Quiz

1. Which of the following is a disadvantage of forced distribution? 

May be inaccurate if a group of employees is either very effective or ineffective

Provides little basis for individual feedback and development

Forces raters to make distinctions among employees

Difficult to make comparisons across employees

2. To avoid legal difficulties regarding performance appraisals, organizations should

allow supervisors flexibility in the appraisal process

provide written instructions and train supervisors on the rating system

use the competitors appraisal system

train supervisors on how to skip embarrassing questions

3. Most companies require that appraisal results be

discussed with the employee

e-mailed to the employee

only provided on an annual basis  

sent by certified mail to the employee

4. Prior to the performance-feedback interview, the supervisor should

refrain from speaking to subordinates

communicate frequently with subordinates about their performance

have a coworker complete the entire appraisal

set aside a maximum of 15 minutes to write the appraisal

5. ________ implies that a performance appraisal system is capable of distinguishing effective from ineffective performers.

Reliability

Sensitivity

Relevance

Acceptability

6. Which of the following is an advantage of narrative essays? 

Good for making comparisons across employees

Good for individual feedback and development

Provides a direct link between job analysis and performance appraisal

Forces raters to make distinctions among employees

7. The answer to the question “What really makes the difference between success and failure on a particular job, and according to whom?” determines

reliability

coherence

sensitivity

relevance

8. Supervisors that excel at conducting performance-feedback interviews typically have received _________ prior to conducting appraisals.

a promotion

training

vacation

a bonus

9. _____ translate job requirements into levels of acceptable or unacceptable employee behavior.

Absolute rating systems

Qualitative analyses

Performance standards

Reliability judgments

10. Appraisals provide legal and formal organizational justification for

employment decisions

high executive salaries

bringing legal action against employees

keeping unions out

11. The advantage of using a behavioral checklist is that

it is good for individual feedback and development

it focuses directly on job behaviors

it provides a direct link between job analysis and performance appraisal

the meaning of response categories is generally interpreted similarly by various raters

12. To minimize defensive behavior, procedures used for promotion decisions must be

rigid

changed frequently

fair

flexible

13. Psychologically, promotions help satisfy employees’ need for

discipline

superiority

security

separation

14. One requirement of sound appraisal systems is _____, which refers to consistency of judgment.

reliability

acceptability

sensitivity

relevance

15. From the organizations perspective, the four broad types of internal moves include 

layoffs, retirements, resignations, and demotions

promotions, demotions, transfers, and relocations

demotions, transfers, relocations, and resignations    

promotions, demotions, transfers, and layoffs