Quiz

1. Which of the following is a disadvantage of forced distribution? 

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May be inaccurate if a group of employees is either very effective or ineffective

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Provides little basis for individual feedback and development

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Forces raters to make distinctions among employees

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Difficult to make comparisons across employees

2. To avoid legal difficulties regarding performance appraisals, organizations should

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allow supervisors flexibility in the appraisal process

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provide written instructions and train supervisors on the rating system

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use the competitors appraisal system

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train supervisors on how to skip embarrassing questions

3. Most companies require that appraisal results be

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discussed with the employee

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e-mailed to the employee

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only provided on an annual basis  

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sent by certified mail to the employee

4. Prior to the performance-feedback interview, the supervisor should

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refrain from speaking to subordinates

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communicate frequently with subordinates about their performance

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have a coworker complete the entire appraisal

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set aside a maximum of 15 minutes to write the appraisal

5. ________ implies that a performance appraisal system is capable of distinguishing effective from ineffective performers.

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Reliability

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Sensitivity

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Relevance

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Acceptability

6. Which of the following is an advantage of narrative essays? 

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Good for making comparisons across employees

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Good for individual feedback and development

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Provides a direct link between job analysis and performance appraisal

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Forces raters to make distinctions among employees

7. The answer to the question “What really makes the difference between success and failure on a particular job, and according to whom?” determines

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reliability

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coherence

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sensitivity

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relevance

8. Supervisors that excel at conducting performance-feedback interviews typically have received _________ prior to conducting appraisals.

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a promotion

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training

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vacation

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a bonus

9. _____ translate job requirements into levels of acceptable or unacceptable employee behavior.

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Absolute rating systems

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Qualitative analyses

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Performance standards

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Reliability judgments

10. Appraisals provide legal and formal organizational justification for

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employment decisions

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high executive salaries

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bringing legal action against employees

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keeping unions out

11. The advantage of using a behavioral checklist is that

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it is good for individual feedback and development

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it focuses directly on job behaviors

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it provides a direct link between job analysis and performance appraisal

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the meaning of response categories is generally interpreted similarly by various raters

12. To minimize defensive behavior, procedures used for promotion decisions must be

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rigid

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changed frequently

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fair

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flexible

13. Psychologically, promotions help satisfy employees’ need for

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discipline

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superiority

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security

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separation

14. One requirement of sound appraisal systems is _____, which refers to consistency of judgment.

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reliability

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acceptability

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sensitivity

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relevance

15. From the organizations perspective, the four broad types of internal moves include 

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layoffs, retirements, resignations, and demotions

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promotions, demotions, transfers, and relocations

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demotions, transfers, relocations, and resignations    

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promotions, demotions, transfers, and layoffs