Quiz
1 Politicking is less likely in organizations that have
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adeclining resources
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high role ambiguity
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clear performance appraisal systems
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democratic decision making
2 In convergent periods, the role of executive management is to
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develop new strategies for the problems at hand
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shift middle managers to promote new views
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reemphasize the mission and core values
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challenge middle managers to reinvent their departments
3 Periods of convergence are those in which an organization
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is in turmoil
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seeks to improve its situation with relatively minor changes
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must downsize to conserve resources
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employs new strategies to advance the organization
4 Transformational change in an organization
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is always necessary to some degree
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is best delivered by a top-down plan
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has no defined formula
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is best delivered by a bottom-up plan
5 A person likely to participate in political behavior
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believes he or she has little influence
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has a desire for power
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is a social nonconformist
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is insensitive to social cues
6 To keep a strategy in focus, effective managers employ
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rigid implementation
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piecemeal implementation
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simple goals
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central themes
7 An influence tactic that relies on rank and enforcement of group goals is
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legitimacy
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coalitions
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pressure
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personal appeals
8 During organizational change, employee–management interfaces such as workshops and retreats
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initiate
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distract the participants from the real issues
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help employees overcome downsizing issues
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solve communication problems relatively short-term periods of high-energy action
9 Buck passing and scapegoating when politics is seen as a threat are forms of
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defensive behaviors
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offensive behaviors
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suppression
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aggression
10 A primary goal of politics in the workplace is to
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exclude undesirable peers
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form alliances
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promote organizational goals
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secure limited resources
11 Political behavior in the workplace
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works only in an upward or lateral influence direction
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attempts to influence decision making
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is unlikely in a well-run organization
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works only in a lateral influence direction
12 Impression management sends _____ messages that may be _____ under other circumstances.
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false, true
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ethical, unethical
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true, false
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convincing, unconvincing
13 The formulation and implementation of a strategy
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are separate and sequential processes
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must be completely defined before action is taken
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are ongoing events within an organization
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follow strict, unalterable guidelines
14 Surveys of seasoned managers reveal they believe politics in the workplace is
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always unethical
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part of some job requirements
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a major part of organizational life
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ineffective
15 With downward influence, power tactics preferred by U.S. managers include
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personal appeals
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inspirational appeals
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coalitions
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influence
16 Hard power tactics best influence those with which following characteristic?
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High self-esteem
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Reflective orientation
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Intrinsically motivated
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Action oriented
17 Organizational momentum relates to
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patterns of behavior, norms, and values
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willingness to move beyond incremental change
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growth in sales, profits, and so forth
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the rate of change to make improvements
18 Central to managing a successful organizational strategy implementation are/is
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competitive teams
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coalition management
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formal models of implementation
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tracking progress
19 The validity of a strategy for organizational change lies in its
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simplicity
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clarity of vision
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adaptability
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speed of implementation
20 Organizational change relies on a balance of change and
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strategy
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continuity
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planning
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vision