Quiz

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wk6_quiz.docx

1 Politicking is less likely in organizations that have

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adeclining resources

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high role ambiguity

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clear performance appraisal systems

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democratic decision making

2 In convergent periods, the role of executive management is to

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develop new strategies for the problems at hand

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shift middle managers to promote new views

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reemphasize the mission and core values

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challenge middle managers to reinvent their departments

3 Periods of convergence are those in which an organization

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is in turmoil

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seeks to improve its situation with relatively minor changes

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must downsize to conserve resources

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employs new strategies to advance the organization

4 Transformational change in an organization

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is always necessary to some degree

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is best delivered by a top-down plan

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has no defined formula

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is best delivered by a bottom-up plan

5 A person likely to participate in political behavior

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believes he or she has little influence

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has a desire for power

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is a social nonconformist

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is insensitive to social cues

6 To keep a strategy in focus, effective managers employ

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rigid implementation

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piecemeal implementation

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simple goals

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central themes

7 An influence tactic that relies on rank and enforcement of group goals is

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legitimacy

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coalitions

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pressure

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personal appeals

8 During organizational change, employee–management interfaces such as workshops and retreats

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initiate

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distract the participants from the real issues

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help employees overcome downsizing issues

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solve communication problems relatively short-term periods of high-energy action

9 Buck passing and scapegoating when politics is seen as a threat are forms of

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defensive behaviors

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offensive behaviors

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suppression

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aggression

10 A primary goal of politics in the workplace is to

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exclude undesirable peers

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form alliances

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promote organizational goals

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secure limited resources

11 Political behavior in the workplace

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works only in an upward or lateral influence direction

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attempts to influence decision making

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is unlikely in a well-run organization

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works only in a lateral influence direction

12 Impression management sends _____ messages that may be _____ under other circumstances.

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false, true

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ethical, unethical

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true, false

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convincing, unconvincing

13 The formulation and implementation of a strategy

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are separate and sequential processes

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must be completely defined before action is taken

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are ongoing events within an organization

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follow strict, unalterable guidelines

14 Surveys of seasoned managers reveal they believe politics in the workplace is

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always unethical

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part of some job requirements 

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a major part of organizational life

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ineffective

15 With downward influence, power tactics preferred by U.S. managers include

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personal appeals

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inspirational appeals

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coalitions

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influence

16 Hard power tactics best influence those with which following characteristic?

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High self-esteem

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Reflective orientation

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Intrinsically motivated

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Action oriented

17 Organizational momentum relates to

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patterns of behavior, norms, and values

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willingness to move beyond incremental change

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growth in sales, profits, and so forth

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the rate of change to make improvements

18 Central to managing a successful organizational strategy implementation are/is 

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competitive teams

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coalition management

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formal models of implementation

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tracking progress

19 The validity of a strategy for organizational change lies in its

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simplicity

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clarity of vision

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adaptability

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speed of implementation

20 Organizational change relies on a balance of change and 

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strategy

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continuity

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planning

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vision