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JAY L HOWARD

8547 Buckhurst Rd. (901) 550-8415

OBJECTIVE: To obtain a challenging position that will allow me the opportunity to utilize my existing skills and knowledge, while also providing a means for continued career development.

EMPLOYMENT:

February 2015 – Current Medtronic

Memphis, TN

Manufacturing Supervisor

• Effectively communicate with direct team, leading daily, weekly & monthly meetings to manage progress and share information.

• Collaborate effectively and build relationships with colleagues across functions to achieve Business Unit goals, objectives and cost improvement initiatives.

• Ensure all production targets are consistently achieved. Develop and demonstrate a sense of urgency inspiring others to achieve set targets and complete tasks.

• Have a clear understanding of Customer Focus Quality, creating a work environment that ensures the highest standard of quality performance.

• Improve Business Performance in Quality Service & Cost through system and process development.

• Lead by example, demonstrate Medtronic Traits in all daily interactions with customers and colleagues.

• Provide leadership through motivating cross functional team to ensure effective delivery of departmental/ site goals and objectives.

• Encourage and facilitate a beneficial resolution of issues, effectively mediate conflict to promote a friendly climate, good morale, and team cohesiveness.

• Continuously manage performance of team members through performance appraisal process, providing ongoing coaching, counselling and employee development.

• Accountability for key metrics such as Quality, Cost and Service, demonstrate a clear understanding and ownership of departmental budgets and spending control.

• Participation in Continuous Improvement Projects using lean and six sigma tools to improve overall business efficiency.

· Responsible for implementing and maintaining safety standards as required by law and company policy.

• Foster a culture of Innovation through identifying innovative solutions to process problems and actively encouraging team members to share new ideas and fresh approaches.

• Encourage employee engagement through proactive participation in Employee Involvement, Engagement & Self Development initiatives

• Lean Sigma Green Belt Certification

September 2013 – February 2015 Medtronic

Memphis, TN

Quality Inspector l

Perform inspection of products as assigned. Maintain appropriate records for all inspection activities as described in MSB procedures.
Maintain Quarantine inventory both physically and systematically as required.
Perform product reworks as directed.
Research inventory and receiving discrepancies and take follow-up action as directed by supervisor.
Review nonconforming product returns daily. Enter information into GCH database and make appropriate inventory transfers in SAP as required.
Support Global Quality staff with activities related to quality issue verification, Product Hold Orders, and product quarantine.
Complete and maintain all Quality records in accordance with the good documentation practices outlined in MSB procedures.
Proficiency with SAP warehouse management including item transfers, transfer order creation, item inquiry, and item history.
General knowledge of Swinnea DC product flow.
Ability to locate and retrieve items from all storage locations within the Swinnea DC.
Experience with the Tompkins system.

· Ability to read and interpret blueprints and specification requirements at a beginner level.

Excellent communication and interpersonal skills.
Ability to work in a team environment.
Must be able to work without constant supervision.
Must be able to lift 50 pounds.

· Ability to analyze data using systems and procedures to determine solutions.

· Mathematically inclined.

· Excellent problem solving skills.

· Proficiency with Microsoft Office; specifically, Outlook, Excel, and Word.

August 2011 – September 2013 Medtronic Memphis, TN

Shipping/Receiving/Stores Clerk II

· Performed various distribution jobs such as shipping and receiving of medical devices.

· Packaged medical devices according to bill of materials.

· Cross-trained in Infuse Kitting operations and contributed to several Infuse builds, allowing the company to satisfy $5 million dollars in backorders of Infuse product in a span of four days.

· Experienced with performance of visual and cosmetic inspections on incoming medical devices to include instruments, medical device RFID tags, and implants.

· Consistently rated by supervisor as the top performer among peer group and repeated recipient of monthly productivity award.

· Pursuing Bachelors of Science degree Business and Information Technology.

June 2008 – August 2011 Randstad/Medtronic Memphis, TN

Loaner Clerk Operator II

Accurately configure, audit, and ship Loaner surgery sets.
Performed duties as backorder clerk which entailed coordinating backorder fulfillment with field sales representatives.
Served as flight desk coordinator to ensure all flight orders and hand-carry orders were met on time to satisfy urgent customer demand.
Performed team leader responsibilities during absences to include resolving source bin errors, batch-splitting kits to fulfill orders.
Assigned as the department’s lead trainer for the forklift training program.
Repeated recipient of top performance award for six months.

September 2005 – November 2007 Smith & Nephew Memphis, TN

Shipping/Receiving Clerk

· Performed various distribution jobs such as shipping and receiving of medical devices.

· Packaged medical devices according to bill of materials.

· Inspected medical devices for visual and cosmetic non-conformances.

CERTIFICATIONS