wk3 - DLF

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TranscriptLEAD3.docx

>> Your company

is planning to undergo a major

transformation by moving to a digitized

based operation using artificial

intelligence or AI and automation to

improve service. The transformation

has three parts, people, process,

and technology. You have been hired as the new division manager to oversee the people part of the

transformation based on your digital

leadership experience. For this transformation

to be successful, you must convince the

mid-level managers to champion the

change and convince employees that this

transformation is not like the others that have failed in the past. You are charged

with ensuring mid-level managers

have the tools and resources to

lead effectively during this transformation

initiative. You must provide

your supervisor with a plan which will be used as part of the overall

transformational roadmap. Your plan will also

be shared with employees for

transparency and buy-in.