wk5 db brilliant answers

Both the Genesis Energy and Sensible Essential Consulting teams  believe that the client engagement was very successful. All the critical  learning tools were fully explored. However, the operations management  team believes there were several topics that were not covered but are  important to their respective disciplines. These topics centered  primarily on selecting/developing meaningful and rational measurements  of performance as they relate to measuring the success of the company’s  expansion strategy. The financial indicators are important, but the team  is also concerned about more forward-looking measures that might  reflect product quality, customer satisfaction, internal process  efficiency, performance, and perhaps, other strategic indicators.

Based on your understanding of the concepts covered in this course, address the following:

• Develop and describe a strategic measurement “scorecard” that  incorporates the financial measures applied in this course. Consider the  prospect of new equity owners and explain why this is important.
• Describe the non-financial measures that should be considered and  are important to the success of an organization. Explain why these  measures should also be considered in the strategic initiatives of the  organization.