners in developing new management theories
has led to the emergence of a variety of leadership theories (Zhang, Everett, Elkin, &
Cone, 2012). Although more than 44 leadership theories exist (Kellerman, 2012), this
literature review focuses on three prevailing theories: trait theory, behavioral theory, and
situational theory.
Leadership trait theory. Traits refer to a number of behavioral consistencies that
describe people’s conduct (Chen, 2011). Formerly known as the great man theory
(Malos, 2011), trait theory considers a person’s innate specific abilities as the primary
method of leadership (Stentz, Clark, & Matkin, 2012). The main assumption of this
theory is that leaders have specific traits that nonleaders do not have (Malos, 2011).
During the mid-20th century, some scholars opposed the trait theory and argued that there
is no single set of leadership traits (Chen, 2011).
Behavioral theory. Behavioral theory emerged in the mid-20th century following
the increasing popularity of Skinner’s behaviorism (Adams, 2012). This theory focused
on identifying and providing leaders with behaviors to follow to promote the most
positive reactions from subordinates (Mujtaba & Kennedy, 2014). Looking at task-
oriented behaviors, relationship oriented behaviors, and participatory leadership as key
variables, behavioral theories support a relationship between subordinate satisfaction and
26
group processes (DeRue, Nahrgang, Wellman, & Humphrey, 2011). Behavioral theory is
the best leadership theory to ensure that the best team members of an organization work
together for increased performance (Vieito, 2012).
Situational theory. Situational theory functions with the concept that the behavior
of a strong leader changes according to unpredictable demands (Ramkissoon, 2013). The
main attributes of situational theory include participation, constraint, and cognition of a
problem when seeking information (Kim & Grunig, 2011). Effective leaders are able to
be both task-oriented and relations-oriented based on the situation and the behavior
required to achieve the organization’s goals (Ramkissoon, 2013). Situational leadership
applies to professionals in business, those in government, and community leaders
(Mujtaba & Kennedy, 2014).
Although the number of leadership theories is growing, this subsection of the
literature review covers three theories: trait theory, behavioral theory, and situational
theory. The difference between these theories lies in what a good leader is claimed to be.
The claim of trait theory is that leaders have specific personality traits that nonleaders do
not have. In behavioral theory, no one is born a leader; rather, individuals learn
leadership and develop as good leaders. Trait theory and behavioral theory are similar in
the sense that both theories indicate that a good leader should be able to perform well in
any situation. The declaration of situational theory is that behavior of a strong leader
changes according to random demands. The three leadership theories covered in this
literature review are similar in that they all focus on the relationship between leaders and
27
followers.
Leadership styles. Leadership style is one of the two independent variables used
in this study. Leaders distinguish themselves from other leaders by their leadership style.
Understanding leadership styles was required to achieve the intent of this study. This
subsection of the literature review covers current and previous studies related to the
different leadership styles.
Since the 1980s, a large body of knowledge has been devoted to the analysis and
comparison of different leadership styles (Greer & Carter, 2013). A leadership style is a
behavior method used by a leader to resolve organizational issues (Imanzadeh,
Esmaeilzadeh, Elyasi, & Sedaghati, 2012). The classifications of leadership help define
not only the relation between the individual in the position of leadership and the
organization’s performance, but also leadership mechanisms of traits, behaviors, affect,
and cognition, and whether the characteristics relate to the leaders, followers, or goals of
the organization (Eberly, Johnson, Hernandez, & Avolio, 2013). Leaders use different
leadership styles to influence their followers (Greer & Carter, 2013). No single leadership
style can address all organizational issues (Malik, 2012). Each leadership style has its
own set of good and challenging characteristics.
Various classifications of leadership styles exist in the literature (Imanzadeh et al.,
2012; Limbare, 2012). A leader’s style of leadership demonstrates the leader’s values,
norms, beliefs, and ideas (Iqbal, Inayat, Ijaz, & Zahid, 2012). Early studies on leadership
style focused on charismatic, inspirational, and visionary leadership styles (Groves &
28
LaRocca, 2011). Reddin (as cited in Limbare, 2012) categorized the behavior of leaders
into eight leadership styles: (a) deserter leadership, (b) missionary leadership, (c)
autocratic leadership, (d) compromised leadership, (e) bureaucratic leadership, (f)
developer leadership, (g) benevolent autocratic leadership, and (h) executive leadership
(Limbare, 2012). Iqbal et al. (2012) identified the (a) democratic leadership style, (b)
autocratic leadership style, (c) task-oriented leadership style, (d) relationship-oriented
leadership style, (e) transformational leadership style, and (f) transactional leadership
style. Burns (1978) initiated the idea of transactional leadership, making a distinction
between transactional and transformational leadership styles.
The laissez-faire leadership style emerged later (Sahaya, 2012). Imanzadeh et al.
(2012) summarized leadership styles into three main types, including transformational
leadership, transactional leadership, and laissez-faire leadership. The laissez-faire
leadership is the newest category of the leadership styles (Imanzadeh et al., 2012; Sahaya,
2012). Transactional and transformational leadership styles are the focus of this research.
Iqbal et al. (2012) argued that transformational and transactional leadership are the most
influential leadership styles.
Transformational leadership. A successful leader in today’s global marketplace
is contingent upon a leader’s ability to communicate and encourage positive changes to
capture the mindset of cohorts (Fairhurst, & Connaughton, 2014). Leaders should be able
to formulate and develop ideas that could increase productivity and services to promote a
profitable outcome for the organization (Vaccaro, Jansen, Van Den Bosch, & Volberda,
29
2012). Leaders often rely on their leadership style in performing their duty.
Researchers have addressed transformational leadership in the past 3 decades
(Zhu, Sosik, Riggio, & Yang, 2012). Transformational leaders develop a plan for the
future and inspire followers toward achieving results beyond what would normally be
expected (Nielsen & Daniels, 2012). These leaders have the ability to influence followers
to go beyond requirements and surpass their own interests for the goals (Sahaya, 2012).
The behaviors of a transformational leader include inspirational motivation, idealized
influence, intellectual stimulation, and individualized consideration (Shin, Kim, & Bian,
2012). Although very effective (Sahaya, 2012), the behaviors of transformational leaders
might lead to difference processes, based on the situation and the industry (Hoffman,
Bynum, Piccolo, & Sutton, 2011). A diverse leadership style may be useful in one field
and ineffective in another industry (Hoffman et al., 2011).
Transactional leadership. Transactional leadership consists of rewarding
followers for their performance (Sahaya, 2012). With the transactional leadership style,
leaders define performance requirements and the rewards followers could receive when
they achieve these performances (Zhu et al., 2012). Transactional leaders may also define
compliance standards and corrective actions for followers who fail to comply with these
standards (Overbey, 2013). Because it is reward-based, Sahaya (2012) argued that the
effectiveness of transactional leadership might be short-term.
The literature presented different classifications of leadership styles; however, this
literature review covers two popular leadership styles including transformational
30
leadership and transactional leadership. Although both transformational and transactional
leaders focused on motivating followers toward achieving the organization’s goals, these
two categories of leaders are different in the way they inspire followers. While
transformational leaders focused on arousing passion in their followers to motivate them,
transactional leaders rely on bonuses and incentives to encourage followers (Breevaart et
al., 2014).
Leadership in business. Leadership is a matter of historical interest in global
business programs (Morrison, 2013). Researchers in business literature asserted the role
of responsible leadership is to measure the variables of the relationships in fostering
organizational success to balance the success of the business (Stone-Johnson, 2013).
Ethical decisions and behavior of leaders shape the employee behaviors in the climate of
the workplace (Zhang, Walumbwa, Aryee, & Chen, 2013).
Ahn and Ettner, (2014) examined other behaviors such as humility, empathy, and
dedication as better shaping attributes than focusing solely on the leader position of
power as a source of leadership influence. Tsai and Su (2011) suggested including
employees in the decision making process to provide the employees with a sense of
ownership. This approach showed effectiveness in promoting organizational citizenship
behavior, job satisfaction, organizational commitment, innovation, and organizational
loyalty.
This section of the literature review covered relevant studies related to the concept
of leadership. Topics covered in the section include definition of leadership, leadership
31
theories, leadership styles, and leadership in the business. Researchers have investigated
various aspects of leadership and its relationship with employees’ intent to stay with a
company. The concept of leadership has different definitions, several theories, and
different styles.
Organizational Commitment
The type and level of organizational commitment influenced an employee’s intent
to stay or leave an organization. One of the goals of this study was to assess how two
types of organizational commitment, continuance and affective, relate to junior
executives’ intent to stay with a company. For a better understanding of this relationship,
it was a necessity to understand the concept of organizational commitment. This section
of the literature review covers relevant studies related to organizational commitment. The
section begins with a brief overview of organizational commitment and included topics
such as drivers of organizational commitment, types of organizational commitment, and
organizational commitment in business.
Organizational commitment is an employee’s desire to belong to an organization
and an employee’s willingness to make extra effort for the benefit of the organization
(Sani, 2013). Organizational commitment drives many workplace related behaviors and
attitudes such as satisfaction, organizational citizenship, and intent to stay or leave
(Taing, Granger, Groff, Jackson, & Johnson, 2011). The need for retaining employees
who can add value to an organization has become a problem for business leaders
32
(Balassiano & Salles, 2012). The concept of organizational commitment has intrigued
scholars and practitioners for many years (Morrow, 2011).
Researchers in the field of management and behavioral sciences describe
organizational commitment as a major influence in the relationship between individuals
and organizations (Rehman, Shareef, Mahmood, & Ishaque, 2012). Ellenbecker and
Custman (2012) defined organizational commitment as a personal attachment and the
desire to stay with a company for various reasons. Similarly, Dey (2012) argued that
organizational commitment was the level of attachment that employees have to their
employing organizations, their willingness to work on behalf of these organizations, and
their likelihood to remain members of the company. All these definitions focused on the
bond between employees and their employing organizations.
Drivers of organizational commitment. Many work and nonwork related factors
drive an employee’s organizational commitment. Understanding the drivers of
organizational commitment is vital in examining the relationship between organizational
commitment and intent to stay in an organization. This sub-section of the literature
review covers relevant studies related to drivers of organizational commitment.
Several factors influence organizational commitment among employees (Dey,
2012). Farjad and Varnous (2013) examined the relationship between several dimensions
of quality of work life and organizational commitment, using data from staff managers
and deputies from a communications and an infrastructure company. From the chosen
quality of work life dimensions, the results of the study indicated that the effects of
33
health, security, work conditions, and development of human capabilities were the
highest on organizational commitment (Farjad & Varnous, 2013). A year earlier, Dey
(2012) argued that a confident practice of employers increases organizational
commitment. Procedural justice also affects organizational commitment (Gumusluoglu,
Karakitapoğlu-Aygüna, & Hirst, 2013).
Job satisfaction is another key driver of organizational commitment (Qamar,
2012). Gallato et al. (2012) argued that leadership and organizational culture have a
significant influence on job satisfaction. Understanding this relationship is likely to help
employers increase organizational commitment among employees (Gallato et al., 2012).
Using survey data from 247 middle level managers in private sector, Srivastava (2013)
examined the relationship between job satisfaction and organizational commitment. The
results showed a positive relationship between job satisfaction and organizational
commitment.
Job stressors and emotional exhaustion can also affect organizational commitment
(Kemp, Kopp, & Kemp, 2013). Kemp et al. (2013) used qualitative and quantitative data
from 435 professional truck drivers to examine the relationship between job stressors,
emotional exhaustion, and organizational commitment. The results indicated that a
positive relationship exists between job stressors and emotional exhaustion. Kemp et al.
also showed these two variables have negative effects on organizational commitment.
Leroy, Palanski, and Simons (2012) introduced authentic leadership and integrity
as another set of drivers of organizational commitment. Using survey data from 49 teams
34
in the service industry, Leroy et al. investigated how authentic leadership and integrity
relate to one another in driving organizational commitment. The results showed a positive
relationship between authentic leadership and affective organizational commitment,
mediated through integrity. Similarly, Khan, Hafeez, Rizvi, Hasnain, and Mariam (2012)
found a relationship between leadership style and organizational commitment.
Furthermore, a study by Fritz, O'Neil, Popp, Williams, and Arnett (2013) also supported
the positive relationship between behavioral integrity and organizational commitment.
This subsection included a review of literature related to factors that drive an
employee’s organizational commitment. Tourigny, Baba, Han., & Wang (2013) and
Leroy, Palanski., & Simons (2012) have found factors such as authentic leadership,
integrity, job stressors, emotional exhaustion, job satisfaction, health, security, work
conditions, and development of human capabilities to be the drivers of organizational
commitment. Understanding how these drivers affect organizational commitment
explains the role of organizational commitment as an independent variable in this study.
Types of organizational commitment. As the need of retaining good employees
increase, it is particularly beneficial to establish a stronger connection between these
employees and their employing organizations. Based on the type of connection
employees have with their employer, organizational commitment can be affective,
continual, and normative (Wilson, 2014). This sub-section of the literature review covers
relevant studies related to three types of organizational commitment: affective
commitment, continuance commitment, and normative commitment.
35
Affective commitment. Affective commitment is an employees’ emotional
attachment to his or her organization (Leroy et al., 2012). Emotional attachment does not
reflect the obligation to commit to an organization (Jussila, Byrne, & Tuominen, 2012).
In an affective organizational commitment, employees commit because of good feelings,
sense of belonging, and satisfaction (Lee & Kim, 2011). Jussila et al. (2012) argued that
affective organizational commitment is an essential element of a sustainable and
successful corporation.
Continuance commitment. Continuance commitment is the extent to which an
employee commits to an organization because of the consequences related to leaving
(Balassiano & Salles, 2012). Taing et al. (2011) defined two dimensions of continuance
commitment including commitment due to lack of alternative employment opportunities
and commitment due to the perceived sacrifice of investments related to leaving. In the
continuance organizational commitment, employees commit because they need to
(Balassiano & Salles, 2012). Continuance commitment represents a particular concern
because it relies on social and economic costs that employees will face when they break
their commitment with their employing organizations (Jaros, 2012). Ahmadi (2011)
argued that it might be unethical to promote continuance commitment.
Normative commitment. Normative commitment is the extent employees commit
to their employing organizations because of a moral duty (Balassiano & Salles, 2012).
This type of organizational commitment deals with the moral obligations employees feel
to commit to their employing organizations (Gelaidan & Ahmad, 2013). In a normative
36
commitment, employees commit because they feel a moral obligation to the organization
(Balassiano & Salles, 2012).
Based on the reasons why employees commit to their organizations, Top, Tarcan,
Tekingündüz, & Hikmet (2013) and Meyer (2012) identified three types of organizational
commitment. These types include affective commitment, continuance commitment, and
normative commitment. Emotional attachment, consequences of leaving, and moral duty,
are the drivers of affective commitment, continuance commitment, and normative
commitment, respectively. The focus of this study is on affective commitment and
continuance commitment.
Organizational commitment in business. Organizational commitment is a
useful concept in understanding several issues in the business, including intent to stay.
Understanding the issues related to organizational commitment in business is relevant for
the focus of this study. This subsection covers relevant studies related to organizational
commitment in business.
Business leaders need tools that allow them to increase employees’ organizational
commitment within a business (Al Ariss, Cascio, & Paauwe, 2014). Several factors
influence organizational commitment in business (Froese & Xiao, 2012). Using data from
a sample of 197 automotive employees, Froese and Xiao (2012) examined the
relationships between work values, job satisfaction, and organizational commitment.
The results showed a correlation between job satisfaction and affective
commitment, but work value had no effect on organizational commitment. Khasawneh,
37
Omari, and Abu-Tineh (2012) analyzed survey data from 340 vocational teachers and
showed a positive relationship between transformational leadership of school principals
and organizational commitment of vocational teachers. Using data from 150 bank
employees, Akhter, Ghayas, and Adil (2012) found a positive relationship between self-
efficacy and optimism and self-efficacy and organizational commitment.
This subsection covered literature related to organizational commitment to a
business. The review focused on the drivers of organizational commitment in business.
The literature review indicated that factors such as self-efficacy, optimism, leadership
style, and job satisfaction are the drivers of organizational commitment in business.
In summary, as the need of retaining skilled employees increase, business leaders
are facing the challenge to increase organizational commitment. Several factors such as
job satisfaction, self-efficacy, optimism, and leadership drive organizational commitment
(Albrecht, Bakker, Gruman, Macey, & Saks, 2015).
Based on these drivers, Top, Tarcan, Tekingündüz, & Hikmet (2013) and Meyer
(2012) identified three types of organizational commitment including affective,
continuance, and normative commitments. The desire, the need, and the obligation to
commit describe affective, continuance, and normative commitments, respectively.
Intent to Stay
The relationship between leadership style, organizational commitment, and intent
to stay with a company was the focus of this study. Intent to stay was the dependent
variable in this study. Intent to stay is a strong predictor of turnover; therefore, factors
38
affecting intent to stay are likely to affect turnover as well as retention. This section of
the literature review covered relevant studies related to intent to stay, retention, and
turnover. The section started with a brief overview of the concept of intent to stay and
covered literature related to the relationship between leadership and intent to stay;
organizational commitment and intent to stay; and the factors that drove intent to stay.
Employee retention is an employer’s retentive practice with an aspiration to
persuade employees to remain with the organization (Sandhya & Kumar, 2011).
Retaining skilled employees is a competitive challenge, particularly during the economic
recovery phase, and increases global competition with its demands for skilled workers
(Dunnagan et al., 2013). Employee retention has become one of the main challenges for
many organizations today (Moussa, 2013). Most employees leave their hiring
organizations within the first 5 years of employment (Bagga, 2013). In 2008, the U.S.
Bureau of Labor Statistics (USBLS) reported that 30% of employees leave their hiring
organizations within the first 2 years of employment, and more than 50% leave within the
first 5 years (Ballinger, Craig, Cross, & Gray, 2011). According to Ballinger et al. (2011),
the cost associated with hiring and training an employee ranges from 25% to extrinsic
awards such as salary increases and other financial benefits to retain top talent.
Leadership and intent to stay. Leaders’ abilities to inspire, motivate, and satisfy
their employees are significant drivers of employees’ intent to stay with their
organizations (Shuck & Herd, 2012). Leaders who are more effective are likely to retain
their employees. Reviewing what previous studies found on the relationship between
39
leadership and intent to stay proved vital for this study. This sub-section of the literature
review covered relevant studies related to the relationship between leadership and intent
to stay.
Costs associated with employee turnover, increasing employee retention, and
increasing turnover has become a prominent topic of debate in both scholars’ and
practitioners’ perspectives (Kim & Jogaratnam, 2010). As the intent to stay is the best
predictor of turnover, Brewer, Kovner, Greene, Tukov-Shuer, and Djukic (2012) factors
affecting intent to stay are likely to affect turnover. This subsection of the literature
review covered studies related to the relationship between leadership style and either
intent to stay or to retire.
In a case study using an insurance company, Cotton and Stevenson (2008)
investigated the effect of transformational leadership on employees’ intent to stay with
their organization during a scandal-exacerbated decline. The results showed a positive
correlation between CEO’s transformational leadership and employees’ intentions to stay
with the organization. The study by Cotton and Stevenson focused only on
transformational leadership and did not include other leadership styles. The reason for
using transformational leadership in the study was that Cotton and Stevenson believed
that transformational leadership is the leadership style needed during a scandal-
exacerbated decline.
Kim and Jogaratnam (2010) investigated how individual and organizational
factors affect job satisfaction and employee intent to stay in the hotel and restaurant
40
industry. In their study, Kim and Jogaratnam used data from a survey of 221 hotel and
restaurant employees. Direct leader leadership was one of the independent variables of
the study. Direct leader leadership is a leadership style that focuses on accomplishment of
tasks and welfare of subordinates (Kim & Jogaratnam, 2010). The results of Kim and
Jogaratnam’s study indicated that direct leader leadership does not affect job ratification,
but it is a strong predictor of employees’ intention to stay with the organization.
Liu, Cai, Li, Shi, and Fang (2013) have found substantial relationships between
leadership styles and an employee’s turnover intention. Long, Thean, Ismail, and Jusoh
(2012) conducted an extensive literature review on the relationship between leadership
styles, job satisfaction, and voluntary turnover intention. Long, Thean, Ismail, and Jusoh
study indicated a negative relationship between transformational leadership and turnover
intention, meaning that transformational leadership can increase intention to stay.
Using data from 200 volleyball and softball coaches from National Collegiate
Athletic Association Division 1 in the United States, Wells and Peachey (2011)
investigated the relationship between leadership styles, satisfaction, and turnover
intention. Wells and Peachey used transformational leadership and transactional
leadership as leadership styles variables. The results showed that both transformational
leadership and transactional leadership styles are likely to reduce turnover intention.
Similarly, Furtado, Batista, and Silva (2011) investigated the relationship between
managers’ leadership styles and nurses’ turnover intentions in Portugal. The study sample
consisted of 266 participants including 244 staff nurses and 22 head nurses. The outcome
41
indicated that persuading leaders and sharing leaders are more likely to reduce nurses’
turnover intentions in Portugal.
To understand the relationship between leadership and retention of nurses, Forest
and Kleiner (2011) discussed the effects of the nursing management style, which is
transactional leadership, on nurses’ retention and recruitment. The outcome indicated that
transactional leadership decreases nurses’ moral, and increases their turnover retention.
Forest and Kleiner recommended transformational leadership and argued that this
leadership style is likely to empower nurses and increase their intention to stay.
This subsection covered literature related to the relationship between leadership
and intent to stay. Researchers covered in this review used different leadership styles as
independent variables. Several studies (Furtado, Batista, & Silva, 2011; Forest & Kleiner,
2011) indicated that leadership style is a reliable predictor of intent to stay; however, the
researchers did not discuss how two or more different leadership styles could affect intent
to stay.
Organizational commitment and intent to stay. One of the objectives of this
study was to examine the relationship between organizational commitment and intent to
stay. Reviewing previous studies related to this relationship prove vital in this study. This
sub-section of the literature review covered relevant studies related to the relationship
between organizational commitment and intent to stay.
Organizational commitment affects several work related outcomes including
employees’ intent to stay or leave their organizations (Olsen, Orr, Bell, & Stuart, 2013).
42
As the intent to stay is the best predictor of turnover, Brewer, Kovner, Greene, Tukov‐
Shuser and Djukic (2012) factors affecting intent to stay are likely to affect turnover. This
sub-section of the literature review covered studies related to the relationship
organizational commitment and either intent to stay or turnover intent.
To determine the reasons why employees stay with their employers, Hausknecht,
Rodda, and Howard (2009) developed and tested a content model for employee retention.
The study sample included 24,829 workers in the fields of hotel and leisure in China. The
results indicated that organizational commitment is among one of the most mentioned
factors as a reason for staying.
In a quantitative study, Rashid and Raja (2011) used data from 300 employees
from six banks in Pakistan to investigate the relationship between organizational
commitment and employee retention. The results showed a positive relationship between
the two variables. The study of Rashid and Raja also showed that corporate culture has a
mediating effect on the relationship between organizational commitment and retention.
Using survey data from 206 employees from a medical and information
technology company in South Africa, van Dyk and Coetzee (2012) investigated the
relationship between organizational commitment and retention. The results showed a
significant and positive relationship between organizational commitment and retention.
Van Dyk and Coetzee argued that factors such as gender, race, age, and tenure groups
affect the relationship between these two variables.
Although all three types of organizational commitment including affective,
43
normative, and continuance relate positively to intent to stay, different types of
organizational commitment may have different levels of relationship with intent to stay
(Yücel, 2012). The results of the study showed that both affective commitment and
continuance commitment correlate with turnover intention; but affective commitment and
turnover intention had the strongest relationship.
Researchers have emphasized the mediating role of affective commitment on the
relationship between intent to stay or leave and other organizational factors (Galletta et
al., 2011; Joarder, Sharif, & Ahmmed, 2011). Joarder et al. (2011) demonstrated the
mediating role affecting commitment on the negative relationship between human
resource management practices and turnover intention using data from 317 faculty
members of private universities. Through a cross-validation technique, Galletta et al.
(2011) analyzed data from 442 nurses and showed that job autonomy and intrinsic work
motivation relate negatively to turnover intention, with affective commitment as the
mediator. Using data from 20 human resource managers and 1,748 employees from 93
different job groups, Gardner, Wright, and Moynihan (2011) found that affective
commitment plays a critical mediating role in the negative relationship between
empowerment, and skill enhancing practices and turnover intention.
This subsection covered relevant literature related to the relationship between
organizational commitment and intent to stay. Studies reviewed in this subsection used
affective commitment, continuance commitment, and normative commitment as
independent or control variables. Although all the researchers found a positive
44
association between organizational commitment and intent to stay, the level of
relationship indicated different for the three types of organizational commitment.
Affective commitment and continuance commitment had a stronger correlation with
intent to stay than normative did. Researchers also highlighted the mediating role of
affective commitment in the relationship between intent to stay and other factors such as
job satisfaction, job autonomy, and empowerment.
Drivers of intent to stay. In addition to leadership style and organizational
commitment, several other factors drive employees’ intentions to stay with their
employing organizations. This sub-section of the literature review covered relevant
studies addressing other factors that drive intent to stay. The review focused on the
drivers of intent to stay, turnover, and retention.
G. Chen et al. (2011) found job satisfaction as an important driver of employee
turnover in organizations. G. Chen et al. conducted two different studies to investigate the
relationship between job satisfaction and turnover intention. The sample of the first study
included 198 soldiers from the U.S. Army, 228 soldiers from the British Army, and 198
employees from a British consulting company. In the second study, G. Chen et al.
surveyed 93 MBA students from the United States. The results of the both studies
showed that job satisfaction is a powerful driver of turnover intention. Lopez, White, and
Carder (2014) believed that job satisfaction affects intent to stay. Similarly, Costen and
Salazar (2011) argued that job satisfaction is an important driver of an employee’s intent
to stay with a company.
45
Compensation policy is a significant driver of intent to stay (Riddell, 2011). Using
employee-employer benchmarking data, Riddell (2011) examined the effect of
compensation policy and employees’ intentions to stay. Riddell focused on pay equality
among individuals within the same hierarchy. The results showed that companies with
egalitarian pay policies have higher retention rates.
Workplace justice is another driver of intent to stay (Cantor, Macdonald, & Crum,
2011). In a study involving data from 604 commercial truck drivers from two different
trucking companies, Cantor et al. (2011) found a positive relationship between workplace
justice and drivers’ intent to stay. Cantor et al. argued that the results of their study
agreed with previous studies. Similarly, using survey data from 163 employees from
various organizations in Malaysia, Poon (2012) found a positive relationship between
organizational justice and employee intent to stay with a company.
A. Smith, Oczkowski, and Smith (2011) found learning within an organization as
a driver of intent to stay. In their study, A. Smith et al. made a distinction between short-
term turnover and long-term skill retention. The study involved data from 300 Australian
organizations. The results indicated that learning decreases short-term turnover and
increases long-term skill retention. A. Smith et al. defined long-term skill retention as an
employer’s confidence in retaining skills necessary to achieve the organization’s long-
term goals.
This subsection covered literature related to factors that drive intent to stay. In
addition to leadership style and organizational commitment, researchers have found
46
factors such as job satisfaction, compensation, workplace justice, and learning within an
organization to be drivers of an employee’s intent to stay with a company. This review
reinforces the assumption that factors that influence retention and turnover also affect
intent to stay or leave.
The intent to stay section of the literature review covered relevant studies related
to intent to stay and its relationship with organizational commitment and leadership. The
section also covered studies related to other drivers of intent to stay. Researchers who
conducted previous studies found leadership to be an important driver of intent to stay;
however, researchers reviewed in this section did not address how different leadership
styles affect intent to stay. The outcome of studies on the relationship between
organizational commitment and intent to stay showed three patterns.
First, all three types of organizational commitment positively affect intent to stay
(Yücel, 2012). Second, affective commitment has a stronger relationship with intent to
stay than continuance commitment. Finally, affective commitment plays a mediating role
in the relationship between other organizational factors and intent stay. In addition to
leadership style and organizational commitment, several other factors such as job,
compensation policy, workplace justice, and learning within the organization affect intent
to stay.
The literature review covered relevant previous and current studies related to the
relationship between leadership style, organizational commitment, and intent to stay. The
organization of this literature review consisted of three main sections, including a section
47
on leadership, a section on organizational commitment, and a section on intent to stay.
Topics covered in the leadership section included a definition of leadership, leadership
theories, leadership styles, and leadership in business. A thorough review of the literature
revealed that the concept of leadership has various definitions, theories, and styles.
Organizational commitment included topics such as drivers of organizational
commitment, types of organizational commitment, and organizational commitment in a
company. Several factors such as job satisfaction, hope, health, security, emotion, and
leadership drive organizational commitment. Researchers found three different types of
organizational commitment including affective, continuance, and normative
commitments. The desire, the need, and the obligation to commit describe affective,
continuance, and normative commitments, respectively.
Topics covered in the intent to stay section included; leadership and intent to stay,
organizational commitment and intent to stay, and other drivers of intent to stay.
Researchers have found leadership to be an influential driver of intent to stay; however,
researchers reviewed in this section did not address how different leadership styles affect
intent to stay (Furtado et al., 2011; Shuck & Herd, 2012). The results of studies on the
relationship between organizational commitment and intent to stay showed three patterns.
First, all three types of organizational commitment positively affect intent to stay.
Second, affective commitment has a stronger relationship with intent to stay than
continuance commitment. Finally, affective commitment plays a mediating role in the
relationship between other organizational factors and intent to stay. In addition to
48
leadership style and organizational commitment, several other factors such as job,
compensation policy, workplace justice, and learning within the organization affect intent
to stay.
A thorough review of the literature revealed that businesses present a compelling
opportunity to investigate the relationship between leadership style, organizational
commitment, and intent to stay. The results of the studies in this literature review
indicated that leadership affects intent to stay; however, none of the authors of the
reviewed studies addressed how different leadership styles affect intent to stay. This
literature review revealed that affective commitment, continuance commitment, and
normative commitment affect intent to stay; however, this effect is stronger with affective
commitment.
Transition and Summary
The objective of this quantitative correlational study was to examine the
relationship between leadership style, organizational commitment, and junior executive
intent to stay with a company. Section 1 of this study contains the foundation and the
background of the study. This section includes a demonstration of the worthiness of
conducting this study. Topics covered included the background of the study; the problem
and purpose statement; the nature of the study; the research question, hypotheses, and
interview questions; the definition of terms; the assumptions, limitations, and
delimitation; the significance of the study; and the literature review.
Grounded on motivation theories, this study addressed an unknown population
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size of executives employed near the southern region in the United States: Alabama,
Arkansas, Delaware, District of Columbia, Florida, Georgia, Kentucky, Louisiana,
Maryland, Mississippi, North Carolina, Oklahoma, South Carolina, Tennessee, Texas,
Virginia, and West Virginia. The sample of the study included 107 junior executives
located in the above geographic locations. The results of the study are likely to apply only
to junior executives. The results of this study may benefit businesses as well as the
military by increasing the understanding of senior leaders on the factors affecting
employee retention. The results may benefit social change by providing a means to
increasing the retention of employees, hence, improving productivity, and profits. The
study results may add to the literature by contributing to the body of knowledge related to
employee retention. Section 2 of the study covers the strategy used to select participants,
collect, validate, organize, and analyze data. Section 3 covers the representation of the
results, the implication of the study, recommendation for action, and further research.
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Section 2: The Project
Section 2 contains further description, in detail, of the facets of this study centered
on predictions relating to the credible outcome of this study. Section 1 of the study
included an introduction to the research, as well as the logic for conducting the study.
This section includes discussions of the strategies used to collect and analyze data as well
as elements such as the (a) purpose of the study, (b) role of the researcher, (c)
participants, (d) research method and design, (e) population, (f) sampling, (g) concerns
related to ethical research, and (h) and reliability and validity.
Purpose Statement
The purpose of this quantitative correlational study was to examine how a direct
leader’s leadership style and junior executives’ organizational commitment relate to a
junior executive’s intent to stay with a company. The two independent variables (Xn)
were the direct leader’s leadership style (X1) and junior executives’ organizational
commitment (X2). The dependent variable was junior executives’ intent to stay with a
company (Y1). The population addressed in this study included 100 junior executives
employed in the southern region. The study results may contribute to social change by
providing senior executives with tools to aid retention through prediction of attrition and
possible reduction of causes of attrition. Retention methods and strategies developed
using this study’s findings may benefit companies in corporate America and
governmental organizations. Findings may provide insight as to when to offer an
incentive such as bonus pay, higher education, and other training options for retention.
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Society may further benefit as experienced junior executives remain in their companies to
help sustain communities.
Role of the Researcher
In a quantitative study, a researcher examines the relationship among variables
(Frels & Onwuegbuzie, 2013). When conducting a quantitative research study, a
researcher functions as the instrument and must remain objective about the research and
remain uninvolved with human subjects (Venkatesh et al., 2013). My role as the
researcher in this quantitative study was to compile, organize, analyze, and interpret data
to test the hypotheses and answer the research questions. I maintained the highest ethical
standard possible in every stage of the study.
In addition, I obtained the necessary permissions from the Walden University
Institutional Review Board (IRB) to conduct research. In this process, informed consent
is a vital component. The content of the e-mail invitation to participate/consent form
educated the participants about this study before they decided to participate. Informed
consent allows research participants to understand their rights (Myers & Venable, 2014).
Finally, to ensure that my personal biases and opinions did not affect the study, I used
preexisting surveys validated through empirical research to collect data.
In summary, as the researcher in this study with respect to the data, I followed
steps to collect, compile, organize, analyze, and interpret the results. During each stage of
the study, I sought to maintain the highest ethical standards. Furthermore, I ensured that
my personal biases and opinions did not affect the results of the study.
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Participants
This section includes a description of the process used to obtain participants and
protect participants’ rights. Researchers often need participants to collect data. Selecting
the right participants is a decisive stage in any research. This study population consisted
of individuals currently working as junior executives. For the purpose of this study, a
junior executive is a person working as a manager or director under a chief executive
officer (CEO), chief financial officer (CFO), or any senior executive. As such, I collected
data using a nonprobability, purposive sampling technique. Purposive sampling refers to
the targeting of groups based on specific inclusion criteria. Purposive sampling is a
nonprobability sampling technique employed to obtain participants for a study that fit a
specific demographic or other specified criterion when probability sampling cannot be
used (Smith et al., 2011).
The sample size power calculation involved the usage of G*Power 3 to calculate
the required sample size to find significance (Faul, Erdfelder, Buchner, & Lang, 2009).
Using an alpha level of .05, a power of .80, and an effect size of .15, the required sample
size to find significance with three predictors is 77. This sample size was not
accomplishable in the allocated time for the study. The allotted timeframe to conduct the
data collection was 2 weeks. Wertheimer (2015) posited that researchers must maintain
ethical standards, meet legal requirements, abide by the code of conduct, and embrace
social responsibility when conducting research. Conducting the survey online minimized
the probability of harm to the participants of this study.
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SurveyMonkey®, an online data collection website, collected the data from the
junior executives in place of me. Upon receiving Walden University IRB approval for the
survey instruments as well as the informed consent form, I entered the information into
the SurveyMonkey application. The application then forwarded the survey to the
participants, collected the data, and returned an electronic version of the data stripped of
participant identifying information to me. The data excluded participants’ identification
to ensure confidentiality. As part of the data collection process, an electronic signed
informed consent form opened the survey.
Upon receipt of the de-identified data, I stored the data in TrueCrypt on my
personal computer, where the data will remain for 5 years. TrueCrypt is a secure and
encrypted electronic storage system. At the end of 5 years, I will permanently delete all
data from my computer. Other researchers can obtain the data from this study upon
written request.
Research Method and Design
The approach used in this study was a quantitative method and correlational
research design using survey methodology to collect data from willing participants. The
aim of this study was to examine the relationship among organizational commitment,
leadership style, and intent to stay. A quantitative method measured the interaction
among variables to answer the research question (Crede & Borrego, 2014). This section
explains the rationale for why the quantitative method was the most appropriate design
for this study, as opposed to a qualitative method or mixed method.
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Method
Researchers have three research methods to choose from—quantitative,
qualitative, and mixed method—when conducting a study (Venkatesh et al., 2013).
Researchers explore the contingencies of their studies before making a decision to use a
specific research method (Migiro & Magangi, 2011). The choice of a specific research
method depends on the purpose of the study, type of data used, and method used to
analyze data (Tsai & Su, 2011).
This study was a quantitative study. A quantitative method was appropriate rather
than a qualitative or mixed method for several reasons, including the objectives of the
study, type of data collected, and planned statistical tests. This section covers the
justification for choosing this method over the other two research methods.
Quantitative approaches typically support ideas with deductive reasoning,
whereas qualitative designs focus on the formulation of theory through inductive
reasoning (Welbourne, 2012). Frels and Onwuegbuzie (2013) categorized statistical
studies as quantitative and other methods as qualitative. Furthermore, Frels and
Onwuegbuzie referred to mixed method as a third type of research that uses components
of both qualitative and quantitative methods. Positivist researchers use quantitative
research methods to predict the relationships between variables and subsequently define
these relationships as research questions or hypotheses (Lunde, Heggen, & Strand, 2013).
The purpose of this study, which was to examine the relationship between two
independent variables (Xn), leadership style (X1) and organizational commitment (X2), and
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a dependent variable (Yn), intent to stay (Y1), aligned with the principles of a quantitative
research method. Furthermore, the extraction and analysis of numerical data from surveys
were empirical statistical procedure steps. Accordingly, a quantitative method was the
most appropriate method for examining the relationship between variables (Venkatesh et
al., 2013).
A qualitative method was not appropriate for this study because the goal of a
qualitative method is to comprehend individual experiences, actions, and motivations,
rather than test existing theories (Hays & Wood, 2011). A mixed methods approach may
provide additional information not gleaned from statistically testing the hypotheses but
does not align with a deductive reasoning approach. In addition, a mixed methods
approach presented challenges when considering the time and resource constraints in this
study. Mayoh and Onwuegbuzie (2013) postulated that a mixed methods approach
requires a researcher to gather both qualitative and quantitative data and analyze the
information via deductive and inductive methods, respectively.
The choice of a quantitative method for this study proved consistent with recent
similar studies. Bressler (2010) used a quantitative research method to examine the
relationship between organizational commitment and intent to stay among U.S. Army
Reserve soldiers. Similarly, Stowers (2010) used a quantitative research method to
examine the relationship between support and organizational commitment in the United
U.S.States Army Reserve. Moreover, Vadell (2008) examined the relationship between
organizational commitment and intent to stay of Air Force officers via the quantitative
56
method (Bressler, 2010; Stowers, 2010; Vadell, 2008).
Research Design
The aim of the research was to test the relationship between two independent
variables and a dependent variable. A correlational design was an appropriate strategy
given the nature of the variables. This section includes a discussion of the choice of a
correlational design over an experimental design.
A quantitative study can be either experimental or survey research. Survey
research is also known as correlational research (Venkatesh et al., 2013). According to
Salthouse (2011), a correlation design is a type of descriptive quantitative research that
involves examining possible relationships among variables. In contrast, an experimental
study is appropriate when a researcher manipulates participants to examine the effect of a
specific intervention on these participants (Venkatesh et al., 2013). A correlational design
cannot prove that one variable causes change in another variable; rather, it tests the
relationship between variables (Rowe, Raudenbush, & Goldin-Meadow, 2012). A
correlational research design fit the purpose of this study because this study examined
relationships without manipulations of participants. In studies similar to this, Bressler
(2010), Stowers (2010), and Vadell (2008) used a correlational design in their research.
After considering the different research methods and associated research designs,
I determined that a quantitative research method with a correlational design fit this study.
The quantitative method was the appropriate strategy for this study because the focus of
the study aligned with the objective associated with the quantitative method (i.e.,
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examining the relationship between variables). Moreover, correlational design was
appropriate given that the focus of the study was to examine the relationship between
variables without changing the research environment or manipulating participants.
Population and Sampling
The population for this study included junior executives in various companies.
The sample population included 107 junior executives. For the purpose of this study, a
junior executive is a person working as a manager or director under a chief executive
officer (CEO), chief financial officer (CFO), or any senior executive. This section covers
the description of the population for this study and the strategy used to select participants.
Given time and resource constraints, it was not feasible to collect data from the
entire population. To obtain a distribution similar to the one found in the population, I
used a random purposive sampling method to obtain willing participants. The basic
definition of criterion purposive sampling indicates that this sampling method targets a
group within a population based on specific criteria from the researcher (Emmerton,
Fejzic, & Tett, 2012). In support of this approach, Vadell (2008) used purposive sampling
in a quantitative study examining the relationship between organizational commitment
and intent to stay in the U.S. Air Force.
The data collection process for this study included sending the survey to
SurveyMonkey®. Those junior executives who met the three conditions to participate and
were willing to participate completed the survey. The data collection process aligned with
the concepts of purposive sampling in that participants were required to meet three
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conditions to be eligible for participation.
At the time of the study, (a) a prospective participant need to be an employed
junior executive, and (b) the prospective participant needed to work in the southern
region of the United States. The participation goal of the study was at least 96 junior
executives. The sample size and the sampling method used in this study were consistent
with similar recent studies.
Specifically, Azeem and Akhtar (2014) invited 210 employees to participate in a
correlational study examining the relationship between job satisfaction and organizational
commitment. Similarly, Alsaraireh, Quinn Griffin, Ziehm, and Fitzpatrick (2014) invited
179 nurses in a correlational study examining the relationship between job satisfaction
and turnover intention. Eligibility criteria for participants of this study included
employment as a junior executive in the southern region of the United States at the time
of the study. The population of this study included 107 junior executives employed in the
south region of the United States who met the criteria to participate in the study.
Ethical Research
Researchers face ethical dilemmas at every stage of their research. Walden
University’s IRB compels each doctoral student to have an approved IRB application and
ethical research training before data collection. This section covers the steps taken to
ensure that this study met ethical requirements.
A copy of the letter of invitation to participate sent by e-mail is located in
Appendix F. In this letter, I introduced myself as the researcher and a student at Walden
59
University pursuing a Doctorate of Business Administration. The first page of the e-mail
invitation provided informed consent information. The letter contained information on
the purpose behind the study, a statement that participants would receive no incentives
for completion of the survey, and a statement that participants could withdraw from the
study at any time without consequence.
Participants could stop the survey at any point simply by closing the survey. A
participant lost the right to withdraw from the study after stopping or completing the
survey because the survey program replaced identifying information with a code, making
it impossible to connect the individual responses. The informed consent form stated that
participants’ individual identities remained confidential and that I would not collect any
names or other identifying information during the survey.
The informed consent letter included a statement that there were no foreseeable
risks associated with participating in this study and that completing the study might
benefit companies or leadership practices. The letter also contained information about the
role of Walden University’s IRB and the approval process of the IRB prior to collecting
data. Walden University’s approval number for this study is 12-20-13-0182801. Using
the SurveyMonkey® application, I administered the survey instrument. This protected the
privacy and confidentiality of the junior executives who participated in the research
survey.
I provided SurveyMonkey® a written explanation for participants regarding the
data collection instruments and the approximate time to complete the survey. Participants
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partaking in the survey received an e-mail with an electronic link to launch the survey.
The survey remained available for participants to self-administer at their convenience.
Participants’ confidentiality, stated on the first page of the online survey, reinforced the
understanding of commitment.
The survey remained open for 2 weeks. Participants received no penalty for
choosing not to complete the survey. At the end of the survey period, SurveyMonkey®
made the data collection accessible to download in an SPSS file from a secured website.
The downloaded data collection remains stored in TrueCrypt on my personal
computer for 5 years, after the publication of my doctoral study, with a plan to delete
after the 5 years expires. TrueCrypt is a secured and encrypted electronic storage system.
Requests for a copy of the data require a written request to me.
This section focused on my knowledge about the importance to adhere to ethical
norms and the standards of conduct in research. Participation in the research study was on
a voluntary basis. By design, participants reserved the right to withdraw from the study at
any time without penalty. Furthermore, I retained the data collected in TrueCrypt on a
password-protected computer, with deletion of all electronic files and destruction of any
paper documents pertaining to the data collection.
Data Collection
Data collection is an essential factor in any field of research. This section
discusses the three subtopics that unified the data collection process. A researcher must
also consider what data will best answer the research questions listed in the study. The
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first topic explains the choice of the instrument for this study, which is a web-based
survey. The data collection technique is the second subtopic chosen to collect the data
with the online survey. The concluding topic expands on the data organization techniques
used to organize and secure the data throughout the study.
Instruments
The survey instruments used in this study provided a system to assess the
relationship among leadership style and organizational commitment as independent
variables, and the intent to stay as the dependent variable. Three different instruments
formulated the survey for this study, which included the Multifactor Leadership
Questionnaire, the Three-Component Model, the Employee Commitment Survey, and the
intent to stay scale to measure leadership style, organizational commitment, and intent to
stay. All the instruments used in this study received validation in previous studies;
therefore, a validity test was not necessary in this study (Rahman & Post, 2012). Data
collection instruments produced the same validity score when using data from different
populations and samples (McCrae, Kurtz, Yamagata, & Terracciano, 2011; Rahman &
Post, 2012).
Two Walden University DBA alumni who used quantitative research methods in
their doctoral studies reviewed this study and provided feedback to confirm that the
instruments measured the intended variable. The feedback suggested that the instruments
are likely to provide accurate measure of intended variables. Based on the peer feedback,
I changed the tense of the first word of each sentence in the surveys to fit the specific
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context of this study. Such changes would not affect the validity of an instrument (Meyer
& Allen, 2004). This section includes a separate discussion for each of the three
instruments. This section includes a separate discussion for each of the three instruments.
Multifactor leadership scale (MLQ). To collect data on leadership style, I
purchased the MLQ 5X-short form and its manual from Mind Garden. Based on the
license for using the MLQ survey (see Appendix B), five questions were published in the
final paper to ensure information propriety. Both this section and Appendix A include the
five selected questions from the MLQ used to collect data for this study.
According to Bass and Avolio (2004), researchers developed surveys to measure
leadership style; however, these previous surveys ignored important factors such as
inspirational motivation. Bass and Avolio developed the MLQ to cover behaviors of
leaders in a broader range, from laissez-faire leadership to idealized leadership, while
highlighting the difference between effective and ineffective leaders. The MLQ is the
most commonly used instrument to measure transformational and transactional leadership
style (Sahaya, 2012). According to Bass and Avolio, researchers used the MLQ for the
past 25 years to measure leadership effectiveness in various domains including military,
government, correctional, healthcare, manufacturing, education, and nonprofit.
The latest version of MLQ is the Form 5X, which includes 5X-short that includes
45 items and 5X-long that includes 63 items (Bass & Avolio, 2004). Bass and Avolio
(2004) alleged that the 5X-long is more useful for consultants than it is for researchers;
therefore, a researcher should use the form 5X-short. Based on Bass and Avolio’s
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recommendation, the MLQ form 5X-short was a reliable instrument to collect data for
this study. The 5X-short has two different types, including a leader form in which the
leaders rate themselves, and the rater form, in which another individual rates the leaders.
Because the focus of this study was on the perception of junior executives about their
leaders’ style, it was more appropriate to use the rater form.
The 5X-short form includes nine different scales with four items each to measure
transformational, transactional, and passive avoidant leadership styles. The 5-point
Likert-type scale items are 0 = Not at all, 1 = Once in a while, 2 = Sometimes, 3 = Fairly
often, and 4 = Frequently, if not always. In this study, only the six scales measured
transformational and transactional leadership styles. The six scales included (a) idealized
attributes, (b) idealized behavior, (c) inspirational motivation, (d) intellectual stimulation,
(e) individual consideration for the measure of transformational leadership, and (f)
contingent reward and management by exception for the measure of transactional
leadership (Bass & Avolio, 2004). To comply with the agreement, I published five
sample questions in this study; three for transformational leadership and two for
transactional leadership. The sample items included:
1. Provided me with assistance in exchange for my efforts.
2. Reexamined critical assumptions to question whether they are appropriate.
3. Failed to interfere until problems become serious.
4. Focused attention on irregularities, mistakes, exceptions, and deviations from
standards.
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5. Avoided getting involved when important issues arose.
Using the MLQ form 5X-short, participants rated their previous direct leaders
using the scale of 1 = Not at all, 2 = Once in a while, 3 = Sometimes, 4 = Fairly often,
and 5 = Frequently, if not always. I assigned two scores to each participant based on the
results of the survey. A score for transformational leadership was the average of the
scores from all items measuring transformational leadership and a score for transactional
leadership was the average of the scores from the items measuring transactional
leadership. This score in the data analysis measured the relationship between leadership
style and intent to stay.
The MLQ 5X is a valid and reliable instrument to measure transformational and
transactional leadership (Bogler, Caspi, & Roccas, 2013). To test the reliability of this
instrument, Bass and Avolio (2004) collected and analyzed data from 2,154 individuals;
no self-ratings included. After analyzing the data, Bass and Avolio found reliabilities for
the total items and for each scale ranging from 0.74 to 0.94. According to Yunus (2010),
scores greater than 0.70 indicates strong internal consistency. The sample population data
from 107 participants validated the instrument through the analysis of Cronbach’s alpha
ranging from 0.79 to 0.97. Cronbach alpha provides a means for testing the reliability of a
survey instrument (Yunus, 2010).
Three-Component Model (TCM) Employee Commitment Survey. To measure
organizational commitment, the affective and continuance scales, I used Meyer and
Allen’s (2004) revised TCM Employee Commitment Survey. The academic version of
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the instrument as well as the user guide remains available as a free download on the
employee commitment website. The TCM Employee Commitment Survey is a valid
instrument used to measure affective, continuance, and normative commitment (Bressler,
2010). The revised TCM Employee Commitment Survey is an 18-item instrument with
six items for affective commitment, six items for continuance commitment, and six items
for normative commitment (Meyer & Allen, 2004). The items in this instrument are
scaled using a 5-point Likert-type format ranging from 1 to 5 where 1 = strongly
disagree, 2 = disagree, 3 = neither disagree nor agree, 4 = agree, 5 = strongly agree
(Meyer & Allen, 2004).
Because this study focused only on affective and continuance commitments, only
12 items were used to measure affective and continuance commitments. Meyer and Allen
(2004) reversed some questions to force respondents to read each question carefully
instead of going through them haphazardly. To align these items with the purpose of the
study and stronger groupings, I used a 5- point Likert- type format ranging from 1 to 5
where 1 = strongly disagree, 2 = disagree, 3 = neither disagree nor agree, 4 = agree, and 5
= strongly agree (Meyer & Allen, 2004).
Following was the list of the 12 items. This list is also available in Appendix C.
Reversed scored items are marked with R:
1. I would be very happy to spend the rest of my career with this organization.
2. I really feel as if this organization's problems are my own.
3. I do not feel a strong sense of "belonging" to my organization. (R)
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4. I do not feel "emotionally attached" to this organization. (R)
5. I do not feel like "part of the family" at my organization. (R)
6. This organization has a great deal of personal meaning for me.
7. Right now, staying with my organization is a matter of necessity as much as
desire.
8. It would be very hard for me to leave my organization right now, even if I
wanted to.
9. Too much of my life would be disrupted if I decided I wanted to leave my
organization now.
10. I feel that I have too few options to consider leaving this organization.
11. If I had not already put so much of myself into this organization, I might
consider working elsewhere.
12. One of the few negative consequences of leaving this organization would be
the scarcity of available alternatives.
The first six items measure affective commitment and the second six items
measure continuance commitment (Meyer & Allen, 2004). To use the TCM Employee
Commitment Survey in research, Meyer and Allen (2004) recommended grouping each
participant’s scores by scale. Meyer and Allen suggested averaging the score of the
individual items to obtain the overall score for each scale. Based on these
recommendations, each participant’s score became part of the affective commitment
score and a continuance commitment score.
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Bressler (2010) used the organizational commitment scale to measure affective
and continuance commitment of United States Army Reserve soldiers. The reliability
Cronbach’s alpha (α) coefficient of affective scale and continuance scale of the TCM
Employee Commitment Survey are .72 and .77, respectively (Krishnaveni & Ramkumar,
2008). These are acceptable reliability scores given that they exceed .70 (Yunus, 2010).
To confirm the reliability of the instrument, I gathered data from all participants of the
study to compute the Cronbach Alpha (α).
Intent to stay scale. The modified version of the intent to stay scale was the
instrument used to collect data for the dependent variable (Yn), which was intent to stay
(Y1), (Price & Mueller, 1981). The intent to stay scale uses a single question to measure
an employee’s intention to remain with an organization. The single question was; “Which
of the following statements most clearly reflects your feelings about your future in the
hospital? (a) Definitely will not leave, (b) Probably will not leave, (c) Uncertain, (d)
Probably will leave, (e) Definitely will leave” (Price & Mueller, 1981, p. 546). Several
researchers modified the intent to stay scale to fit their purposes (Garbee, 2006;
Kosmoski & Calkin, 1986; Ruel, 2009). Kosmoski and Calkin (1986) expanded the intent
to stay scale to increase the reliability of the instrument. Garbee (2006) modified the
scale to measure nurses’ intent to stay with three questions and nurses’ intent to leave
with three questions. Ruel (2009) converted Garbee’s three 7-points Likert-type scale
items. A sample question of Ruel’s intent to stay scale was “I intend to stay in my current
job and present university for one year” (p. 43). I modified Ruel’s version into one-item
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to fit the purpose of this study. The question on the instrument used a 5 point Likert type
scale, with 1 to 5; 1 = I will stay less than 2 years, 2 = I will stay 2 to 5 years, 3 = 5 to 10
years, 4 = I am undecided, 5 = I will stay until full Social Security retirement age.
The following item included:
1. When do you plan to leave the company?
The question and the intent to stay scale are available in Appendix F. The intent to
stay score was the average of the scores of the question. An instrument cannot be valid
without being reliable (Engbe rg & Berben, 2012). The intent to stay scale is a reliable
instrument (Ruel, 2009). Kosmoski and Calkin (1986) showed an alpha value of 0.90 for
the intent to stay scale. A 0.90 alpha value is a strong reliability score (Yunus, 2010). To
confirm the reliability of the instrument in this study, I computed the Cronbach Alpha (α)
using the data from all participants.
The three instruments in this study measured direct leader’s leadership style,
junior executive’s organizational commitment, and the junior executive’s intent to stay
with a company. The procurement of the MLQ survey and authorization for use are in
Appendix B. The TCM employee commitment and intent to stay scale are free for
academic use and do not require permission to use. Each participant had five different
scores including two scores for the leadership style (transformational and transactional),
two scores for organizational commitment (affective and continuance), and one score for
intent to stay. Five scores per participant provided data to examine the relationship
between leadership style, organizational commitment, and intent to stay.
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Data Collection Technique
In a quantitative study, data are in number or numerical form. Data collection
techniques vary among research methods and designs. This section covers the steps used
to collect data for this study. The data collection for this study required the approval of
Walden University’s IRB.
A cross-sectional survey allows a researcher to collect data at one particular point
in time (Francesconi, Sutherland, & Zantomio, 2011). This survey method is popular
because of its rapid turnaround in data collection and the economy of design (Francesconi
et al., 2011). Given the current growth in the use of Internet, an online survey is a rapid
and convenient way to reach a large number of participants in less time. Because of its
low cost and the high speed, an online survey is one of the most popular methods for
quantitative data collection (Vu & Hoffmann, 2011).
SurveyMonkey® automatically created an e-mail invitation from an electronic
roster with access to the survey link to each participant. Each invitation e-mail sent to
participants contained a survey link for participants to click to start the survey. The
participants had to acknowledge informed consent to start the survey. Participants could
withdraw from the survey at any time by closing their web browser.
The survey remained available online 1 week after reaching the minimum number
of responses. After the completion of the survey, SurveyMonkey® stores the data for 5
years behind a secured firewall in a data storage system. Survey data are available by
written request to me.
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After receiving collected data from SurveyMonkey®, I stored electronic data on a
private, encrypted electronic file storage system on my personnel computer for 5 years.
The online survey served as the instrument used in this study to collect data from a
purposive sample of 107 junior executives employed in the South Census region in the
United States: Alabama, Arkansas, Delaware, District of Columbia, Florida, Georgia,
Kentucky, Louisiana, Maryland, Mississippi, North Carolina, Oklahoma, South Carolina,
Tennessee, Texas, Virginia, and West Virginia. SurveyMonkey® collected the data using
the survey instruments and supplied an electronic file of the data results. SurveyMonkey®
stored the data and I stored the data in TrueCrypt for 5 years until time of deletion and
destruction.
Data Organization Techniques
After collecting data, I organized and prepared the data for analysis. This process
included coding and transforming data in an analyzable format. This section covers the
steps used to prepare and organize the data collected for analysis in this study. The
process of coding and organization of the data began after receiving data from
SurveyMonkey®.
The scores from the MLQ questions provided data to compute the scores for
transformational leadership and transaction leadership constructs. The scores from the
TCM Employee Commitment Survey questions section applied to the affective and
continuance commitment constructs. Finally, the intent to stay score provided the data for
the scores of the questions using the intent to stay scale. The process of data organization
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followed the computation. The data did not include any personal information about
participants. To avoid confusion in the data, I coded the data for each participant by a
four-digit alphanumeric code ranging from P001 to PXXX. In this coding, XXX
represented the number of participants, assuming the study had less than 1,000
participants.
For study variables, I coded each question within each instrument by a three-digit
alphanumeric code ranging from Q01 to QXX, with XX representing the number of
questions within a specific data collection instrument. For example, the first and second
questions of the MLQ were Q01 and Q02, respectively. I grouped the coded questions
according to instrument and by scale. The organizational commitment and leadership
style variables included two scales each and the intent to stay includes one scale. Each
participant had a score in each of the five scales; these five scales represented the
variables used in the data analysis. The score of each variable was the average of the
scores of the questions within that variable.
In this study, I coded data for each leadership style, two organization commitment
variables, and the intent to stay variable. The six columns included one column for
participant identification (P001 to PXXX), one column for each of the leadership style
variables, one column for each of the two organizational commitment variables, and one
column for the intent to stay variable. After coding the data and computing the scores for
each variable, I organized the transformed data into six columns in SPSS version 20.
To conduct the data analysis, I used a six-column table. Electronic data remains
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stored in TrueCrypt and hard copies stored in a locked container for 5 years.
At the end of 5 years, after the publication of my doctoral study, I will destroy all hard
copies including backup copies of data using a shredding device and permanently delete
all data from my password-protected computer.
After receiving the data from SurveyMonkey®, I coded the data and computed
scores for each variable. Following computing the scores, I organized the data into a six-
column SPSS table for data analysis. The data remain stored in TrueCrypt for 5 years
after the publication of my doctoral study, and deleted afterward.
Data Analysis Technique
The data analysis process for this study focused on testing the hypotheses to
answer two research questions:
1. What is the relationship between leadership style and intent to stay with a
company?
2. What is the relationship between organizational commitment and intent to stay
with a company?
This section covers the process used to analyze the data for this study. After
coding and transforming the data into a five-column table as described in the previous
sub-section, the data were loaded into SPSS version 20 for data analysis. SPSS is a menu
driven user interface statistical software package suited for academic research (Yunus,
2010). All statistical analysis tools have strengths and weaknesses depending on the
circumstances (Sherman & Serfass, in press).
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The choice of SPSS for the data analysis of this study relates to my academic
experience with the software. SPSS is a well-documented and easy to learn statistical
analysis program. Learning SPSS and passing the quantitative research class were part of
the requirements for completing Walden University’s DBA program.
Reliability Testing
Researchers found sufficient reliability of all the three survey instruments used in
this study. The reliability of each instrument depends on the data collection from each
willing participant. To confirm the reliability of the instruments, I used data from all
participants to compute Cronbach’s alpha (α). The transformational leadership questions
tested at .97, the transactional leadership questions tested at .81, affective commitment
questions tested .88, and the final set of questions about continuance commitment tested
at .79. Cronbach’s alpha allows for testing the reliability of a survey instrument (Yunus,
2010). Scholars such as AbuAlRub and Alghamdi (2012) and Vadell (2008) used
Cronbach’s alpha to test the reliability of instruments they used to measure the same
variables used in this study.
Descriptive Analysis
In the data analysis process, descriptive analysis followed reliability testing.
Descriptive statistics allows for describing quantitative variables within levels of
qualitative variables (Yunus, 2010). I coded the descriptive statistics to examine the
distribution of data. Some of the measures included the standard deviation, mean, and
variance.
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Hypotheses Testing
The focus of this study was to examine the relationship between leadership style,
organizational commitment, and intent to stay. Following were the research questions and
hypotheses considered in this study.
Research Question 1: What is the relationship between leadership style and intent
to stay with a company?
H10: Leadership style does not correlate with intent to stay with a company.
H1a: Leadership style correlates with intent to stay with a company.
Research Question 2: What is the relationship between organizational
commitment and intent to stay with a company?
H20: Organizational commitment does not correlate with intent to stay with a
company.
H2a: Organizational commitment correlates with intent to stay with a company.
Multiple linear regressions were the omnibus analysis in this study. In the process
of the regression analysis, I assessed bivariate correlations between each independent
variable and the dependent variable. Bivariate correlation is a statistical analysis method
used to assess the degree of linear relationship between variables in a sample (Yunus,
2010). The correlation between two variables is high when points of the two variables
converge toward a straight line called a regression line (Cho & Fryzlewicz, 2012). The
index for bivariate correlation ranges from -1 to +1, indicating the degree of relationship
(Yunus, 2010). A required p value of less than 0.05 controlled for type 1 errors. This
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analysis allowed me to reject or accept the null hypotheses H10 and H20, and answer the
two research questions of the study.
The choice of multiple linear regressions for this study tested consistent with
recent similar studies. Using data from Saudi Arabian hospital, AbuAlRub and Alghamdi
(2012) used multiple linear regressions to examine the relationship between leadership
style, nurse satisfaction, and intent to stay. Similarly, Bressler (2010) used multiple linear
regressions to examine the relationship between hope, organizational commitment, and
intent to stay of United States Army Reserve soldiers.
SPSS version 20 served as the data analysis tool in this study. The multiple linear
regressions were the omnibus analysis in this study. In the process of the regression
analysis, I assessed bivariate correlations between each independent variable and the
dependent variable. The results of these statistical tests allowed me to reject or accept the
null hypotheses, hence answering the research questions.
Reliability and Validity
This section contains a discussion on reliability and validity of the instruments
used in the study. Researchers employ reliability and validity in quantitative research to
measure the internal consistency of an instrument and measure continuity of the
construct, (i.e., validity). This section contains an outline of the steps implemented to
ensure reliability and validity.
Reliability
In a quantitative study, reliability depends on the instrument used to collect data
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(McCrae et al., 2011; Rahman & Post, 2012). Researchers have found support for the
reliability of the instruments used in this study (Bass & Avolio, 2004; Kosmoski &
Calkin, 1986; Krishnaveni & Ramkumar, 2008). To test reliability of the MLQ
instrument, Bass and Avolio (2004) collected and analyzed data from 2,154 individuals;
no self-ratings were included.
After analyzing the data, Bass and Avolio (2004) found reliabilities for all items
and for each leadership factor scale ranging from 0.74 to 0.94. Reliability for the
affective scale and continuance scale is acceptable, with a Cronbach’s alpha coefficient
(α) of 0.716 and 0.767, respectively (Krishnaveni & Ramkumar, 2008). Kosmoski and
Calkin (1986) showed an alpha value of 0.90 for the intent to stay scale.
Although the instruments in this study tested as reliable instruments, another
reliability test occurred to confirm the reliability of each instrument to ensure the data
reflected internal consistency. To confirm the reliability of the instruments, I gathered
data from all participants to compute the Cronbach’s alpha (α). The reliability and
validity of the instruments were a crucial component of research quality.
The reliability and validity of the instruments were a crucial component of
research quality.
Validity
Threats to validity in the study can come from both internal and external sources
(Ronau et al., 2014). Internal validity is often associated with validity of instruments used
in the study. A valid instrument means that the questions provide an accurate measure of
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the relevant constructs. External validity is often associated with generalization of the
results to the population of study. This section covers steps used to establish the internal
and external validity of this study.
Internal validity. Instrument validity affects the internal validity of a study.
When an instrument is not valid, the study may not have sufficient internal validity.
Instrument validity means that the questions in an instrument accurately measure the
defined construct (Evans, Hartshorn, Cox, & De Jel, 2014). This correlation design is a
nonexperimental design and threats to internal validity are not applicable. Threats to
internal validity apply to experimental studies only (Rahman & Post, 2012); therefore,
threats for internal validity do not affect this study.
External validity. External validity relates to the ability of the sample to be
representative of the population (Olsen, Orr, Bell, & Stuart, 2013). Rahman and Post
(2012) argued that when calculating the mean of a score, outliers could have a negative
effect, especially for a small sample. A representative sample size reduced the threat
related to external validity. Because of the unknown population size, I left blank the
estimated population size in the G*Power 3 calculator to compute the required sample
size to find significance (Faul, Erdfelder, Buchner, & Lang, 2009). Using an alpha level
of .05, a power of .80, and an effect size of .15, the required sample size to find
significance with three predictors is 77. An alternative for increasing external validity is
to eliminate outliers. Outliers are data that exist outside of the scope. The observation of
outliners is a concern when raw scores converts to z-scores and evaluated to determine if
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any score exceed +/-3.29 (Tabachnick & Fidell, 2013). In cases where scores that exceed
this value, they were eliminated from the analysis provided they were true outliers.
The reliability and validity section covered steps necessary to establish reliability,
internal validity, and external validity of this study. In the process of establishing
reliability, data from all participants of the study provided statistics to compute
Cronbach’s alpha (α) for each survey instrument. The internal validity of the study
included a peer review of the survey instruments. The minimum sample size for the study
was not large enough to establish external validity.
Transition and Summary
Section 2 describes the process used in the approach of this study. The discussion
of the research method and design revealed the purpose of the study, which aligns with a
quantitative method and correlational design. A purposive sample of junior executives
proved necessary to achieve at least a 95% probability of finding a relationship if one
exists in the population. SurveyMonkey® was the research site with an online survey
system. The data collection instrument used in this study had tested reliably in previous
studies. Using SPSS version 20, I run and analyzed the necessary statistical tests on the
data. The data analysis included reliability testing, descriptive analysis, and multiple
linear regression analysis. Based on the results of the data analysis, I can either reject or
accept the null hypotheses, and answer the research questions. Section 3 includes the
presentation and discussion of the results of the study, as well as the application of these
results to business practice and social change.
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Section 3: Application to Professional Practice and Implications for Change
This research study is presented in three sections. In Section 1, the research
paradigm provided the underpinning of the study to include the subheading of descriptive
contexts that focused on the business problem. Section 2 contained an outline of the
strategic plan to investigate the specific business problem. The literature review presented
an objective account of several research theories from scholarly resources to develop the
theoretical framework for this study. Section 3 provides a detailed explanation of the
evidence that relates to the research questions and substantiates the findings and
conclusions of the study.
Overview of Study
The purpose of this correlational study was to determine the relationship among
the direct leader’s leadership style, junior executives’ organizational commitment, and
junior executives’ intent to stay with a company. In an effort to provide senior executives
with an increased understanding of factors that affect junior executives, I used a 52-
question survey instrument to collect data to test the reliability and validity of the survey
instrument in this study. The two research questions that guided this study were as
follows:
Research Question 1: What is the relationship between direct leaders’ leadership
style and junior executives’ intent to stay with a company?
Research Question 2: What is the relationship between junior executives’
organizational commitment and intent to stay with a company?
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The hypotheses to address the research questions of this study were as follows:
H10: Direct leaders’ leadership styles do not significantly statistically correlate
with junior executives’ intent to stay with a company.
H1a: Direct leaders’ leadership styles do significantly statistically correlate with
junior executives’ intent to stay with a company.
Research Question 2: What is the relationship between organizational
commitment and intent to stay with a company?
H20: Executives’ organizational commitment does not significantly statistically
correlate with junior executives’ intent to stay with a company.
H2a: Executives’ organizational commitment does significantly statistically
correlate with junior executives’ intent to stay with a company.
Presentation of the Findings
This subsection of the study presents the conclusions from the findings of this
quantitative study that answer the research questions and address the hypotheses. The
data collected from the 52-question survey answered by the participants provided the
results findings as well as the relationship between the two independent variables (Xn)
and dependent variable (Yn). In addition, this subset includes information on how the
findings substantiate the theoretical frameworks for this study and correlates to the
prevailing body of knowledge on effective business practice.
I collected data purposefully from selected junior executives in the southern
region of United States using SurveyMonkey®. Data were downloaded for 183
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participants directly from SurveyMonkey® as an SPSS data file. The exclusion of 43
participants occurred because they did not complete the survey. I deleted an additional 34
participants for not being self-identified junior executives. I reverse-coded questions as
appropriate and created composite scores. I conducted multiple linear regressions to
address the research questions.
Descriptive Statistics
Data analysis proceeded with 107 junior executive participants. The majority of
these participants were women (61, 57%). Forty (37%) participants were between 40 and
49 years of age. Most of the participants had been with their company either for 1 to 2
years (41, 38%) or for more than 5 years (44, 41%). Intent to stay within the company
varied heavily for the participants. Table 2 presents frequencies and percentages for
participant demographics.
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Table 2
Frequencies and Percentages for Participant Demographics
Demographic
N
%
Gender
Female
61
57
Male
46
43
Age
21-29
6
6
30-39
25
23
40-49
40
37
50-59
29
27
60 or older
7
7
Length of time at company
1-2 years
41
38
3-5 years
22
21
More than 5 years
44
41
Intent to stay
Stay less than 2 years
29
27
Stay 2 to 5 years
20
19
Stay 6 to 10 years
13
12
Undecided
30
28
Stay until full Social Security retirement age
15
14
I created four composite scores for the study: transformational leadership,
transactional leadership, affective commitment, and continuance commitment. The
appropriate responses to affective commitment were reverse-coded. When calculating the
transactional leadership score, three of the questions did not exist on the survey
(Questions 22, 24, and 27 from the MLQ). Therefore, I proceeded with caution in the
interpretation of results concerning transactional leadership.
Cronbach’s alpha reliability testing provided the subscales to assess the internal
reliability of the sample. George and Mallery’s (2014) guidelines for alpha levels
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explained how to assess the reliability of the scales. Excellent reliability (> .90) tested for
transformational leadership (.97). Good reliability (> .80) tested for transactional
leadership (.81) and affective commitment (.88). Acceptable reliability (> .70) tested for
continuance commitment (.79). Table 3 presents Cronbach’s alpha reliability statistics
and descriptive statistics for the subscales.
Table 3
Cronbach’s Alpha Reliability for Subscales
Subscale
α
No. of items
M
SD
Transformational leadership
.97
20
2.34
1.15
Transactional leadership
.81
5
2.36
1.06
Affective commitment
.88
6
3.26
1.13
Continuance commitment
.79
6
2.89
0.95
Preliminary Correlations
A Pearson correlation matrix measured the strength of linear relationship among
intent to stay, transformational leadership, transactional leadership, affective
commitment, and continuance commitment. Intent to stay significantly positively
correlated with transformational leadership, transactional leadership, and affective
commitment. Transformational leadership significantly positively correlated with
transactional leadership and affective commitment.
Transactional leadership significantly positively correlated with affective
commitment. The correlation between transactional leadership and transformational
leadership indicated very strong (.89). Because of the strong correlation between the two
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independent variables (thus the presence of multicollinearity), they were combined into a
single leadership variable; therefore, a bivariate regression analysis was conducted. Table
4 shows the full correlation matrix.
Table 4
Correlation Matrix Among Intent, Transformational, Transactional, Affective, and
Continuance
1
2
3
4
1. Intent to stay
-
2. Transformational leadership
.46**
-
3. Transactional leadership
.43**
.89**
-
4. Affective commitment
.50**
.63**
.55**
-
5. Continuance commitment
.14
.13
.17
.00
* p ≤ .05. ** p ≤ .01.
Research Question 1
A bivariate regression analysis was conducted to assess whether leadership scores
significantly predicted intent to stay. The predictor variable was leadership style. The
dependent variable was intent to stay. Transformational and transactional leadership
styles combined into a single leadership style score due to multicollinearity between the
two variables. I assessed the assumptions of normality, linearity, homoscedasticity, and
standardized residuals of the residuals by viewing the normal probability (P-P) plot
(Figure 3) and scatterplot of the standardized residuals (Figure 4). One or more of the
assumptions were in violation. The existence of a systematic pattern in the scatterplot of
the standardized residuals (Figure 4) supports the tenability of the assumptions not being
met. Thus, the reader should view the results with caution.
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Figure 3. Normality P-P scatterplot for leadership predicting intent to stay.
Figure 4. Scatterplot for leadership predicting intent to stay.
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The results of the bivariate regression were significant, F(1, 105) = 27.82, p <
.001, R2 = .21, suggesting that leadership style significantly predicted intent to stay. The
R2 value indicated that approximately 21% of variations in intent to stay are accounted for
by leadership score. The positive slope for leadership (B = 0.62) indicated that for every
one unit increase in leadership score, intent to stay increased by 0.62 units. The higher a
person’s leadership score, the more likely the person’s intent to stay. The null hypothesis
was rejected, and the alternative hypothesis was accepted. Table 5 presents the results of
the simple linear regression.
Table 5
Bivariate Linear Regression for Leadership Score Predicting Intent to Stay
Variable
B
SE
Β
t
p
Leadership
0.62
0.12
.46
5.27
.001
Research Question 2
Multiple linear regression analysis was conducted to assess whether affective
commitment and continuance commitment significantly predicted intent to stay. The
predictor variables were affective commitment and continuance commitment. The
dependent variable was intent to stay. I assessed the assumptions of normality, linearity,
homoscedasticity, and standardized residuals of the residuals by viewing the normal
probability (P-P) plot (Figure 5) and scatterplot of the standardized residuals (Figure 6).
One or more of the assumptions were in violation. The existence of a systematic pattern
in the scatterplot of the standardized residuals (Figure 6) supports the tenability of the
87
assumptions not being met. Thus, the reader should view the results with caution.
Figure 5. Normality P-P scatterplot for organizational commitment predicting intent to
stay.
Figure 6. Scatterplot for organizational commitment predicting intent to stay.
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The results of the multiple linear regression were significant, F(2, 104) = 19.42, p
< .001, R2 = .27, suggesting that the model as a whole was able to significantly predict
intent to stay. Affective commitment, B = 0.64, p < .001 was the only significant
contributor to the model. Continuance commitment was not a significant predictor, B =
0.22, p = .08. The positive slope for affective commitment (B = 0.64) indicated that for
every one-unit increase in the affective commitment score, intent to stay increased by
0.64 units. In other words, as a person’s affective commitment increased, the more likely
the person’s intent to stay. The null hypothesis was rejected, and the alternative
hypothesis was accepted. Table 6 presents the results of the multiple linear regression.
Table 6
Multiple Linear Regressions for Organizational Commitment Score Predicting Intent to
Stay
Variable
B
SE
Β
t
P
Affective commitment
0.64
0.11
.50
5.99
.001
Continuance
0.22
0.13
.15
1.74
.084
Applications to Professional Practice
The study results present senior executives of companies with information on how
leadership style and organizational commitment can affect junior executives’ intent to
stay with a company. The results of this study may add to the body of knowledge
concerning the relationship among leadership style, organizational commitment, and
intent to stay with a company. The costs of employee turnover are evident in the
sustainability of companies. The results of this study offer statistical data and
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recommendations to senior executives of companies to review, analyze outcomes, and
focus on strategic planning efforts for employee retention.
Implications for Social Change
The implications for positive social change include the potential to provide senior
management with a better understanding of factors that relate to junior executive
retention. The potential exists to provide senior executives with the necessary tools to
increase retention through prediction of attrition and possible reduction of causes of
attrition. The social change implications include the potential to create a more desirable
workplace, higher job satisfaction, and overall organization environment; making it more
desirable to stay with the organization.
Society may benefit, as experienced executives remain in their organization to
reduce the risk of company turnover and higher unemployment rates. Businesses and
governmental agencies may be able to developing better retention methods and strategies.
Business leaders may better understand when to offer an incentive, such as bonus pays,
higher education, and other training options for retention. Society may further benefit as
experienced junior executives remain with a company to help sustain communities.
Recommendations for Action
Company leaders may use the data from this study as an analytical tool to predict
turnover risk among employees. Senior executives should pay attention to the results of
this study, as well as evaluate which leadership style positively correlates with
organizational commitment among company employees. Senior executives should work
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toward implementing new strategies to address the challenges that will retain employees.
Senior leaders should ensure these strategies are visible to share with employees.
Recommendations for Further Study
This study expands the option for future researchers to examine mid-level
management in the business industry and branches of the military that have the rank of
equivalent to junior executives. Using the instruments from this study with a larger
sample size could substantiate the results of this study on a wider scale range. A similar
study inclusive of a census area or even several census areas with higher populations of
junior executives would yield a large enough sample to provide generalizability to the
junior executive populations in organizations. Stratification, as it affects test results of
those affected, suggest a need for further study. In addition, future researchers may wish
to use a qualitative model to code junior executives’ perceptions towards leadership
styles and intent to stay. A longitudinal study following junior executives’ employment
from start to finish at a company suggests a need to determine junior executives’
perceptions of leadership styles, and the effects of those leadership styles on intent to
stay.
Reflection
After retiring from years of serving as a leader within the military, I understand
how leadership styles and organizational commitments influence many factors for
individuals. The origin of this research stems from the leadership direction of the
committee members appointed to guide me through the process of this study. The
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continuous feedback from committee members and making revisions of the study
strengthened the scholarly writing in this research. Following the guidelines of the DBA
rubric was an essential task that benchmarked and measured the progress of the study.
Developing the survey in Survey Monkey® proved beneficial in protecting the
participants and collecting the data; however, in analyzing the data, I still had unyielding
concepts of the results based on previous research finding and personal experience in the
military. However, these biased notions were not an influential factor in the data
collection process, because I had no contact with the participants of the survey and the
data excluded participant’s identification to ensure confidential of answers.
Summary and Study Conclusions
The attrition of junior executives who are promoted within the company and the
understanding how junior executives’ intent to stay with a company relates to leadership
style and organizational commitment was the purpose of this quantitative correlational
study. This study results compared the independent variables of leadership styles and
organizational commitment with a dependent variable and intent to stay.
This study consisted of 107 participants employed as junior executives in the
southern region of the United States (which includes Alabama, Arkansas, Delaware,
District of Columbia, Florida, Georgia, Kentucky, Louisiana, Maryland, Mississippi,
North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Virginia, and West
Virginia). The random assignment of 107 participants occurred using the G*Power 3
Calculator (Faul, Erdfelder, Buchner, & Lang, 2009).
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The assessed participants in this study were junior executives with concerns of
existing leadership practices and their relationships between leadership styles,
organizational commitment, and intent to stay in the organization to identify the potential
weakness of employee retention. Section 3 provided an in-depth description of statistical
results regarding the quantitative correlation design study directed on the relationship
between leadership style, organizational commitment, and intent to stay in the
organization. The research findings reflected junior executives’ responses to the 52-
question survey. Senior executives should view the results of this study as a catalyst for
assessing existing leadership practices and using the data generated from the study to
identify the potential weakness of employee retention.