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AppendixL_RecordingAnalysis1.pdf

Appendix L: Recording Analysis Your recording analysis should be done from a recording or verbatim, written transcript from a counseling session you had with a client. If you use a recording, make sure the recording is clearly audible. Listen to the entire session before doing the analysis and select a 10-15 minute segment of the recording that you wish to analyze and submit. Select that portion of the session that would be most helpful for you to critique and discuss (e.g., portion that you wish specific feedback on, was a trouble spot for you, and/or was a significant transition, etc.). You will be typing verbatim everything that the client and you ACTUALLY said. Analyze the 10-15 minute segment according to the following steps:

1. Counter #: Write down the counter number (minute, second) for EACH client statement throughout the 10-15 minute segment. Start listening to the recording and indicate the counter number when the transcription begins;

2. Record client material verbatim in writing. After typing ALL that the CLIENT says in one response, (i.e., this could be one sentence or several sentences long), pause the recording before your ACTUAL response comes on the recording. Replay the client statement as often as you need to in order to type all that s/he/they is/are saying. You may infer a feeling from the client’s tone of voice or facial expression, etc.; indicate an inferred feeling by [brackets];

3. While the recording is paused and just as you did in your Basic Skills course, type your IDEAL counselor response to the client’s response. Use this opportunity to reflect upon the client’s statement, voice tone, etc. and think of and type your IDEAL (i.e., more helpful and/or appropriate) response;

4. Start to listen again to the recording and type YOUR ACTUAL response to the

client;

5. Pause the recording again;

6. Analyze 3 and 4 (i.e., compare the two, choose/type the response you prefer and why this response is more preferable to you, and identify skills that you used in your ACTUAL response);

7. Continue steps 2-6 for each client statement and therapist response in the 10-15 minute session segment you are analyzing.

Recording analysis is a painstaking and time-consuming process. Do not leave it for the last minute. Allow yourself time to go through the process in a manner that is beneficial for you (not just to complete the assignment). Such an analysis can enhance your listening and discernment skills, teach you the potency of interchangeable responses, and offer you a vehicle to critique your own work and to grow under your own supervision.

Example of Recording Analysis Format: Speaker/Action Quote Context and Reflection Transcribed 5:25-6:30 Client (5:25)

“It was weird, like, how I remembered that because I have dyslexia and, like, when I’m reading things, I… Someone made fun of me for this today, too, which I got mad at. Okay, but I was reading something during… what is it called… English language arts. I was reading something to the class. And… and, um, I accidentally, like, read, like, two lines, together. And then I was like ‘aw, dang it.’ And someone laughed at me. It was not nice.”

The client was previously talking about some of her successes in school, such as being good at history, math, and memorizing numbers. She starts this statement by saying it was “weird” that she remembered several digits of pi because of her dyslexia. As she talks about making a mistake when reading today, there is a bit of hesitation and shame in her voice.

Counselor Ideal Response: “So, because of your dyslexia, it can be difficult for you to read out loud to the class. It sounds like it was hurtful to have that person laugh at you when you made a mistake today. It was not ok for your peer to do that. You said earlier that it made you mad. Why do you think it made you mad?” Skills Used in Ideal Response: Paraphrasing, reflection of meaning and feeling, validation, and open question Actual Response: “Yeah, how did you feel?” Skills Used in Actual Response: Questioning

Preferred Response: I prefer the ideal response because it asks a similar open question to my actual response, but also adds in paraphrasing to let the client know I was listening to her story, reflection of meaning and feeling to let her know I understood how it may have emotionally impacted her to be mocked by a peer beyond feelings of anger, and validation that being made fun of or mocked is not appropriate. Using these combination of skills would have been important here because I could sense some hesitation and shame in her voice as she talked about this. In my actual response, I used an open question to encourage her to draw out the story and process her feelings related to it, but I think it could have helped her to hear her story paraphrased back to her, to be validated and to feel understood.