| Instructions: |
| Please evaluate, display, and interpret the attached dataset (tab=Data) |
| Your results and discussions should be created and entered on additional worksheets within this Excel file. |
| Notes: |
| Use an XmR control chart to evaluate the data |
| Analyze the results from the control chart. Please indicate whether the variation in the data is special or common cause, and |
| If you, as a quality improvement specialist, want to increase this metric of the number of member seen weekly, would you change the system or do cases of special cause variation need to investigated and eliminated first? |
| What is the result if: |
| | a. Common cause variation is treated as special cause variation, and visa-versa, if |
| | b. Systems or processes are changed when special cause variation is present? |
| Please display and interpret the data using easy to understand format(s) |
| Please tell a story that the data presents to exective leadership |
keneth 1
work.xlsx
