Wendy Only

JAY L HOWARD

8547 Buckhurst Rd. (901) 550-8415

Cordova, TN 38016 [email protected]

OBJECTIVE: To obtain a challenging position that will allow me the opportunity to utilize my existing skills and knowledge, while also providing a means for continued career development.

EMPLOYMENT:

February 2015 – Current Medtronic

Memphis, TN

Manufacturing Supervisor

· Effectively communicate with direct team, leading daily, weekly & monthly meetings to manage progress and share information.

· Collaborate effectively and build relationships with colleagues across functions to achieve Business Unit goals, objectives and cost improvement initiatives.

· Ensure all production targets are consistently achieved. Develop and demonstrate a sense of urgency inspiring others to achieve set targets and complete tasks.

· Have a clear understanding of Customer Focus Quality, creating a work environment that ensures the highest standard of quality performance.

· Improve Business Performance in Quality Service & Cost through system and process development.

· Lead by example, demonstrate Medtronic Traits in all daily interactions with customers and colleagues.

· Provide leadership through motivating cross functional team to ensure effective delivery of departmental/ site goals and objectives.

· Encourage and facilitate a beneficial resolution of issues, effectively mediate conflict to promote a friendly climate, good morale, and team cohesiveness.

· Continuously manage performance of team members through performance appraisal process, providing ongoing coaching, counselling and employee development.

· Accountability for key metrics such as Quality, Cost and Service, demonstrate a clear understanding and ownership of departmental budgets and spending control.

· Participation in Continuous Improvement Projects using lean and six sigma tools to improve overall business efficiency.

· Responsible for implementing and maintaining safety standards as required by law and company policy.

· Foster a culture of Innovation through identifying innovative solutions to process problems and actively encouraging team members to share new ideas and fresh approaches.

· Encourage employee engagement through proactive participation in Employee Involvement, Engagement & Self Development initiatives

· Lean Sigma Green Belt Certification

September 2013 – February 2015 Medtronic

Memphis, TN

Quality Inspector l

· Perform inspection of products as assigned. Maintain appropriate records for all inspection activities as described in MSB procedures.

· Maintain Quarantine inventory both physically and systematically as required.

· Perform product reworks as directed.

· Research inventory and receiving discrepancies and take follow-up action as directed by supervisor.

· Review nonconforming product returns daily. Enter information into GCH database and make appropriate inventory transfers in SAP as required.

· Support Global Quality staff with activities related to quality issue verification, Product Hold Orders, and product quarantine.

· Complete and maintain all Quality records in accordance with the good documentation practices outlined in MSB procedures.

· Proficiency with SAP warehouse management including item transfers, transfer order creation, item inquiry, and item history.

· General knowledge of Swinnea DC product flow.

· Ability to locate and retrieve items from all storage locations within the Swinnea DC.

· Experience with the Tompkins system.

· Ability to read and interpret blueprints and specification requirements at a beginner level.

· Excellent communication and interpersonal skills.

· Ability to work in a team environment.

· Must be able to work without constant supervision.

· Must be able to lift 50 pounds.

· Ability to analyze data using systems and procedures to determine solutions.

· Mathematically inclined.

· Excellent problem solving skills.

· Proficiency with Microsoft Office; specifically, Outlook, Excel, and Word.

August 2011 – September 2013 Medtronic Memphis, TN

Shipping/Receiving/Stores Clerk II

· Performed various distribution jobs such as shipping and receiving of medical devices.

· Packaged medical devices according to bill of materials.

· Cross-trained in Infuse Kitting operations and contributed to several Infuse builds, allowing the company to satisfy $5 million dollars in backorders of Infuse product in a span of four days.

· Experienced with performance of visual and cosmetic inspections on incoming medical devices to include instruments, medical device RFID tags, and implants.

· Consistently rated by supervisor as the top performer among peer group and repeated recipient of monthly productivity award.

· Pursuing Bachelors of Science degree Business and Information Technology.

June 2008 – August 2011 Randstad/Medtronic Memphis, TN

Loaner Clerk Operator II

· Accurately configure, audit, and ship Loaner surgery sets.

· Performed duties as backorder clerk which entailed coordinating backorder fulfillment with field sales representatives.

· Served as flight desk coordinator to ensure all flight orders and hand-carry orders were met on time to satisfy urgent customer demand.

· Performed team leader responsibilities during absences to include resolving source bin errors, batch-splitting kits to fulfill orders.

· Assigned as the department’s lead trainer for the forklift training program.

· Repeated recipient of top performance award for six months.

September 2005 – November 2007 Smith & Nephew Memphis, TN

Shipping/Receiving Clerk

· Performed various distribution jobs such as shipping and receiving of medical devices.

· Packaged medical devices according to bill of materials.

· Inspected medical devices for visual and cosmetic non-conformances.

CERTIFICATIONS

· Medtronic Blueprint Reading Certification

· Tennessee Commercial Driver’s License with HAZMAT endorsement

· Tennessee Barbering license

· Medtronic Emergency Response Team

· American Heart Association Heartsaver (First Aid CPR AED)

· Forklift Operators license

· Lean Sigma Green Belt Certification

EDUCATION

· 1994 Wooddale High School

· 2000 MS Carriers Truck Driving School

· 2006 Memphis Inst. Of Barbering

· 2017 Walden University Bachelor of Science Indisciplinary Studies