Leadership project

I need to make only expanded proppsal for Poor passenger Service

I have example  in attachment. (expanded _proposal)

It will have 4 Issue Investigation. For me do only Poor Passenger Service

   1.Mistrust of Labor with Management (David)

-        Mgmt Retention Bonuses

-        “Secret” supplemental executive retirement plan

  2.Wage Concessions from employees (Rahul)

  3.Poor Passenger Service (Nutchanart) For me

  4.Ongoing Employee Misery (Ronak)

I need Documentation of at least three initial scholarly sources from the library