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Section 1: Foundation of the Study
This qualitative single-case study concerned the effective methods that some
nonprofit leaders employ to detect and prevent occupational fraud. Occupational fraud
costs businesses in the United States $4,700,000,000,000 in lost income annually,
according to a 2022 report of the Association of Certified Fraud Examiners (ACFE).
Occupational fraud puts the nonprofit industry at risk.
Background of the Problem
Fraud threatens organizations, and many leaders cannot detect and prevent
fraudulent activities. Occupational fraud is the most common type of fraud that an
organization may encounter. Occupational fraud is an internal act carried out by
employees against an organization which involves misappropriation of assets, corruption,
and financial statement fraud (Owusu et al., 2022; Wells, 2017). Nonprofit organizations
are more at risk of occupational fraud than for-profit organizations (Khadra & Delen,
2020). Nonprofit organizations depend mainly on donations and volunteers to accomplish
their mission (Bennett et al., 2021). A threat such as occupational fraud will harm them
financially and economically, which may cause them to decrease their efforts or close
operations. The impact of occupational fraud hurts cultural, social, economic, and public
interests (Macailao, 2020). In this study, I explored strategies that nonprofit
organizational leaders use to detect and prevent occupational fraud.
Problem and Purpose
Business organizations lose revenue through occupational fraud yearly due to the
misappropriation of assets, corruption, and financial statement fraud (Denman, 2019).
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Occupational fraud accounts for 5% loss in annual revenue, equating to an estimated
$$3,500,000,000,000 in revenue for organizations in the United States (N'Guilla Sow et
al., 2018). The general business problem was that occupational fraud negatively affects
organizations' profits, cash flow, and reputation (Archambeault & Webber, 2018; Blye &
Luamba, 2021; Todorović et al., 2020; Yekini et al., 2018). The specific business
problem was that some nonprofit organizational leaders lacked strategies to detect and
prevent occupational fraud. I explored strategies that some nonprofit organizational
leaders use to detect and prevent occupational fraud. The specific population for this
study was senior leaders in a nonprofit organization located in the central part of the U.S.
state of Alabama with successful strategies for detecting and preventing occupational
fraud.
Population and Sampling
In this study, the population was senior leaders in a nonprofit organization in
central part of the U.S. state of Alabama with successful strategies for detecting and
preventing occupational fraud. Data collection included conducting semistructured
interviews and gathering pertinent documents. I used the purposive sampling technique to
determine the sample for this study. The documents comprised managerial policies,
compliance program policies, and other records on strategies to detect and prevent
occupational fraud.
Nature of the Study
I conducted a qualitative single-case study to explore strategies that some
nonprofit leaders used to detect and prevent occupational fraud. A researcher can use
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three methodologies: qualitative, quantitative, and mixed methods. Qualitative
researchers examine a phenomenon by exploring participants' lived experiences and
behaviors without statistical analysis (Basias & Pollalis, 2018). Researchers use the
qualitative approach to seek answers about a phenomenon's what, how, or why (Yin,
2018). I chose the qualitative approach for this study because I used what, how, and why
questions to analyze data related to strategies nonprofit leaders use to prevent and detect
occupational fraud. Researchers may use numeric data in a quantitative study to analyze
the relationships or differences between variables (Saunders et al., 2015). The
quantitative method was inappropriate for this study because my intent was not to
statistically analyze relationships or differences between variables. The mixed-methods
approach combines quantitative and qualitative methods (Dawadi et al., 2021). The
mixed method was not useful for this study because the intent was to use only the
qualitative method to explore strategies that some nonprofit leaders use to detect and
prevent occupational fraud.
I used a single-case study design to explore the study phenomenon. Researchers
can use single- or multiple-case designs as a research strategy (Saunders et al., 2015). A
case study is appropriate to gain an in-depth understanding of a phenomenon in a real-life
context from the participant's view (Boblin et al., 2013; Yin, 2018). Moreover, selecting a
case study strategy is contingent on the research question and the purpose (Guetterman &
Fetters, 2018). Choosing the case study as a design strategy helped me to answer the
questions of how, what, and why and to explore the real-life conditions pertinent to the
study phenomenon. Other qualitative research designs are phenomenology and
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ethnography (Saunders et al., 2015). The focus of phenomenology is on participants'
personal experiences about a phenomenon and their worldview (DeVaney et al., 2018).
The phenomenology strategy was unsuited for this study because my focus was not on
the participants' personal experiences or their interpretation of the world. Ethnographic
researchers can study people in groups with the same culture and social views
(Tomaszewski et al., 2020). Ethnography was not a suitable design for this study because
I did not explore groups of people who shared the same culture and social views. I
selected a single-case study strategy because I sought to understand a specific issue or
business problem about occupational fraud.
Research Question
What strategies do some nonprofit organizational leaders use to detect and
prevent occupational fraud?
Interview Questions
1. What strategies are in place in your organization to detect and prevent occupational
fraud?
2. What are some of the methods by which employees can report fraudulent activities?
3. What are internal control strategies used within your organization to detect and
prevent occupational fraud?
4. How are strategies to detect and prevent occupational fraud discussed in the
organization?
5. What barriers did you encounter when implementing strategies to detect and prevent
occupational fraud?
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6. What additional information can you provide regarding strategies to detect and
prevent occupational fraud?
Conceptual Framework
The fraud triangle theory grounded this study. Donald Cressey introduced the
fraud triangle theory in 1953 to indicate why individuals commit fraud (Sabatian &
Hutabarat, 2020). The primary constructs in this theory—pressure, opportunity, and
rationalization—are used to explore and understand why employees commit occupational
fraud (Homer, 2020). The three constructs of the fraud triangle must be present for an
employee to commit fraud (Cressey, 1986). An employee under pressure may commit
fraud due to financial problems (Malimage, 2019). An organization that has a weak
internal control system and governance provides the employee with an opportunity to
commit fraud. When an employee commits fraud, they usually rationalize their behavior
to engage in fraud, possibly due to their moral compass. The fraud triangle theory is a
tool that could assist organizational leaders in detecting and preventing occupational
fraud (Moore, 2020). Understanding employees' reasons for committing fraud would
enable nonprofit senior leaders to implement strategies to detect and prevent occupational
fraud. Nonprofit organizational leaders may benefit from using the elements of the fraud
triangle presented in this study to implement strategies to detect and prevent occupational
fraud.
Operational Definitions
Asset misappropriation: The use of organizational funds for personal gain (Bishop
et al., 2019).
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Fraud prevention: A method of stopping fraudulent activities (N'Guilla Sow et al.,
2018).
Occupational fraud: An internal act carried out by employees against an
organization involving misappropriation of assets, corruption and financial statement
fraud (Owusu et al., 2022; Wells, 2017).
Assumptions, Limitations, and Delimitations
Assumptions
Assumptions are ideas and issues found in research that are taken for granted and
accepted (Theofanidis & Fountouki, 2018). I had two assumptions in conducting this
study. The first assumption was that the participants would answer the interview
questions honestly. The other assumption was that the participants knew the strategies
used in their organization to detect and prevent occupational fraud.
Limitations
Limitations are those circumstances that the researcher does not control.
Limitations can render a weak study (Blye & Luamba, 2021). The first limitation was the
number of participants willing to answer the questions honestly about occupational fraud
detection and prevention strategies in their organization. The second limitation consisted
of locating senior leaders who had developed strategies to detect and prevent
occupational fraud. The last research limitation was being unable to access the
organization's records (i.e., managerial policies, internal audit reports, or compliance
program policies).
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Delimitations
Delimitations are parameters that researchers have control over so that the
objective of the study can be achieved (Coker, 2022). Delimitations refer to the
parameters of the study. For this study, I selected senior leaders of a nonprofit
organization in central part of the U.S. state of Alabama. The criteria for the senior
leaders were that they should have at least 5 years or more of experience using successful
strategies to detect and prevent occupational fraud. Another delimitation of the study was
the sample size of one nonprofit organization's senior leaders. The limited sample size
could potentially impact the findings' applicability.
Significance of the Study
This study is potentially significant in that it may provide some organizational
leaders with strategies to detect and prevent occupational fraud. Occupational fraud
causes organizations to lose millions of dollars each year (Kennedy, 2018). This type of
fraud has a negative effect on the organization's reputation and credibility. Ultimately, it
impacts the interests of all stakeholders. Occupational fraud could shut down
organizations (Moore, 2020). Leaders may benefit from the constructs of the fraud
theories presented in this study to detect and analyze fraud. The information provided in
this study may assist nonprofit leaders in detecting and preventing occupational fraud.
Contribution to Business Practice
This study could be valuable in the detection and prevention of occupational
fraud. Nonprofit organizations are more vulnerable to occupational fraud than for-profit
organizations (Khadra & Delen, 2020). Many nonprofit organizational leaders lack the
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knowledge and understanding necessary to prevent fraud (Bennett et al., 2021). Nonprofit
leaders could potentially use the strategies highlighted in the findings to prevent loss of
revenue from occupational fraud. They may also be to use various techniques and tools
(e.g., employee awareness training) identified in the study to detect occupational fraud.
These techniques could assist nonprofit leaders to further their mission by providing
access to recovered assets, for instance.
Implications for Social Change
The findings from this study could promote positive social change by raising
awareness of the need to create antifraud programs and implement an effective and
efficient system of internal controls to detect and prevent occupational fraud. Through
detective and preventive measures, a nonprofit organization may increase its’ survival
and protect its reputation and creditability. Nonprofit organizations in the U.S. average
about 10% of financial fraud annually, equating to $100,000 annually (Blye & Luamba,
2021). Nonprofit organizational leaders could otherwise use the lost funds to deliver vital
community services toward education, income, and health initiatives. Thus, leaders of
nonprofit organizations can potentially create jobs to strengthen the economy through
these initiatives.
A Review of the Professional and Academic Literature
My aim in conducting this qualitative single-case study was to explore successful
strategies that some nonprofit leaders use to detect and prevent occupational fraud. The
literature review includes an analysis of literature related to the fraud triangle theory and
the fundamental concepts relating to or contrasting with the constructs of the conceptual
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framework. This research consists of a brief discussion on gathering, evaluating,
contrasting, and synthesizing information from various sources about occupational fraud.
The literature review is organized as follows:
• overview of the fraud triangle theory
• alternative theories to the fraud triangle theory
• discussion on occupational fraud
• management and internal control
• tools and strategies to detect and prevent occupational fraud
The literature search strategy involved exploring various sources related to
occupational fraud. I accessed literature through the following databases of Walden
University Library: Emerald Management Journals, ProQuest Central, Sage Journals, and
Science Direct. Additionally, I used the Google Scholar search engine, which I also
accessed from Walden University Library. The literature review contains 179 peer-
reviewed articles, dissertations, conference papers, books, and reports. Eighty-five
percent of peer-reviewed articles were published between 2017 and 2023. The keywords
used in this study were employee ethics, employee theft, fraud diamond theory, fraud
triangle theory, internal controls, occupational fraud, workplace behaviors, and
workplace fraud.
Fraud Triangle Theory
Donald Cressey, a criminologist, sought to understand why individuals engage in
fraudulent activities. Cressey continued Sutherland's work (1940) to analyze the minds of
individuals who committed white-collar crimes. While extending this research, Cressey
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(1953) noted that individuals violated the trust of others, and the same conditions were
most likely the cause that led to criminal activity. Pressure, opportunity, and
rationalization are the elements that form the fraud triangle. Pressure and opportunity are
most noticeable, while rationalization is not because it varies by individual (Kagias et al.,
2021). The fraud triangle has faced criticism for its position on fraud detection and
prevention. However, it is still the most cited theory that explains the motivation for fraud
in organizations (Ohalehi, 2019). In addition, the fraud triangle may be used to identify
general industry or economic situations that may raise overall risk.
The first element in the fraud triangle is pressure. Pressure to commit fraud can
result from financial and nonfinancial situations that may entice an individual to commit
fraud (Koomson et al., 2020). Real financial pressure can be described as falling behind
on bills, experiencing unexpected medical expenses, and/or having a large debt.
Perceived pressure is an individual living beyond their means and wanting to improve
their status (Mat et al., 2019). Other pressure signs are personal, employment stress, and
external (Kihl et al., 2021). Pressure, per Cressey, is "a non-shareable financial problem
or motive that drives a person to commit fraud” (Vousinas, 2019, p. 373). When forced
by financial pressure, employees and managers violate trust in an occupational fraud
setting (Kalovya, 2020).
Opportunity is the second element in the fraud triangle. The opportunity element
comprises the industry's nature, inadequate oversight, and organizational design.
(Christian et al., 2019). Opportunity presents itself with little or no supervision and weak
controls (Owusu et al., 2022). These situations allow insiders to commit fraud because
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they know the loopholes in the organization (Fitri et al., 2019). For example, a long-
serving director or auditor may have the chance to perpetrate fraud in the event of a
change in position; given the knowledge they may have, they would be well versed in
financial statement fraud (Haqq & Budiwitjaksono, 2019; Yuniarti et al., 2019).
Companies that commit fraud often change their auditor, fearing that the old auditor
would likely detect irregularities in the financial statements (Supri et al., 2018). An
auditor with a higher tenure would detect fraud rather than having a change in auditors.
Audit risk is less for an auditor with more tenure than an auditor without tenure
(Patterson et al., 2019). An internal audit may provide oversight for the organization,
which could lessen the opportunity for employees to commit fraud.
A weak board of directors and no audit log allow employees to commit fraud. An
employee could not commit fraud without having the opportunity to do so (Mat et al.,
2019). Employees can use the lack of segregation of duties, weak internal controls, and
lack of periodic audits to commit occupational fraud. When the chance arises, the
criminal will seize it and commit theft (Malimage, 2019). For instance, an employee may
have more opportunities to commit occupational fraud in a small organization if internal
controls are less present (Othman & Ameer, 2022). To address these risks, organizational
leaders should create more robust internal controls that minimize the opportunity for
fraud.
Rationalization completes the fraud triangle. The term rationalization describes
an employee's explanations for distinguishing wrongdoing from illegal activity
(Treadwell, 2020). Technology and cryptocurrency increase fraud problems (Mintchik &
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Riley, 2019). However, organizational leaders should not lose sight of the human element
to commit fraud. Additionally, attention should be given to the rationalization of the
perpetrator to make fraud possible. Before defending their acts to others, offenders
usually justify them to themselves.
An example would be the rationalization of the accountant who worked at
WorldCom during the accounting scandal in early 2000. The accountant was concerned
about her health insurance status and desire to remain employed. The WorldCom
controller relied on team spirit to justify his fraudulent actions. There was coercion on
both workers from the chief financial officer (CFO) of WorldCom to perpetrate fraud
(Mintchik & Riley, 2019). Another instance is the fraud committed by Wells Fargo
workers in 2009 was due to the incentives offered to them if sales goals were met (Hurley
& Hurley, 2020; Mintchik & Riley, 2019).Accountants may create and execute rules,
policies, and processes to avoid fraud by adopting a crook's mindset and learning how
thieves think (Mintchik & Riley, 2019). Fraudsters usually explain their actions when
they steal from their organization.
Alternatives to the Fraud Triangle
Various fraud theories describe occupational fraud and why individuals engage in
such behavior. The fraud triangle; fraud scale; fraud diamond; ABC model, money,
ideology, coercion, and ego (MICE) model; and stimulation, capability, opportunity,
rationalization, and ego (SCORE) model offer frameworks for detecting and preventing
fraud (Saluja et al., 2021). The fraud triangle is regarded as credible in explaining the
nature of employee misdeeds. However, the fraud triangle has been criticized for being
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ineffective in reducing, preventing, or recognizing fraud (Yekini et al., 2018). There are
several expanded models and alternatives to the fraud triangle.
Fraud Diamond
Wolfe and Hermanson (2004) extended the fraud triangle to the fraud diamond,
which includes capabilities. Capabilities are related to one's position or organizational
status (Desai, 2020). According to Wolfe and Hermanson, an individual’s personality
traits and abilities affect the likelihood of fraud. Opportunity is the gateway to fraud;
pressure and rationalization can compel a person to commit fraud. Still, the person must
have the capability to recognize the open gate as an opportunity and to take advantage of
it by constantly walking through it. The accounting fraud scandals of Enron and
WorldCom in early 2000 would not have happened without the right person to carry out
the fraudulent activity (Mohamed et al., 2021; Sahla & Ardianto, 2023). A manager in a
position of authority would provide the capability and opportunity to commit fraud.
Fraud Heptagon
The fraud heptagon is another extension of the fraud triangle that describes the
factors affecting corruption prevention. There are two types of corruption: (a) corruption
due to conflict of interest and (b) bribes and illegal acts (Prihanto, 2021). The fraud
heptagon has seven components that explain fraudulent behaviors: incentive, pressure,
opportunity, attitude, ability, arrogance, and ignorance (Haris et al., 2022). Prihanto
(2021) examined information technology, corporate culture, leadership, and a code of
ethics as variables to analyze the elements contributing to corruption. Prihanto concluded
that poor leadership and a weak business culture were the causes of corruption.
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Fraud Pentagon
In 2010, Jonathan Marks created the fraud pentagon by expanding the fraud
triangle and fraud diamond (Crowe, 2011). Pressure, opportunity, rationalization,
competence/capabilities, and arrogance are the components of the fraud pentagon
(Yuniarti et al., 2019). The elements of the fraud pentagon are used as indicators of the
causes of fraud in corporate financial statements. Rationalization causes fraud
perpetrators to justify their actions (Christian et al., 2019). An individual with the
capability is considered competent because the conditions are known in the organization,
which presents an opportunity to commit fraud. An arrogant person portrays the
characteristics of being above the organization’s policies and can circumvent the internal
control system (Haqq & Budiwitjaksono, 2019). Inadequate operational controls and
ineffective governance laws are among the causes leading to fraud because they generate
conditions for employees to act dishonestly (Mohamed et al., 2021).
Fraud Scale
Albrecht et al. (1984) proposed the fraud scale model (Vousinas, 2019). The
model consists of situational pressures, opportunity, and personal integrity. The fraud
scale may have a different intensity than the fraud triangle (Koomson et al., 2020).
Rationalization and integrity relate to personal values. Occupational fraud is more likely
to happen in environments with high pressure, plenty of opportunities, and low-integrity
personalities. The individual's behavior is the basis for the fraud scale. Financial
statement fraud lends itself to this idea (Lokanan, 2018). For example, falling profits
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might pressure leaders to commit fraud. There is a gap in internal control, which presents
an opportunity for fraudulent activities.
Fraud Square
The fraud square includes pressure, opportunity, rationalization, and integrity.
According to Saluja et al. (2021), integrity is essential to comprehending the motivations
behind fraud. Integrity is crucial in occupational fraud as it influences people's behavior,
whether it be illogical or rational. People who lack integrity are more inclined to
perpetrate fraud. It is likely that employees with high moral standards will perform better
and need less oversight (Kakati & Goswami, 2019). Although there is not much
information available, the fraud square does contribute to the theoretical framework by
illuminating the motivations for fraud (Saluja et al., 2021). The fraud square is driven by
behavior, such as the motivating factors that cause an individual to steal.
Money, Ideology, Coercion, and Ego Model
MICE is a fraud model developed by Kranacher et al. (2010). MICE stands for
money, ideology, coercion, and ego. According to the authors, these motivators could
cause an employee to commit fraud. MICE alters the pressure component in the fraud
triangle because the motivators go beyond nonshareable financial pressure (Saluja et al.,
2021). Ideology is more like rationalizing, where the fraudster is giving justifications for
committing fraud (Kranacher et al., 2010). Coercion is closely related to pressure,
including someone who does not want to participate in fraudulent schemes (Apriliana &
Agustina, 2017; Kagias et al., 2021). Individuals driven by ideological beliefs justify their
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theft and fraudulent activities to achieve a higher purpose that coincides with their ideas
(Kassem & Higson, 2012).
Stimulation, Capability, Opportunity, Rationalization, and Ego Model
Vousinas (2019) examined the theoretical underpinnings that explain the
motivations behind fraud; given the latest advancements in the industry and the
expanding problems related to fraud, it made sense to update prior fraud models.
Vousinas developed the SCORE model, whose acronym stands for stimulation,
capability, opportunity, rationalization, and ego. Vousinas presented the ego aspect to
improve fraud detection and prevention. When the offense goes undetected, the offender's
ego gets a boost (Koomson et al., 2020). This means the individual will more likely
continue the fraudulent activities until caught.
Collusion
The fraud triangle has drawn criticism for failing to identify collusion. Villaescusa
and Amat (2021) explored how the different elements of the fraud triangle are present in
the Prescanova accounting collusion case. The authors cited that the multifaceted fraud
phenomenon does not assess the fraud conditions under collusion. Villaescusa and Amat
analyzed the Prescanova case of collusive accounting fraud in Spain using the fraud
triangle. The executives and others colluded together to make the organization look
profitable. The actions of the leaders were caused by pressure. The organization's leaders
were convicted, sentenced, and ordered to pay back millions of dollars in damages
(Villaescusa & Amat, 2021). The case of Prescanova presented opportunities for fraud
because the organization’s board of directors did not perform well. Plus, some of the
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board members were family members. The staff who were found guilty rationalized or
attributed their conduct to the regulators and the auditor.
The fraud triangle could not be used to analyze collusion in accounting or
financial statement fraud (Villaescusa & Amat, 2021). The HealthSouth scandal is a
prime example of how collusion in the organization acted as a vehicle for fraud. Richard
Scrushy, the CEO, directed the employees to manipulate the accounting numbers. The
made-up numbers resulted in the earnings being overstated by $1,400,000,000. This
caused HealthSouth to suffer losses of $2,700,000,000 (Zahari et al., 2020). Accounting
collusion fraud is hard to detect by an outsider or the fraud triangle (Grandstaff &
Solsma, 2021; Villaescusa & Amat, 2021).
When attempting to comprehend the act of collusion, it is crucial to consider the
managers' positions (Maas & Yin, 2022). Businesses that are open about the kindness
with which management treats its staff are likely to discourage collusion (Maas & Yin,
2022; Zhang et al., 2020). It is up to managers to decide how to handle their staff. For
instance, if an employee refuses to collude with them, a manager may refuse to provide
funding for certain activities or make changes to the workplace. A work atmosphere that
is welcoming, pleasant, respectful, and conducive may encourage employees to behave
morally and reduce the likelihood of fraud.
Occupational Fraud
Occupational fraud is a crime committed by an employee or group of employees
for personal gain (Koomson et al., 2020; Moore, 2020; Ruankaew, 2019). Occupational
fraud could be an organization's most significant and prevalent threat (Mouamer et al.,
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2020). The ACFE (2022) classified occupational fraud as asset misappropriation,
corruption, and financial statement fraud. Asset misappropriation accounted for
approximately 89% of all fraud cases and schemes in 2018 (Ghani et al., 2021). To
reduce losses, fraud risks must be addressed as soon as they are identified.
Misappropriation of Assets
Asset misappropriation is the most common type of occupational fraud because it
is easy to commit (Ahmad et al., 2020; Balfour et al., 2021; Ghani et al., 2021; Koomson
et al., 2020). There are two categories of misappropriation: cash-related misappropriation
and misappropriation involving inventory and other assets (Koomson et al., 2020). For
the fraudster to misappropriate assets, the act of theft, concealment, and conversion must
be present. An individual can steal from the company before the asset is recorded in the
books (Ghani et al., 2021). Misusing an organization's resources can seriously harm its
reputation and expose it to risk.
Misappropriation of assets includes paying for goods or services when no
service/goods have been supplied and stealing intellectual property (Ghani et al., 2021;
Hashim et al., 2020). Misappropriation of assets also includes theft of cash on hand, theft
of cash receipts, fraudulent disbursement, check and payment tampering, misuse of
assets, and theft of assets (Ghani et al., 2021; Koomson et al., 2020). Asset
misappropriation could rob organizations of the resources chosen to increase their
performance and profitability. Leaders should implement proper controls to cover all
stakeholders.
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Misappropriation of funds could happen in all types of organizations. However,
nonprofit organizations experience fraud risk in numerous ways, including risk associated
with donations (Balfour et al., 2021). Nonprofit organizations like churches are not
immune to fraudulent activities (Ohalehi, 2019). Treadwell (2020) provided insight into
methods to misappropriate funds in Protestant and Catholic churches in the United States.
In the 50 embezzlement cases reviewed by Treadwell, the preacher and the priest were
the two most common individuals who committed fraud in churches. The church's
financial activities should not be controlled by the preacher or priest (Treadwell, 2020).
The causes attributed to embezzlement are lack of controls, trust, and failure to prosecute.
Developing preventive measures that promote responsibility and monitoring
could safeguard the organization against the consequences of embezzlement.
Lack of internal controls and a manager using the position of trust creates an
opportunity to commit fraud (Balfour et al., 2021; Faboyede et al., 2022; Treadwell,
2020). Because of trust in the leader, some churches let their guard down and do not put
controls in place to prevent fraud. Treadwell suggested the following solutions to
minimize fraud:
• background checks on employees
• controls over offerings
• fraud training and segregation of duties
To avoid falling prey to asset misappropriation, organizational leaders should assess their
internal controls to determine if they are sufficient to reduce the risk of asset
misappropriation.
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Financial Statement Fraud
Fraudulent financial statements are errors and mistakes made intentionally to
make the business appear profitable (Sabatian & Hutabarat, 2020). Financial statements
are based on the organization's performance and, thus, are essential to outside
stakeholders. Management should ensure that the financial statements are dependable
(Koutoupis & Pappa, 2018). Financial statement fraud occurs in corporate organizations
by improperly capitalizing assets, altering accounting records, and using fictitious
amounts to record revenue and expenses (Hashim et al., 2020). Attributes that fall on the
pressure side of the fraud triangle are financial stability, external pressure, personal
financial needs, and financial targets (Sabatian & Hutabarat, 2020). Management is often
pressured to commit financial fraud to meet the financial goal of the organization.
Leaders make the company’s performance look profitable to stakeholders through
false revenue reporting in the financials (Vasilev et al., 2019). Fraudulent revenue is
when the company has no customers, creates fake billings, and has no inflow of funds
(Vasilev et al., 2019). Altman’s Z, Benford's law, and Beneish M-score are tools that can
be used to detect illegal financial procedures and predict bankruptcy due to financial
fraud (Othman & Ameer, 2022; Vasilev et al., 2019).
Corruption
There are many definitions of corruption, and many standards do not mention
corruption. In financial auditing, corruption is not considered a fraudulent act. Corruption
is behavioral-focused and classified as noncompliance with laws and regulations
(Jeppesen, 2019). Corruption is hard to detect because there is no evidence, and it does
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not leave any errors in financial statements or audit trails (Kassem & Higson, 2012).
Corruption is also hard to discover because of the nature of the crime (Marchenko et al.,
2021). Corruption includes bribery, insider trading, padding expense accounts, conflicts
of interest, illegal gratuities, and economic extortion (Hashim et al., 2020; Jeppesen,
2019; Kassem & Higson, 2012). Favoritism, nepotism, and protectionism are less-known
forms of corruption (Marchenko et al., 2021). Nepotism and favoritism are political
corruption and may be controlled by performance and evaluation measures. Political
corruption affects an organization's economy, efficiency, and effectiveness due to the
lack of free competition (Jeppesen, 2019). A reporting mechanism such as
whistleblowers or hotlines may be able to detect this type of fraud.
Occupational Fraud in the Nonprofit Sector
Nonprofit organizations include educational, religious, and social services to
improve the community and people (Joloko & Audu, 2019). These organizations rely on
government funding and donations to meet their objective. Fraud could damper the work
of nonprofit businesses and cause them to go out of business or reduce the benefits they
provide to the community (Boland et al., 2020). Fraud harms nonprofit and for-profit
organizations, and the estimated annual loss in revenue is 5% (Archambeault & Webber,
2018). Management is the one that commits internal fraud (Archambeault & Webber,
2018). Upper-level management, notably the CEO and chief financial officer, is
responsible for 89% of fraud instances (Christian et al., 2019). A moral issue arises from
fraudulent scandals, particularly when contributors are engaged in immoral or criminal
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activity. A nonprofit organization might suffer reputational harm and public confidence
erosion from hostile acts like fraud (Eining et al., 2020).
Businesses that victimize the public could eventually fail. Following fraudulent
activity, nonprofit organizations typically survive for 5 years (Archambeault & Webber,
2018; Chapman et al., 2023). In their research, Archambeault and Webber (2018)
considered the age, size, and role of the perpetrators of the fraud as well as the extent of
the loss. Older and larger organizations are more likely to survive a fraud event
(Archambeault & Webber, 2018). Older nonprofits would survive a fraudulent event
beyond 3 years because of their high-income level. These organizations are more likely to
have good governance policies (Chapman et al., 2023). Older, educated men at the senior
level in the organization are more likely to be involved in corruption or commit financial
statement fraud (Bishop et al., 2019). Men between 21 and 30 years of age with full-time
positions often commit employee theft (Goh & Kong, 2018).
The size of the organization matters, as well as its impact on control and risks.
Smaller nonprofit organizations have less risk exposure than larger ones (Eining et al.,
2020). Since they are small, nonprofits might need help to deal with fraudulent attacks.
Nonprofit organizations have fewer resources and fewer controls than larger
organizations. Large nonprofit organizations typically must contend with their size and
collusion attempts (Eining et al., 2020).
Location is another area to consider when analyzing the status of nonprofit
organizations and fraud. Nonprofit organizations in rural areas may be prone to fraud or
mismanagement. Nonprofit leaders who manage small organizations should consider
23
implementing more robust policies and procedures that could increase their survival from
fraudulent activities (Chapman et al., 2023; Eining et al., 2020). Becoming a victim of
fraud will likely impact the organization’s survival.
Eining et al (2020) found that some organizations are tax-exempt, while others are
not. Donations to 501(c)(3) organizations are tax-exempt; however, donations to
501(c)(6) gifts are not tax-exempt. Nonprofit organizations are free from taxes under the
U.S. Internal Revenue Service (IRS) tax code section 501(c)(3) due to the public and
social services they offer. IRS Form 990 does not require nonprofit organizations
exempted from taxes to disclose their financial activities fully. Archambeault and Webber
(2018) noted that IRS Form 990 could be used to establish the relationship between good
governance and asset diversion. Reducing asset diversion may be encouraged by having
the board of directors evaluate the yearly financial report and implementing an ethical
policy (Chapman et al., 2023). Asset diversion may be reported if the organization has an
independent panel and accountants (Chapman et al., 2023; Khadra & Delen, 2020). While
disclosing how their asset was shifted, many nonprofit organizations must utilize IRS
Form 990 (Archambeault & Webber, 2018).
Scandals due to fraud, corruption, or bribery have plagued organizations around
the globe. These types of crimes could occur in businesses at any level, and the causes of
these activities vary (Hashim et al., 2020; Macailao, 2020). Mismanagement could also
happen in any business. The ACFE (2022) reported that the nonprofit sector makes up
9% of reported fraud cases. The ACFE also reported the median loss for nonprofit
24
organizations to be $75,000, an amount that could be harmful (see also Abu-Khadra,
2020).
The fraud triggers are poor internal control, lack of expertise, and lack of fraud
education (Hashim et al., 2020). Enron, WorldCom, and the Lehman Brothers are
examples of businesses in the United States that are notable for financial misdeeds (Ozili,
2020). The retail sector loses approximately 1.61% of sales, supermarkets lose about
52.9%, and the hospitality industry loses about 10% annually (Ruankaew, 2019). Private
organizations are the most significant type of business with a higher employee theft rate
(Ruankaew, 2019). This assessment includes government and nonprofit organizations.
Smaller businesses claim asset theft, whereas larger corporations claim financial
statement fraud and corruption (Hashim et al., 2020). The impact of fraud could be large
or small; nevertheless, it would cause harm to all of those involved based on the decisions
made by management. Fraud in charities is often underestimated. An insider does most of
the fraud in these types of businesses. Smaller charities are under-reported in the media
when victimized by fraud (Ohalehi, 2019). Ohalehi (2019) compared small and large
charities' internal control and governance. Small charities lean more on volunteers to
manage the daily operations, whereas large charities have multiple individuals to perform
various duties. Large charities can afford a fraud unit or department, whereas smaller
charities have limited resources and may not have a fraud unit. No matter the size or
charitable organization, revenue is lost from fraud. Recommendations to minimize fraud
were to have policies, communicate with all employees, and include training in risk
management. The social impact of occupational fraud on charities could impact the
25
morale of volunteers and donations and damage the organization's reputation (Ohalehi,
2019). Ohalehi (2019) noted that more literature on fraudulent small charity activities is
needed.
Nonprofit organizations are more prone to fraud risk when they have fundraising
activities. Having an audit committee that includes outside members could reduce the risk
of fraud (Eining et al., 2020). Furthermore, auditors, board members, and other
stakeholders should have information on the risk factors for nonprofit organizations.
United Way and the American Red Cross are two nonprofit organizations hit by internal
financial fraud (Hou et al., 2020). Implementing antifraud controls is vital in nonprofit
organizations. Many nonprofit organizations raise large amounts of money, making them
a prime fraud target.
Management and Internal Control Procedures
An organization's management must lead by ensuring everyone follows internal
control procedures. Management should review the internal control systems regularly to
ensure that the system's goals are achieved (Kereri, 2019). An employee has a chance to
commit fraud when an organization has a poor internal system. Therefore, management
must oversee the implementation of internal controls and ensure they are practical and
efficient (Faboyede et al., 2022; Kereri, 2019). Management should gear their efforts
toward decreasing opportunity by implementing fraud prevention and deterrence
procedures (Hashim et al., 2020).
Research indicates that the opportunity to engage in financial reporting fraud rises
when the organization does not have a robust governance (Kassem & Higson, 2012).
26
Also, good governance should be free of any loopholes, transparent, and accountable to
prevent corruption and nepotism in government. Corporate governance includes
management, board of directors, and stockholders. This group of individuals ensures that
the organization's objectives are met (Koutoupis & Pappa, 2018). As such, there is a level
of trust, transparency, and accountability. Management and employees should be
responsible for conducting organizational goals (Taufik, 2019). Fraudulent activities
hamper the growth of businesses and affect society, shareholders, and stakeholders. Fraud
harms organizations and is one of the most dominant barriers to the economic
development of any country (Hashim et al., 2020). Therefore, all stakeholders should be
aware of the controls meant to prevent fraud.
An organization’s internal control could appear effective, but management can
render it ineffective by overriding it. A threat to fraud prevention is the ability of
managers to override transactions (Ghani et al., 2021). Management override is
considered a weakness in the internal control system, leading to occupational fraud
(Bishop et al., 2019). Management override would occur in a solid antifraud environment
rather than an environment lacking internal controls. Bishop et al. (2019) cited that a
senior leader used management override to misuse $500,000. The lack of internal
controls is strongly associated with asset misappropriation and management override
links to corruption (Bishop et al., 2019). To minimize fraud, we first need to prevent it
and then find ways to detect it.
An effective fraud control plan is a practical solution to minimize acts of fraud.
This plan should be paired with risk management in the organization. Fraud prevention
27
could include monitoring, passwords to access vital information, and bank reconciliation
(Handayani & Kawedar, 2021). Since management put internal controls in place, they
can override them, rendering them ineffective. Awareness of the community and a solid
reporting system could enhance the organization’s accountability structure (Handayani &
Kawedar, 2021). The organization's strategic plans should include a plan to minimize
fraudulent activities.
Internal auditors are considered part of the management staff in an organization.
Internal auditors are management's business partners and are integral to meeting the
organization’s objectives (Macailao, 2020). Leadership is essentially responsible for
detecting fraud, but internal auditors are responsible for providing a service to the
organization. Internal auditors should have adequate knowledge about occupational fraud
and should be able to determine if the organization has a reliable structure of operations
to detect and prevent occupational fraud (Macailao, 2020). The internal auditors know
fraud auditing, forensic accounting, investigation, law, and legal processes (Macailao,
2020). Despite the various techniques that fraudsters employ, internal auditors discover
fraudulent behavior. Internal auditors should be relied upon to assess the fraud problems
in organizations.
Internal auditors are needed in the organization to respond to unfavorable acts that
may impede the mission and goals (Macailao, 2020). The internal auditor's view of
occupational fraud stems from the power of the position that could create opportunity or
capacity (Macailao, 2020). Internal auditors provide the ability to detect, prevent, or
minimize occupational fraud through antifraud training, seminars, and fraud prevention
28
initiatives. Red flags are signals that internal auditors should note and conduct further
investigations of fraudulent activity. There needs to be more clarity between the public
and private sectors about the role of auditing in preventing and detecting corruption.
(Macailao, 2020). More research is needed on the relationship between corruption and
auditing (Jeppesen, 2019). Auditing could prevent corruption by segregating duties,
monitoring, and whistleblowing. Monitoring the internal control systems plays a crucial
role in auditing. (Jeppesen, 2019). Internal auditors play an important role in preventing
and detecting fraud, which helps the organization achieve its goals.
Internal Control
Effective internal control is an integral component of an organization's
operational structure. To achieve effective and efficient operations, dependable reporting,
and compliance with rules and regulations, internal control is the method management
uses (Ghani et al., 2021; Henk, 2020; Suh et al., 2019). Internal control implementation
affects effective management and fraud prevention (Taufik, 2019). The separation of
responsibilities, transaction authorization, and ethical behavior should all be considered
while implementing a fraud prevention plan.
An example of an organization with a weak internal control system was revealed
in a case where a soccer club president defrauded the sports community twice, and the
successor again victimized the soccer club (Kihl et al., 2021). The volunteer treasurers
and board presidents carried out most of the theft. The money was embezzled through
counterfeit checks, money transfers into personal accounts, credit card accounts, and
fictitious supplier accounts. Community sports organizations (CSO) fraud should have
29
been discovered as soon as it occurred. It is also vital for CSO leaders to be mindful of
the internal controls in their organization. Procedures should be put in place and regularly
followed to identify fraud. An organization needs a strong internal control system to deter
fraudulent activity.
Tools and Strategies to Detect and Prevent Fraudulent Activities
The business world is changing, and there should be suitable frameworks to
handle this fast-paced environment. Today, organizations are investing in information
technology to assist their accounting function. Donning et al. (2019) highlighted the
Volkswagen "Dieselgate" scandal and how their organizational culture and poor internal
controls led to unethical practices. Due to the volume of big data, traditional ways of
identifying fraud are no longer practical. Various technologies could assist in monitoring,
analyzing, learning, and predicting human behaviors. Data mining, artificial intelligence
systems, machine learning, and meta-learning are some technologies that could detect
and prevent fraud (Donning et al., 2019).
Forensic Accounting
Although technology can be helpful in assessing fraud risk, these technical aids
will not be beneficial if the organizational culture is terrible (Donning et al., 2019).
Organizational culture could create technological change that can be used in fraud
prevention. Due to the lack of knowledge and training in forensic techniques, forensic
accountants should be involved in audit planning to identify management fraud. Other
recommendations include training staff in information technology, setting up an
anonymous hotline, and using software to capture patterns such as management overrides
30
(Eko et al., 2020). The accounting discipline has changed over the years; therefore,
organizations could benefit from using forensic accounting tools to detect and prevent
fraud.
Forensic accounting could reduce fraud if used effectively and added to the
organization's structure (Akinbowale et al., 2020). Forensic accounting combines
accounting, auditing, and investigating tools (Eko et al., 2020). Forensic accounting
research evaluates this tool's usefulness in detecting fraud patterns (Ozili, 2020). Because
of their expertise and training in accounting, auditing, and management, forensic
accountants can recognize improper and unethical behavior inside a company (Eko et al.,
2020). There is a link connecting forensic accounting and traditional accounting systems
to the legal system, thus providing a way to track and identify financial crime cases
(Akinbowale et al., 2020). Forensic accountants use the following steps to carry out their
role: a preliminary survey, information gathering, document review, comprehensive data
analysis, reporting, and expert witness or fact establishment (Akinbowale et al., 2020).
Forensic accounting is emerging as a viable tool for fraud detection and prevention.
Data Mining
Commercial data mining involves searching the organization’s database for
negative anomalies and patterns that could indicate fraud. Ratio analysis compares
various elements in financial statements using historical or industry information. Data can
be analyzed using percentages or examining changes in information over periods.
Transactions are focused on trend analysis in which current transactions are compared
with previous transactions (Eko et al., 2020). Data mining is primarily used in the
31
financial and insurance sector; however, more companies will have this tool available to
detect fraudulent behavior with the onset of digitization. Using dining mining over
manual analysis to detect fraud is more efficient. Mystery shopping or audit studies are
another tool to discover whether employees or customers cheat (Sánchez-Aguayo et al.,
2021). Most organizations do not perform field experiments because it is perceived as not
trusting the stakeholders and may lose their loyalty. These tools positively impact the
detection of dishonesty, and stakeholders may not like being under surveillance. These
tools are limited in fraud protection because of the changing fraud schemes and will not
be effective (Houdek, 2020). Organizational leaders could benefit from training in data
analytics, machine learning, or data mining on how these tools could detect fraud and
fraud patterns.
Data Analytics
Several organizations do not use data analytics, machine learning, or data mining.
Some organizations need help deploying and implementing these tools. There are privacy
and cost issues (Aboud & Robinson, 2022). Tools such as logistic regression and outlier
detection models have the characteristics of searching for unusual patterns and could
identify fraudulent behaviors and unusual transactions in real time (Houdek, 2020).
Decision trees, logistics regression, support vectors, and financial ratios are valuable tools
for detecting and preventing financial statement fraud (Aboud & Robinson, 2022).
Although research is not consistent on any of these tools as having the ability to detect
fraud, Aboud and Robinson (2022) cited that big data analytics can quickly detect fraud
32
and that data analytics could assist auditors in providing quality reports and help other
leaders make decisions.
Data analytics is being used across all spectrums of our society. However, many
organizational leaders need help dealing with this type of technology. Using machine
learning, business intelligence, and artificial intelligence can assist in detecting fraudulent
activities. There should be training on data analytics tools so managers can be proficient
at them and implement them in the organization.
Deeper Learning
Fraudulent activities continue to rise, and managers seek different avenues to
detect and prevent them. Technology such as deep learning can assist leaders in this
effort. Deep learning is vital in detecting financial statement fraud using financial ratios
in the management comments of the organization's annual reports (Craja et al., 2020).
There are efforts to develop smart systems to detect financial statement fraud; however,
there has not been any research on deep learning to detect financial statement fraud.
Several other techniques mentioned in the literature are logistic regression, support vector
machines, random forest, extreme gradient boosting, and artificial neural networks.
However, these items have not been evaluated for financial fraud.
Deep learning was suggested by Craja et al. (2020) as a means of using textual
analysis to find fraud indications in financial accounts. Deep learning could detect red
flags sentences that can be helpful to management in the investigation phase. Machine
learning is not as effective at identifying fraud as deep learning (Craja et al., 2020).
Machine learning techniques may be more beneficial than deep learning when handling
33
complex nonlinear data, slow processing, ineffective memory use, and lack of
parallelism. In contrast to deep learning, machine learning methods are unable to predict
new patterns or handle large amounts of data that may improve accuracy. According to
Alghofaili et al. (2020), real-time deep learning and machine learning approaches can
find fraud and determine the exact moment of occurrence.
The Business Group Model
Using data to detect financial statement fraud reduces investment losses and risks,
which benefits investors and creditors. Chen et al. (2019) suggested a model that would
detect fraud in the financial statements of business groups, including developing
techniques to detect financial statements and fraud and an evaluation system to examine
the suggested model. According to Chen et al. (2019), their fraud detection model
considers internal and external documents. This model may detect fraud cases in other
languages or can be applied to detect collusion among employees, vendors, and sales
fraud.
The business group model may be able to detect fraud via text-based systems that
would look at emails and annual reports. Patterns could reveal fraud via text analysis.
Performing lexicographical text analysis is a form of data mining used in human
communication (Houdek, 2020). The model suggested by Chen et al. (2019) is a viable
solution for leaders trying to detect financial statement fraud. However, the focus is on
reducing investment losses and risks. Many advanced technologies are being used to
detect fraud.
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Smart Contracts
Using smart contracts could benefit an organization by providing or strengthening
internal audit functions, enhancing business ethics, and offering random inspections.
Gupta et al. (2020) examined how blockchain could minimize corporate fraud through
smart contracts. Blockchain is primarily used in banking and insurance institutions. The
framework for using a smart contract is fair access and dynamic access control. Both use
a digital signature that gives access to resources. The digital signature is hard to forge
because all transactions are paired with a token on the blockchain network (Gupta et al.,
2020). Smart contracts cannot be changed once they are issued. Therefore, all
transactions within the blockchain system are traceable. Blockchain could benefit
accountants because it creates an audit trail and can be a basis for audit evidence (Zheng
et al., 2020). Smart contracts could assist in the reduction of corporate fraud (Gupta et al.,
2020). There is better internal audit control with the blockchain platform.
Lifestyle Audits
Lifestyle audits are a forensic investigation method used to investigate tax evasion
allegations and other white-collar crimes (Ijere & Osho, 2020). Lifestyle audits could be
a viable tool for management to use because they aid in identifying which employee
lifestyle does not match their income. The two most significant indicators of occupational
fraud are when employees live over their means and experience financial difficulties
(Ijere & Osho, 2020; McIntyre et al., 2022). An individual’s sudden increase in revenue
would cause an employer to look at this red flag as an indication of wrongdoing.
35
Ijere and Osho (2020) examined the relationship between lifestyle and white-
collar crimes. Lifestyle audits often include a study of bank statements, thorough
verifications, asset declarations, and field monitoring (McIntyre et al., 2022). Good
governance and transparency are needed from public leaders. Employers may not be able
to perform lifestyle audits on their employees like the government but can use them to
compare a change in lifestyle with their financial means (Ijere & Osho, 2020). Behavior
changes such as argumentative, uncooperative, or defensive could indicate a dissatisfied
employee, leading them to commit fraud. Other warning signs are an individual’s drug or
alcohol use, which may need funds to support their habit. While lifestyle changes do not
guarantee fraudulent activity, they are a starting point worth investigating (Ijere & Osho,
2020; Sihanya & Ngumbi, 2020). No legislation in any country currently uses all the
constructs of lifestyle audits to fight corruption (Sihanya & Ngumbi, 2020). Paying
attention to a sudden change in an employee's lifestyle could be a signal that points to
fraud.
Low-Cost Measures
Many small businesses need more funds to invest in a sophisticated internal
control system like larger businesses. However, they could undertake low-cost measures
to deter fraud in their organization. Small companies could use low-cost strategies to
reduce occupational fraud (Treadwell, 2021). Some of these strategies are purchasing
employee theft insurance, establishing a code of conduct, acceptable hiring practices,
hiring employees with fraud training, and developing a way to have employees report any
fraudulent activities.
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Additionally, conducting exit interviews, job rotation, and having employees take
an annual vacation could identify and uncover fraudulent activities (Othman & Ameer,
2022; Treadwell, 2021). Managers could detect fraudulent activities simply by walking
around, observing, and listening to conversations regarding desperation (Treadwell,
2021). The fraudster is usually not prosecuted because of high litigation costs (Treadwell,
2021). Thus, having the employee dismissed from the company provides an opportunity
to commit fraud with another organization. Low-cost methods could be used in any
organization to prevent, detect, or deter occupational fraud.
AntiFraud Strategy
There are four main elements to consider in developing an antifraud strategy:
prevention, detection, response, and deterrence. These constructs can be used to manage
fraud risk (N’Guilla Sow et al., 2018). Prevention is meant to stop an organization from
being victimized by fraud. Organizations should recognize fraud incidents when they
occur. Deterrence and response are ways to let those who engage in fraudulent activities
know that fraud will not be allowed (N'Guilla Sow et al., 2018). Implementing an
antifraud strategy will take a legislative framework, corporate governance, and ethical
culture to manage risk. Corporate governance principles are the key to preventing and
detecting fraud in financial reporting (Todorović et al., 2020). An organization's honesty
culture measures internal control, monitoring, fraud prevention, and detection processes
(N'Guilla Sow et al., 2018). The antifraud strategy model by Todorović et al. (2020)
consists of six steps: internal auditing and refining antifraud strategy; antifraud
37
procedure; design of a system for control fraud; snapshots; and antifraud strategy
implementation. The Todorović et al. (2020) framework advocates for the following:
• increasing openness, responsibility, and integrity in the workplace;
• establishing prerequisites for fraud prevention, detection, reaction,
monitoring, assessment, and reporting;
• creating a culture that opposes fraud; and
• reiterating that there is no room for fraud.
According to Todorović et al. (2020), their model could be used in all businesses. A line
of defense for organizations is to put strong mechanisms in place to prevent, detect, and
respond to fraudulent activities.
Blockchain Technique
In recent years, corruption and fraudulent activities have increased academically.
Accreditation fraud is a financial advantage by deception and the institution's failure to
comply with higher education policies. de Souza-Daw and Ross (2021) analyzed fraud in
higher education and explored detection and prevention techniques using blockchain.
There is systemic corruption in higher education. Policies on higher education can be
broken. It is possible for complacency to develop and protocols to be disregarded (de
Souza-Daw & Ross, 2021). Fraudulent degrees and certificates are widely available.
Most counterfeit credentials are created internally (Saleh et al., 2020). A fraudulent
academic accreditation is expected to cost $600. Academic corruption is caused by a
mismatch of teaching and research and excessive competitiveness (de Souza-Daw &
38
Ross, 2021). Transparency, accountability, and information exchange are preventive
methods against corruption (de Souza-Daw & Ross, 2021).
de Souza-Daw and Ross (2021) suggested blockchain as a framework for
identifying, mitigating, and stopping fraudulent activity in the accreditation process.
Accreditors could conduct an audit in real-time anywhere and anytime during the pre-
accreditation cycles. Using blockchain could prevent changes in the system. Therefore,
altering information and reducing fraud is prevented (Bhaskar et al., 2021). The
blockchain framework could identify corrupt practices in the higher education
accreditation process and offer preventive and detective measures.
Financial Detection Tools
Fraud scandals have undermined the trust of all stakeholders. The risk of fraud
could hurt all organizations, both public and nonpublic. The impact of the damages could
cause economic and social harm to the economy. Therefore, organizations have focused
on using fraud prevention and detection tools. The Beneish model and Benford's law are
designed to detect financial statement anomalies (Gabrielli & Medioli, 2019). These two
tools are often used in forensic accounting to detect complex accounting fraud (Gabrielli
& Medioli, 2019; Othman et al., 2019).
The Beneish model and Benford's law require statistical analysis to examine the
financial statement after the audit process. The Beneish model uses financial ratios to
detect earning manipulation in financial statements for 2 years or more (Gabrielli &
Medioli, 2019). Benford's law uses digital analysis to detect the frequency of digits in
data. Benford's law is commonly used in insurance claims, corporate income tax, expense
39
reports, and accounts receivables process. Benford's law is a viable tool because it is hard
to manipulate numbers that follow frequencies and patterns. The Enron case used the
Benish model (Gabrielli & Medioli, 2019). Enron and WorldCom's fraudulent financial
reporting caused financial losses to investors of approximately $120,000,000,000
(Kukreja et al., 2020).
The Beneish model and Benford's law would enable accounting professionals to
discover fraud-related red flags (Gabrielli & Medioli, 2019). Fraudulent financial
statements reporting could prevent the organization from losing the public's trust and
investors. Auditors in these organizations must be skilled, knowledgeable, and trained in
using advanced tools like the Beneish model and Benford's law.
Digital Forensics
Businesses cannot fight corruption alone. Leaders need viable tools that could be
used to prevent corruption. There is a need to utilize modern technology to handle
various corruption and cybercrimes (Roljić, 2019). The evidence collected using digital
forensics could be used in legal proceedings. There are four stages of gathering evidence
in the digital forensics process. The results obtained through investigation are presented
to the requester. The pragmatic model could create awareness of crime and cybercrime
through school training and education. Although digital forensics is used after an event, it
could mitigate the damage (Roljić, 2019).
Information and Communication Technology
Digitalization and the emergence of technologies pave the way for organizations
to detect and prevent fraud, such as corruption. Adam and Fazekas (2021) reviewed the
40
role of information and communication technology (ICT) as a tool to fight corruption.
However, there are mixed thoughts on how effective ICT is in reducing corruption
because it depends on intervention, channels, and context. There is a discussion on grand
and petty corruption, as the ICT tool could do better on grand corruption. Petty and grand
corruption is located at different levels of government (Jancsics, 2019).
Other technology combatting corruption includes distributed ledger technology,
artificial intelligence, whistleblower tools, digital public services, and crowdsourcing
platforms (Adam & Fazekas, 2021). These technology instruments are equivalent in
increasing citizen engagement and government-citizen connections while aiding
anticorruption efforts by reporting corruption, fostering openness and accountability, and
other measures (Adam & Fazekas, 2021). ICT creates more opportunities for corruption
via the dark web, cryptocurrencies, and the misuse of centralized databases (Adam &
Fazekas, 2021). Corruption reduces public trust in government because it uses resources
meant to provide citizens with goods and services. ICT to detect fraudulent activities and
other detection methods may save the company money (Vasilev et al., 2019). Fraudsters
continue to evolve in their craft. For organizations to stay updated with fraudsters,
processes must be established regularly. How communities deal with corruption differs;
thus, education and developing anticorruption instruments are essential to lessen the
threat posed by this kind of fraud.
AntiCorruption Strategies
Anticorruption strategies used for corruption could be more effective in public
administration because they are aimed at the incorrect type of corruption. The forms of
41
corruption are bribery and extortion (Jancsics, 2019). The theories of corruption are
organizational culture, clashing moral values, public choice, bad apples, the ethos of
public administration, correlation, and collective action (Jancsics, 2019). Anticorruption
strategies are classified as top-down or bottom-up. The four primary categories of
corruption are state culture, social bribery, market corruption, and corrupt organizations.
Many political leaders and heads of organizations do not want corruption exposed
in their area for fear that it would reflect poorly or may implicate them in the crime
(Artello & Albaneseb, 2020). According to Jancsics (2019), market trade, reciprocity, and
redistribution are the transfer forms for various kinds of corruption. People,
organizations, or groups may be the main benefactors of corruption (Jancsics, 2019).
Human knowledge is crucial in discovering corruption from a whistleblower, criminal
defendant, a newspaper story, or a tip (Artello & Albaneseb, 2020). Corruption is
revealed to law enforcement by those who have experienced it, by a community member
during other investigations, tips, and regularly required audits. Anticorruption policies
should fit the organization because they are more than a one-size-fits-all type of strategy
(Jancsics, 2019). Many tools to combat corruption could be practical if used in an actual
case (Jancsics, 2019). Investing in tools to fight corruption will only be effective in
understanding the crime.
Whistle-Blower Policy
Many organizations need a viable whistle-blower policy to aid in the detection of
fraudulent activities. Whistle-blowing is a strategy that allows employees to report
unlawful activities (Izevbigie & Omozusi, 2021). This strategy would enable an
42
individual to report the crime anonymously. In the whistle-blowing policy, leaders should
include confidentiality and an anonymity clause. Whistle-blowing could provide
accountability and save the organization billions of dollars. A whistleblowing policy will
motivate staff members to report any acts they witness that are unlawful or immoral
(Izevbigie & Omozusi, 2021). Still, there are reasons why people choose not to disclose
unethical and illegal activity, including a culture of silence and fear of reprisals (Artello
& Albaneseb, 2020). A whistleblowing policy would decrease employees' silence and
create a culture of honesty and integrity (Maulida & Bayunitri, 2021). An antiretaliation
policy to protect the whistleblower is suggested by Peltier-Rivest (2018a). The policy
should be communicated during ethical or fraud awareness, internal control training, and
onboarding personnel and conducted periodically for all employees (Izevbigie &
Omozusi, 2021; Peltier-Rivest, 2018b). Other ways to establish a reporting system
include creating neutral campaigns, drop boxes, and 24-hr hotlines (Peltier-Rivest,
2018a). The WorldCom accounting fraud was discovered by Cynthia Cooper and her
internal audit team. WorldCom had no reporting system; otherwise, the employees may
have come forward to report the crime (Peltier-Rivest, 2018a). If the employees had
reported the fraudulent activities earlier, it might have saved the company billions of
dollars.
Leaders should encourage employees, suppliers, and customers to report fraud
and other activities like human rights violations or environmental issues. Fraudulent acts
that are reported should be looked at and handled independently (Peltier-Rivest, 2018a).
Monitoring all stakeholders could deter fraudulent activities. Whistleblowing detects
43
more fraud through employee reporting than an auditor's report (Maulida & Bayunitri,
2021). Hence, the whistle-blowing system is an effective internal control mechanism to
prevent fraud. A fraud risk management policy will be equally important because it will
focus on detecting and preventing fraudulent workplace activities, including cybercrime
(Pandit, 2018). A policy could aid the company's financial recovery, but it might be more
challenging to repair the harm to its brand and the interruption of operations.
Employment of a Certified Fraud Examiner
Effective fraud detection and prevention might be achieved by having a certified
fraud examiner on staff. Kennedy (2018) examined small businesses that did not have an
accredited fraud examiner on staff or were hired to address asset misappropriation.
Companies might lose up to $10,000,000 daily due to employee theft. Companies are
impacted by income loss because it would be more difficult for them to pay their bills,
purchase equipment, or hire new staff. Kennedy (2018) added that a decreased income
resulted in increased costs, job losses, or company collapses. Fraudulent cash
disbursement (billing) and theft of cash receipts (skimming) are the two subcategories
and schemes of misappropriation. Cash disbursements are more likely to be caught
during an internal audit.
Fraud can be discovered through tips, manager reviews, and internal audits.
Certified fraud examiners could assist in detecting fraudulent activities when there is a
lack of controls. In a study identified by (Kennedy, 2018), antifraud policies were
implemented by small firms. If the small firms reported the theft to the police, the thieves
would be arrested and imprisoned. Supervisors received jail or prison sentences at a
44
higher rate than employees in lower classifications. Compared to monies taken by upper-
level management, the amount misappropriated by personnel in the lower group is often
little and occurs just once.
Most companies have written rules and a code of conduct that provide anonymous
reporting of misconduct. In Kennedy (2018), ethical training was completed; however, it
was needed more often. Having a certified fraud examiner on staff does not affect the
amount of reported fraud (Kennedy, 2018). The internal auditor can strengthen fraud
monitoring and perhaps reduce the number of occupational fraud occurrences.
Changes in Organizational Policies and Culture
Organizational leaders should examine and identify strategies to mitigate the
elements that lead to unethical behavior. A compliance program may lessen the
likelihood of fraud, as pressure from other parties is one element that drives inclinations
toward fraud (Indriasih et al., 2020). Other factors indicated by Indriasih et al. (2020)
were the unethical behaviors of managers and the work environment. Auditors should
evaluate managerial attitudes and look for behavioral changes. Establishing individual
accountability and providing higher compensation and benefits might help organizations
curb unethical behavior. Indriasih et al. (2020) suggested that compliance initiatives,
robust internal controls, and moral workplace culture may boost the public's trust.
Red Flags and Early Fraud Detection
Red flags could help in the early detection of fraud. The red flags Sandhu (2020)
cited align with other literature. Early fraud detection might protect organizations from
criminal and civil lawsuits (Peltier-Rivest, 2018a). The notion is that the officers'
45
fiduciary duty is to develop antifraud policies and programs. Therefore, early detection of
fraudulent activities is essential and could save organizations from going bankrupt.
Organizations shell out a lot of money after a fraudulent event (Sandhu, 2020).
Organizations must adopt a more stringent antifraud prevention program and include risk
management in their strategic plans. Despite these efforts, there were no improvements in
the effectiveness of fraud detection. Fraud perpetrators are skillful, but it is difficult to
stop them. Managers might prevent fraud by getting to know their staff members'
routines, attitudes, and behaviors (Sandhu, 2020). Because most criminals exhibit
particular characteristics that might be warning signals of their crimes, employees should
get training in recognizing warning signs (Vasilev et al., 2019). The process of spotting
fraudulent activity needs to be ongoing. If fraudulent activity is not detected right away, it
may result in bankruptcy. Red flags could alert leaders that something is wrong and
should lead to corrective action.
Summary
Sometimes, the organization's culture and environment could entice an individual
to engage in fraudulent activities. Nawawi and Salin (2018) analyzed the weakness in
internal control regarding expenditure claims and cash advance systems. The company
outsourced the internal control task, for which an assessment is provided annually.
Organizations could prevent fraud through "assessment and evaluation, the structure of
the organization, identification of environmental pressure and competition, strengthening
the formal structure, process management of an organization and review employee
compensation structure" (Nawawi & Salin, 2018, p. 894). Fraud prevention is dependent
46
on the culture of the organization. An organization could implement whistleblower policy
and procedures, have internal control reviews, and implement job rotation to detect and
prevent fraud. Ingrassia (2021) investigated whether job rotation/organizational
development-oriented strategies were compatible with job rotation strategies to curb
corporate bribery. Job rotation could enhance employees' well-being and improve the
organization's performance (Ingrassia, 2021). However, Ingrassia argued that the risk of
job rotation could lead to slow productivity, cause errors in performing new tasks, and
increase workloads.
Human resource management could reduce occupational fraud by conducting
thorough background checks, media searches, driving history, and verifying references.
Employees might commit fraud because of pressure if working conditions are unsuitable.
There is a need to improve the internal controls of the expenditure of claims procedures
(Nawawi & Salin, 2018). Nawawi and Salin (2018) discovered fraud in mileage claims,
petrol claims, hotel and accommodations, suppliers' invoices, parking and toll fee claims,
printing, and stationery. As a result, all departments in the company were at risk of an
employee committing fraud. The working conditions at the company were poor, and there
was a high turnover rate. The high turnover was due to low job satisfaction. Weakness in
internal control and not attending to the needs of the employees would negatively affect
business growth (Nawawi & Salin, 2018). A healthy working environment could be
associated with job satisfaction and organizational commitment.
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Transition
In Section 1 of this study, I provided an overview of the study, the problem, and
the purpose statement. I explained the rationale for choosing a qualitative research
methodology and using a single-case study as my research design. The study's conceptual
framework and assumptions were also discussed, as well as research questions, interview
questions, and definitions of terms. A thorough analysis of scholarly and professional
literature is included in this section.
In Section 2 of this study, I will summarize and restate the study's purpose and
discuss my role as the principal researcher. The study's target population, participants,
methodology, and research design are described in detail. The plan is to ensure that
ethical research of how the data will be collected, organized, and analyzed is discussed.
Section 2 concludes with a detailed discussion of reliability and validity.
Section 3 contains the study's purpose and results, a detailed discussion of the
findings, and support for the study's conclusions. There is also a discussion of how the
findings could be applied to professional business practices and implications for social
change. Section 3 concludes with recommendations for future research and reflections
from the researcher about the doctoral journey.
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Section 2: The Project
Introduction
In this section, I provide information on the purpose of the study, the role of the
researcher, and the selection of participants in the nonprofit organization.
Purpose Statement
The purpose of this qualitative single-case study was to explore strategies that
some nonprofit organizational leaders use to detect and prevent occupational fraud. The
specific population for this study consisted of three senior leaders in a nonprofit
organization located in the central part of the U.S. state of Alabama who have
successfully implemented strategies for detecting and preventing occupational fraud.
Role of the Researcher
As a researcher in this qualitative single-case study, I collected, analyzed, and
summarized the results. Data for this study included interviews and open-ended questions
at a nonprofit organization in central part of the U.S. state of Alabama. I am a certified
manager as well as a certified internal control auditor. My work experience includes
compliance auditing, grant-related auditing, and work regarding financial operations.
Additionally, I have experience as an office manager at a nonprofit organization. As a
researcher, it is essential to set aside knowledge and previous professional experiences
during the data collection process (McGrath et al., 2019; Nassaji, 2020). Setting aside my
viewpoint would mitigate interpretation by focusing on the participants' viewpoint.
The Belmont Report outlines three fundamental ethical principles for human
subject research (National Commission for the Protection of Human Subjects of
49
Biomedical and Behavioral Research, 1979). There should be respect for individuals,
which includes protecting those with less autonomy and allowing them to make their own
decisions. Minimizing damage to subjects and increasing benefits are the two main
principles of beneficence. The fair division of the rewards and costs associated with
research is justice. As stated in the Belmont Report, informed consent, risk minimization,
and subject selection and generalization are the three ethical guidelines researchers
should adhere to. By adhering to the Belmont procedures, researchers can considerably
lower their chances of breaking the guidelines outlined in the Belmont Report. To
safeguard Walden University, the participants, and myself, I adhered to the standards and
values outlined in the Belmont Report, which The National Commission published for
the Protection of Human Subjects of Biomedical and Behavioral Research.
Ethical considerations are essential to any research. The researcher must ensure
that participants know and understand their role in the research study. The organization's
and individual’s privacy and confidentiality are protected during and after the research
process. Neither the organization’s nor the participant’s name is included in the study.
Before the participants engage in the study, they should be given consent forms and
information sheets (Rashid et al., 2019). I did not start collecting data until receiving
approval from Walden University's Institutional Review Board. Before commencing with
the interviews, I acknowledged the participant’s consent to be interviewed. The
participants were advised of their freedom to leave the research at any time during the
study.
50
Researchers should ask the participants questions without bias (Yin, 2018). Yin
recommends an interview protocol to guide case study interviews. Prejudice is not
removed due to human involvement; however, using an interview protocol will mitigate
personal bias (Fusch et al., 2018). Using an interview protocol will assist in establishing
validity (McGrath et al., 2019). The interview protocol (see Appendix A) was used
throughout the interview process to ensure that each participant was asked the same
questions. The questions on the interview protocol serve as prompts for the researchers so
that questions may not be overlooked (Yin, 2018). I listened to the participants and
recorded their responses to curtail my bias. Other sources that can mitigate bias are
member checking and achieving data saturation. Using multiple sources of evidence will
decrease the bias of using a single source (Noble & Heale, 2019). The importance of data
triangulation from various sources will strengthen the case study and give the findings
more validity (Yin, 2018). I used organizational documents to triangulate the data.
Researchers must take all required safeguards to conduct a trustworthy and morally sound
study. In order to prevent being overheard, the interviews were conducted privately.
Participants
I contacted the Chamber of Commerce, the Better Business Bureau, and the
Alabama Association of Non-profits to obtain a listing of nonprofit organizations in
Alabama specifically, central Alabama. From there, I reviewed the listing to search for
organizations with senior leaders such as the chief financial officer, chief executive
officer, internal auditors, accountants, and board of directors. The participants should be
knowledgeable and have experience with the research topic (DeJonckheere & Vaughn.,
51
2019; Pathiranage et al., 2020). I invited those meeting the criteria to participate in the
study using the email invitation (see Appendix B). I conducted semistructured interviews
with three senior leaders in a nonprofit organization in the central part of Alabama who
demonstrated successful strategies for detecting and preventing occupational fraud.
Additionally, senior leaders were more appropriate in answering the research
question in this study. Face-to-face and telephone interviews were conducted with the
participants. Audio recording is beneficial when conducting interviews (Saunders et al.,
2015). I used a digital voice recorder and my smartphone to record the interviews. I took
detailed notes, which served as a backup and aided in probing and follow-up questions.
The strategy for gaining access to potential research participants included making
initial telephone calls to the potential research participants. During the initial telephone
calls, I introduced myself and stated the purpose of the call, hoping to build trust and a
working relationship with the potential participants. Building a relationship with the
participants helps the researcher understand their social identity and experience, making
them feel more at ease and confident (Bush & Amechi, 2019). Another means to establish
rapport is by sending a short project summary to the participants beforehand and
informing them of what to expect and why the research is essential (McGrath et al.,
2019). After establishing the initial connection, I set a time and date for face-to-face or
telephone interviews with participants. I reiterated the benefits of participation and
obtained (a) a confidentiality agreement, (b) letters of cooperation, and (c) a data use
agreement.
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Research Method and Design
The aim of this study was to explore strategies that some nonprofit leaders use to
detect and prevent occupational fraud. There are three standard research methods to
select from: (a) qualitative, (b) quantitative, and (c) mixed method.
Research Method
The qualitative research method was the best approach for this study. In
qualitative research, researchers seek to understand and explore a phenomenon (Ranjith
et al., 2021). The qualitative approach uses empirical information gained from case
studies and life experiences that individuals face, which is not captured by numbers
(Aspers & Corte, 2019; Taherdoost, 2022). As such, a qualitative method is naturalistic,
deals with nonnumerical data (Nassaji, 2020), and aims to understand a problem from
multiple perspectives (Panda, 2019). The quantitative method can be defined as an
analysis of an identified social phenomenon based on testing a hypothesis on variables; it
is therefore measured using numbers and analyzes data using statistical techniques
(Taherdoost, 2022). Taherdoost (2022) described the quantitative method as being
designed to answer specific questions regarding how many, how much, and what
percentages are driven by mathematical interpretation.
In contrast, the qualitative method explores a social phenomenon, how, what, and
why (Bazen et al., 2021) and utilizes words to better understand human experiences and
behaviors (Ranjith et al., 2021). The mixed method approach is a combination of
qualitative and quantitative methods. The mixed method approach provides deeper
insights into research problems and helps to understand complex social issues better than
53
the qualitative or quantitative approaches alone (Truong et al., 2020). While keeping the
individual components identifiable, researchers could use qualitative and quantitative
data to explain, explore, and triangulate the findings (Yousefi Nooraie et al., 2020).
Qualitative data is obtained from open-ended sources such as interviews, whereas
quantitative data comes from close-ended data sources like tests, questionnaires, or
psychological instruments (Hafsa, 2019). The purpose of this study was to gain a better
understanding of the strategies that some nonprofit leaders employ to detect and prevent
occupational fraud. The qualitative method was the best approach because it allowed me
to conduct semistructured interviews from the participant's perspectives. The quantitative
method was unsuitable for this study because it uses numerical data. Likewise, the mix-
method was inappropriate because it used words and numerical information to draw
conclusions.
Research Design
Three qualitative research designs were considered for this study:
phenomenology, ethnography, and case study. I decided to use a single-case study design
for this study to explore successful strategies to detect and prevent occupational fraud.
The case study's primary focus is to explore people, processes, events, and programs
(Ranjith et al., 2021; Taherdoost, 2022). When using multiple data sources in case
studies, they bring out specific information from the participants' viewpoints
(Ebneyamini & Sadeghi Moghadam, 2018). A researcher could gain valuable knowledge
from face-to-face interviews, documents, artifacts, and visual or audio sources
(Taherdoost, 2022; Tomaszewski et al., 2020). Researchers know that some participants
54
are more likely to be informed and might offer insightful information to help the study
achieve its goal (Johnson et al., 2020).
Researchers can use ethnography as a research design to study a group of people
who share the same setting and culture (Bazen et al., 2021). Researchers could directly
observe human relationships and behavior in their natural environment, which are
explained through a cultural context (Turhan, 2019). The data is collected in several
extensive ways, requiring the researcher to spend much time with participants (Bush &
Amechi, 2019). The ethnography design is inappropriate for this study because direct
observation of a particular group in their natural setting was not the focus of this study.
Phenomenology is a qualitative research strategy in which researchers aim to gain
information on a phenomenon's lived experiences from the participant's perspective
(Joubert & Van der Merwe, 2020). Phenomenological strength reveals the value of the
participant's credit to their experiences and their interpretation of the definition of a
phenomenon (Joubert & Van der Merwe, 2020). Phenomenology aims to explain the
significance of this experience in terms of what was experienced and how it was
experienced (Neubauer et al., 2019). Phenomenology design was not selected because the
focus was not on the lived experience of the participants nor their worldview of a
phenomenon.
I conducted semistructured interviews and used the member checking process to
achieve data saturation. Member checking is a process that involves sharing data
interpretations with the participants (Nassaji, 2020). After the interview, I shared the
interpretations with the participants for validation. Follow-up interview questions were
55
performed as part of the member checking process to gain more clarification of the
participants' responses. To ensure data saturation, I continued the interview process until
the data were no longer repetitive and no new information was provided.
Population and Sampling
The population consisted of three senior leaders in a nonprofit organization in
central Alabama. The conceptual framework defines the sample definitions, size, and
recruitment of participants (Johnson et al., 2020). The sampling methods are generally
nonrandom because researchers seek in-depth descriptions of the experiences and
behaviors of specific groups (Bazen et al., 2021). Qualitative research is not concerned
with statistical calculations or large sample sizes (DeJonckheere & Vaughn, 2019). There
is flexibility and no set formula for sample size in qualitative research (Staller, 2021).
In qualitative research, researchers want an in-depth understanding and typically
use purposeful sampling as a strategy. Purposeful sampling was the method used in this
study. In purposeful sampling, the researcher is deliberately selecting participants. The
leaders should have knowledge suitable for answering the interview questions (Staller,
2021). The leaders should also have demonstrated strategies to detect and prevent
occupational fraud. Therefore, I selected senior leaders in a nonprofit organization that
was best suited to give information regarding the research question: What strategies do
some nonprofit organizational leaders use to detect and prevent occupational fraud?
The sample size varies because the scope, data quality, research design, and how
data are used change throughout the study (Staller, 2021; Turhan, 2019). The sample size
in a qualitative case study is generally small (Braun et al., 2021; Sarfo et al., 2021). I
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interviewed three senior leaders in a nonprofit organization that provided relevant details
of their strategies for detecting and preventing occupational fraud. Data richness will also
be important because rich data will provide valuable in-depth insight and aid in
understanding the findings (Ames et al., 2019).
Researchers could use data saturation as a checkpoint. Data saturation can be
achieved using as little as six interviews with a population of six (Sarfo et al., 2021), and
information becomes redundant (Staller, 2021). Data saturation is attained if no new
information emerges or is repeated by the participants (Hennink & Kaiser, 2022). If the
initial participants' data is not saturated, researchers might use snowball sampling to find
volunteers inside the organization (Saunders et al., 2015). I did not use snowball
sampling because I achieved data saturation with the three senior leaders and by
reviewing the organizational documents.
Ethical Research
Every research has ethical concerns. Researchers must take precautions to avoid
harming participants, other researchers, or the organization that the research represents
(Wa-Mbaleka, 2019). The participants in the study need to be aware of the research
process and able to comprehend the information. A detailed information sheet can
provide participants with pertinent details about a study (Saunders et al., 2015). Potential
participants' consent is voluntary; they can refuse or withdraw from the study at any time
(DeJonckheere & Vaughn, 2019). I conducted the study after receiving approval from
Walden’s Institutional Review Board (approval no. 03-06-24-1057564).
57
Following an explanation of the purpose of the study and the data collecting
procedure, I provided interested participants with a consent form via email, to which they
replied, “I consent.” The usage of audio recordings was stated on the consent form. Each
participant was given a chance to express any issues with the process. If they wanted to
withdraw from the study, they could do so without repercussion. The participants could
email, text, or call me anytime if they did not want to participate in the study. I assured
the participants about their confidentiality when taking part in the study. A pseudonym
was assigned to each participant to mask their identity. The interviews were conducted in
a private, quiet area inaccessible to others. A password-protected USB flash drive was
used for the study’s data. The written and electronic records will be stored for 5 years in a
secure location. There were no incentives or compensation for participation in the study.
Data Collection Instrument
The researcher is the primary instrument in the data collection process (McGrath
et al., 2019; Roberts, 2020). As the primary data collection instrument in this study, I
performed data collection by collecting data from open-ended interview questions and
document reviews. The interview questions were semistructured, and I used an interview
guide (see Appendix A). By using the guide, I ensured that each participant was asked the
same questions (Mwita, 2022). I conducted follow-up questions to gain more clarification
of the participants' responses. Interviews can be face-to-face, telephone, or email
(DeJonckheere & Vaughn, 2019). The interviews should be conducted at a place and time
convenient for the participants (Bush & Amechi, 2019). As the researcher, I ensured that
the area selected for the face-to-face interviews was private so there would not be
58
interruptions or the potential to be overheard. During my initial contact with the
participants, I informed them that the interview would be recorded and that neither their
name nor their organization's name would be included in the research study. The
participants can refuse to be recorded (DeJonckheere & Vaughn, 2019).
I reviewed documents from the compliance program policy, personnel
management policy, financial accounting policy, and other records relevant to the
strategies used to detect and prevent occupational fraud. The documents were collected
with permission using the partner organization form (see Appendix C). I requested access
to documents from the participants after receiving Institutional Review Board approval to
conduct this study. The documents were scanned using Adobe Scan and uploaded to a
safe password-protected folder. Member checking is essential to enhance the reliability
and validity of data collection (Yin, 2018). As part of member checking, I returned the
participant's transcripts for validation to ensure I understood all of the information stated
during the interview. The participants validated the accuracy of their transcripts.
Data Collection Technique
Interviews are the most frequently used method in qualitative research. Interviews
may either be structured or semistructured (Mwita, 2022). Data collection techniques
include open-ended semistructured interviews and document analysis (Pathiranage et al.,
2020; Turhan, 2019). Semistructured interviews can be accomplished face-to-face or via
telephone, email, or videoconference (DeJonckheere & Vaughn, 2019). The interviews
for this study were open-ended, semistructured, and face-to-face. Face-to-face interviews
allow the researcher to gauge the participants' emotions (Pathiranage et al., 2020).
59
Utilizing open-ended questions would prevent the participants from answering the
questions with yes or no answers. Semistructured interviews offer more flexibility than
structured interviews. Telephone interviews are an option, but the researcher cannot see
the participants' body language as in face-to-face interviews. Videoconferencing is
similar to face-to-face interviews but is limited to seeing nonverbal signals (Saarijärvi &
Bratt, 2021). Videoconferencing was not an option per Walden University policy.
Two face-to-face interviews were conducted, while one was performed over the phone.
Other forms of data collection techniques are surveys and observation. Surveys
are a quantitative technique that is used for gathering data from a large number of
participants. Surveys usually comprise pre-selected, closed-ended questions with
predefined response alternatives, facilitating comparison and analysis. Surveys can be
distributed using email, online forms, and paper-based questionnaires. A disadvantage of
using surveys is that the response rate may be low if the participants are not provided
with incentives (Alam, 2021). Observations entail methodically observing and
documenting actions or occurrences within a specific setting. It is possible to undertake
observations in a controlled environment, like a laboratory, or a natural context, like a
workplace or school. There are two types of observations: unstructured, in which the
researcher is free to watch and document any relevant behavior, and structured, in which
the researcher has a predetermined list of behaviors to look for (Busetto et al., 2020).
Observations might take a while, and it may take several observations to obtain a
complete image.
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Semistructured, open-ended interviews facilitate two-way contact between the
participants and the researcher, allowing in-depth analysis of the research subject.
Depending on the researcher's desire and the research needs, interviews could be done in
person, over the phone, or by videoconference. A disadvantage of interviews is that the
questions might be formulated or replies interpreted differently due to the researcher's
prejudices and assumptions. Member checking could alleviate the researcher's bias.
To increase data quality, Turhan (2019) suggested sending interview questions to
the participants before the scheduled interviews. I emailed the participants the interview
questions in advance. I also used the interview protocol (see Appendix A). Member
checking is vital to establish accuracy and credibility (Stahl & King, 2020; Yin, 2018). I
used member checking by providing the participants with a summary of their interview
data to obtain their views on the accuracy and credibility of the data. I took the following
steps to collect data for this study:
1. Selected participants.
2. Made initial contact with participants by phone calls and email.
3. Sent the interview questions to participants to aid in data quality.
4. Selected the interview location.
5. Acknowledged the participant’s consent to proceed with the interview.
6. Informed participants of the use of audio
7. Informed participants of their right to withdraw from the study.
8. Started the semistructured, open-ended interviews with participants.
9. Asked probing questions for clarification.
61
10. Transcribed information after each interview.
11. Sent my interpretations of the interview to participants for accuracy and
credibility.
Data Organization Technique
Codes were assigned to the participants to provide adequate protection of
participant’s privacy. Data can also be organized using a word processor like Microsoft
Word (Saunders et al., 2015). Microsoft Word was used to maintain a separate file for
each interview and manage the files using the participants' pseudonyms. The interviews
were transcribed using the transcribing feature located in the Microsoft Word application.
I used pseudonyms to keep the identity of the participants confidential.
Furthermore, care must be taken to use a software program that can offer
encryption to protect the identity of the participants (Saarijärvi & Bratt, 2021). I used a
password for the electronic data files so that the participants' privacy would not be
revealed. The data will be stored safely for at least 5 years before destruction (see
American Psychological Association, 2020).
Data Analysis
There are four different ways to triangulate data: (a) using multiple researchers in
a study to gather perspectives from different periods, places, and people; (b) using
multiple investigators to gather data from different sources; (c) using multiple
perspectives from the same data set for theory triangulation; and (d) using multiple data
collection methods, including interviews and observations, for methodological
triangulation (Noble & Heale, 2019; Pathiranage et al., 2020; Yin, 2018). Triangulation is
62
using multiple sources of evidence. Methodological triangulation from semistructured
interviews and documents was used for this study. The documents for this study included
managerial policies, compliance program policies, and other records about the strategies
used to detect and prevent occupational fraud.
Yin’s five-step approach to data analysis is used to analyze and enable researchers
to analyze textual data. The thematic analysis method identifies, analyzes, and reports
themes (Castleberry & Nolen, 2018). I used thematic analysis and Yin's five-step process
to analyze the data from interviews and organizational documents. Yin's method
comprised the subsequent five steps: gathering the data, breaking it down, putting it back
together, interpreting its significance, and drawing conclusions from it (Castleberry &
Nolen, 2018). Step 1 included compiling the data via transcription into a form that may
be used. Step 2 involved using code to break down the data into categories. In Step 3, the
data were reconstructed and grouped by the main topics. In the fourth phase, I analyzed
the data by cross-referencing patterns with the documents and interview transcripts to
determine its significance to the literature review and the conceptual framework. Lastly, I
described how coding led to the development of themes and interpretations.
Ideas are listed during the coding process, and related data is categorized to
organize the data into understandable segments (Pathiranage et al., 2020). Microsoft
Word was used to transcribe interview recordings verbatim. Before using software to
code, I manually developed the codes. All interview questions and documents were coded
automatically using Atlas. ti coding tool. The four primary themes surfaced:
accountability, communication, empowerment, and trust. After both coding procedures, I
63
compared them and used the most prevalent codes to generate the themes for this study.
The frequency of themes was analyzed using the Microsoft Excel analyzing tool. These
themes connect with the literature on occupational fraud and the fraud triangle
framework.
Reliability and Validity
Reliability
Lincoln and Guba (1985) provided a framework for creating trustworthiness in
qualitative research. Within this framework are four components: (a) confirmability, (b)
creditability, (c) dependability, and (d) transferability (Fusch et al., 2018; McGinley et
al., 2021). In this section, I discuss how I addressed these components. The goal of the
researcher is to ensure that the research is trustworthy.
Dependability is based on the consistency and replicability of research
information (Coleman, 2022). Researchers should ensure that their data is reported so that
similar interpretations will be found if another researcher examines the same data
(McGinley et al., 2021). Dependability is linked to trustworthiness. In this study, the
literature review and an audit trail strengthened the reliability of the information
presented. During the audit trail, the researcher details each step to arrive at a conclusion.
Additionally, being transparent will aid in the reliability and credibility of the
study (Coleman, 2022). Another way to assure dependability is through member
checking. Member checking is when the researcher sends the data and interpretation back
to the participants to ensure the information is accurate and complete (Coleman, 2022;
Nassaji, 2020). Transcribing data early allows the researcher to see if there are any
64
comparisons between the participant's experiences (McGrath et al., 2019). I transcribed
the data verbatim as soon as possible. After doing so, I sent my interpretations back to the
participants for verification of the accuracy of the research data. The participants verified
the accuracy of the information they shared during the interviews.
Validity
The validity of qualitative research ensures that the findings are reported
accurately (DeJonckheere & Vaughn, 2019). Confirmability, creditability, transferability,
and data saturation can increase the study's validity. Using numerous resources as
convergence evidence will increase the reader's confidence in the case study and ensure
that the events are stated accurately (FitzPatrick, 2019; Yin, 2018). Examples of
convergence evidence are documents, historical records, open-ended interviews, and
observations (Yin, 2018). I used open-ended interviews and organizational documents to
increase the validity of the data.
Triangulation involves using multiple sources of data. Also, using triangulation
confirms the validity of the research data and adds depth and richness to the research data
(Saunders et al., 2015). Triangulation can help characterize the outcomes and approaches
with the same impact, which might boost the credibility of the findings (Noble & Heale,
2019). Interviews and documents were used as multiple sources of evidence from the
nonprofit organization's senior leaders during the triangulation process. The documents
included managerial policies, compliance program policies, and other records on
strategies to detect and prevent occupational fraud. Member checking is another part of
the validation process. As part of the member-checking process, the participants are
65
provided with the researcher’s interpretation to ensure validity (FitzPatrick, 2019). I used
member checking to ensure the validation and accuracy of data by providing the
participants with the interpretations of the data collected from the interviews.
Transferability and confirmability are the last two aspects that I would like to
apply to this study. Transferability involves using detailed, thick descriptions to transfer
the results to another setting (McGinley et al., 2021). The researchers can provide
information regarding the sampling process. For instance, the geographical location,
number of participants and their characteristics, and data collection duration enhance
credibility and allow the reader to transfer the results to another contextual setting.
(Johnson et al., 2020). The interview guide, detailed data collection information, and
analysis process steps are provided to ensure transferability.
The research should be free of bias, and the results should be those from the
participants' perspective (McGinley et al., 2021). To ensure the confirmability of the
findings, I used semistructured interview questions and followed the interview protocol to
avoid personal biases during the interview process. An audit trail would allow another
individual to critique the research (Nassaji, 2020). Using an audit trail allows the data and
the findings to be confirmed by another individual. I maintained the audio recordings,
field notes, documents, and the proposal as part of auditable items for further evaluation
and confirmation.
Researchers reach data saturation when the participants or document review no
longer provide additional information or insight into the phenomenon being studied
(Guest et al., 2020; Mwita, 2022; Sarfo et al., 2021). When a researcher hears and
66
observes the same thing repeatedly, that may be a signal to stop the data collection
process (Mwita, 2022). The data has become saturated at this point. The data for this
study was collected until it became repetitive, and no more relevant information met the
objective of this study.
Transition and Summary
In Section 2, I summarized and restated the study's purpose and discussed my role
as the principal researcher. The study's target population, participants, methodology, and
research design were described in detail. The plans were provided to ensure ethical
research and explain how the data will be collected, organized, and analyzed. A detailed
discussion of reliability and validity followed. Section 3 will contain the study's purpose
and results, a detailed discussion of the findings, and support for the study's conclusions.
Also, there is a discussion of how the findings could be applied to professional business
practices. Additionally, I will discuss the implications of the results for professional
business practice. Section 3 will conclude with a reflection on my research process and
conclusions.
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Section 3: Application to Professional Practice and Implications for Change
Introduction
In this qualitative single-case study, I explored the strategies some nonprofit
organizational leaders in the central Alabama use to detect and prevent occupational
fraud. Semistructured interviews were conducted face-to-face and by telephone with
three nonprofit senior leaders who have successfully implemented strategies to detect and
prevent occupational fraud. To support the validity and reliability of the answers, I used
methodological triangulation by examining the organization's documents and website.
The document review consisted of the following: board of directors minutes, standard
operating procedures, financial accounting procedures, and training records. The review
of the organization’s website revealed its vision, mission, and values and showed the
listing of the board of directors.
Four themes emerged from the data analysis. These themes included
accountability, communication, empowerment, and trust. The findings showed methods
senior leaders in a nonprofit organization used to detect and prevent occupational fraud.
Member checking was used to validate the findings with the participants in this study.
Section 3 includes the presentation of the study’s findings, a detailed discussion on the
application to professional practice, the implication for positive social change,
recommendations for action, and further research. In addition, I have included my
reflections on the doctoral journey and provided a conclusion to the study.
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Presentation of the Findings
The overarching research question for this qualitative single-case study was, What
strategies do some nonprofit leaders use to detect and prevent occupational fraud? The
participant's consent form was acknowledged before the interview. I asked each senior
leader the same question to understand better the strategies some nonprofit leaders used
to detect and prevent occupational fraud. Furthermore, asking the same questions could
minimize researcher bias. Member checking was used to ensure the validity of the
findings. Data analysis was conducted until no new codes, themes, or patterns could be
found. The themes that emerged from analyzing the data are accountability,
communication, empowerment, and trust (see Table 1). From the study's findings, some
nonprofit leaders might employ the techniques to detect and prevent occupational fraud
and associated financial losses.
Table 1
Frequency of Themes From Data Analysis
Theme
No. of occurrences
% of occurrences
1. Accountability
9
42.86
2. Communication
7
33.33
3. Trust
3
14.29
4. Empowerment
2
9.52
Theme 1: Accountability
Establishing an organizational policy requiring two signatures on checks is one
technique to reduce the likelihood of fraud. The owner and board chairperson might be
the individuals designated to sign checks. Each participant mentioned that the
organization’s checks are signed by the chief executive officer (CEO) and the board
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president. Nonprofit leaders may further safeguard the organization from fraud by
requiring purchases over a particular amount to be approved. P2 stated,
The executive director, or board president, is responsible for purchasing items.
We require that a form be filled out, a list be created, and a credit card be signed
out. When the card is returned, the receipt is attached to the list. This process
ensures efficient and accurate transactions.
P1 said, “Credit card transactions are traced through receipts, and tangible items are
purchased alongside budgeted items. It is crucial to verify the accuracy of these tasks to
ensure proper management and accountability.” When asked about financial reporting, P3
stated,
To ensure financial stability, we do quarterly audits and daily checks and balances
that monitor revenue and expenses. Every year, an independent auditor does a
surprise audit of us. The controls go back to checks and balances. We conduct an
audit regularly. The deposits and revenue are verified weekly. Someone outside
the everyday operation does the verification.
A review of the participant’s financial accounting policy revealed that the CEO
keeps the books with the oversight of the treasurer. The policy also included a statement
that an accounting firm reconciles the books every month and at the end of the year.
These statements align with Khadra and Delen (2020) assertion that having an external
review of financials provides independence of governance and may uncover abnormal
activities in the financial records. Hakami and Rahmat (2019) stated that having a
continuous audit is an effective measure under the opportunity element of the fraud
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triangle as a preventive strategy to reduce fraud. When asked about internal control
strategies to detect and prevent occupational fraud, P2 said:
The company ensures the safety of its premises by keeping locks on items and
only allowing authorized individuals to access them. If something is missing, the
company takes inventory at the end of the week and reports the issue to the
appropriate department. This system ensures that the company maintains security
and prevents potential threats.
The internal control strategies implemented by the study’s participants promote the
conceptual framework of the fraud triangle by eliminating the opportunity, pressure, and
rationalization of employees to commit fraud. Accountability is vital in the nonprofit
sector as it encourages transparency and credibility to stakeholders (Ortega-Rodríguez et
al., 2020).
Theme 2: Communication
According to the study’s participants, overcoming obstacles to putting policies in
place to identify and stop occupational fraud may be accomplished through
communication. Studies have shown that communicating the consequences of
professional deception is essential (Nawawi & Salin, 2018; Ruankaew, 2019). For
instance, many organizations utilize codes of conduct to establish minimal behavior
standards, demonstrate an ethical corporate environment, and inform staff members that
unethical behavior is unacceptable (Kagias et al., 2021; Mwangi & Ndegwa, 2020). As a
result, managers are becoming more effective by minimizing opportunities and
71
rationalizations (Kagias et al., 2021). Opportunity and rationalization are two components
of the conceptual framework of the fraud triangle.
Each participant agreed that having an employee/volunteer handbook would make
clear expectations for staff members and volunteers. This statement is supported by the
participant’s policy on personnel management, noting that documentation of receipt of
the policies and procedures manual for each staff member is in the personnel files.
Sharing appropriate and relevant information across the organization is ensured through
effective communication.
All participants agreed that open communication is crucial in helping staff
members comprehend new procedures the organization has implemented and giving them
a platform to express concerns. When asked about communication channels for reporting
fraudulent activities, P1 stated, "Verbal and nonverbal communication can be used to
report inappropriate actions, such as noncompliance with standard procedures, to the
supervisor, with multiple instances requiring a written report.
P2 said, “The company has established a hotline for reporting issues to the
executive director. If the executive director is unavailable, they can report an issue to the
board president.” P2 also mentioned, “We have always maintained an open-door policy,
allowing people to report legitimate and nongossip-related matters.” P3 noted, “They can
use the hotline to call without providing the name of the perpetrators, and they can be
anonymous if they prefer.” A hotline for all stakeholders could effectively prevent and
detect fraudulent activities (Mouamer et al., 2020). Oelrich (2021) confirmed that
whistle-blowing is vital to obtain information about fraud, theft, and misconduct.
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Establishing anonymous mechanisms to report or communicate fraudulent activities
aligns with (Peltier-Rivest, 2018b). Peltier-Rivest (2018b) noted that stakeholders should
have easy access to various channels for expressing their concerns and reporting
abnormal activities. P1’s response to Interview Question 4 ("How are strategies to detect
and prevent occupational fraud discussed in the organization?") was the following: “To
prevent professional misconduct, it is crucial to understand and address employee issues
and ensure proper SOPs [standard operating procedures] are in place. Additionally,
backup video recordings can be used to prevent such incidents.” P2 responded, “Board
discusses strategies to prevent excessive spending or areas that are not functioning as
efficiently, such as insufficient checking balances, during four meetings. This helps
maintain a balance in the organization.”
A follow-up question was asked inquiring how often they communicate with staff.
P1 noted: “On Monday mornings, everyone gathers to discuss the previous work week
and results. If something is lacking, it's addressed. An annual meeting ensures everyone
is on the same page, both financially and nonfinancially.” P2 stated, “The usual time for
discussing any necessary matters is during the weekly 10-min meeting. P3 stated, “We
have employee meetings and staff meetings, and we also have manager's meetings
weekly. We have meetings with all employees to get them involved in the plans and goals
of the company and discuss our problems.” Leaders can understand their employees
through effective communication. Errington et al. (2020) asserted that communicating
regularly with employees on policies provides a clear understanding of expectations and
may deter potential fraudsters. According to P1, including staff members in decision-
73
making through communication would increase their sense of value since it fosters
inclusivity.
Utami et al. (2020) acknowledged that the internal control system should be
communicated to all employees. A weakness in internal control creates an opportunity for
fraud (Kagias et al., 2020). Hashim et al. (2020) suggested having regular conversations
on rationalization with employees to reduce the incidence of fraud. Homer (2020)
supported the conceptual framework by asserting that opportunity is the most important
of the three aspects of the fraud triangle theory, with rationalization being the most
prevalent because it is an internal process regarded as unobservable. Effective
communication helps limit the fraud triangle's opportunity and rationalization elements.
Theme 3: Trust
Cressey's fraud triangle theory outlines the reasons underlying the fraudulent acts
of trusted employees (Yekini et al., 2018). Cressey (1953) stated that when trusted
individuals believe they have a private financial issue that cannot be disclosed to others,
they are considered trust violators. Othman and Ameer (2022) noted that trust violators
know this issue can be resolved privately by violating the position of financial trust.
Literature promotes the understanding of trust and possible offenders (Othman & Ameer,
2022). Owusu et al. (2022) confirmed that trusted individuals can be fraud violators when
faced with financial pressure.
Relationships between principals and agents are founded on trust. The employees
serve as the agents and the owner/manager as the principal. Leaders may discern changes
in attitude and lifestyle by watching and listening to their workforce (ACFE, 2022; Ijere
74
& Osho., 2020). A lifestyle change might indicate that employees are under pressure to
commit fraud. Additionally, thorough background checks before onboarding aid in
adequately screening staff members. Nawawi and Salin (2018) pointed out that it is
crucial to do background checks on an individual's financial situation and lifestyle to
identify any evidence of fraud. P1 stated,
Conducting background checks on volunteers and employees is crucial for
maintaining trust and monitoring their activities. It is essential to consider both
appearance and history when interviewing them. Individuals with a criminal
record may not continue the same process, but their past actions can impact their
future.
The participants mentioned that the employees and volunteers are monitored
consistently, and their comings and goings are logged in via a sign-in and out sheet. P1
stated in response to Interview Question 1, “Volunteers often work long hours, which are
recorded through paper trails.” P2 noted that
Timesheets are used by employees and volunteers. Some of the volunteers are
from DHR [Department of Human Resources], so we have to track their time in
and out of the organization. The current era is characterized by a significant
increase in electronic activities, where everything is computerized.
The study participants’ sign-in sheets were reviewed for the volunteers since their work
hours must be reported to the State of Alabama Department of Human Resources. The
participants indicated these are effective strategies since employees could jeopardize the
company by dishonest behavior.
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A follow-up question was asked about how the employees and staff are
monitored. P1’s response to using video cameras was, “This action will be utilized not
only by employees but also by surrounding areas to prevent nonemployee or employee-
related break-ins.” P3 noted that “organizations and businesses can put cameras in place
to monitor. Understandably, you won't catch everybody; the goal is to prevent it as much
as possible.” Mouamer et al. (2020) confirmed that having a robust monitoring system as
part of internal control may reduce the risk of fraud. Theme 3 is consistent with the
pressure and opportunity side of the fraud triangle (Kalovya, 2020) because the trust
violators perceive an opportunity to commit fraud and believe they can do so without
being discovered (Homer, 2020; Mat et al., 2019). The trust violators may feel pressured
to commit fraud.
Theme 4: Empowerment
The research participants agreed that their organization's usage of granting
ownership and empowering volunteers and staff was a dependable technique since it held
staff members accountable for their activities. Scheetz et al. (2020) wrote that employee
empowerment and engagement are critical to preventing fraud. According to P2,
volunteers and staff who feel appreciated would work harder and may be less inclined to
commit fraud. By making employees responsible for their activities, empowerment
reinforces the fraud triangle’s third element, rationalization, by removing the need to
defend or explain their conduct if they steal from the organization. Leaders should
establish and maintain an ethical culture that incorporates an organization's fundamental
principles and inspires people to do the right thing (Mandal, 2023). Employees should be
76
empowered to report their concerns and recognize their critical role in reducing fraud
(Ocansey & Ganu, 2017).
Arroyo Pardo et al. (2024) described an acceptable business practice for leaders to
empower employees by asking for and implementing their suggestions into the
organization's fraud prevention plan. In response to Interview Question 5, What barriers
did you encounter when implementing strategies to detect and prevent occupational
fraud? P3 conveyed, “That most rules and guidelines were derived from employee
feedback at different meetings. We strive to convey new policies and processes as they
arise; thus, no barriers were encountered.” The study’s findings align with the assertion
provided by Ciulla and Ciulla (2020) that a distinct set of moral commitments and
understandings between leaders and followers, all based on honesty, are necessary for
true empowerment.
Applications to Professional Practice
The study's findings may be helpful to present and prospective nonprofit and for-
profit organizations, allowing leaders to use viable strategies to protect their
organization’s assets. This research aimed to explore nonprofit leaders' strategies to
detect and prevent occupational fraud. Semistructured interviews with senior leaders and
a review of documentation related to occupational fraud detection and prevention
methods were undertaken. The information provided by participants and the assessment
of the organization’s documents demonstrated successfully implemented procedures to
detect and prevent occupational fraud.
77
This research offers four fraud-reduction and detection strategies for practical use
in business: (a) accountability, (b) communication, (c) empowerment, and (d) trust. These
four themes are aligned with Cressey’s fraud triangle elements: (a) pressure, (b)
opportunity, and (c) rationalization. If the leaders are more accountable to the
organization, implementing stronger internal controls may lead to transparency and
increase stakeholder credibility. Employees may not feel pressured to commit fraud if the
organization has monitoring mechanisms. Effective communication on internal controls
and other antifraud measures may lessen the opportunity for fraud to be committed.
Giving the employees a part in the decision-making process could empower them to
report unethical behavior that may cause harm to the organization. Making employees
feel valued could provide a level of trust. Therefore, accountability, communication,
empowerment, and trust could detect and prevent occupational fraud due to pressure,
opportunity, and rationalization.
Implications for Social Change
Nonprofit organizations lead several community initiatives, stimulating growth
and leading to stronger communities. The study's findings may assist leaders of nonprofit
organizations in identifying and preventing occupational fraud by using the strategies
used by participants in this study. Nonprofit organizations may continue to feed, heal,
shelter, educate, and inspire their community while creating jobs through detective and
preventive measures related to occupational fraud. Internal control must be strengthened
to safeguard the organization's resources and enable it to pursue its goals (Kereri, 2019).
78
Antifraud awareness training should be conducted consistently so employees know about
new or emerging threats.
Occupational fraud threatens the sustainability and survival of non-profit
organizations through a loss of resources (Archambeault & Webber, 2018; Blye &
Luamba, 2021; Hashim et al., 2020). It will be impossible for nonprofit organizations to
stimulate economic growth if they are forced to close their doors by the threat of fraud.
The implication for positive social change is that nonprofit leaders could reduce losses
due to occupational fraud by strengthening their internal controls and fraud awareness
training, which may lead to improved economics, education, health, and social initiatives.
Nonprofit organizations can create jobs to strengthen the economy and provide vital
community services through these initiatives.
Recommendations for Action
Four themes were developed from the findings: accountability, communication,
empowerment, and trust. These themes are related to the participants' strategies to detect
and prevent occupational fraud. A significant recommendation for senior management in
nonprofit organizations is to engage in continuous antifraud training for staff and
volunteers. Employees aware of the controls and consequences are less likely to engage
in fraudulent actions (Mouamer et al., 2020). Leaders should educate and make
employees aware of the expectations of unethical behaviors and the consequences if
caught (Kagias et al., 2021). A further recommendation would be to ensure that every
monetary responsibility is monitored by multiple individuals. The participants can
79
achieve this recommendation by segregating duties between the board treasurer and the
chief executive officer.
Occupational fraud may be reduced by establishing a whistle-blower hotline,
allowing anybody connected to the organization to report suspicious behaviors or
communicate freely without fear of retribution (Oelrich, 2021). There was discussion of a
hotline, antifraud awareness training, and fraud policy, but no documentation of the
organization’s written policies surfaced. A recommendation is to create whistle-blower,
antifraud, and other policies to address fraud.
Nonprofit organizations are limited in resources (Choto et al., 2020). A
recommendation is to invest in up-to-date technology to combat the different threats that
may harm their organization. Investing in advanced technology may allow nonprofit
leaders to monitor and capture incidents of fraud in real-time. As a researcher, I would
advise nonprofit leaders to strengthen their internal control practices for sustainability
and survival. By implementing these recommended strategies, leaders in nonprofit
organizations may further their efforts to detect and reduce occupational fraud. I will
disseminate the research findings to the study participants and other business leaders. The
findings could be shared in professional journals, seminars, and business conferences.
Recommendations for Further Research
This case study focused on a single nonprofit organization in central Alabama.
The analysis of a single case was the primary drawback of this study because it does not
allow the findings to be transferred to another setting. To further the understanding of
80
how different leaders in different nonprofit organizations use diverse techniques, I
recommend doing a multiple-case study as a future research project.
The geographic area was limited to the central part of the U.S. state of Alabama,
where I exclusively interacted with senior leaders. Purposely sampling was the technique
used to select the participants. I selected senior leaders who have successfully
implemented strategies to detect and prevent occupational fraud. There were three
participants in this study. I recommend using a charity locator to locate potential
participants in the State of Alabama. Using a locator to search for all nonprofit
organizations in Alabama may yield more participants. Thus, there may have been more
representation from different perspectives on strategies to detect and prevent occupational
fraud.
The participants in this study used effective strategies to detect and prevent
occupational fraud, which could be helpful for other nonprofit organizations.
Occupational fraud is on the rise in nonprofit organizations. Future research is warranted
to understand how occupational fraud negatively impacts nonprofit organizations.
Reflections
This qualitative, single-case study explored nonprofit leaders' strategies to detect
and prevent occupational fraud. Having an excellent support system and mentors was
crucial to my survival during the doctoral program at Walden University. The Doctors of
Determination network group comprised colleagues who assisted one another. Group
members assisted me by exchanging helpful information, managing bureaucracy, and
providing virtual hugs and reassurance. Despite the support from committee members
81
and the network group, the journey toward a Doctor of Business Administration degree
was lonely. There were times when I wanted to give up, but I leaned heavily on Doctors
of Determination, Walden’s Doctor of Business Administration Journey (DBA)
Facebook and the Doctoral Peer Mentoring groups for support. I am so grateful for the
feedback from those who helped me stay focused and reach the finish line. Although the
road to earning a doctoral degree has been long and difficult, it has been well worth it.
Throughout this process, I ensured that my biases did not influence how I evaluated the
findings and added my perspectives to the research during the data collection and
analysis process.
Furthermore, I observed that the interview approach was critical in reducing bias
and ensuring consistency in the data collection process. It was vital to understand each
participant's perspective through the interview process. Throughout the interview, I
realized how essential it was for participants to talk openly about the techniques they
used to prevent and detect occupational fraud. Some of the strategies that the participants
shared were consistent with other organizations. There was some information that the
participants provided that I resonated with and found enlightening.
Conclusion
Fraud is a threat to any organization (Khadra & Delen, 2020). However, nonprofit
organizations are at more risk than for-profit organizations (Lauck & Brozovsky, 2018).
The purpose of this qualitative single-case study was to explore strategies that nonprofit
leaders use to detect and prevent occupational fraud. Data were obtained from three
participants through semistructured interviews and the organization’s documents. From
82
the analysis of the data, four themes emerged: (a) accountability, (b) communication, (c)
trust, and (d) empowerment. The research findings provided insights into participants'
strategies to protect their organizations against occupational fraud.
The participants in this study had vital policies and procedures established.
The board of directors' responsibility is to implement, evaluate, and ensure that staff
members and volunteers receive organizational fraud awareness training (Balfour et al.,
2021). To reduce the risks associated with occupational fraud, leaders must implement
rules and procedures, especially those on financial operations (Denman, 2019). The
findings revealed that regularly reviewing and communicating policies and procedures
held the employees accountable for their actions. By communicating with the employees,
the study's participants empowered their employees to report fraudulent activities.
According to the participants, meetings are held weekly, monthly, and annually. From the
findings, the participants incorporated the employee’s feedback into decision-making
processes.
There are constantly new ways that fraudsters could commit occupational fraud.
Therefore, nonprofit leaders should take the initiative to update their processes for
detecting and preventing fraud. Being in a data-driven society, investing in advanced
technology may enable nonprofit leaders to detect and prevent occupational fraud before
it happens. Leaders should understand the concepts of the fraud triangle, pressure,
opportunity, and rationale to detect and prevent occupational fraud.
83
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