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Com test
Chapter 7
1. Key Terms:
Proxemics: zones, Intimate 1-18 inch, personal 18inch-2 ft, social 2-4 ft, public 4-10 ft
Thret threshold: tolerance for personal difference violations
Expectancy: thoughts and behaviors anticipated by conversations
Violation Valence: positive= reciprocity and convergence, Negative= Compensation and
divergence
Communicator reward Valence: facing ambiguous means of actions, person that violated
expectations can either reward or punish.
3. Context, person, cultural
4. Ambiguous violation, relay on communicator reward valence
Chapter 8:
1. Key terms:
Social Penetration: Increasing disclosure and intimacy in a relationship
Self-disclosure: two key components- Breadth and depth
Depth: How intimate is the disclosure
Breadth: range of topics willing to disclose
Law of reciprocity: reciprocal disclosure (onion theory)
Social exchange: gauge for predicting relational satisfaction and stability
min/max principle: min efforts for max results, min amounts of disclosure for satisfaction
CL: right now, outcome is ideal when it is right now
CLalt: what else is out there
2. In a relationship it moves from shallow levels to intimate levels. Private self vs. public
3.hit max disclosure= max satisfaction
5. Relational outcome= reward-costs
6. Outcome> CL> CLalt
Chapter 9:
1.Key terms
Uncertainty reduction: reducing uncertainty in a relationship
How we reduce uncertainty:
axiom : theoretical proposition- self evident proof that requires no additional proof
Passive: looking at them from across the bar no interaction
Active: actively looking asking third party for details
Interactive: engaging in person asking questions
Extractive: electronically stalking looking, googling
2. Why we reduce uncertainty:
1. Them
2. Ourselves in relation to them
3. Our relationship with them
3.we want a sense of ease in a relationship with reducing uncertainty
Chapter 10:
Key terms:
Social Presence theory: can develop relationships over CMC but need more time
Media richness theory: ability to reproduce the information sent over
Cues filtered out: lack of nonverbal cues
Impression formation: the mental image one forms from another person
Chronemics: study of people's proxy of time and handling people
Hyperpersonal perspective: meeting people online is sometimes better than in person
Selective self presentation: selecting how you would like to present yourself online
Self fulfilling prophecy:more you talk online less likely to like them in person
Chapter 5:
1. Key terms:
Symbolic interaction: knowing is naming
Minding: momentary pause when someone says something before you reply
Looking glass:see ourselves as others see us
self= I (ego) + Me (looking glass)
Self fulfilling prophecy: create yourself through what people see about you, if you say you're
smart then you are
2. Three principles
-laung
-meaning
-thought
self= I+Me
Chapter 11:
Key terms:
Relational dialects tension between two contradictory elements ex: expression or. non
expression
Internal: in relationship
External: outside relationship
3. Manage tensions in relationship
4. Segmentation: isolate tension in relationship to work on that
Spiraling inversion: recognizing tension solving problems moving through them
Chapter 19:
Key terms:
Culture: shared system of meaning
Ethnographic: mapping out social discourse, interested in significance of behavior
Thick description: tracing strands of cultural web, tracking evolving meaning
Metaphor:
Ritual: are aspects of cultural life
Stories:
Corporate: management tells (least effective)
Personal: Make us look good
Collegial: back and fourth stories people tell (most effective)
3. Metaphors reveal meaning
4. Organization and culture
5. Voice of the man
6. Culture is built on micro practices
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