Strategic Management

MICROSOFT OPERATION PLAN 1

MICROSOFT OPERATION PLAN 4

Microsoft Operation Plan

Floyd Cooper III

MGT – 660 Strategic Management

Dr. T

September 10, 2014

Microsoft Operation Plan

Microsoft Supply Chain

Microsoft Corporation purchases its products and services from different business enterprises at a very high competitive price. To bring value in this supply chain, The Company requires that the suppliers provide reports indicating how they adhere to the standards that are outlined in its vendor’s code of conduct (Zambelli, 2013). This code of conduct sets business ethics standards, legal compliance, human rights and labor standards, intellectual property respect and environmental protection. This makes the company to be successful in getting benefits like reduced environmental impact risk and reduced cost from its supply chain.

Partners and Suppliers

The company has several partners and suppliers. In early 2014, Intergen was recognized as an outstanding contributor as a supplier of Microsoft corporation. Intergen has its plants in the UK, Netherlands, Australia and Mexico. Main partners include BT Engage IT located in the UK and Certified Security Solutions based in Kirkland which receives 35% of its revenues from Microsoft ( Zambelli, 2013).

Operational Contingency Plan

Microsoft should plan for future growth by planning for risks of the business. The company needs to keep copies of its disaster recovery plans both at off-site and on-site locations. The key personnel of the company should also keep a copy of important data at home. Things to consider include the data that require back up, configuration information to critical computers and necessary training to administrators and operators at the company (Boyson, 2014).

Optimizing Operational Effectiveness

To optimize the operational effectiveness, Microsoft will use its infrastructure services to empower the company and create a dynamic workplace. The company will use its competent team and other assets to provide an end-to-end design, high quality and delivery of solutions. To ensure the firm is lean, the firm will use value streaming and also conduct continuous planning and improvements of processes. Value stream mapping will enable the company to understand its processes and measure the value-added or waste in these processes (Heizer, 2014). Continuous improvements will enable the company to optimize solutions, goals and needs of all the stakeholders

References

Boyson, S. (2014). Cyber supply chain risk management: Revolutionizing the strategic control of critical IT systems. Technovation, 34(7), 342-353.

Heizer, J. H., & Render, B. (2014). Principles of Operations Management: Sustainability and Supply Chain Management. Prentice Hall.

Zambelli, A. (2013). IIS Smooth Streaming Technical Overview, Microsoft Corporation, Mar. 2009.