white paper- amazon (misleading 2 day shipping policy )

•Executive Summary (on a page alone)

•Background+Clear articulation of problem (1-1.5 pages) (please see attached file for problem and background information)

•Different perspectives and possible solutions (1.5)

- please research on building trust, customer satisfaction, negotiating with vendor,  extend the policy shipping time, incentives that Amazon has provide for longer shipping. 

•Your suggested solution and rationale (1.5)

instead of extending the exact policy shipping time. Amazon could provide a range (3 to 7 days shipping)

more incentive for longer shipping: no rush bonus- a free movie download, 5 dollars coupon for amazon Prime member

•Evidence supporting your choices

•Implementation Plan

•Conclusion

•5-7 pages, size 11, double spaced APA