Quiz
1. Which of the following is a disadvantage of forced distribution?
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May be inaccurate if a group of employees is either very effective or ineffective
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Provides little basis for individual feedback and development
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Forces raters to make distinctions among employees
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Difficult to make comparisons across employees
2. To avoid legal difficulties regarding performance appraisals, organizations should
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allow supervisors flexibility in the appraisal process
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provide written instructions and train supervisors on the rating system
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use the competitors appraisal system
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train supervisors on how to skip embarrassing questions
3. Most companies require that appraisal results be
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discussed with the employee
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e-mailed to the employee
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only provided on an annual basis
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sent by certified mail to the employee
4. Prior to the performance-feedback interview, the supervisor should
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refrain from speaking to subordinates
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communicate frequently with subordinates about their performance
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have a coworker complete the entire appraisal
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set aside a maximum of 15 minutes to write the appraisal
5. ________ implies that a performance appraisal system is capable of distinguishing effective from ineffective performers.
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Reliability
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Sensitivity
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Relevance
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Acceptability
6. Which of the following is an advantage of narrative essays?
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Good for making comparisons across employees
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Good for individual feedback and development
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Provides a direct link between job analysis and performance appraisal
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Forces raters to make distinctions among employees
7. The answer to the question “What really makes the difference between success and failure on a particular job, and according to whom?” determines
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reliability
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coherence
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sensitivity
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relevance
8. Supervisors that excel at conducting performance-feedback interviews typically have received _________ prior to conducting appraisals.
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a promotion
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training
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vacation
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a bonus
9. _____ translate job requirements into levels of acceptable or unacceptable employee behavior.
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Absolute rating systems
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Qualitative analyses
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Performance standards
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Reliability judgments
10. Appraisals provide legal and formal organizational justification for
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employment decisions
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high executive salaries
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bringing legal action against employees
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keeping unions out
11. The advantage of using a behavioral checklist is that
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it is good for individual feedback and development
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it focuses directly on job behaviors
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it provides a direct link between job analysis and performance appraisal
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the meaning of response categories is generally interpreted similarly by various raters
12. To minimize defensive behavior, procedures used for promotion decisions must be
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rigid
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changed frequently
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fair
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flexible
13. Psychologically, promotions help satisfy employees’ need for
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discipline
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superiority
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security
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separation
14. One requirement of sound appraisal systems is _____, which refers to consistency of judgment.
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reliability
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acceptability
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sensitivity
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relevance
15. From the organizations perspective, the four broad types of internal moves include
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layoffs, retirements, resignations, and demotions
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promotions, demotions, transfers, and relocations
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demotions, transfers, relocations, and resignations
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promotions, demotions, transfers, and layoffs